Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11139703October 11, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
ENTIRE ELECTRICAL SYNC SYSTEM HAS SHUT DOWN AND NO LONGER FUNCTIONS. WHILE THE SYNC WAS GOING OUT, THE SPEAKERS WOULD CRACKLE AND MAKE LOUD, STARTLING POP SOUNDS. THIS CAUSED JERKY DRIVING AS THEY WOULD POP WITHOUT ANY NOTICE, EVEN IF THE SYNC SYSTEM WAS TURNED OFF. RECENTLY, THE WIND SHIELD WIPERS TURNED ON AND WERE SPORADICALLY INCREASING/DECREASING IN SPEED AND WOULD NOT TURN OFF. THE CAR WAS ON (NOT THE ENGINE) AND PARKED WHEN THE WIPERS TURNED ON. ATTEMPTED TO TURN THE CAR OFF, RESET BY OPENING THE DOORS, AND TURNING THE CAR BACK ON. THEY PAUSED AND THEN STARTED UP AGAIN ONCE THE CAR WAS DRIVING ON CITY STREETS. THE SPEAKERS POPPING AND THE RADIO MALFUNCTION OCCURS WHILE DRIVING, WHILE PARKED, WHEN THE CAR IS ON, AND WHEN IT IS OFF. THIS PROBLEM HAS BEEN GETTING WORSE AND WORSE OVER THE PAST YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139576October 10, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139136October 9, 2018
ENGINE, POWER TRAIN, STEERING
DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139214October 9, 2018
WHEELS
LUG NUTS. I HIT A CURB NEAR MY HOUSE CUTTING THE SIDE WALL OF MY TIRE. TIME WENT FLAT. WHEN I WENT TO CHANGE THE TIRE THE LUG WRENCH WOULD NOT FIT ONTO THE LUG NUT. I CALLED FORD FOR HELP THE TOLD ME IT WAS A COMMON PROBLEM. THE ALUMINUM COVER ON NUT "SWELLS" MAKING IT IMPOSSIBLE FOR THE WRENCH TO FIT. I HAD TO POUND THE WRENCH ON WITH A RUBBER MALLET, AND KNOCK IT OFF AFTER LOOSENING THE NUT. IF I WAS ON A FREEWAY WITH OUT ACCESS TO A MALLET I WOULD HAVE BEEN STRANDED AND IN A VERY DANGEROUS SITUATION. FORD TOLD ME IT IS A COMMON PROBLEM WITH ALL MANUFACTURES, LES SCHWAB WHERE I BOUGHT MY TIRES TOLD ME THEY SEE IT EVERY DAY, A COMMON PROBLEM, THE TIRE SHOP AT COSTCO WHERE I WORK TOLD ME THE SAME. I SOUNDS TO ME YOU ARE PUTTING PEOPLES LIVE IN DANGER BY LETTING CAR COMPANY'S GET AWAY WITH THIS. THEY SHOULD AT LEAST BE SUPPLYING DRIVERS WITH RUBBER MALLETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133404October 4, 2018
POWER TRAIN
MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132742October 1, 2018
POWER TRAIN, SEAT BELTS
I BOUGHT THE CAR IN MARCH OF 2018 WITH 34,600 MILES. IT WAS SHIFTING ODDLY WHEN I PURCHASED THE CAR, CALLED THE DEALERSHIP VALUE MOTORS IN NEW ORLEANS, LAWHERE IT WAS PURCHASED. HE SAID THAT IT WAS NORMAL DUE TO THE TRANSMISSION TYPE. A FEW WEEKS LATER I PULLED THE CARFAX REPORT AND SAW THAT MY TRANSMISSION WAS SERVICED FOR THE TRANSMISSION CONTROL MODULE.. