Ford Transit Service Bulletins
611 manufacturer communications on file.
- December 19, 2019•Document ID: 10169990Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY
- Mfr Comm. #:
- 19B42
- Date Added:
- January 9, 2020
- Manufacturer:
- FORD
SummaryNEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B42 Certain 2020 Model Year Transit Vehicles With All Wheel Drive and Rear Climate Control Rear Heater Coolant Lines Inspection and Repair
Associated Products (1)Associated Documents - November 21, 2019•Document ID: 10168810Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48340
- Date Added:
- December 5, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. This issue occurs when the SYNC 3 system has been previously modified using an aftermarket device to display the Ford GT welcome screen/HMI Theme. To correct this issue, please contact the Technical Hotline Assistance Center to have the vehicle restored back to its original state.
Associated Products (76)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 56 moreAssociated Documents - August 14, 2019•Document ID: 10164596Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 48135
- Date Added:
- September 9, 2019
- Manufacturer:
- LINCOLN
SummarySome 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided to each U.S. dealership (339-EVDC100). Ensure the A/C system has a full charge prior to any compressor diagnostics. To support the proper diagnosis of this compressor, the EVDC compressor tool must be used, and the results recorded in the Technician comments field with the warranty claim. This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (113)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit+ 93 moreAssociated Documents - August 9, 2019•Document ID: 10164508Service Bulletin/Repair InstructionsVISIBILITY:GLASS, SIDE/REAR; VISIBILITY
- Mfr Comm. #:
- SSM 48130
- Date Added:
- September 6, 2019
- Manufacturer:
- FORD
SummarySome 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.
Associated Products (223)2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-4502020 Ford F-5502019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus+ 203 moreAssociated Documents - June 24, 2019•Document ID: 10162087Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48053
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, Slow System Response, etc. Check for SYNC software update under the OASIS Tab SYNC selection. If an update is available refer to WSM,Section 415-00 and update the APIM software. After Installation, complete pop-up appears, remove USB flash drive and install into IDS tool to update Ford database. Perform a complete ignition cycle by turning the key off for 5 minutes which is critical for a successful installation. If no updates are available or a blue or black screen is present after an update refer to WSM, Section 415-00 for diagnosis or SYNC 3 intermittent blank screen GSB for tips. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual. Section
Associated Products (80)2019 Ford Ecosport2019 Ford Escape2019 Ford Explorer2019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Flex2019 Ford Taurus2019 Ford Transit2019 Lincoln MKC2019 Lincoln MKT2018 Ford C-Max2018 Ford Ecosport2018 Ford Edge2018 Ford Escape2018 Ford Explorer2018 Ford F-1502018 Ford F-2502018 Ford F-350+ 60 moreAssociated Documents - June 20, 2019•Document ID: 10162061Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- TSB 19-2166
- Date Added:
- July 3, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles may exhibit poor air conditioning (A/C) performance. If the cause of this is found to be a refrigerant leak from the evaporator, it is recommended to replace only the evaporator case as opposed to the entire climate control housing assembly. Follow the Service Procedure steps to correct the condition.
Associated Products (5)Associated Documents - June 18, 2019•Document ID: 10162409Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 19B15
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummaryCustomer Satisfaction Program 19B15: Certain 2019 Model Year F150, Expedition, Navigator and Transit Vehicles Equipped with a 3.5L EcoBoost Engine - Cam Cover Torque
Associated Products (4)Associated Documents - June 7, 2019•Document ID: 10162079Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 48030
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles may exhibit a concern where there is no 4th, 5th, or 6th gear engagement and MIL with DTC P07AA. If diagnostics lead to teardown, make sure to inspect the intermediate shafts mating splines in the rear planetary gear set for worn down/stripped splines. Refer to the Workshop Manual (WSM) diagnostics section 307-01 > DTC P07AA > Diagnosis By Symptom > Only gears R,1,2,3 > Overdrive clutch does not apply > Intermediate shaft. If the planetary splines are worn/stripped, replace as necessary.
Associated Products (5)Associated Documents - June 3, 2019•Document ID: 10162076Service Bulletin/Repair InstructionsVISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 48018
- Date Added:
- July 8, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles may exhibit inoperative power door locks and/or power windows due to water intrusion in the door to body harness connector C339 (left) or C340 (right). If corrosion is found, service pigtails JU2Z-14S411-RA (gray) and JU2Z-14S411-PA (black) are released to service the body harness (female) side of the connector, without replacing the entire 14401 body harness. Service the pigtail(s) and replace the door harness as needed, while making sure the door to body accordion grommet ends and surrounding body plugs are properly seated to prevent future water intrusion. For claiming use causal part 14631 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)Associated Documents - May 24, 2019•Document ID: 10160945Service Bulletin/Repair InstructionsPOWER TRAIN; POWER TRAIN:DRIVELINE:DRIVESHAFT
- Mfr Comm. #:
- SSM 48005
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
SummaryIf a 2015-2017 Transit vehicle originally equipped with a rubber flexible coupling requires replacement of the driveshaft assembly and/or transmission output flange, refer to the parts catalog supersession information for a complete list of the required parts. The service strategy has changed, and these repairs must now be completed by installing a new driveshaft and transmission output flange coupled with a u-joint.
