Ford Maverick Complaints (2024)

180 consumer complaints on file.

#11611933August 31, 2024
SERVICE BRAKES
New 2024 Ford Maverick. 12,000 miles. At around 10K miles, a factory recall regarding the firmware driving the brake light system was performed. This has 'broken' the factory installed trailer braking system that applies braking to an attached trailer with electric brakes. This is very dangerous, since failed trailer braking can cause a severe accident. The factory system shows alerts on the dash: when a trailer is electrically connected to the truck, the system responds with "Trailer connected". And now, that same message appears, but as soon as you apply brakes, either physically or by the factory system, an alert says, "Trailer disconnected". This never happened before the recall was performed. Also, If you connect the trailer and the system says "trailer connected", if you adjust the braking 'gain' in the cab of the truck, the system says "no trailer", and yet the other alert says "trailer connected". This is a computer firmware fault. This has been recorded by other owners online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607634August 9, 2024
UNKNOWN OR OTHER
At certain times, the touch screen will freeze, specifically, it had frozen on the navigation, which also didn't allow the back up camera to work/be displayed. The screen also got bery hot to the touch. This was about a 90° day. This has happened on several occasions. I have seen an almost exact problem on the maverick forum here. [XXX] And was compelled to also make a report to the nhtsa. I have a scheduled service appointment this coming Monday, August 12. So we will see how that goes. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606148August 2, 2024
VISIBILITY/WIPER
I purchased a 2024 Ford Maverick Lariat Hybrid truck on [XXX] and have discovered a safety issue. When I operate the windshield washer, the washer fluid tank fully drains in about ten seconds. I can visually see the fluid level fall rapidly. Washer fluid sprays at a high velocity on my windshield until the tank is empty. There is no evidence of a fluid leak. Last week, I took the truck to a local Ford dealer. They were the ones who discovered the rapidly draining tank and they escorted me from the lounge area to the shop and showed it to me. Both the service writer and three mechanics standing at my truck stated that they had never seen anything like that occur before. The service writer brought over the service manager, who took a look and suggested that perhaps there was a problem with the nozzles. He also stated that he had never seen this issue before. The dealership ordered new nozzles. I returned to the dealership this afternoon to have the replacement nozzles installed. When the function of the windshield washer was tested, the bottle again drained in about ten seconds. One of the technicians then tested a new Ford F150 that is in the shop today and it also drained rapidly. I asked that a new Maverick on the lot be tested, which the dealership immediately did, and it also drained in about ten seconds. Evidently, Ford has an issue with this function on some of their new vehicles. Windshield washing is an important safety feature and it is not functioning as it should on these three tested vehicles. This problem was observed and verified as never having been seen before by a Ford service writer, three Ford mechanics, and a Ford service manager. The selling Ford dealer is Crossroads Ford of Wake Forest, NC and the servicing dealer is Deacon Jones Ford of Goldsboro, NC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605422July 30, 2024
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Airbags did not go off in a head on collision besides the one at my feet Emergency auto braking did not brake and hindered my ability to brake
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11598899July 4, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle was on clear two lane road, no vehicles in sight to front, nor opposing lane, or even in Rear view. Speed between 45 and 50 mph. Vehicle was headed approximately south, and the road was shaded by trees to the west. Miles on odometer 1961.8 . Red warning appeared on dash, indicating to prepare for collision. We note that this is not the first time in the young life of this vehicle this warning has appeared, but that another time there was another vehicle, in its own lane, and slowing to the passenger side front, but not in any way moving into our lane. Then, later the same afternoon, about 18 miles later, and orange colored CANCEL appeared 2 times at about 66mph. There were about 1980 miles on the odometer, and in adaptive cruise control. I'm concerned that this "safety feature" has more possible error modes than Ford lists in its owner's operating manual, and that the faulty messages are a distraction, and possibly dangerous. As to the subject, "dangerous," we had previously submitted to NHTSA the occurrance of a dangerous automatic braking event when there was no need for braking, and we were in an express lane on Highway 680 with cars immediately behind. NHTSA has acknowledged receipt of that information. I had not noted on that there was no sudden change in roadway illumination (daytime) or orientation of the vehicle to the sun when that occurred. Monday of this same week I had just retrieved my vehicle from the dealer, whose technician had run what diagnostics they had available on events (apparently none recorded) and attempts to test for any malfunction of adaptive driver assist mode. Are we the only party experiencing random errors in the adaptive driving assist?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597958July 1, 2024
