Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11519237April 27, 2023
UNKNOWN OR OTHER
Backup camera image quality
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519101April 26, 2023
VISIBILITY/WIPER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The backup camera on my 2015 Mustang GT has been intermittently going out leaving a blank screen or a failed image on the dash display saying I need to contact Ford. I have been notified of a recall by the manufacturer on my particular vehicle. However, after taking my car in they said the recall span as determined by Ford apparently does not include my particular car, even though mine was manufactured in the middle of the production years 2015 - 2017. My car persists in having this issue and the wiring at the trunk lid appears defective and the insulation is split. The problem is intermittent and random. There were no incidents but some close calls. Calls to customer service say there is an active recall on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518470April 22, 2023
STRUCTURE:BODY, UNKNOWN OR OTHER
DOOR LATCHES Manufacturer Recall Number: 20S30. NHTSA Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. NHTSA Recall Number: 22V082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518473April 22, 2023
UNKNOWN OR OTHER, STRUCTURE:BODY
Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & NHTSA Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & NHTSA Recall Number 22V082.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517483April 17, 2023
UNKNOWN OR OTHER
Door unlatches while on highway. Incident has been occurring sporadically during my husbands commute to work. However we both drove vehicle out of town on 5 hour road trip and it unlatched 4 times on 4/15/23 and 1 time on 4/16/23. Vendor says this VIN is not covered by recall for same issue. Online forum suggests this is happening to other owners for several model years of similar mustang convertibles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516798April 12, 2023
UNKNOWN OR OTHER
Hello. I'm waiting for the repair, but I have booked this car as part of my business and provision for my family. How can I know when it will be repaired? Ford has to fix it. Regards [XXX] USA&BR DEAL LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515929April 7, 2023
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514269March 28, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Mustang. The contact stated while driving approximately 35 MPH, the passenger’s side door erroneously unlatched and became partially unsecured. The cause of the failure was not yet determined. The local dealer was not contacted. Additionally, the contact stated that the passenger’s side door would not remain securely locked. The manufacturer was notified of the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511510March 13, 2023
FUEL/PROPULSION SYSTEM
There is a recall for fuel odor on build dates 9/14-10/14 due to a failed fuel line sensor. My vehicle has a build date of 8/14 and is experiencing the same issue but not covered under the recall, which is a heavy fuel odor after putting gas in. Any amount of fuel put in has a severe odor, it doesn't have to be filled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511237March 10, 2023
UNKNOWN OR OTHER
My vehicle is often showing a "service Advancetrac" warning, another warning that the hill start assist is disabled, and simultaneously the antilock brake warning light and the seatbelt warning light on the dashboard will light up. When this happens, the traction control shuts down and steering becomes more difficult. It seems to be a sensor malfunction or a problem with the powertrain control module, which would be consistent with NHTSA campaign no. 22V382, which was issued for newer model Mustangs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508866February 24, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR, FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Mustang. The contact stated while entering the vehicle, he smelled an abnormal odor. The contact stated no warning light was illuminated. The contact stated that he opened the windows within 5 minutes the odor was gone. The contact stated while driving the air conditioning was not providing cold air and the front windshield started to become foggy, causing visibility issue while attempting to see the roadway. The contact also noticed a fuel leak on the fuel hose line. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507361February 15, 2023
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507269February 14, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200.00. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506028February 7, 2023
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Heated seats stopped working smell of burning wires. Both seats make a clunking sound when moved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506049February 7, 2023
ENGINE, UNKNOWN OR OTHER
outside of car always smells of antifreeze, not sure where from, don't see a leek. car sometimes feels like it stalling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505864February 6, 2023
ENGINE
2015 FORD MUSTANG. CONSUMER STATED THAT THEIR VEHICLE HAS MULTIPLE OUTSTANDING RECALLS THAT HAVE NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496240December 6, 2022
UNKNOWN OR OTHER
Backup camera doesn't work. Received a recall letter from Ford but when I brought the car in for repairs they checked it and got it working. Three days later it again stopped working. They said that even though I received a recall letter from Ford the backup camera is not covered by the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492780November 8, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The consumer stated Ford didn't provide any type of repair and now wants to charge for a camera replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492323November 4, 2022
ENGINE
The contact owns a 2015 Ford Mustang. The contact stated while driving 40 MPH, the check engine warning light illuminated and there was an abnormal bump before the vehicle lost motive power. The contact was able to pull over on the side of the road and noticed oil leaking from underneath the vehicle. The contact checked and saw a hole in the engine block. The vehicle was towed to the dealer, and the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage 109,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491950November 2, 2022
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The contact had been observing an intermittent problem with the back-up camera for more than 5 years. The contact had taken the vehicle to a dealer who diagnosed that the camera needed to be replaced; however, the part was not available to repair the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 54,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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