GMC Envoy Complaints (2004)

718 consumer complaints on file.

#10399491May 8, 2011
EQUIPMENT, STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
TAILGATE LATCHES ON 2004 GMC ENVOY XUV KEEP BREAKING REPEATEDLY. UNABLE TO OPEN REAR OF VEHICLE. PARTS HAVE BEEN REPLACED A NUMBER OF TIMES AND THEY STOP WORKING OVER AND OVER. IF MY KIDS GET IN THE BACK AND GET STUCK THERE IS NO WAY OUT THE BACK OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399194May 5, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AS THE FUEL GAGE DISPLAYED AN INCORRECT READING. THE FAILURE RECURRED AT ANY TIME. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE FUEL TANK YET THE FAILURE CONTINUED TO RECUR. A COMPLAINT WAS FILED WITH THE MANUFACTURER REGARDING THE FUEL TANK BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399204May 5, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER WOULD FLUCTUATE ABNORMALLY WHEN DRIVING OVER 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY WERE UNABLE DETERMINE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. UPDATED 06/17/11*LJ UPDATED 06/27/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398580May 2, 2011
FUEL SYSTEM, GASOLINE
MY GAS GAUGE SAYS I HAVE GAS WHEN I KEEP RUNNING OUT. I HAVE TAKEN TO DEALERSHIP AND THEY REPLACED GAUGE. STILL DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398645May 2, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM, TIRES
THE CLUSTER GAUGE QUIT WORKING. FIRST THE GAS GAUGE STOPPED READING THE AMOUNT OF GAS IN THE TANK. SECOND, THE SPEEDOMETER AND TACHOMETER QUIT READING. ABOUT A MONTH LATER THE OIL PRESSURE GAUGE STOPPED WORKING. CURRENTLY OUT OF THE ENTIRE CLUSTER GAUGE SYSTEM THE BATTERY METER IS THE ONLY GAUGE THAT WORKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398715May 2, 2011
ELECTRICAL SYSTEM
THE PROBLEM FROM WHAT I CAN TELL FROM RESEARCHING IS THE INSTRUMENT CLUSTER AND I HAVE FOUND MANY FORUMS ON THE NET THAT PEOPLE ARE STATING THE SAME ISSUES I AM HAVING. THE SPEEDOMETER GETS STUCK ANYWHERE FROM 0-120 MPH AND THOUGH I HAVE NOTICED THAT NO FIRES OR DEATHS HAVE OCCURRED IS THIS WHAT THE NHTSA WAITING FOR? SOMEONE TO DIE FROM THIS HAPPENING? ALSO, THE TACHOMETER, OIL PRESSURE GAUGE, AND VOLTAGE INDICATOR HAVE RECENTLY BEEN HAVING ISSUES AS WELL. THE ISSUE WITH THIS IS OBVIOUSLY NOT KNOWING HOW FAST YOU ARE TRAVELING (IE M.P.H.). I AM BEING TOLD THIS WILL BE A $450 FIX WHEN IN FACT WITH AS MANY PEOPLE AS I AM READING ARE HAVING THESE SAME ISSUES IT SEEMS THAT GMC SHOULD BE MADE TO CORRECT THE PROBLEM THEMSELVES. IS IT BECAUSE THE GOVERNMENT HAS SO MUCH INVESTED IN GMC THAT THE PROBLEM IS NOT BEING RESOLVED? HOW MANY PEOPLE NEED TO FILE A COMPLAINT BEFORE THE NHTSA WILL REACT? DO I NEED TO START POSTING TO ALL THE FORUMS I