GMC Canyon Complaints

313 consumer complaints on file.

#11553347November 3, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency Collison fault problem on the 2023 GMC Canyon Failure Date: 10/22/2023 Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying full braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. I manually DE-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system DE activate itself indicating an issue with the forward collision. Dealer now has vehicle in their possession and confirmed a fault issue. They are working with GM on a solution, but no luck yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550460October 17, 2023
AIR BAGS, AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
The contact owns a 2023 GMC Canyon. The contact stated while driving at an undisclosed speed, the “Service Safety Restraint System” message was displayed. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The air bag warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 150.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549761October 13, 2023
VISIBILITY/WIPER
GM is pushing updates over the air that are permanently disabling the backup camera by damaging the camera control module. Not sure yet how long we’ll have to wait for the part. I’ve heard of many that have been waiting months. They should not be pushing out defective software when it takes out the safety equipment.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543382September 8, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving approximately 45mph while car in front is approximately 50 yards ahead driving at a matched speed as my vehicle and without any prior warning the forward collision alert activated flashing red light on windshield and automatically applying FULL braking until the truck came to a complete abrupt stop in the center lane of rush hour traffic causing other drivers behind to swerve narrowly avoiding serious accident. Had the cars been following closer or an 18 wheeler been behind me during this incident, the outcome could have been much worse. I Manually de-activated the automatic braking but kept forward alert on until the truck could be brought to the dealership for diagnosis. Forward alert went off erroneously multiple times the following days without any rhyme or reason. Not until the final day before the scheduled service appointment did the system de activate itself indicating an issue with the forward collision. Most issues occurred while it was either raining or damp outside. Dealer now has vehicle in their possession and confirmed a faulty component that is on backorder with no date. Truck has had multiple other electrical issues since purchase 3 months ago. ~200 miles dealer replaced faulty HVAC module. ~4500 miles Forward collision alert as described above. Since day one there have also been Issues with trailering harness intermittently not working causing trailer brakes to not function while towing. (Yet to be diagnosed by dealer) Lastly Left turn signal would stick causing turn signal to stay on until manual deactivation. Dealer confirmed faulty turn signal and is in the process of replacing while it is in for service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542709September 5, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2023 GMC Canyon. The contact stated while driving 20 MPH, while making a right turn, the left turn signal activated and blinked three times. The contact stated that the Adaptive Cruise Control intermittently activated the brakes independently, and the Forward Collision Avoidance system activated and forced the vehicle to stop abruptly, almost causing a crash. The Forward Collision Avoidance warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact that the parts to repair the vehicle were on backorder. The failure mileage was approximately 2,251.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541582August 30, 2023
EXTERIOR LIGHTING
While driving to work today in fog, the vehicle auto headlights sensed enough light and turned off. Because it was foggy outside I did not feel safe only driving with DRLs on so I attempted to turn on the headlights using the touchscreen controls. The headlights would not turn on. I have video evidence of the headlights not responding to the touch controls and remaining off despite trying to turn them on. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536303August 3, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, STEERING
The contact owns a 2023 GMC Canyon. The contact stated that the vehicle had experienced several electrical failures and would fail to start due to a faulty battery. The contact stated that after the manufacturer remotely completed an unknown electrical update on the vehicle, the vehicle started experiencing several failures including a rearview camera, door locks, brakes, and power steering failures. The contact stated that while driving at approximately 5 MPH and depressing the brake pedal, the message "Power Brake Assist" and "Power Steering" were displayed. Additionally, the brake pedal went down to the floorboard, and the vehicle failed to respond immediately. The contact also stated that the vehicle lost power steering functionality. The vehicle was later taken to the local dealer, where it was diagnosed that the failure was related to the electrical system; however, the dealer could not repair the vehicle. The manufacturer was notified of the failures, but no assistance was provided. The failure mileage was 2,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532732July 17, 2023
LANE DEPARTURE: BLIND SPOT DETECTION, UNKNOWN OR OTHER
The rear camera and wire harness for the Rear Backup Camera became corroded and stopped working months ago. This is vital technology that our children have grown up with to ensure the safety of backing up in case something is behind the vehicle including young children, toys, equipment or someone simply walking by your driveway while you're backing up. The Service Manager at Billion GMC in Sioux Falls, SD (Dan Dunnagan) said they are replacing tons of the rear cameras due to corrosion, which might be caused by water getting into the system or faulty parts and faulty wiring from the product manufacturer. This is certainly a safety issue. I had it repaired at a cost of $591.84 for the rear camera and wire harness plus labor. This issue on GMC Canyon and Sierra 1500 pickups should be investigated as the Rear Camera is a vital piece of safety equipment and if a large number of these are faulty, subject to corrosion or poor manufacturing, it should be brought forward to protect consumers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507604February 16, 2023
STRUCTURE:BODY, POWER TRAIN, EXTERIOR LIGHTING
Vehicle doors are uneven. Crooked. Headlights/taillights get foggy to the point where you cannot see the lights. Doors wont shut properly. Powertrain issues. Vibration after certain speeds. Transmission delays gear switching. Transmission kicking and banging. Exhaust has a hole in it. I can provide more videos details via the email if possible.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492384November 5, 2022
STRUCTURE:BODY
Rear extended door ajar dashboard icon and dome light turns on while driving. This is corrected by closing hard the rear extended door before driving the automobile.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464229May 11, 2022
STEERING
The contact owns a 2022 GMC Canyon. The contact stated while driving approximately 70 MPH, the vehicle started to shake and vibrate from the front tires. Additionally, the steering wheel and steering column were also vibrating. The contact stated no warning light was illuminated. The contact drove the vehicle to a local dealer however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438689October 29, 2021
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was involved in a MVA with another car. The other car had all their airbags deploy after they struck me. None of my airbags deployed. I was hit in the right front corner ahead of my right tire. The secondary impact was to my right side between my rear passenger door and rear tire. They hit me with enough force to bend the frame of my truck, crack my engine block and the appraisal from the repair shop came to over $34K without any engine work. I was the only one in my vehicle, thankfully. I am not sure how many occupants were in the other vehicle. But they were transported to the hospital by ambulance. My wife took me in our other vehicle. I was diagnosed with a concussion, assorted bruises, aches and pains. What troubles me is that while my airbags didn't deploy, the other vehicles did! I was spun 90* to 180* from the way I was traveling. (I don't recall any portion of the accident, I was planning on making a right hand turn and I ended up the opposite way from the way I intended to go. I fell that there was sufficient force involved to have my airbags deploy and I did contact GMC to make them aware of it as well.
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11415175May 4, 2021
AIR BAGS
I WAS INVOLVED IN A SERIOUS FRONT END COLLISION THAT TOTALED MY VEHICLE. MY TRUCK WAS DEEMED NOT REPAIRABLE AND DECLARED TOTAL BY THE INSURANCE COMPANY. I WAS DRIVING ON THE NJ GARDEN STATE PARKWAY WHEN THE ACCIDENT OCCURRED. NOT ONE AIRBAG WAS DEPLOYED!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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