GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10269765May 23, 2009
VISIBILITY
GMC ENVOY 2003 REAR GLASS SHATTERED WITHOUT ANY APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265043April 12, 2009
ELECTRICAL SYSTEM
WITHIN THE LAST 4 OR 5 MONTHS, THE SPEEDOMETER ON OUR 2003 ENVOY WILL DISPLAY ERRATIC AND INCORRECT SPEEDS. WHEN THE VEHICLE IS FIRST STARTED UP THE SPEEDOMETER SEEMS TO REGISTER CORRECTLY. AFTER 20 MINUTES OR MORE THE NEEDLE WILL BEGIN TO STICK OR STUTTER. WITHIN 30 MINUTES THE SPEEDOMETER WILL REGISTER 90 MPH WITH AN ACTUAL ROAD SPEED OF 60 TO 65 MPH. TODAY IT EVENTUALLY PEGGED THE NEEDLE AT 120 MPH+. AT A COMPLETE STOP, WITH THE ENGINE OFF AND KEY OUT OF THE SWITCH, THE SPEEDOMETER REGISTERED 60 MPH. WE ARE MAKING CONTACT WITH OUR LOCAL GMC DEALER TO SEE WHAT REPAIRS WILL BE INVOLVED. BASED ON SEVERAL INTERNET FORUM SITES AND CHAT BOARDS, THIS IS NOT AN UNCOMMON PROBLEM. IT ALSO APPEARS THAT GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM. THEY EVIDENTLY DO NOT SEE THIS AS A SAFETY PROBLEM OR POTENTIAL SAFETY PROBLEM. OUR ENVOY HAS LESS THAN 67,000 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263678March 30, 2009
VISIBILITY
WINDSHIELD WIPER PROBLEMS AS OUTLINED IN RECALL NHTSA #EA04002. MY DEALER SAYS MY VEHICLE IS NOT IN THE RECALL BUT THE PROBLEMS ARE EXACTLY AS DESCRIBED. I HAVE PURCHASED A WIPER MOTOR I DID NOT NEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262789March 23, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2003 GMC ENVOY, AND THE SPEEDOMETER IS BROKEN. DUE TO RESEARCH ON THE WEB I'M SEEING NUMEROUS PEOPLE HAVING THE SAME ISSUE. I HAVE PUT A CALL INTO GM THEY ARE TOTAL IGNORANT (&*(*_*. THIS IS A SAFETY ISSUE AND NOT SOMETHING I BROKE ON MY OWN OR WORE OUT. I HAVE LESS THAN 70,000 MILES ON MY VEHICLE. I CALLED LAST YEAR WHEN IT HAPPENED AND THE LADY WAS ONE RUDE '!@#$%!! NOW THIS IS A MAJOR PROBLEM. I HAVE TO GET IT FIXED FOR INSPECTION AND IT'S NOT GOING TO PASS WITH IT BROKEN. I HAVE NO REAL INCOME BOTH MY HUSBAND AND I ARE UNEMPLOYED!! SO WHERE IS THE MONEY COMING FROM? A CREDIT CARD I CAN'T PAY OFF TO BEGIN WITH. OUR TAXES BAILED THEM OUT, THE LEAST THEY CAN DO IS PROVIDE A SAFE VEHICLE, AND THE SPEEDOMETER IS NOT SAFE. I SHOULDN'T HAVE TO PAY FOR DEFECTIVE MERCHANDISE/PARTS!!! HELP THE POOR FOLK HERE!!! THIS IS A SAFETY PROBLEM. IT NEEDS TO BE TAKEN CARE OF AT THEIR COST NOT THE POOR STRUGGLING CLASS OF PEOPLE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262646March 21, 2009
FUEL SYSTEM, GASOLINE