Associated Products (3)Associated Documents - May 23, 2019•Document ID: 10160940Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- SSM 48000
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
Summary2015-2019 Transit vehicles equipped with dual rear wheels (DRWs) have a high mount rear marker lamp that does not illuminate with the stop lamps. This lamp assembly may appear to be a stop lamp but is intended to illuminate with the parking lamps only. This information is available in Workshop Manual Section 417-01. The JDDAB feature code description found under OASIS additional information is common between Single Rear Wheel and DRW vehicles, and incorrectly reflects STOP functionality when applied to DRW units.
Associated Products (5)Associated Documents - May 10, 2019•Document ID: 10160931Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47976
- Date Added:
- June 7, 2019
- Manufacturer:
- FORD
SummaryOn vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.
Associated Products (272)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental+ 252 moreAssociated Documents - May 6, 2019•Document ID: 10160880Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- SSM 47967
- Date Added:
- June 6, 2019
- Manufacturer:
- FORD
SummarySome 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (101)2019 Ford Ecosport2019 Ford Edge2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ+ 81 moreAssociated Documents - May 3, 2019•Document ID: 10160879Service Bulletin/Repair InstructionsVISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR; VISIBILITY
- Mfr Comm. #:
- SSM 47964
- Date Added:
- June 6, 2019
- Manufacturer:
- FORD
SummarySome 2019 Transit vehicles equipped with power folding mirrors may exhibit the mirror housing vibrating while driving, moving freely, or not moving to the desired position. This may be due to the mirrors being inadvertently folded (manually) during transportation, going through a car wash, being bumped in a parking lot or found during pre-delivery inspection (PDI). Refer the operator to the Loose Mirror detail found in the Windows and Mirrors section of the Owner's Manual to reset the power-fold feature and correct the condition. Transit vehicles equipped with power folding mirrors contain a symbol representing the folding motion, on the mirror switch bezel.
Associated Products (1)Associated Documents - April 26, 2019•Document ID: 10159494Service Bulletin/Repair InstructionsENGINE
- Mfr Comm. #:
- SSM 47948
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.
Associated Products (163)2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT2019 Lincoln MKX2019 Lincoln MKZ+ 143 moreAssociated Documents - April 26, 2019•Document ID: 10159489Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 47850
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySome 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.
Associated Products (181)2019 Ford E-3502019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford Fiesta2019 Ford Flex2019 Ford Fusion2019 Ford Mustang2019 Ford Taurus2019 Ford Transit2019 Ford Transit Connect2019 Lincoln Continental2019 Lincoln MKC2019 Lincoln MKT+ 161 moreAssociated Documents - April 17, 2019•Document ID: 10159461Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- TSB 19-2108
- Date Added:
- May 6, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit High-Roof Bus/Passenger Wagon vehicles may experience a loose or unseated headliner at the C and/or C 1/2 pillar(s) causing visible gaps. This may be due to a lack of retention capability of the headliner locator tabs to the pillar block pins. To correct the condition, install repair coupons to the headliner and replace the headliner A/C vent foam gaskets.
Associated Products (5)Associated Documents - April 11, 2019•Document ID: 10159507Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- SSM 47926
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may exhibit an illuminated MIL with DTC P025A stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harnessto the fuel pump driver module (FPDM) connector. Confirm FPDM connector (F-150 C4336, Expedition/Navigator C433, Transit C433, Explorer C3239) is fully seated prior to performing PC/ED diagnostics or replacing any components. APPLICABLE VEHICLES
Associated Products (6)Associated Documents - April 1, 2019•Document ID: 10159501Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 47903
- Date Added:
- May 7, 2019
- Manufacturer:
- FORD
SummarySSM 47903 - 2018-2019 F-150/F-Super Duty/Transit - Rear Axle Pinion Seal Fluid Leak/Seepage Some 2018-2019 F-150, F-Super Duty, and Transit vehicles may exhibit the appearance of a fluid leak or seepage from the rear axle pinion seal. The appearance of a fluid leak or seepage on a vehicle with less than 500 miles or less than 3 months in service may not be due to a failed rear axle pinion seal. The appearance of fluid around the seal may be from the axle assembly being shipped to the vehicle assembly plant with the pinion facing down. To determine if a leak is present, clean the seal area of any residual lubricant and visually inspect the pinion seal for leaks or damage in the seal contact area or dust slinger on the pinion flange dust shield. If no concerns are found, run the vehicle on a hoist in DRIVE at idle speeds for 10 minutes to allow the fluid to circulate and recheck for signs of leakage.
Associated Products (12)Associated Documents - April 1, 2019•Document ID: 10159456Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB 19-2097
- Date Added:
- May 6, 2019
- Manufacturer:
- FORD
SummarySome 2015-2019 Transit vehicles equipped with a 3.5L or 3.7L engine may exhibit a lack of heat or uneven heat from side to side. This condition may be due to deposits from the engine coolant becoming trapped in the heater core. To correct the condition, flush the cooling system and replace the heater core.
Associated Products (5)Associated Documents