GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10983172May 2, 2017
UNKNOWN OR OTHER
MY CHECK ENGINE LIGHT CAME ON AND I THOUGHT IT WAS THE GAS CAP AS IT CONTINUED TO GO ON AND OFF. I HAD SOMEONE CHECK THE CODES AND IT CAME BACK WITH P0017 AND P0008. IN ADDITION NOW THE A/C BUTTON WON'T STAY ON. IT BLINKS THEN TURNS OFF. I'VE READ NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS FROM OTHER OWNERS AND THAT GMC WILL NOT HONOR THEIR POOR MANUFACTURER WORKMANSHIP. IS ANYONE HELPING THE CONSUMER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970811April 5, 2017
POWER TRAIN
MY CAR HAS LESS THAN 73000 MILES ON IT AND THE ENGINE LIGHT CAME ON. THE CODE INDICATED IT WAS THE TIMING CHAIN. THE CAR BROKE DOWN ON THE HIGHWAY AND HAD TO BE TOWED TO A REPAIR SHOP. AFTER RESEARCHING THE PROBLEM, I DISCOVERED THAT THIS SAME PROBLEM HAS HAPPENED TO A VERY LARGE NUMBER OF OWNERS OF BOTH CHEVROLET TRAVERSE AND GMC ACADIA. THE PROBLEM WAS SUPPOSE TO HAVE BEEN FIXED AFTER 2009 BUT 2010'S AND LATER MODELS ARE STILL HAVING THIS PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS. GM WILL NOT HELP WITH REPAIRS EVEN THOUGH THE VEHICLE HAS LESS THAN 100,000 MILES ON IT. THAT WAS THE ONLY RUNNING VEHICLE WE HAD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970091April 3, 2017
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHEN THE HEAT OR AIR CONDITIONING SYSTEM WAS ACTIVATED, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HVAC SYSTEM FAILED AND NEEDED A FILTER INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968434March 24, 2017
ENGINE
WHILE I WAS DRIVING TONIGHT MY VEHICLE SHUT OFF IN MID TURN CAUSING LOSS OF POWER STEERING. WHERE THIS HAPPENED IS A VERY BUSY INTERSECTION. I HAD TO PULL OVER AND WHEN I PUT THE CAR IN PARK AND RESTARTED IT CAME ON FOR A SECOND THEN SHUT OFF AGAIN. THEN WAS ABLE TO GET IT RUNNING AGAIN. I HAD MY WIFE AND 6 MONTH OLD DAUGHTER IN THE CAR AND THIS COULD HAVE BEEN A VERY DIFFERENT OUTCOME. I HAVE READ MANY OF COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM IN THESE VEHICLES. I REALLY FEEL THAT GM NEEDS TO TAKE A SERIOUS LOOK AT THIS ISSUE BEFORE SOMETHING MAJOR HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968255March 24, 2017
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE THAT AFFECTED THE TAIL LIGHTS, LICENSE PLATE LIGHT, HEADLIGHTS, AND POWER LIFT GATE. THE CONTACT TOOK THE VEHICLE TO A DEALER, BUT IT WAS NOT DIAGNOSED. THE DEALER INFORMED THE CONTACT TO SET UP AN APPOINTMENT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966070March 15, 2017
ENGINE
WITHOUT ANY WARNING, CAR DIED WHILE DRIVING. TIMING CHAIN APPARENTLY STRETCHED AFTER ONLY 39,000 MILES. THIS IS THE SECOND TIMING CHAIN I HAVE TO REPLACE. GMC HAS EXTENDED THE WARRANTY FOR SEVERAL MODELS TO 120,000 BUT NOT MY YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959677March 8, 2017
ENGINE
