Ford Mustang Complaints (2012)

469 consumer complaints on file.

#10507331April 6, 2013
SUSPENSION
WHEN TRAVELING OVER LARGE BUMPS IN THE ROAD SURFACE, THE VEHICLE WOULD EMIT AN AUDIBLE SQUEAKING/GROANING NOISE FROM THE FRONT END. IT TOOK MULTIPLE VISITS TO THE DEALER IN ORDER FOR THEM TO EVEN ACKNOWLEDGE THAT THE PROBLEM WAS EVEN THERE. I WAS FINALLY INFORMED THAT THERE WAS A TSB FOR THIS ISSUE AND THEY REPLACED BOTH LOWER CONTROL ARMS. ON W/E MARCH 23, 2013 THIS PROBLEM BEGAN TO REEMERGE BUT THE DEALER HAS ONCE AGAIN DENIED THE EXISTENCE OF SUCH NOISE. I HAVE BEEN TOLD THAT I MUST WAIT FOR THE PROBLEM TO WORSEN BEFORE THEY DO ANYTHING FURTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507332April 6, 2013
SUSPENSION
THE VEHICLE BEGAN TO EMIT AN AUDIBLE SQUEAKING/CLUNKING NOISE FROM THE REAR END WHEN TRAVERSING BUMPS OR POT RIDDEN ROADS. I TOOK THE VEHICLE TO THE DEALER ON 1/4/13 AND THEY DENIED THE EXISTENCE OF THE NOISE AND I WAS TOLD THAT THERE WAS NOTHING WRONG. PICKED UP THE VEHICLE AND IDENTIFIED THAT THE NOISE WAS IN FACT THERE, SO I RETURNED THE VEHICLE TO THE DEALER WHERE THEY DID FURTHER DIAGNOSTICS AND DETERMINED THE THE PROBLEM LIED WITH THE REAR LOWER CONTROL ARMS AND THE CONNECTING ROD. THEY REPLACED ALL THREE AND WHEN I GOT THE VEHICLE BACK, I NOTICED THAT BOTH NOISE PERSISTED SO I BROUGHT THE VEHICLE TO MY MECHANIC. HE DETERMINED THAT THE PROBLEM ORIGINATED FROM WORN OUT SWAY BAR BUSHINGS AND HE ALSO FOUND MY REAR AXLE TO BE LEAKING DIFFERENTIAL FLUID. WENT BACK TO THE DEALER AND THEY DISAGREED WITH MY MECHANIC AND FOUND THE PROBLEM TO BE WITH MY SHOCKS AND THE DIFFERENTIAL FLUID LEAK WAS "NORMAL". MY MECHANIC ONCE AGAIN REEXAMINED EVERYTHING AND PERSISTED THAT THE PROBLEM WAS WITH MY SWAY BAR. THE DEALER FINALLY AGREED TO REPLACE THE SWAY BAR AND BUSHINGS AND THEY ALSO REPLACED BOTH REAR SHOCKS. AFTER THIS, THE PROBLEM WENT AWAY AND HAS NOT RETURNED. NO FURTHER INFORMATION ON THE REAR DIFFERENTIAL FLUID LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505459April 3, 2013
FUEL/PROPULSION SYSTEM
ON FEBRUARY 16, 2013 ON A CLEAR SUNNY DAY, WITHOUT WARNING (NO CHECK ENGINE LIGHT OR OTHER VISIBLE/AUDIBLE SIGNAL), MY MUSTANG BEGAN TO SPUTTER AND DIE WHILE DRIVING AT 65 MPH ON A LOCAL FREEWAY IN THE FAST LANE. EFFORTS TO DOWNSHIFT AND REV THE ENGINE TO KEEP IT ALIVE FAILED. I WAS FORCED TO PULL THE VEHICLE HARD OVER TO THE BREAKDOWN AREA IN THE CENTER OF THE HIGHWAY JUST AS THE ENGINE COMPLETELY DIED. EFFORTS TO RESTART IT FAILED - THE ENGINE CRANKED, BUT WOULD NOT TURN OVER. MY FAMILY (INCLUDING A 4 YEAR OLD) WERE WAS STUCK FOR 45 FRIGHTENING MINUTES WAITING FOR A TOW AS VEHICLES WHIZZED BY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504824March 28, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2012 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE TRACTION CONTROL ENGAGED INDEPENDENTLY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD BOUNCE ERRATICALLY. THE CONTACT ALSO STATED THAT WHEN THE FAILURE OCCURRED, THE VEHICLE WOULD STOP ACCELERATING AND INDEPENDENTLY BRAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504639March 26, 2013
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, SERVICE BRAKES
