Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10328181April 30, 2010
AIR BAGS, SEAT BELTS
DRIVING DOWN ROAD AFTER HEAVY RAIN, ROADS WET, RUSH HOUR TRAFFIC, SUN CAME OUT GLARE OFF STREET. CAR TWO CARS AHEAD OF ME STOPPED SUDDENLY TO TURN LEFT. CAR IN FRONT OF ME STOPPED. I SAW THE CARS STOP AND THOUGHT I HAD ENOUGH ROOM TO STOP, BUT STREETS WERE STILL WET AND MY TIRES LOCKED GOING 25MPH 2 CAR LENGTHS BEHIND CAR AND I SKIDDED INTO THE CAR IN FRONT OF ME. LITTLE TO NO DAMAGE DOWN TO REAR BUMPER OR MY FRONT BUMPER HOWEVER, MY AIRBAGS DEPLOYED SHATTERING MY WINDOW AND LOCKED MY SEAT BELT. CAUSING $800 IN PARTS DAMAGE NOT INCLUDING LABOR. FIRST TIME HAVING PROBLEM WITH AIRBAG DEPLOYMENT, WILL HAVE INSURANCE REPAIR MY CAR/AIRBAG/SEAT BELT, WINDOW, CAUSING MY INSURANCE TO GO UP. I HAD CHAIR POSITIONED ALL THE WAY BACK SO THE AIRBAG DID NOT HIT ME OR PROTECT ME FROM INJURY (I'M LUCKY I DID NOT HAVE BREATHING PROBLEMS FROM AIRBAG SMOKE THOUGH) I WAS PROBABLY GOING 15MPH WHEN I HIT THE OTHER VEHICLE, IF THE AIRBAGS DID NOT GO OFF I WOULD HAVE AFFORDABLE INSURANCE AND AN EXTRA $1000 TO MY NAME. BE CAREFUL!!!! *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10327970April 28, 2010
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
ENGINE HESITATION, LOSS OF POWER AND SURGING. I LOST POWER AND WAS ESCORTED OFF THE HIGHWAY BY A SHERIFF DEPUTY . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327360April 25, 2010
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS SE WAGON KEY GETS STUCK IN THE IGNITION SWITCH AND DOES NOT TURN LEAVING THE DRIVER AND/OR PASSENGERS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326766April 21, 2010
SERVICE BRAKES, HYDRAULIC
ON AN IRREGULAR BASIS, THE CAR DOES NOT RETURN TO IDLE WHEN BRAKING. MOST OF THE TIME THIS OCCURS WHEN EXITING FROM A HIGHWAY BUT LATELY HAS BEEN OCCURRING ON SIDE STREETS. ABNORMALLY HARD BRAKE PRESSURE IS REQUIRED TO STOP THE VEHICLE AND ONCE I HAD TO SHIFT TO NEUTRAL AND BACK TO DRIVE TO RETURN TO SLOW IDLE. DEALER CLAIMED TO BE UNABLE TO FIND OR REPAIR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325651April 14, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THE STEERING WHEEL BECAME LOCKED AND HE WAS UNABLE TO TURN THE KEY IN THE IGNITION. THE DEALER REPLACED THE IGNITION SWITCH TO CORRECT THE FAILURE. THE FAILURE HAD OCCURRED ONE ADDITIONAL TIME FOLLOWING REPAIRS. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 233,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324540April 8, 2010
WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SHE HEARD A NOISE FROM THE DRIVER SIDE REAR TIRE. SHE PULLED OVER BUT COULD NOT FIND A FAILURE. SHE SMELLED SMOKE BUT THERE WAS NONE VISIBLE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE DRIVER SIDE REAR TIRE WAS NOT BOLTED TO THE WHEEL. THE TIRE BEARING AND DRUM NEEDED TO BE REPLACED. THE BRAKE PADS ALSO BURNED AS WELL. THE CONTACT FOUND RECALL 00V303000 (WHEELS: LUGS/NUTS/BOLTS) WHICH SEEMED TO BE DIRECTLY RELATED TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 57,000. UPDATED 05/18/10. *LJ
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10322624March 29, 2010
FUEL SYSTEM, GASOLINE
