Ford Mustang Complaints (2009)

181 consumer complaints on file.

#11055552December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (ARUNDEL FORD, 1561 PORTLAND RD, ARUNDEL, ME 04046, (800) 889-7171) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054740December 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUB CITY FORD AT (337) 233-4500 (2909 EVANGELINE THROUGHWAY NE, LAFAYETTE, LA 70507) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052460December 5, 2017
AIR BAGS
TAKATA RECALL - I HAVE CALLED BOTH GRESHAM FORD AND LANDCASTER FORD SINCE MY FIRST NOTICE ON JULY 2016. BOTH HAVE TOLD ME THE PART IS UNAVAILABLE AND BEING MADE AND THAT THEY WILL CONTACT ME FOR REPLACEMENT AS SOON AS THEY BECOME AVAILABLE. AS OF YET HAVE NOT HAD ANY ACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051349November 29, 2017
AIR BAGS
TAKATA RECALL- I TOOK MY VEHICLE TO AUTONATION IN MEMPHIS TENNESSEE AND THEY WANTED TO CHARGE ME JUST FOR DIAGNOSING THE VEHICLE. MY AIRBAG LIGHT IS ON AND I WAS THOUGHT THAT IT WAS FREE OF CHARGE SINCE THERE IS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051359November 29, 2017
AIR BAGS
TAKATA RECALL - REMEDY NOT AVAILABLE YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047518November 20, 2017
AIR BAGS
TAKATA RECALL. MANUFACTURER RECALL 16S26. TWO DEALERS WHERE I HAVE INQUIRED STATE THAT PASSENGER SIDE AIR BAG PARTS ARE NOT AVAILABLE AND MAY NOT BE MANUFACTURED AT ALL BECAUSE TAKATA WILL BE GOING OUT OF BUSINESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046005November 14, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHORT-REDMOND FORD, 1916 JACKSBORO PIKE, LAFOLLETTE, TN 37766) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11045466November 12, 2017
AIR BAGS
TAKATA RECALL, I RECEIVED NOTICE THAT THERE WAS A RECALL ON MY VEHICLE AND THAT I WOULD RECEIVE ANOTHER NOTICE WHEN I COULD TAKE IT IN TO BE FIXED. I NEVER RECEIVED NOTICE AND APPARENTLY THIS RECALL IS UNRESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044521November 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FUTURE FORD OF SACRAMENTO, 4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 547-2285) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044765November 8, 2017
AIR BAGS, VEHICLE SPEED CONTROL
I WAS TRAVELING AT ABOUT 40 MPH IN MID MORNING TRAFFIC. I WENT THROUGH A TRAFFIC SIGNAL ON A CITY STREET AT WHICH TIME MY ENGINE ACCELERATED AT A HIGH RPM. I COULD NOT CONTROL THE VEHICLE OR STOP IT EVEN THOUGH I HAD DEPRESSED THE BRAKE PEDAL. I DID LOSE CONTROL OF MY VEHICLE, SPUN AROUND TOTALLY MY VEHICLE AND ANOTHER AND THEN STOPPING AGAINST GUIDE WIRE. THE ENGINE WAS STILL REVVING WHEN THE CAR STOPPED. NO AIRBAGS DEPLOYED AND I WAS TRANSPORTED BY EMS TO THE ER.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#11044038November 7, 2017
AIR BAGS
TAKATA RECALL I HAVE TAKEN THE CAR IN TWICE TO ADDRESS THE RECALL BUT THE FORD DEALER KEEPS TELLING ME THE PARTS ARE UNAVAILABLE. THE LAST TIME THEY TOLD ME THEY WERE DISTRIBUTING THE RECALL PARTS BEGINNING IN THE SOUTH AND WORKING NORTHWARD (WE LIVE IN OHIO) WHETHER THAT IS TRUE OR NOT. THERE ARE 2 RECALLS AN NEITHER HAVE BEEN ADDRESSED IN OVER A YEAR AND A HALF. OUR TEENAGE DAUGHTER DRIVES THIS CAR. PLEASE HELP. WE TRIED TO TRADE IT IN AND WAS TOLD SINCE THERE ARE OUTSTANDING RECALLS THAT THE VALUE IS LESSENED. THAT IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044124November 7, 2017
AIR BAGS
TAKATA AIRBAG RECALL HAS YET TO BE RESOLVED. DEALER HAS NO INFO ON ACTIONS TO BE TAKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044126November 7, 2017
AIR BAGS
TAKTA RECALL. FORD DOES NOT HAVE PARTS TO REPLACE AIRBAGS AND HAVE BEEN WAITING OVER A YEAR. THIS PUTS ME AND ANY PASSENGERS AT RISK ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044319November 7, 2017
AIR BAGS
I HAD THE DRIVERS SIDE AIR BAG REPLACED ON MY MUSTANG BY A DEALERSHIP, BUT I HAVE NOT BEEN ABLE TO GET THE PASSENGER SIDE AIRBAG REPLACED. ALL OF THE DEALERS IN MY AREA KEEP TELLING ME THE PART IS NOT IN STOCK FOR THE PASSENGER SIDE AIRBAG. NOW THEY SAY THEY WILL CALL ME, BUT I HAVE NOT RECEIVED A CALL BACK FROM ANY OF THE DEALERSHIPS. THE CAR IS BEING DRIVEN ON CITY STREETS AND HIGHWAYS. I DON'T HAVE A CURRENT PICTURE OF THE MUSTANG BUT IT IS IN VERY GOOD SHAPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043692November 6, 2017
AIR BAGS
"TAKATA RECALL" - DEALER HAS NOT FULFILL THEIR OBLIGATION TO REPLACE THE AIRBAGS NOR PROVIDED WHAT SAFETY PRECAUTIONS NEED TO BE TAKEN UNTIL IT IS REPLACED.- RECALL WAS KNOWN SINCE I PURCHASED THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043147November 4, 2017
AIR BAGS
TAKATA RECALL REMEDY NOT YET AVAILABLE, BUT IT'S BEEN A YEAR AND A HALF (RECALL MADE JUNE 1, 2016)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043278November 4, 2017
AIR BAGS
IN JUNE OF 2016 I RECEIVED A RECALL NOTICE FOR THE FRONT PASSENGER AIRBAG IN MY 2009 FORD MUSTANG. IT IS NOW NOVEMBER 2017 AND THE STATUS OF MY RECALL IS STILL 'RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE'. 17 MONTHS HAVE PASSED SINCE I RECEIVED THE RECALL NOTICE. WHY HASN'T FORD PROVIDED A REMEDY FOR THIS POTENTIALLY DEADLY SAFTEY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042818November 2, 2017
AIR BAGS
TAKATA RECALL CONTACTED DEALER AND PARTS NOT AVAILABLE TO FIX PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041564October 31, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (PHILPOTT FORD, 1400 US-69, NEDERLAND, TX 77627) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040941October 29, 2017
AIR BAGS
HAVE BEEN WAITING SINCE 2016 FOR THE PASSENGER AIR BAG TO BE REPLACED. DEALER I USE ADVISED THAT THEY HAVE NOT RECEIVED ANY PASSENGER AIR BAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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