GMC 2010 ACADIA.. 96,000 MILES WHENENGINE LIGHT WITH CODE P0008 INDICATING STRETCHED TIMING CHAINS. MECHANIC AWARE OF EXTENDED WARRANTY ON 2007-2009 VEHICLES. CALLED GMC, THEY SAID 2010 NOT COVERED. SAME ENGINE AS 2009 AND NOT COVERED. FAILED INSPECTION IN NH DUE TO CODE...$2300 IN REPAIRS NEEDED. FILED COMPLAINT WITH GMC...PLAN TO PRINT EXTENSIVE COMPLAINTS FOUND HERE AND HEADING TO DEALERSHIP WHERE I BOUGHT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956514February 23, 2017
STEERING
TOOK MY VEHICLE TO THE GM GARAGE FOR AN OIL CHANGE AND TO REPORT A SQUEAK IN THE FRONT END. TOLD ME THAT THE POWER STEERING BOX WAS SHOT AND HAS BEEN FOR SOME TIME AS THE LIQUID WAS EMPTY. KNOWING THE VEHICLE'S HISTORY I SAID OH REALLY, MY PARENTS HAD THE VEHICLE IN HERE YEARS AGO RE: THE WHINING WHEN THEY TURN THE STEERING WHEEL AND THEY HAD SAID THAT WAS NORMAL. THAT WAS BACK IN 2012. NOW I HAVE TO PAY $1600 TO GET IT FIXED. HOW CONVENIENT NOW THAT IT IS OUT OF THE WARRANTY PERIOD AS IT IS A 10 HOUR JOB. WHEN I ASKED THE DEALER IF THEY HAVE HEARD OF SUCH COMPLAINTS RE: THE STEERING THEY SAID NO. THEN I TOLD HIM ABOUT MY FRIEND WHO OWNS A CHEVY TRAVERESE AND THEY HAD THEIR POWER STEERING BOX REPLACED TWO YEARS AGO. THEY SERVICE PERSON JUST ACTED LIKE OH WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956333February 22, 2017
ENGINE
TIMING CHAINS STRETCH. VERY COMMON ISSUE ON THIS AND OTHER GM VEHICLES WITH 3.6L ENGINE. JUST PURCHASED MY VEHICLE AND IT'S AT THE DEALER FOR A $2600 REPAOR ON THIS PROBLEM. CAN HAPPEN AT ANY MILEAGE AND WITHOUT WARNING OTHER THAN CHECK ENGINE LIGHT. TIMING CHAINS STRETCH CAUSING ENGINE TO BE OUT OF SYNC AND EVENTUALLY ENGINE DAMAGE/FAILURE WHILE DRIVING. MINIMUM COST OF REPAIR IS $2500+ AS ENGINE HAS TO BE REMOVED TO DO THE REPAIR. GM HAS KNOWLEDGE OF THE PROBLEM AND EVEN ISSUED EXTENDED SPECIAL WARRANTIES TO COVER THE PROBLEM ON 2007-2009 MODELS ONLY EVEN THOUGH 2010 AND NEWER MODELS HAVE SAME PROBLEM WITH SAME ENGINE. ANY INTERNET SEARCH WILL YIELD HUNDREDS OF OTHER OWNERS WITH SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949313February 3, 2017
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND CRANKSHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 84,823.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10947737January 26, 2017
ENGINE
I'M FILING A COMPLAINT ABOUT MY MODEL YEAR 2010 GMC ACADIA. MY CHECK ENGINE LIGHT HAS COME ON AT 96,000. THE CODE IS P0008. THIS CODE POINTS TO THE TIMING CHAIN. THIS IS A KNOWN ISSUE WITH GMC ACADIA'S AND IS THE SAME ISSUE THAT CAUSED GMC TO EXTEND THEIR POWERTRAIN WARRANTY ON 2009 MODEL ACADIA'S TO 120,000 MILE OR 10 YEARS. GMC IS NOT OFFERING TO EXTEND MY WARRANTY TO 120,000 MILES OR 10 YEARS EVEN THOUGH I'M EXPERIENCING THE SAME PROBLEM THAT CAUSED THEM TO EXTEND 2009 MODEL CARS. MY CAR WAS MANUFACTURED IN OCT 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944985January 13, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE OPERATING THE VEHICLE, THE TURN SIGNAL, DOOR AJAR, SEAT BELT, BACKUP CAMERA, AND OTHER COMPONENTS WERE NOT FUNCTIONING AND WERE NOT AUDIBLE INSIDE THE VEHICLE. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935338December 14, 2016