ENGINE
prematurely changed engine oil on New vehicle at 2200 miles, break-in period. I refilled with recommended 5.7 quarts of oil. Removed from the ramp. Level ground dip stick check. Over full. I removed 1.5 quarts, and see metal in Brand new oil. I have video. 2 weeks later I random removed 0.75 quart to inspect the integrity. More metal flakes from engine. Ford did not debur engine components of this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597725June 29, 2024
ENGINE
Engine lost power in middle of driving interstate at steady speed . Was not in middle of accelerating or braking .Had to coast do feeder road. Turn car off and Restart before engine would re-engage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597231June 27, 2024
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
These two failure types for 4 incidents may involve 3 components or 1 or 2 of the ADAS; Adaptive Cruise Control, Automatic Emergency Braking (Certainly,) and Forward Collision Warning: The first incident was at town speed when a vehicle to the immediate front right slowed to depart the turn land into a driveway, and my vehicle slowed abruptly, although the other was not in my path. A subsequent time, mine abruptly slowed under similar conditions and displayed the red imminent crash warning. A third time, it slowed abruptly on the freeway when a vehicle to the right front slowed. The fourth failure was on [XXX], headed [XXX] toward Fremont, when the vehicle, without any warning or signal on the screen, braked abruptly when I was in the express lane and traveling between 65 and 70 mph. The trucklet braked precipitously, and I quickly pulled past some pylons into a construction shoulder area to avoid a chain reaction collision! In a couple minutes it seemed to indicate things were normal, and I waited some minutes until I could re-enter the freeway from the left into the high speed express lane (!) and have been able to drive the next couple hundred miles without these jarring sorts of malfunctions. These constitute 4 separate incidents, three of which could have precipitated accidents. Who knows what's next? I have a service appointment for tomorrow morning to have the dealer's service department look at the issues I'm reporting. [XXX] [XXX] (land line). I'm reporting the last date only, the others were within the two previous weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596591June 25, 2024
ELECTRICAL SYSTEM
2024 Ford Maverick turned off and gave me a message across dash that said stop safely now. In pulling onto the shoulder was almost hit by traffic from behind. Vehicle would not restart and had to be towed. It took 2.5 weeks to get it repaired. They replaced the high voltage power inverter, one time use bolts, and the high voltage fuse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596183June 24, 2024
ELECTRICAL SYSTEM, POWER TRAIN
2024 Ford Maverick bought from Sames Ford Mcallen shut itself off completely mid road and wasn't able to shift to neatrul to move from harms way. Several errors show powertrain error detected a fault with the high voltage system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595906June 22, 2024
VEHICLE SPEED CONTROL
There is NO "rubber" pedal on the gas pedal. Foot easily slips off "metal" pedal whether shoe is dry, wet, muddy snow encased, etc. Unable to maintain positive pressure on gas pedal as shoe/foot easily slips off. First vehicle I have driven with no "rubber" pad on the Gass pedal. With no "rubber" pad, may not be able to accelerate due to foot slipping OSS, may cause unnecessary REAR END COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592072June 3, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
Driving on Baltimore's 695 outer loop traveling south at apx 65-75 mph in the left lane, the truck flashed a warning"stop safely now" all vehicle powertrain was disabled and I, while decelerating uncontrolled, pulled across 4 lanes to a median and waited roadside 3+ hours before ford's roadside collected the truck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592073June 3, 2024
FUEL/PROPULSION SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
While driving in traffic and allowing the advanced cruise control to operate, while coming to a stop, the vehicle stopped recognizing stopped traffic and begun accelerating. I intervened and hit the brakes before a collision occurred. This was verbally reported to the dealership and was to be inspected at time of recall service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584509April 22, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2024 Ford Maverick. The contact stated that while driving at approximately 45 MPH, the vehicle suddenly decelerated to 20 MPH and the check engine warning light illuminated and the vehicle failed to accelerate as needed. The contact took the vehicle to the dealer and the vehicle was diagnosed with battery failure. The battery was replaced. The contact stated shortly after the battery replacement, the failure reoccurred. The vehicle was returned to the dealer and diagnosed with PCM failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582932April 14, 2024