2003 ENVOY SLT -135,000 MILES --SES LIGHT ON, LOCAL MECHANIC SAID SMALL EVAP CODE INDICATED INLET CHECKVALVE FRACTURE- THEY SAID GO TO GM DEALER FOR HELP WITH THIS,INFO PRINTOUT FROM LOCAL MECHANIC GIVEN TO ME- "ALL DATA MOTOR" SAID RECALL SPEC. COVERAGE FOR EXT. SIZE MODELS OF ENVOYS ETC. OFFERED BY GM FOR PERIOD OF 10 YRS OR 150,000 MILES.(ALSO 11/04 THEY DID WORK WARRANTY WORK ON CODE 440 AND REPLACED SEALS,TANK UNIT, I THINK THEY CAUSED THIS BECAUSE I WAS HAVING THE SES LIGHT ON&OFF YEARS AND JUST TOLD LOOSE GAS CAP- SO I BOUGHT A NEW ONE BUT NOW THIS! DEALER LOOKED AND SAID "NO" AFTER I WAS THERE FOR 5 HRS. SAID I COULD BUY A NEW GAS TANK @ $1200. I SAID I DIDN'T HAVE THE MONEY. TOLD I COULD CALL GM SO I DID. THOUGHT I WOULD GET "GOODWILL" HELP FOR SAME PROBLEM AS THEY PAID FOR THE EXTENDED MODELS. I TALKED TO TWO REPS .REP SAID MY VIN WAS LISTED IN THE COVERAGE RANGE OF #'S BUT NOT MY MODEL. BUT SHE PROCEEDED TO TAKE MY INFO IN ORDER TO GET ME SOME HELP..DEALER CALLED ME BACK 4 DAYS LATER IN A HURRY TO LOOK AT IT AGAIN WITH ANOTHER MECHANIC THAT APPARENTLY THEIR DISTRICT GM PERSON SAID TO DO. THE HOME OFFICE FOR THE GM SERVICE PERSON CALLED THEM WITH MY COMPLAINT. THEY STILL LOOKED AT IT AND SAW THE GAS LEAK AT THE ICV AND THEN STILL JUST TOLD ME "NO" THAT MY MODEL DIDN'T QUALIFY FOR HELP LIKE THE EXTENDED ENVOYS DID. I TOLD THEM IT APPEARED TO BE THE SAME ENGINEERING PROBLEM SO WHY WOULDN'T MY MODEL BE COVERED? MY SERVICE REP JUST SAID I WOULD HAVE TO BUY A TANK. I SAID "NO". HE SAID JUST KEEP THE GAS TANK BELOW HALF FULL. SO THAT IS WHAT I HAVE DONE FOR THE PAST WEEK. I DON'T WANT TO TRIGGER THAT SES LIGHT BY FILLING UP THE TANK NEAR THAT HOSE INLET. THIS DOES NOT MAKE SENSE THAT THEY WILL NOT COVER THIS PROBLEM FOR MY MODEL- IS THERE SOME BIG DIFFERENCE ON EXTENDED LENGTH? MAYBE ENOUGH SHORT ENVOYS AND TRAILBLAZERS HAVEN'T SOUGHT HELP FOR THE SAME PROBLEM. IS THE ENGINEERING DESIGN OF GASTANK AND ICV DIFFERENT ON THE SHORT AND LONG MODEL ENVOY?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262567March 20, 2009
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2003 GMC ENVOY XL. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE WIPERS WOULD CONTINUE TO OPERATE AND COULD NOT BE SHUT OFF. THE DEALER STATED THAT THE WINDSHIELD MOTOR WAS DEFECTIVE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 04V046000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 86,000. UPDATED 04-23-09 *BF UPDATED 04/30/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261648March 12, 2009
FUEL SYSTEM, GASOLINE
VEHICLE HAVING THE "SERVICE ENGINE SOON" LIGHT ON AND OFF FOR LIKE A COUPLE OF WEEKS AND THEN IT CAME LIGHT ON STEADY FOR A WHILE AND SMELL GAS AROUND IT SOMETIMES UNTIL I BROUGHT IT FOR SERVICE AT THE DEALERSHIP WHERE I BOUGHT THE VEHICLE. AFTER SOME DIAGNOSTIC THEY FOUND TROUBLE CODE P0442 EVAPORATIVE LEAK DETECTED. THEY PERFORMED EVAP LEAK WITH SMOKE DETECTOR BUT DID NOT FIND ANY LEAK. SERVICE TECH FOUND A LEAK AROUND A METAL SEAL AT THE UPPER PART OF THE FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261653March 12, 2009
