Ford Mustang Complaints (2014)

359 consumer complaints on file.

#10937845December 28, 2016
TRACTION CONTROL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2014 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY SWAYED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND INSPECTED UNDER THE VEHICLE HOWEVER, THERE WAS NOT ANY IRREGULARITIES. THE CONTACT RESUMED DRIVING AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLES WHEEL SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DRAINAGE DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT DID NOT SUSTAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FROM THE SCENE AND TOWED TO AN INDEPENDENT MECHANIC WHERE IT AWAITED APPRAISAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10937867December 28, 2016
AIR BAGS, WHEELS, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE VIOLENTLY JERKED FROM LEFT TO RIGHT. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE TRACTION CONTROL INDICATOR WAS NO LONGER ILLUMINATED. WHEN THE VEHICLE WAS OFF, THE TRACTION CONTROL SYSTEM REACTIVATED ON ITS OWN. THE CONTACT PROCEEDED TO DRIVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED AGAIN. WHEN THE CONTACT BEGAN TO ACCELERATE THE VEHICLE, THE FRONT PASSENGER SIDE WHEEL LOCKED AND THE VEHICLE BEGAN TO ACCELERATE AT HIGH SPEEDS ON ITS OWN. AS A RESULT, THE VEHICLE TURNED AGGRESSIVELY TO THE RIGHT, BECAME AIRBORNE, FLIPPED OVER, AND LANDED ON ALL FOUR WHEELS. THE WHEEL REMAINED LOCKED AND THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIGHT SHOULDER. MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10938337December 28, 2016
AIR BAGS
TAKATA RECALL. THIS IS TAKING WAY TO LONG TO RECTIFY. MY LETTER IS DATED JULY 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937363December 24, 2016
AIR BAGS
HELLO, I HOPE THIS MESSAGE FINDS YOU WELL, I WOULD LIKE TO EXPRESS MY DEEP CONCERN AND DISSATISFACTION WITH MY 2014 FORD MUSTANG. UNFORTUNATELY AS YOU ARE AWARE THE TAKATA DRIVER SIDE AIR BAG INFLATOR RECALL HAS IMMENSELY HINDERED MY OPPORTUNITY OF SELLING THE VEHICLE. FORD HAS NOT BEEN HELPFUL, DUE TO THE RECALL THE VALUE OF THE VEHICLE HAS STRONGLY DECREASED. THEY HAVE NOT RELAYED SUBSTANTIAL INFORMATION WHICH WILL ESSENTIALLY FIX THE RECALL. "A NOTICE WILL BE SENT TO YOU IN THE MAIL", I HAVE NOT RECEIVED ANY INFORMATION IN THE MAIL. I'VE CALLED NUMEROUS TIMES AND IT APPEARS QUITE FRANKLY FORD DOES NOT CARE ABOUT THIS ISSUE. FORD MOTOR CO HAS DEMONSTRATED A DISREGARD ON WHEN THE PARTS WILL BE SENT TO FIX THE RECALL, AND OR HELPING ME GET RID OF THE VEHICLE. I HAVE A PAYOFF AMOUNT OF $18,168.00, UNFORTUNATELY FOR ME I'VE BEEN DEALING WITH THIS RECALL FOR NEARLY TWO YEARS. I WOULD GREATLY APPRECIATE YOUR ASSISTANCE WITH FORD MOTOR CO. THANK YOU AND HAPPY HOLIDAYS. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936107December 18, 2016
AIR BAGS
TAKATA RECALL - FORD CHANGED THE STATUS OF MY DRIVER SIDE AIRBAG INFLATOR RECALL FROM "REMEDY NOT AVAILABLE" TO "RECALL INCOMPLETE", IMPLYING THAT PARTS ARE NOW AVAILABLE AND IT IS NOW MY RESPONSIBILITY TO HAVE IT REPLACED. BUT NO DEALERSHIP IN MY AREA HAS ANY SUCH PARTS, AND CANNOT EVEN ESTIMATE WHEN THEY MAY BE ABLE TO ORDER PARTS TO COMPLY WITH THIS RECALL. I HAVE CHECKED WITH TWO FORD DEALERS IN MY AREA (PORTLAND OREGON) AND THEY CANNOT HELP ME RESOLVE THIS. FORD IS WRONGFULLY CHANGING THE STATUS OF THIS RECALL FOR UNKNOWN REASON(S).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934944December 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934609December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934703December 12, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934520December 11, 2016
AIR BAGS