IT WAS A CLEAR AND WARM DAY IN SOUTHERN CALIFORNIA. ROADS HAD NO DIRT, WATER, DEBRIS, ETC..I WAS DRIVING ABOUT 35-40 AND HAD JUST GONE IN TO 4TH GEAR. MY 2012 V6 MUSTANG SUDDENLY SWERVED TO THE LEFT REALLY HARD FORCING ME IN TO THE LEFT LANE AND ALMOST IN TO ANOTHER VEHICLE. THEN TO THE RIGHT WHICH ALMOST MADE ME LOSE CONTROL. FELT LIKE EACH TIRE WAS LOCKING UP INDEPENDENTLY. THE TRACTION CONTROL LIGHT WAS FLASHING. FELT LIKE I GOT A FLAT AND THAT MY CAR WAS BRAKING ALL BY ITSELF. I TRIED TO THROTTLE UP A SECOND LATER TO GET OUT OF TRAFFIC AND IT HAD NO RESPONSE. I COULD NOT ACCELERATE WHEN PULLING OVER I HIT THE BRAKES AND THEY SOUNDED LIKE METAL ON METAL, FELT ROUGH AND LIKE THE ABS WAS ENGAGING. ONCE STOPPED I CHECKED THE TIRES AND ALL WERE FINE. I TURNED OFF THE ENGINE AND WAITED A SECOND. TURNED IT BACK ON AND ALL SEEMS FINE. THIS MADE ME ALMOST CRASH IN TO ANOTHER CAR!!!! THERE ARE A LOT OF PEOPLE ON FORUMS LIKE THIS ONE HTTP://WWW.ALLFORDMUSTANGS.COM/FORUMS/2011-MUSTANG-TALK/352383-ADVANCTRAC-ALMOST-CAUSED-MAJOR-WRECK-9.HTML COMPLAINING ABOUT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503717March 20, 2013
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I HAD TWO INCIDENTS OF UNINTENDED ACCELERATION IN MY 2012 FORD MUSTANG GT AUTOMATIC TRANSMISSION PREMIUM PKG. THESE TWO INCIDENTS OCCURRED ON THE SAME DAY MARCH 5, 2013. THE FIRST WAS AFTER I PICKED UP MY CAR FROM ITS GARAGE OF SEVERAL WEEKS AT LUNCH AND DROVE BACK TO WORK. I HAD GONE ABOUT TWO BLOCKS FROM MY GARAGE AND WAS BRAKING TO SLOW DOWN TO MAKE A RIGHT HAND TURN WHEN THE CAR DOWN SHIFTED AND ACCELERATED BY ITSELF WHILE I WAS PRESSING THE BRAKE PEDAL. I WAS GOING ABOUT 5 MPH WHEN THIS ALL STARTED. IT LASTED FOR ABOUT 3 SECONDS AND THEN THE CAR RELEASED AND STOPPED THE ACCELERATION AND I WAS ABLE TO SLOW DOWN AND MAKE MY RIGHT HAND TURN. I CONTINUED ON BACK TO WORK AND COMPLAINED TO MY CO-WORKER ABOUT WHAT HAD HAPPENED AND HOW I WAS BEGINNING TO BECOME AFRAID OF THE MUSTANG. HE IS MY WITNESS ABOUT THIS HAPPENING BEFORE THE SECOND INCIDENCE OCCURRED. LATER ON I LEFT WORK TO GO HOME AND ON THE WAY HOME IT HAPPENED AGAIN A SECOND TIME ONLY THIS TIME MUCH STRONGER. I WAS IN BUMPER TO BUMPER TRAFFIC GOING UNDER INTERSTATE HWY 820 BRIDGE IN FORT WORTH TO GO UNDER THE BRIDGE AFTER GOING THROUGH A TRAFFIC LIGHT ON EACH SIDE TO MAKE A LEFT HAND TURN TO GET ON THE WEST BOUND IH820. WELL BECAUSE OF THE TRAFFIC YOU HAVE TO STOP AT ONE LIGHT ON THE SOUTH SIDE OF THE BRIDGE AND THEN AGAIN STOP TO GET THROUGH THE SECOND LIGHT ON THE NORTH SIDE OF THE BRIDGE TO TURN LEFT. ANYWAY THERE WAS A LARGE SEMI-TRUCK HAULING ROCKS IN FRONT OF ME AND I STAYED BACK ABOUT 60 FEET SO AS NOT TO GET THE ROCKS ON NEW CAR. HE WENT DOWN TO THE OTHER LIGHT WHICH WAS RED AND STOPPED I WAS GOING ABOUT 5 MPH AGAIN AND STARTED TO BRAKE WAY BACK FROM HIM BECAUSE OF THE ROCKS AND THE RED LIGHT. THE CAR AGAIN ACCELERATED ON ITS OWN WHILE I WAS PRESSING THE BRAKE PEDAL. I FOUGHT IT THE WHOLE WAY BUT IT WOULD NOT LET RELEASE TILL 15 FEET FROM TRUCK. I THEN CRASHED. I COULD HAVE BEEN KILLED! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10501906March 7, 2013