STRUCTURE
WHEN OPENING THE TRUNK RELEASE TO PLACE GROCERIES IN BACK, THE GLASS WINDOW IN THE BACK DOOR SHATTERED WITH A LOUD EXPLOSION SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261690March 12, 2009
EXTERIOR LIGHTING, STRUCTURE
WHILE DRIVING @ 35 MPH I NOTICED A VERY LOUD RATTLE AND HEARD A NOISE LOOKING IN MY REARVIEW MIRROR A SAW THE WHOLE PLASTIC TOP THAT FITS OVER THE HATCH BACK AND HOUSES THE THIRD BRAKE LIGHT, FLY OFF INTO THE AIR AND LAND IN THE OTHER LANE OF TRAFFIC. IT RIPPED THE BRAKE LIGHT WIRE RIGHT OUT. LUCKILY NO ONE WAS COMING AROUND THE TURN AT THE TIME. HAD TO STOP TRAFFIC TO GET IT OUT OF THE ROAD. THIS IS A BUSY SIDE ROAD THAT COMES TO A STOP LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261526March 11, 2009
TIRES, TIRES:VALVE
ON 6/3/2008, I PURCHASED 2 MICHELIN LTX M/S 245/65/17 TIRES FOR MY 2003 GMC ENVOY FROM, MILLENNIUM AUTOBODY & SERVICE INC., 1782 MAIN ST., BROCKTON, MA 02304. ON 10/22/2008 (AFTER ONLY 7969 MILES) THE TIRE BLEW OUT ON THE WAY TO FL- HAD IT BEEN REPLACED IN NY. THE TIRE WAS SHREDDED. ON 11/10/2008 (AFTER ONLY 9557 MILES ) THE 2ND TIRE WENT FLAT- I WAS ABLE TO PULL THE SUV OVER QUICKLY RECOGNIZING THE SAME SOUNDS AND VIBRATIONS FROM 1ST BLOW OUT. THIS TIRE WAS NOT SHREDDED. THERE WAS NO PUNCTURES/ CUTS TO THE TIRE. THE CLERK AT THE TIRE KINGDOM IN FL STATED THAT IT WAS A FAULTY TIRE VALVE STEM THAT HAD CAUSED THE TIRE TO FAIL. I CALLED HOME, AND MY FAMILY ADVISED ME THAT THERE HAD BEEN REPORTS OF BAD VALVE STEMS ON TRUCKS AND SUV'S. I CONTACTED THE LOCATION WHERE I PURCHASED THE TIRES TO REPORT THE TWO TIRES FAILING- THEY REQUESTED THAT I BRING THE TIRES BACK WHEN I CAME BACK TO MA. I DID NOT HAVE THE 1ST TIRE- BUT I DID GET AND STILL HAVE THE 2ND TIRE. MILLENNIUM AUTOBODY SAID THEY WERE GOING TO TALK TO TIRE REP AND GET BACK TO ME- BUT IT HAS BEEN SEVERAL WEEKS NOW AND STILL NO WORD. I WAS VERY FORTUNATE THAT NO ONE WAS INJURED DURING THESE 2 EVENTS- I FEAR THAT THERE ARE STILL FAULTY TIRE VALVES OUT THERE- THAT OTHER CONSUMERS MAY NOT BE AWARE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259828February 24, 2009
POWER TRAIN, POWER TRAIN:DRIVELINE
MY FRONT DIFFERENTIAL STARTED TO SEIZE UP WHILE DRIVING ON A MAJOR HIGHWAY. MY CAR WOULD MADE A GRUNTING NOISE AND SLOWED TO ALMOST A COMPLETE STOP, GOOD THING IT WAS EARLY MORNING AND THE TRAFFIC WAS NOT HEAVY. A CAR OR TRUCK COULD OF EASILY RAN INTO MY BUMPER CAUSING ME SERIOUS INJURY OR DEATH. I CALLED THE REPAIR PLACE RIGHT AWAY AND THEY GOT ME IN IMMEDIATELY. THE DIAGNOSIS WAS THE FRONT DIFFERENTIAL NEEDS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259642February 23, 2009