ENCOUNTER AND GET PEOPLE TO SIGN UP? IF I AM THE 55TH PERSON WITH JUST THE '04 GMC ENVOY COMPLAINING ABOUT THIS ISSUE THEN ALL THE OTHER YEARS AND MODELS OF GM AND CHEVY FROM '02 THROUGH AT LEAST '06 MUST FILING COMPLAINTS, TOO. IN TOTAL THERE MUST BE ENOUGH TO AT LEAST LOOK INTO THE MATTER SO WHY ARE YOU STALLING? A PERSON NOT KNOWING HOW FAST THEY ARE DRIVING MUST BE A SAFETY ISSUE ESPECIALLY THROUGH SCHOOL ZONES AND RESIDENTIAL AREAS WOULD YOU NOT AGREE? FOR US THE ISSUE STARTED ABOUT A YEAR-AND-A-HALF AGO AND SEEMS TO BE GETTING WORSE BY THE WEEK. WE MAY GO A DAY WITHOUT ANY INCIDENT THEN IT STARTS HAPPENING ALL OVER AGAIN; IT USE TO BE THAT IS WOULD START ONLY ON THE FREEWAY BUT NOW IT HAPPENS EVEN AROUND TOWN. I WILL WAIT FOR A RESPONSE FROM THE NHTSA BEFORE GETTING THIS REPAIRED, BUT I THOUGHT I WOULD HAVE RECEIVED SOMETHING ABOUT THIS BY NOW BEING THAT I HAVE BEEN SEEING INFO ON THE NET ABOUT IT FOR SOME TIME NOW, BUT I FIGURE I NEED TO GET INVOLVED BEFORE ANYTHING IS GOING TO CHANGE. PLEASE RESPOND IMMEDIATELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398364April 30, 2011
FUEL SYSTEM, GASOLINE
2004 GMC ENVOY. FAULTY GAS GAUGE. CAR HAS A FULL TANK BUT GAS GAUGE READS 1/4 TANK TO EMPTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398083April 28, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 TRAILBLAZER THAT THE DASH COMPONENTS (SPEED, GAS, ECT....) HASN'T WORKED SINCE 2008. IT IS A VERY EXPENSIVE FIX. I ALSO HAVE LATCH PROBLEMS. I HAD A REAR DOOR STOP LATCHING...I USED A BUNJY CORD TO HOLD IT SHUT AND THEN PROCEEDED TO A JUNK YARD FOR A 35 DOLLAR NEW LATCH. I AM A SINGLE MOM TRYING TO MAKE MY TRUCK LAST. IN THE PAST 2 MONTHS I HAVE HAD A FUEL PUMP GO, MY LATCH, MY TAILGATE WON'T OPEN AND MY SUNROOF DOESN'T OPEN ANY MORE AND MY TRUCK IS RUSTING HORRIBLY? I ALSO HAD A COOLING ISSUE WITH EMISSIONS. IT WASN'T READING THE ENGINE TEMPERATURE CORRECTLY. I HAVE SPENT NEAR TWO THOUSAND DOLLARS IN REPAIRS ON THIS VEHICLE FOR ODD THINGS. P.S. I PUT THE DOOR LATCH IN MY SELF TO SAVE MONEY. I HAVE TWO KIDS TO PROTECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397168April 22, 2011
ELECTRICAL SYSTEM
THE TEMP GAUGE DOES NOT READ CORRECTLY WHEN THE ENGINE IS RUNNING IN THE CORRECT TEMP RANGE. THE TEMP NEEDLE IS EITHER IN THE OVERHEATING POSITION (RED AREA) OR TOTALLY PAST THE MAX TEMP ON THE GAUGE, ALMOST SPINNING LIKE A COMPASS. BECAUSE OF THIS FALSE READING I PULLED MY VEHICLE OVER ON THE SHOULDER OF THE INTERSTATE, THINKING THE ENGINE NEEDED TO COOL DOWN. THIS WAS DURING RUSH HOUR TRAFFIC, AND COULD HAVE CAUSED AN ACCIDENT ON THE HIGHWAY. A SEARCH ON THE INTERNET SHOWS OTHERS WITH THE SAME PROBLEM. GMC REFUSES TO REPLACE OR FIX THE GAUGE IF VEHICLE MILEAGE IS OVER 70,000. GAUGES , OIL,WATER TEMP, ETC, ARE IN