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499307February 19, 2013
POWER TRAIN
(2ND OWNER) EVER SINCE I PURCHASED THIS VEHICLE I HAVE HAD NOTHING BUT PROBLEMS WITH THE SHIFTER/ SHIFTER LINKAGE. THE VEHICLE MISSES SHIFTS AND WON'T ENGAGE MAINLY DURING 2ND-3RD SHIFTS. FOR A PERFORMANCE AUTOMOBILE THIS IS THE WORST CLUTCH AND SHIFTER COMBINATION I HAVE EVER SEEN. SHIFTER CONSTANTLY WILL NOT ENGAGE AND ON A NUMBER OF OCCASIONS HAS POPPED OUT OF GEAR DUE TO NOT BEING FULLY ENGAGED. LINKAGE SOUNDS CLUNKY AND IS NOT SMOOTH IN ANY WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496263February 3, 2013
POWER TRAIN
V6 AUTOMATIC SHIFTING PROBLEMS. VEHICLES TRANSMISSION HAS HESITATION UPON ACCELERATION. OFTEN WHILE MERGING ONTO HIGHWAY, OR CHANGING LANES TRANSMISSION DOES NOT ENGAGE. UPON ACCELERATION RPM'S WILL RISE BUT VEHICLE DOES NOT INCREASE SPEED. FORD SERVICE DEPARTMENT SAYS VEHICLE IS OPERATING AS IT SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493542January 20, 2013
POWER TRAIN
TRANSMISSIONS 3RD GEAR SYNCHRONIZATION PLATE FAILED. THE CAR IS LOCKED OUT OF THAT GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493218January 16, 2013
POWER TRAIN
I DRIVE A 2012 V6 MUSTANG 2DR COUPE BASE .I WAS MERGING INTO TRAFFIC ONTO I40/I85 WHEN TRIED GO TO SECOND GEAR WHEN IT WOULD NOT GO. I TRIED FORCING IT BUT WAS AFRAID I WOULD SNAP THE SHIFTER SHAFT SO I WAS FORCED TO SLOW AND THEN IT FINALLY WENT INTO 2ND GEAR. THIS WAS THE OTHER DAY 1/12/13. SO THIS IS NOT FIRST TIME IT HAS HAPPENED IT HAS HAPPENED SEVERAL TIMES SAME THING WHEN YOU GET ON THE PEDAL THIS HAPPENS AND ON OCCASION IT WILL GO INTO 2ND BUT WILL GRIND.THIS HAS HAPPENED MAYBE 10-20 TIMES BOTH GRINDING AND JUST NOT GOING INTO 2ND GEAR. SO I KNOW THIS IS AN ONGOING PROBLEM WITH FORD AND THE MUSTANGS OF 2011 AND 2012 FROM OTHER MUSTANG OWNERS I HAVE TALKED TO EITHER ON FORUMS OR IN PERSON. WHEN I ATTENDED MUSTANG WEEK IN MYRTLE BEACH SC IN 2012 SEVERAL PEOPLE HAD THIS ISSUE AS WELL. SO WHAT CAN I DO? THE DEALERS THAT I HAVE BROUGHT THIS UP TO IN MY AREA HAVE TOLD ME IT WAS THE WAY I PUSH IN CLUTCH ( CLASSIC RESPONSE) I FIND HARD TO BELIEVE SINCE I AM 34YR AND HAVE HAD 9 VEHICLES IN MY LIFE ALL MANUALS AND I SHIFT ALL THE SAME THROUGH EVERY GEAR. MY HANDS ARE TIED CAUSE NOW MY WARRANTY IS OUT. I HAVE MY 4YR SON WHO RIDES WITH ME ALOT AND I AM A DAILY DRIVER OF THIS VEHICLE AND I AM CONCERNED OF MY SONS AND MY SAFETY. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493060January 15, 2013
VISIBILITY/WIPER
THE REAR DEFROST CABLE DETACHED FROM MY WINDSHIELD CAUSING ME NOT TO BE ABLE TO DEFROST THE REAR WINDOW. THIS IS A HUGE ISSUE AS I LIVE IN A COLD WEATHER AREA AND I CANNOT KEEP THE BACK WINDOW CLEAR. I HAVE SEEN A FEW COMPLAINTS LIKE THIS ON FORD FORUMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489334December 20, 2012
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE PROBLEM WITH THE VEHICLE STARTED WHEN I TRIED TO START IT. WHEN I TURNED THE KEY THE VEHICLE TOOK A FEW SECONDS LONGER THAN USUAL TO START UP. AS I BEGAN DRIVING DOWN THE HIGHWAY MY VEHICLE WOULDN'T SHIFT GEARS OUT OF 40MPH AND CAUSED THE ENGINE TO HAVE HIGH RPM. WHEN I TURNED OFF THE ENGINE AT A GAS STATION AND TRIED TO START IT BACK UP. VEHICLE WOULD NOT START AND I HAD TO GET IT JUMPED. VEHICLE STILL DOESN'T SHIFT GEARS. THIS VEHICLE IS ONLY 1 YEAR AND 1 MONTH OLD SINCE I PURCHASED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486734December 2, 2012