TAKATA RECALL - WE LIVE IN FLORIDA, AND OUR AIRBAG HAS NOT BEEN REPLACED. I CONTACTED A LOCAL FORD DEALERSHIP ON JULY 29, 2016 AND WAS TOLD THEY HAD NO PARTS. I AM CONCERNED THIS IS TAKING TOO LONG. WE NEED THIS VEHICLE FOR WORK, SO NOT DRIVING IT IS NOT AN OPTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934184December 9, 2016
AIR BAGS
"TAKATA RECALL" THE RECALL ON MY 2014 FORD MUSTANG AIR BAG WAS PUBLISHED IN MAY 2015. IT IS NOW DECEMBER OF 2016 AND WE HAVE NOT HEARD ANYTHING FURTHER IN REGARDS TO THE AIR BAG ISSUE. WHAT ARE WE WAITING FOR? WHEN CAN I EXPECT TO GET MY AIRBAGS REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10930349December 7, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE DRIVER SIDE FRONTAL AIR BAG DEPLOYED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO CRASH INTO A UTILITY POLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BRUISED KNEE AND SPRAINED WRIST WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10930017December 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929562December 2, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928537November 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928545November 29, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927786November 25, 2016
AIR BAGS, SERVICE BRAKES
TAKATA RECALL HAS BEEN ALMOST 2 YEARS AND NO RECALL FIX OR RESULT OF A SOLUTION AS OF YET PLEASE GET YOUR ACT TOGETHER AND GET IT DONE LIVES DEPEND ON THIS ISSUE ASAP SEMPER FI USMC AND LAW ENFORCEMENT PROFESSIONAL AIR BAGS AND BREAKS PLEASE FOR FREE THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927276November 21, 2016
AIR BAGS
TAKATA RECALL THIS CAR WAS PURCHASED FOR MY SON AND HAS NO REMEDY FOR THE AIRBAG RECALL AND THE VEHICLE HAS BEEN PARKED SINCE MARCH 23, 2016. FORD HAS NO CONFIRMED DATE OF A NEW AIRBAG. THIS RECALL HAS BEEN ISSUED SINCE MAY 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926971November 18, 2016
AIR BAGS
TAKATA RECALL. I RECEIVED A RECALL LETTER IN THE MAIL MORE THEN A YEAR AGO SAYING MY AIR BAG NEEDED TO BE REPLACED DUE TO METAL SHRAPNEL THAT COULD IMPALE ME IF I WERE TO GET IN AN ACCIDENT. I RECEIVED A NEW LETTER IN THE MAIL A FEW MONTHS AGO SAYING THE PART WOULD BE AVAILABLE THE 4TH QUARTER OF THIS YEAR. IT IS NOW THE END OF NOVEMBER AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. I UNDERSTAND THERE ARE MANY CARS AFFECTED BY THE RECALL BUT IT IS WORRISOME TO DRIVE A CAR THAT COULD KILL YOU IF YOU ARE IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926960November 18, 2016
AIR BAGS
TAKATA RECALL, I HAVE RECEIVED 2 LETTERS FROM FORD ON THIS RECALL (15S21/NHTSA RECALL 15V-319) DATED JULY 2015 AND MAY 2016. THE MAY LETTER STATED FORD WOULD HAVE PARTS IN THE FOURTH QUARTER OF THIS YEAR. THERE ARE LESS THAN 45 DAYS LEFT IN THE FOURTH QUARTER WITH NO WORD FROM FORD. I HAVE CALLED MY DEALER SEVERAL TIMES AND THEY SEEM TO BE CLUELESS AS TO WHAT IS GOING ON WITH THE AIR BAG PARTS PROBLEM. THERE IS NO EXCUSE FOR THIS ON THE DEALERS BEHALF, THEY SHOULD BE ABLE TO KEEP THERE CUSTOMERS INFORMED. NATSA SHOULD ALSO BE ABLE TO SUPPLY SOME INFORMATION ON THE STATUS OF THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926404November 16, 2016
AIR BAGS
"TAKATA RECALL" I WAS IN AN ACCIDENT IN MAY ON A CITY STREET IN MOTION, MY AIRBAG DEPLOYED. THE AIR BAG DEPLOYED ON IMPACT BUT I WAS ONLY GOING 18 MILES PER HOUR.MY CAR HAS BEEN IN THE SHOP SINCE THE WRECK WAITING ON AN AIRBAG PARK. ITS COMPLETELY UNFAIR THAT THE CAR NOT BE TOTALED AND IT HAS BEEN SITTING IN A LOT FOR 6 MONTHS. FORD HAS BEEN ZERO HELP, ALL I HEAR IS THE AIR BAG IS DELAYED AND WE DON'T HAVE A DATE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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