STRUCTURE
6 YEARS AFTER NEW PURCHASE AND APPROXIMATELY 70,000 MILES, RUST BUBBLES STARTED APPEARING AROUND THE LOWER INSIDE EDGES OF ALL FIVE DOORS. NO ACTUAL RUST WAS VISIBLE UNTIL DEALER MANAGER PEALED A SMALL AREA OF BUBBLING PAINT OFF WITH A KNIFE AND EXPOSED THE RUST UNDERNEATH. GM WOULD NOT TAKE RESPONSIBILITY FOR THE PAINT DEFECT, HAD TO PAY OUT OF POCKET FOR DEALER TO SAND AND REPAINT. RUST PROTECTION WARRANTY WAS NOT HONORED BECAUSE NO RUST-THROUGH HAD OCCURRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259693February 23, 2009
FUEL SYSTEM, GASOLINE
THE GAS TANK ON MY 2003 GMC ENVOY XLT (80K MILES) IS LEAKING, ESPECIALLY WHEN TANK IS FULL. THERE WAS A SMALL PUDDLE ON THE DRIVEWAY. THE PROBLEM ACTUALLY STARTED BACK AROUND 50K MILES WITH ENGINE LIGHT ON. I HAVE TAKEN IT TO DEALER AND MECHANICS BEFORE, BUT IT WAS THOUGHT TO BE SOME SORT OF FUEL CAP PROBLEM OR OVER SENSITIVE SENSORS. HOWEVER, TODAY, BECAUSE MY GAS TANK WAS FULL, THE DEALER FOUND THAT THERE ARE LEAKS CAUSED BY A CRACK TANK AND FUEL TANK NECK. THE FUEL LEAK AND VAPOR ARE SO STRONG THAT I FEARED A SMALL SPARK CAN SET THE WHOLE VEHICLE ON FIRE LIKE A ROMAN CANDLE. CAR WAS USED FOR EVERYDAY COMMUTE ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259568February 22, 2009
ELECTRICAL SYSTEM
THE TACHOMETER STARTED ACTING ERRATICALLY SHOWING SURGES IN THE ENGINE RPM. THIS PROBLEM CAME AND WENT AND NOW, FEBRUARY 2009, THE SPEEDOMETER IS DOING THE SAME THING. I WAS DOING 90 MPH WHILE THE VEHICLE WAS TURNED OFF. I SEE THIS IS A PROBLEM ON GM VEHICLES AND THEY ARE NOT ADDRESSING IT. THEY ARE LEAVING IT TO THE OWNER TO PAY A DEALER $600 OR MORE FOR REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259161February 17, 2009
AIR BAGS:FRONTAL
ACCIDENT ON 2/17/2009 FRONT CRASH TO OTHER VEHICLE AND AIR BAG DID NOT DEPLOY HOOD DAMAGE, WINDSHIELD DAMAGE, ALL FRONT DAMAGE, DOORS COULD NOT OPEN RADIATOR DAMAGE, ENGINE DAMAGE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10258244February 10, 2009
ELECTRICAL SYSTEM
MOTORS THAT RUN THE GUAGES IN MY 2003 GMC ENVOY HAVE FAILED. THESE CONTROL THE FUEL, AMP, TEMP GUAGES. THIS IS A KNOWN ISSUE FOR THE MOTORS AND OTHER GUAGE CLUSTERS THAT USE THEM IN OTHER GM VEHICLES ARE CURRENTLY RECALLED FOR THE SAME ISSUE. I HAVE NOT CORRECTED THE ISSUE AND STILL HAVE THE DEFECTIVE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257826February 8, 2009
FUEL SYSTEM, GASOLINE