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
MY NEPHEW LOST CONTROL OF HIS SIX SPEED 2012 MUSTANG WHILE DRIVING ON MOUNTAIN ROAD AND WAS KILLED. HE WAS DOWNSHIFTING INTO LEFT CORNER OR ROAD THEN ROAD TURNS RIGHT UPHILL (LIKE AN "S" SHAPE). PERHAPS THE POWER TRAIN HAD AN ISSUE.? *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#10484891November 16, 2012
POWER TRAIN
TODAY IS NOV. 16, I HAVE MY CAR AT THE DEALER NOW BECAUSE IT WON'T SHIFT INTO 3 GEAR AT RED LINE AND THE FIFTH GEAR SYC IS OUT, FORD SAYS THEY CAN FIX PROBLEM, THERE PULLING THE WOOL OVER YOUR EYES, THIS IS THE SECOND TIME I HAD MY CAR AT THE DEALER,THEY PUT ANOTHER CLUTCH PEDAL AND SPRING IN IT TO SOLVE 2 TO 3 SHIFT. TOOK IT OUT SAME PROBLEM, BOUGHT A EXPENSIVE REPLACEMENT SHIFTER TOP BRAND STILL HAS PROBLEM,SO IT HAS TO BE THE TRANNY. DON' LET THEM BS YOU THERE IS A MANGER PROBLEM WHEN ENTERING TRAFFIC OR TRYING TO PULL OUT TO PASS THIS TRANNY WON'T RESPOND AND YOUR IN TROUBLE WITH THE OTHER TRAFFIC.NOW THERE FIXING THE SYC AND THE 2 TO 3 SHIFT AGAIN, SOMEBODY HAS TO INVESTIGATE WHAT IS FORD HIDING. LOOK ON THE WEB SITES THERE ARE HUNDREDS IF NOT THOUSANDS OF COMPLAINTS OF THE SAME 6 SPEED, THANKS FOR LETTING ME BLOW OF SOME STEAM, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484609November 14, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD MUSTANG GT. THE CONTACT STATED THAT THE MANUAL TRANSMISSION FAILED. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO SHIFT FROM FIRST TO SECOND AND FROM THIRD TO FOURTH, THE GEAR SHIFT WOULD GET STUCK AND SHE WOULD HAVE TO DOWN SHIFT AND TRY AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 12.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481342October 22, 2012
POWER TRAIN
TRANSMISSION FLUID LEAK FROM BELL HOUSING. TRANSMISSION FLUID RUNNING ON EXHAUST SYSTEM CAN CAUSE FIRE. THIS PART IS MADE IN CHINA AND IS POORLY MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475127September 11, 2012
POWER TRAIN
CAR WOULD NOT SHIFT FROM 3RD GEAR TO 4TH GEAR CLUTCH ACTED AS IF IT WAS STUCK IN TRAFFIC CLOSE CALL ON ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473635September 3, 2012
ENGINE, POWER TRAIN
CLUTCH WOULD NOT ALLOW ME TO SHIFT THE CAR BETWEEN 3RD AND 4TH GEAR I TRAFFIC. THIS IS NOT A NEW SITUATION THE CAR HAS DONE THIS ON AND OFF SINCE I BOUGHT IT NEW I NOTICE IT AFTER DRIVING A LONG TIME OR IN FAST MOVING CITY TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471959August 22, 2012
POWER TRAIN
I WAS COMPLETING A LEFT TURN WHEN POWER WAS NO LONG GOING TO THE BACK WHEELS WHILE RELEASING THE CLUTCH. IT HAPPENED AGAIN WHEN I ARRIVED HOME WHILE PULLING IN TO THE DRIVEWAY BUT THIS TIME I SMELLED THE CLUTCH OVERHEATING. I LOST CONFIDENCE THAT THE VEHICLE WILL PROVIDE THE NECESSARY ACCELERATION THAT IS NEED WHILE CROSSING TRAFFIC AT AN INTERSECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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