TIRES
2024 Ford Maverick with under 3K mileage. ALL 4 tires have visible sidewall buckling on outside & inside. None failed yet but as retire police / dot inspector, I know this is sidewall failure waiting to happen after only a couple thousand miles. Heck the "full size" Atlas 215/60/r17 spare is a totally different size (1.3 inches shorter) which is unusable on front wheel drive axle due to rotational differences. Made in Mexico. Ford does not have a "better idea". Should my local Ford dealer where the truck was purchased this year not correct this, I will contact an attorney. Know any decent civil attorneys? Ford dealer stated after looking at the tires, the sidewall on Continental tires have "normal seams".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580800April 2, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On March 18, 2024, my 2024 Ford Maverick XLT Hybrid had just over 1,000 miles on it. That same night, approximately 20 yards before an upcoming stop sign, I got a big red triangle message on the dash saying STOP SAFELY NOW. When I finally got stopped at the STOP sign, everything shut down. No accelerator, now power and the transmission dial locked after I put it in Park. I could not get it in Neutral to push it out of the intersection. Since it is a front wheel drive vehicle, the front wheels locked also. Thank goodness my husband was with me, family members were traveling behind me AND I know a tow truck owner. Tow truck owner came came and used a code reader. It indicated that there were 9 errors related to HYBRID. He was able to clear 6 of them, but the truck still wouldn't start. He had to drag it up onto the flat bed because the front wheel were locked. He towed it to a local Ford Dealership. They initially said the smart junction box (a module that controls the hybrid battery) had a bad circuit and needed to be replaced (I'm not sure if they meant the smart junction box or the circuit...). The next day, the dealership called again and said they replaced the control module for the Hybrid Battery System. I got the truck back on the 4th day with no charge as everything was covered by warranty, including the tow. Overall, I was satisfied with how the dealership handled the issue. However, the incident seems a bad way to start an automobile relationship. In a group forum for Ford Maverick Hybrid Owners, I met a man who said the same thing happened to him on the highway! The vehicle slowed so quickly he was almost rear-ended by a tractor trailer. If it had to happen to me, I'm glad it happened on a rural back road vs. the four lane highway where I commute approximately 300 miles over 5 days per week. That's my concern - I am worried the same thing might happen to me on the highway with different results than the first time!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580559April 1, 2024
WHEELS
The vehicles tpms system gives an intermittent communications failure warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576927March 12, 2024
FUEL/PROPULSION SYSTEM
There is a small gasoline leak around the filler tube going to the fuel tank. Ford does not have a replacement part for the problem so the vehicle is sitting at the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575373March 4, 2024
ENGINE, POWER TRAIN
[XXX] , at 75 MPH, the engine quit running. Had to pull over into the left shoulder as the construction on the freeway prevented any other movement. After the truck stopped, I turned off the key and then restarted it. No other problem like this have occurred since (3Months). There were no warning signs or warning lamps. Feel free to inspect. Truck has not been inspected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567352January 23, 2024
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
On [XXX], I was traveling from Georgia to California in a 2024 Ford Maverick XLT 2.5L Hybrid with approximately 219 miles on the odometer, using cruise control set at 73 mph and in the ECO mode. I'd stopped for gas and upon returning to the highway [XXX]) the vehicle, still using cruise and in ECO mode, experienced an extreme reduction in power and the check engine light illuminated. I pulled over to the shoulder and shut down the engine; restarted the engine and tried to resume driving while changing to normal mode and not using cruise control. The check engine lights was still illuminated and the vehicle would not accelerate and could only travel at about 30 mph. Pulled off the highway at the next exit and had the vehicle towed to a Ford dealership in Birmingham AL. At the dealership, I informed the service advisor about the check engine light and that the Ford app indicated a problem with the high voltage battery coolant pump. During the initial troubleshoot, the mechanic relayed to me the following three potential faults: the high voltage battery cooling pump, a pump in the transmission, and a fault with the battery electronic control module (BECM). The two pumps were replaced and the BECM fault cleared, see attached service invoice. I picked up the vehicle on [XXX] and drove back to Georgia without issue. The odometer currently indicates 869 miles with no issues. Since the vehicle had limited power and was unable to accelerate, especially on an interstate, I consider this type of failure a safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Maverick