I BOUGHT THE CAR IN 2008 SINCE THEN THE CAR HAS STALLED OUT ON NUMEROUS OCCASSIONS. I HAVE REPLACED THE WIRES AND PLUGS TWICE, HAD THE FUEL INJECTORS FLUSHED OUT AND HAVE BEEN WITHOUT MY CAR FOR MANY DAYS HAVING TO LEAVE IT WITH THE MECHANIC TO TRY AND SOLVE THIS MYSTERY. IT WASN'T UNTIL LAST WEEK THAT WE BECAME AWARE THAT THE FUEL SYSTEM WAS RECALLED. I HAD TO REPLACE THE ENTIRE FUEL MODULAR SYSTEM, PUMP AND FILTER. SO FAR THIS HAS RESOLVED THE ISSUE. NEEDLESS TO SAY OVER THE PAST YEAR OF HAVING THIS PROBLEM, I HAVE SPENT CLOSE TO $2000 IN REPAIRS FOR JUST THIS ISSUE. I HAVE ALSO HAD 2 WHEELS FALL OFF OF THE CAR DUE TO THE LOWER ARM CONTROL SNAPPING ONLY TO FIND OUT WHEN I HAD THOSE REPLACED THAT THE OTHER 2 WOULD BE DOING THE SAME THING WITHIN A MATTER OF MONTHS SO OF COURSE I HAD TO REPLACE THOSE AS WELL. NEXT IS MY BRAKES TO BE REPLACED DUE TO THE SQUEALING NOISE THEY ARE MAKING EVERYTIME I STOP THE CAR. I HAVE PUT SO MUCH MONEY INTO THIS CAR AND I THINK IT IS ABSOLUTELY RIDICULOUS THAT THESE ARE NOT SAFETY RECALLS. HAVING THE CAR SHUT OFF WHILE ON THE HIGHWAY ON QUITE A FEW OCCASSIONS AND WHEELS FALLING OFF OF THE CAR IS VERY DANGEROUS, I'M LUCKY TO BE ALIVE AND THEN I HAVE TO PAY FOR ALL OF THESE REPAIRS OUT OF MY POCKET WHICH IS JUST INSULT TO INJURY. IF THERE IS A WAY TO BE REIMBURST FOR SOME OF MY EXPENSIVES THAT I'VE PAID JUST TO FEEL SAFE IN THIS CAR I'D LIKE TO KNOW HOW TO GO ABOUT DOING SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319545March 14, 2010
ELECTRICAL SYSTEM
FORD FOCUS 2000. 63,000 MILES. KEY WOULD NOT GO ALL THE WAY INTO IGNITION (ORIGINAL KEY) ALSO TRIED SECOND KEY (ORIGINAL KEY, NOT USED MUCH). FORTUNATELY, CAR WAS IN MY DRIVEWAY. HAD CAR TOWED TO DEALERSHIP. IGNITION REPLACED. THERE HAD BEEN NO INDICATION OF A PENDING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317166March 5, 2010
ELECTRICAL SYSTEM:IGNITION
THE IGNITION KEY WON'T TURN IN THE IGNITION. TO START THE CAR. FORD FOCUS 2000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316891March 4, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
KEY WILL NOT TURN TO ON POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316086March 3, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED THE VEHICLE BEGAN TO ACCELERATE BEYOND THE SET SPEED, UP TO 80 MPH. THE CONTACT TRIED TO DISENGAGE THE CRUISE CONTROL BY STEPPING ON THE BRAKE PEDAL AND TURNING THE CRUISE CONTROL OFF BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE IGNITION OFF. THE CONTACT OPENED THE HOOD, PULLED THE THROTTLE CABLE BACK AND FORTH TO DISENGAGE THE CRUISE CONTROL. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NOTHING THEY COULD DO. THE CONTACT NOTICED THAT THERE WERE TWO RECALLS REGARDING THE VEHICLE SPEED CONTROL AND THE THROTTLE WIRE BUT THE VIN WAS NOT RELATED TO THE RECALL. THE CONTACT STATED THE FAILURE COULD HAVE CAUSED A CRASH. THE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312946February 23, 2010
VEHICLE SPEED CONTROL
POSSIBLE THROTTLE LINKAGE STICKING. I HAVE OWNED A 2000 MODEL YEAR FORD FOCUS, FOR APPROXIMATELY 3 YRS. IN THE PAST 6 MONTHS I HAVE HAD AT LEAST 3 OCCURRENCES WHERE THE VEHICLE'S ACCELERATION REMAINS AFTER RELEASING THE ACCELERATOR COMPLETELY, I HAVE RECURRED TO PLACE THE VEHICLE IN NEUTRAL AND PUMP THE PEDAL, THIS HAS SOLVED IT SO FAR, BUT I WILL HAVE THE VEHICLE INSPECTED SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312731February 22, 2010