VEHICLES TO ASSIST THE DRIVER WITH THEIR DRIVING AND FOR SAFETY REASONS AND SHOULD LAST A LOT MORE THAN 6 YEARS. PULLING OVER ON A HIGHWAY SHOULD ONLY BE DONE FOR AN EMERGENCY, NOT BECAUSE OF A FALSE READING, AND MAY IN THE FUTURE, IF IT HAS NOT ALREADY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396642April 18, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I HAVE A 2004 ENVOY XUV. SINCE LAST YEAR WINTER, I NOTICED THAT MY SPEEDOMETER WOULD GET STUCK AND RUN ERRATICALLY, WHICH I THOUGHT AT THE TIME WAS DUE TO THE COLD. OCCASIONALLY TOO, WE'D COME TO THE GARAGE TO FIND THE REAR WINDOW OPEN AND THE TAILGATE UNABLE TO OPEN. DURING THOSE TIMES, WE WERE ABLE TO BRING THE WINDOW BACK UP WITH THE BUTTON INSIDE THE VEHICLE, AS WELL AS UNLOCK THE TAILGATE BY LOCKING AND UNLOCKING THE DOORS WITH THE REMOTE. ALSO, THE TRUCK WOULD STALL DURING DRIVING, FOR NO REASON BUT WOULD START AGAIN (BIG SAFETY ISSUE!!! I COULD NOT STEER OR BRAKE WELL). SINCE THEN, THE INSTRUMENT CLUSTER HAS ALSO CONTINUOUSLY GONE HAYWIRE, WITH THE SPEEDOMETER READING ERRATICALLY AS WELL AS THE OIL PRESSURE GAUGE. THE MID WINDOW NO LONGER FUNCTIONS AND MY TAILGATE WILL NOT LATCH CLOSED. I HAVE HAD IT SWING OPEN WHILE IN TRAFFIC (ANOTHER SAFETY CONCERN!!!!! WHAT IF I HAVE SOMETHING BACK THERE AND IT FALLS OUT) THE DEALERSHIP SAYS THERE ARE NO RECALLS REGARDING ANY OF THESE MANUFACTURING DEFECTS, AND MY RESEARCH INDICATES THESE ARE PROBLEMS MOST GMC ENVOY XUV OWNERS ARE EXPERIENCING, WITHOUT RECOURSE OF HAVING IT FIXED BY GM AT NO CHARGE. NOW, WE KNOW WHY THEY HAVE LOST THE MARKET SHARE TO JAPAN VEHICLES, BECAUSE OUR NEXT VEHICLE WILL NEVER BE A GM, UNLESS ALL THESE PROBLEMS ARE RECALLED AND FIXED. WE'LL ALSO ENSURE TO MOUNT A LACK-OF-CONFIDENCE CAMPAIGN AGAINST GM VEHICLES WITH EVERYONE WE KNOW, IF NOTHING IS DONE ABOUT ASAP BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394324April 5, 2011
FUEL SYSTEM, GASOLINE
2004 GMC ENVOY LEAKING GASOLINE. I WAS TOLD MY CAR WAS LEAKING GASOLINE. I CONTACTED GMC CORP. OFFICE TO REQUEST ASSISTANCE FOR THE REPAIR AND WAS DENIED, REASON GIVEN LOCAL SERVICE PROVIDER SAID CONSUMER CAUSED CRACK IN GAS TANK. ALSO ASKED FOR ASSISTANCE AT LEAST A PERCENTAGE OFF FROM LOCAL DEALERSHIP ALSO DENIED. I CALLED THE LOCAL SERVICE REPAIR WHILE ON HOLD WITH GMC AND WAS TOLD THEY DID NOT TELL GMC THAT I CAUSED THE DAMAGE. THE LOCAL SERVICE REPAIRMAN SAID THEY CAN NOT DETERMINE HOW THE DAMAGE WAS CAUSED. HE WOULD NOT ADVOCATE NOR DENY A FAULTY PART BY GMC. WE JUST WANT OUR VEHICLE FIXED. MY FAMILY AND I CANNOT AFFORD TO PAY $1300. FOR THIS REPAIR. THIS CAR HAS SO MANY PROBLEMS THAT WE CANNOT KEEP UP WITH THEM FINANCIALLY. CURRENTLY THE AIR CONDITIONER DOES NOT BLOW, IT HAS WORKED IN SEVERAL YEARS. THE PASSENGER WINDOW CHOOSES WHEN IT WANTS