ENGINE
CHECK ENGINE LIGHT CAME ON AND I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. UPON SEARCHING THE INTERNET FOR ERROR CODE P0008 IT PULLS UP LOADS OF INFORMATION REGARDING THE ACADIA TIMING CHAIN ISSUE. IN FACT, MODEL YEARS 2007 THROUGH 2009 HAD AN EXTENDED WARRANTY ISSUED FOR THEM UP TO 120,000 MILES FOR THIS EXACT SAME ISSUE. MY VEHICLE IS A 2010 AND IS EXPERIENCING THE SAME ISSUE THAT WAS RECALLED, AND MY VEHICLE WAS MOST LIKELY MANUFACTURED DURING THE TIME THEY WERE EXPERIENCING TIMING CHAIN ISSUES. MY TIMING CHAIN FAILED AT ONLY 71,000 MILES, WELL BELOW THE RECOMMENDED TIMELINE. I CALLED GMC TO FILE A CLAIM AND SEE IF THEY WOULD COVER THIS UNDER SOME WARRANTY. I WAS TOLD BY THE REPRESENTATIVE THAT THEY WERE AWARE OF THESE PROBLEMS BUT SINCE I PURCHASED THE VEHICLE USED, THERE WAS NOTHING THEY WOULD DO FOR ME. I HAVE PERFORMED ALL MAINTENANCE ON THE VEHICLE AT THE RECOMMENDED INTERVALS AND STILL EXPERIENCED A FAILURE. THIS WAS AN EXTREMELY EXPENSIVE FIX THAT WAS UNACCEPTABLE SINCE IT SHOULD NOT HAVE HAPPENED IN THE FIRST PLACE. GMC SHOULD STAND BY THEIR PRODUCTS WHEN THEY ARE AWARE OF ISSUES LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930217December 6, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE THIRD ATTEMPT; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930085December 5, 2016
UNKNOWN OR OTHER, VISIBILITY/WIPER, ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
WATER LEAK INTO THE AC- BLOWER FAN, THE MAJOR SAFETY ISSUE HERE IS THE FRONT DEFROSTER WONT BE WORKING SIMPLY CAUSE THE FAN STOPS WORKING DUE TO IT BEING SUBMERGED IN WATER. THIS ISSUE HAS BEEN NOTED BY MANY USERS AND REQUIRES INVESTIGATION, I BELIEVE. HERE IS A DETAILED LINK TO A YOUTUBE SHOWING THE EXACT SAME ISSUE, AND I WILL ATTACH PICTURES FROM MY OWN CAR WITH THE PROBLEM SHOWN, HTTPS://WWW.YOUTUBE.COM/WATCH?V=FNYKJLHUSXI I WENT TO A SERVICE CENTER WHERE THE TECH. TOLD ME HE HAS SEEN MANY OF THESE AND IT IS CAUSED BY A FAULTY HOSE CONNECTOR AND THE DASH HAS TO BE TAKEN OUT TO GET IT FIXED. PLEASE WATCH THE VIDEO ON YOUTUBE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928789November 30, 2016
ENGINE