ELECTRICAL SYSTEM:IGNITION
I DRIVE A 2000 FORD FOCUS. I WAS ABOUT TO LEAVE WORK AFTER MY SHIFT AND I WAS UNABLE TO TURN THE KEY TO START MY FORD FOCUS. I HAVE HEARD THAT THIS ISSUE IS COMMON WITH THE FOCUS AND THAT FORD HAS STILL NOT ISSUED A RECALL OR FIXED THE ISSUE. AS WE SPEAK, A LOCKSMITH IS HAVING TO REMOVE THE IGNITION AND REPLACE IT. IT IS GOING TO COST ME CLOSE TO $300. I AM FORTUNATE THAT I WAS SOMEWHERE SAFE WITH CELL PHONE SERVICE. IF THIS HAD HAPPENED ANY OTHER TIME, I COULD HAVE BEEN IN THE MIDDLE OF NOWHERE WITH NO CELL PHONE SERVICE AND NO HOPE. THIS IS DEFINITELY A SAFETY HAZARD AND A RECALL SHOULD BE MANDATORY FOR FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308654February 11, 2010
ENGINE AND ENGINE COOLING
I WENT TO START MY 2000 FORD FOCUS AFTER THE BIG SNOW STORM TO BE SURE IT STARTED AND IT DID, I LET IT RUN FOR A WHILE AND WHEN I SHUT IT OFF AND TAKE THE KEY OUT IT WAS STUCK, THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. IT HAS NOT BEEN FIXED YET BECAUSE FRANKLY I JUST DON'T HAVE THE MONEY TO KEEP SINKING INTO THIS LOUSY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304013February 2, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS ZX3 HATCH BACK. SHE STATED THE FACTORY KEY FOR THE VEHICLE WOULD NOT TURN IN THE IGNITION. THE DEALER GAVE HER A SECOND KEY THAT ALSO DID NOT WORK. THE DEALER ADVISED HER TO PLACE THE OLD KEY IN THE IGNITION TO START THE VEHICLE MOMENTARILY THEN REMOVING IT, AND REPLACING IT WITH THE NEW KEY. THE KEY FAILED TO TURN THE IGNITION ON. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303852February 2, 2010
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL*THE CONTACT OWNS A 2000 FORD FOCUS WHICH WAS PURCHASED IN 2009. SHE STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE DEALER REPLACED THE IDLE ARMS TO NO AVAIL. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS AND AN INDEPENDENT MECHANIC STATED THE FUEL PUMP NEEDED TO BE REPLACED; ALTHOUGH, THERE WAS A PREVIOUS SAFETY IMPROVEMENT CAMPAIGN INITIATED BY FORD (NHTSA CAMPAIGN ID NUMBER 03V482000; COMPONENT: FUEL SYSTEM, GASOLINE); HOWEVER, HER VEHICLE WAS OVER THE TEN YEAR THRESHOLD. NO REPAIRS WERE MADE TO THE VEHICLE, TO DATE. THE FAILURE AND CURRENT MILEAGE WAS 48,000 AND THE CURRENT WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303279January 30, 2010
ELECTRICAL SYSTEM:IGNITION
KEY IGNITION PROBLEM. KEY WOULDN'T TURN / STUCK IN IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303315January 30, 2010
ELECTRICAL SYSTEM
IGNITION KEY WON'T TURN IN FORD FOCUS 2000 ZX3. IT LEFT ME STRANDED IN COLLEGE HAD TO TOW MY CAR HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302289January 26, 2010
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS. KEY WOULD NOT TURN IN THE IGNITION. CAR WOULD NOT START. I HAD TO BE TOWED AND HAD TO HAVE IT FIXED. 598.00, INCLUDING THE 125. TOW CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301999January 23, 2010
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
THE KEY WON'T RELEASE FROM THE IGNITION ALSO THE IGNITION WON'T TURN OFF AND IF THE CAR WAS ON FIRE OR MOTOR CAUGHT ON FIRE YOU COULD NOT TURN OFF THE IGNITION TO SHUT THE CAR OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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