HAD GAS POURING FROM 2003 GMC ENVOY. THE SENDING RETURN PART IS BAD, THE GMC DEALER SAID PART IS OVER $400 AND HAS TO BE ORDERED FROM CALIFORNIA, MY WARRANTY DOES NOT COVER IT AND FROM WHAT I HAVE READ ON HERE, IT HAS BEEN QUITE A FEW ENVOYS WITH THE SAME PROBLEM. MY ENVOY WAS ORIGINALLY A LEASE AND CAME FROM PA WHICH WE WERE NOT TOLD. WE WERE TOLD THE WARRANTY WE PURCHASED COVERED BUMPER TO BUMPER BUT DOES NOT, THE PART WILL BE 5 DAYS COMING AND MEANTIME, I HAVE NO CAR TO DRIVE UNTIL ?I GET IT BACK. I THINK SINCE THE GAS LEAKS SO MUCH, AND COULD HAVE CAUSED A FIRE OR AND AN EXPLOSION SOMETHING NEEDS TO BE DONE. THANK YOU FOR ANY INFORMATION YOU MAY BE ABLE TO OFFER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257770February 7, 2009
FUEL SYSTEM, GASOLINE
WHEN DRIVING MY 2003 ENVOY IT SMELLED STRONGLY OF GAS AND UPON PARKING, IT WAS LEAKING GAS ALL OVER THE GROUND, I HAD IT TOWED AND THE SENDING UNIT WAS BAD, IF IT HAD SPARKED OR THERE HAD BEEN AN AEC, IT COULD HAVE CAUGHT FIRE AND THE COST IS $ 1000.00 AND I HAVE TO PAY OUT OF POCKET. THE FIRST EXTENDED SERVICE CORPORATION WILL NOT COVER IT, THE WARRANTY WAS FALSELY OFFERED TO ME BY THE SALES REP AT WAESTCOTT BUICK BURLINGTON NC AND WAS COSTLY AND WORTHLESS. THE ENVOY WAS A LEASE OUT OF PA, WHICH ALSO WAS NOT DISCLOSED TO US. THIS HAS BEEN A HUGE COST AND DISAPPOINTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10257160February 2, 2009
ELECTRICAL SYSTEM
NOTICED PERIODIC INSTRUMENT CLUSTER FAILURE/ACCURACY PROBLEMS. SPEEDOMETER WILL SOMETIMES WORK OR WORK ERRATICALLY SO I HAVE NO IDEA HOW FAST I AM GOING. I RESEARCHED ON THE WEB AND FOUND THIS IS VERY TYPICAL FOR THIS MODEL. I CALLED MY DEALERSHIP AND WAS TOLD THAT THEY WILL ONLY REPAIR (NO COST) THE GMC PICKUPS AND NOT MY SUV MODEL EVEN THOUGH THEY HAVE SAME PROBLEM WITH THE SAME PART. THIS PRESENTS A VERY DANGEROUS CONDITION REGARDLESS OF WHAT VEHICLE THIS IS IN. WINTER DRIVING CONDITIONS IN MN REQUIRE DILIGENCE IN SPEED AND BRAKING, THIS IS A HUGE AND DANGEROUS PROBLEM FOR GMC AND THEY ARE JUST IGNORING CERTAIN MODELS FOR WARRANTY REPAIR AND FORCING THE CONSUMER TO SPEND $500.00 (EST.) TO FIX THERE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256345January 26, 2009
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT NOTICED THAT THE SPEEDOMETER IN HIS VEHICLE WOULD REGISTER HIGHER SPEEDS THAN WHAT WAS ACTUALLY BEING DRIVEN. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEEDOMETER WENT ALL THE WAY PAST THE HIGHEST SPEED INDICATOR AFTER DRIVING FOR 30 MINUTES. WHEN THE CONTACT PARKED THE VEHICLE, THE SPEEDOMETER DISPLAYED 70 MPH. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 81,000 AND FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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