TO ROLL DOWN, THE CD PLAYER JUST STOPPED PLAYING AFTER THE TWO YEARS. OFTEN WHEN I PUT GAS INSIDE THE CAR I HAVE TO ROLL THE WINDOWS DOWN BECAUSE THE FUMES ARE SO STRONG IN THE BACKSEAT WHERE MY CHILDREN SIT. WE HAVE TO PUT GAS INSIDE THE CAR EVERY TWO DAYS. THIS CAR IS DANGEROUS TO ME AND MY FAMILY. I READ ON THE NHTSA WEBSITE A INVESTIGATION WAS CONDUCTED AND WAS CLOSED DUE TO GMC WILLINGNESS TO ASSIST THE CONSUMER. I MENTIONED THIS TO THE GMC REPRESENTATIVE AND HER SUPERVISOR THAT I WAS AWARE A INVESTIGATION WAS CONDUCTED. THEY INDICATED THEY ARE NOT AWARE OF A INVESTIGATION AND TO THEIR KNOWLEDGE I AM THE FIRST GMC CONSUMER TO REPORT SUCH A PROBLEM. ON BEHALF OF MY FAMILY I AM REQUESTING YOUR ASSISTANCE IN THIS MATTER. I CRINGE EVERYTIME I HAVE TO DRIVE MY CHILDREN IN THIS CAR. WE CANNOT AFFORD THE REPAIR AND WE CANNOT AFFORD ANOTHER VEHICLE. PLEASE HELP US IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386887March 8, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL CLUSTER ON MY 2004 GMC ENVOY IS DEFECTIVE. TACHOMETER SHOWS INCORRECT READINGS, GAS GAUGE DOES NOT WORK, LIGHTS FLICKER AND DIM, HALF OF THE RADIO LIGHTING IS OUT. I'VE RESEARCHED THIS AND HAVE FOUND THIS COMPLAINT IS QUITE COMMON. IT SEEMS THAT EVENTUALLY I CAN EXPECT THE WHOLE INSTRUMENT CLUSTER TO FAIL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386175March 2, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE AND WORKED INTERMITTENTLY. HE WAS UNABLE TO DETERMINE HOW FAST HE WAS TRAVELING AND HOW MUCH GASOLINE WAS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 60,000 AND THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384112February 23, 2011
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XL SPEEDOMETER AND TACHOMETER INACCURATE READINGS. SPEEDOMETER READINGS SOME AS HIGH AS 115-120. HAVE NO IDEA THE ACTUAL SPEED AT WHICH I AM TRAVELING. TERRIFIED TO THINK OF USING CRUISE CONTROL WHEN TRAVELING INTERSTATES MANY TIMES EACH YEAR. HAVE REVIEWED ONLINE COMMENTS AND I AM NOT THE ONLY PERSON EXPERIENCING THIS PROBLEM. GM/GMC APPEARS TO KNOW ABOUT THE PROBLEM BASED ON THE COMMENTS AND DEALER/SERVICE RESPONSES. STANDS TO REASON THAT A FAULTY INSTRUMENT PANEL COULD AFFECT OTHER FUNCTIONS OF CAR. NOT KNOWING SPEED AT WHICH I AM TRAVELING IS DIRE SAFETY ISSUE. WHAT HAS NHTSA DONE TO ADDRESS THIS ISSUE WITH GM/GMC? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383950February 22, 2011
ELECTRICAL SYSTEM
XUV WOULD NOT SHIFT OUT OF 3RD. VEHICLE SAT OVER NIGHT AND WOULD NOT START THE NEXT DAY. DEALER CHECKED ALL SYSTEMS, REPLACED IGNITION SWITCH. TWO WEEKS LATER, VEHICLE WOULD NOT START. IT WAS DETERMINED THE STARTER WAS BAD, IT WAS REPLACED. NOW THE SPEEDOMETER IS GOING HAYWIRE LIKE OTHERS. MECHANIC STATED IT WOULD COST OVER $700 TO REPLACE COMPONENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10381152February 8, 2011