MY WIFE'S GMC ACADIA SHUT DOWN WHILE DRIVING DOWN EXPRESSWAY AND LOST ALL POWER AND THREW A CEL. THE DIAGNOSIS FROM THE DEALER MECHANICS WAS A STRETCHED TIMING CHAIN. I WAS TOLD THIS IS COMMON AND A SCHEDULED MAINTENANCE PART BUT NOWHERE IN MY MANUAL DOES IT STATE THIS. ALSO I CONTACTED GM CORPORATE TO SEE IF I COULD GET HELP IT BEING A SAFETY ISSUE FOR THE SHUT DOWN AND WAS TOLD IT WAS OUT OF WARRANTY AND THERE WAS NOTHING THEY COULD DO. MY VEHICLE HAS APPROXIMATELY 149,000 MILES NOW I HAVE TO PAY OVER $2000 TO FIX A KNOWN ISSUE BUT THE REAL PROBLEM WAS THE UNEXPECTED SHUTDOWN AND LOSS OF CONTROL IN THE MIDDLE OF RUSH HOUR TRAFFIC IN A RAIN STORM. FORTUNATELY MY WIFE'S QUICK THINKING GOT HER TO SAFETY BUT COULD HAVE BEEN MUCH WORSE IF SHE WOULD HAVE LOST POWER IN THE MIDDLE OF A BUSY INTERSECTION OR AN ON RAMP SHE COULD HAVE BEEN SEVERELY INJURED. I WOULD LIKE TO SEE THESE PROBLEMS RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927547November 22, 2016
ENGINE
CHECK ENGINE LIGHT: TIMING CHAINS STRETCHED. CHECK ENGINE LIGHT CAME ON. I TOOK THE VEHICLE TO THE LOCAL DEALERSHIP WHERE I HAVE SERVICE PERFORMED. THE SERVICE REPRESENTATIVE INFORMED ME THIS WAS A STRETCHED TIMING CHAIN ISSUE - A COMMON ISSUE WITH GMC ACADIAS. I WAS INFORMED THAT IF/WHEN IT "BREAKS", I CAN LOSE POWER TO THE VEHICLE WHILE DRIVING. I ASKED ANOTHER REPAIR CENTER FOR A SECOND OPINION AND WHILE INFORMING THE SERVICE TECHNICIAN OF HAVING A TIMING CHAIN PROBLEM ON MY VEHICLE (WITHOUT PROVIDING MAKE/MODEL OF VEHICLE), THE SERVICE TECHNICIAN GUESSED THAT I HAD A GMC ACADIA AS THIS WAS A COMMON PROBLEM WITH THEM. I CHECKED MY WARRANTIES AS I CURRENTLY HAVE 103,000 MILES. NONE OF MY ACTIVE WARRANTIES COVER IT. I CALLED GMC DIRECTLY AND WAS INFORMED BY THE CUSTOMER SERVICE REPRESENTATIVE THAT THEY ARE AWARE THIS IS AN ISSUE BUT IT HAS NOT REACHED A LEVEL TO WHICH GMC WILL EXTEND ANY TYPE OF SPECIAL COVERAGE FOR VEHICLES WHEN THIS FAILS. SINCE THIS IS AN EXTREMELY EXPENSIVE FIX, I AM STUCK WITH DECIDING IF I SHOULD GO IN DEBT FIXING A 6 YEAR OLD VEHICLE OR RISKING IT AND DRIVING IT UNTIL IT FAILS, POTENTIALLY LEAVING MYSELF AT RISK FOR AN ACCIDENT. THIS IS RIDICULOUS THAT IT IS A COMMON ISSUE THAT WAS ADDRESSED IN 2007 AND 2009 MODELS BUT HASN'T BEEN ADDRESSED YET FOR THE 2010 MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924008November 3, 2016
STEERING
I HAVE BEEN HAVING AN ISSUE WITH MY POWER STEERING GOING IN AND OUT FOR MONTHS. MY MECHANIC SAYS THERE IS A RECALL, BUT WHEN I RUN THE VIN I GET NOTHING FOR THE POWER STEERING. I TOOK IT IN FOR AN OIL CHANGE TODAY AND HE ALMOST REFUSED TO SERVICE MY TRUCK DUE TO THE ISSUE AND SAFETY CONCERNS OF HIS EMPLOYEES. MY TRUCK HAS AROUND 110000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919035October 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914155October 6, 2016
STEERING
DRIVING SOUTH ON 27 AND TOOK THE ON RAMP TO 192, AND THE STEERING WOULDN'T TURN. I ALMOST RAN OFF THE SIDE OF THE ON RAMP. SO I JERKED THE WHEEL AND IT FINALLY TURNED. WHEN WE ARRIVED AT OUR DESTINATION. WHILE PULLING IN THE STEERING WENT OUT AGAIN AND ALMOST HIT THE MEDIAN. TRYING TO PULL INTO THE PARKING SPOT WHEN OUT AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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