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
TL* THE CONTACT OWNS A 2004 GMC ENVOY SLT. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS UNOCCUPIED. THE WARNING LIGHT REMAINED ILLUMINATED EVEN AFTER THE SEAT BECAME OCCUPIED AND THE FAILURE WOULD FIRST RECUR INTERMITTENTLY UNTIL THE FAILURE BECAME CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FAILURE. THE DEALER REPLACED THE SAFETY INFLATABLE RESTRAINT SENSOR AND DIAGNOSTIC MODULAR. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 05/05/11*LJ UPDATED 06/03/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379471January 28, 2011
ELECTRICAL SYSTEM
THE SPEEDOMETER IN MY 2004 GMC ENVOY IS MALFUNCTIONING, THIS PROBLEM IS WELL DOCUMENTED BY MANY ENVOY/GMC OWNERS. SYMPTOMS ARE INDICATION OF MOVEMENT WHEN THE VEHICLE IS STOPPED, ANY WHERE UP TO MAXIMUM SPEEDOMETER INDICATION. AT TIMES THE SPEEDOMETER WILL STAY AT 0 WHEN THE VEHICLE IS MOVING. SUBMITTED A SERVICE REQUEST TO GM BUT WAS DENIED ANY ASSISTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378388January 24, 2011
VISIBILITY:GLASS, SIDE/REAR, EQUIPMENT
THE REAR WINDOW ON MY 2004 GMC ENVOY XL SLE HAS SHATTERED ON CLOSING FOR THE SECOND TIME IN THREE WEEKS. I HAVE CONTACTED THE GM DEALER IN OUR AREA AND HE DENIES THAT THERE HAVE BEEN ANY OTHER PROBLEMS LIKE THIS WITH THIS VEHICLE MAKE. IT IS JANUARY AND THE COLD COULD BE A FACTOR; HOWEVER, SEARCHES ON THE INTERNET HAVE REVEALED THAT THIS HAS HAPPENED TO OTHERS IN WARMER CLIMATES AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378548January 24, 2011
AIR BAGS
THE AIRBAG WARNING LIGHT WOULD COME ON IMMEDIATELY AS THE CAR WAS STARTED (AND OCCASIONALLY THE SEATBELT WARNING LIGHT) AND REMAIN ON, ESPECIALLY WHEN IT IS COLD OUTSIDE. OCCASIONALLY THE LIGHT WOULD GO OFF WHEN THE CAR GOT VERY WARM. MY UNDERSTANDING IS WHEN THE WARNING LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. THIS IS A BIG SAFETY ISSUE AS THIS CAR IS USED BY MY CHILDREN THE SENSING AND DIAGNOSTIC MODULE (SDM) WAS FOUND TO BE DEFECTIVE AND NEEDED TO BE REPLACED. THE OLD PART IS AVAILABLE. IT SEEMS THAT THIS IS A PART THAT THE MANUFACTURER (GM) SHOULD BE RESPONSIBLE FOR SINCE THIS IS NOT A PART THAT REQUIRES OWNER MAINTENANCE AND IS CRITICAL TO THE CAR'S SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376761January 15, 2011
FUEL SYSTEM, GASOLINE
2004 GMC ENVOY , I RECEIVED A RECALL NOTICE FOR A FUEL TANK PROBLEM. IT SAID DO NOT BRING THE TRUCK IN IF YOU DON'T SMELL GAS. NOW A YEAR LATER I SMELL GAS AND THE DEALER TOLD ME THE RECALL EXPIRED BECAUSE OF THE MILEAGE (195500). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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