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERK SAND STUTTERS ALL THE TIME. THERES NO WARNING INDICATOR ILLUMINATED.NOW SHUTTERS SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. RPMS GET REALLY HIGH BEFORE THE CAR ACTUALLY TAKES OFF. I BROUGHT THE CAR TO A FORD DEALERSHIP (ROBINSON BROTHERS BATON ROUGE) TODAY 10/01/2018 WAS TOLD I NEED A NEW CLUTCH. MY CAR HAS 46,417 MILES AND I WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY BECAUSE IT WAS MANUFACURED SEPTEMBER 15, 2013 . ITS 1692.44 BEFORE TAXES. I CALLED FORDS CUSTOMER SERVICE AND THEY SAID THEY COULDNT DO ANYTHING TO HELP. THIS CAR IS VERY SCARY TO DRIVE. TO MAKE MATTERS WORSE, I HAVE TROUBLE BUCKLING THE REAR DRIVERSIDE SEATBELT AT TIMES &I HAVE 3 SMALL CHILDREN AND I FEEL LIKE THE CAR IS UNSAFE FOR THEM AND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132096September 28, 2018
STEERING
WHILE ON A ROAD TRIP, THE CAR WAS FUNCTIONING NORMALLY WHEN I STOPPED AND TURNED OFF THE IGNITION AT A GAS STATION TO GET FUEL. WHEN I RESTARTED THE CAR, THE POWER STEERING DID NOT FUNCTION AND I HAD A NOTIFICATION ON THE DASH STATING THIS AS WELL. THIS VEHICLE ONLY HAS 39,900 MILES AND I HAVE BEEN QUOTED A REPAIR COST OF ~$3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131935September 27, 2018
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
PULLED OUT OF MY PARKING SPOT AND THE VEHICLE STARTED SHUTTERING AND LURCHING FORWARD AND THEN COMPLETELY SHUT OFF. THOUGHT IT WAS A DEAD BATTERY BUT UPON FURTHER INSPECTION SOMETHING IS WRONG WITH THE FUEL LINE. WHEN I POUR GASOLINE IN, IT COMES RIGHT OUT OF THE BOTTOM OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131776September 26, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED AND JERKED WITH NO FORWARD MOTION. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 IH 35 NORTH, SAN ANTONIO, TX 78233), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE CAMPAIGN OR RECALL. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131561September 25, 2018
STEERING
WAS DRIVING I10 TO VISIT MY MOM IN MILTON FL WHEN SUDDENLY I COULD NOT STEER THE CAR...THE POWER ASSIST FAILURE LIGHT CAME ON. HAD TO MANHANDLE THE CAR THE REMAINING 120 MILES WHERE I LEFT IT SIT FOR A DAY AND HAD TO DRIVE IT BACK TO JACKSONVILLE FL BECAUSE THE ONE PLACE IN THAT AREA - PENSACOLA - THAT COULD FIX IT WOULD NOT BE ABLE TO UNTIL TUES. AND I HAD TO BE TO WORK MON. STEERING ASSIST WAS OFF AND ON. MOSTLY OFF, MY ENTIRE DRIVE HOME. WE WERE ABLE TO GET IT BACK TO THE DEALER WHERE WE BOUGHT IT - BRAND NEW IN 2014 - ON MON. AND IT WAS FIXED TUES. $3004.96 LATER...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130730September 22, 2018
POWER TRAIN
SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130625September 21, 2018
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130028September 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
TAKATA RECALL AMONGST THE KNOWN RECALLS, IS A LOT OF UNSAID ISSUES WITH THIS VEHICLE. IT STARTED WITH THE TCM. WHEN I HAD THE DEALER FIX IT, THE CODES WERE SHOWING OK BUT THE VEHICLE CONTINUED TO DISPLAY THE SAME ISSUES WHEN TRYING TO ACCELERATE. FOR SOME REASON WHEN DRIVING, IT SEEMS AS IF I'M DRIVING A MANUAL VEHICLE INSTEAD OF A AUTOMATIC. THE CLUTCH IS GIVING ME PROBLEMS. IT TEND TO GET STUCK IN THE HILL ASSIST MODE. A FEW WEEKS AGO MY CAR JUST DIED. IT SEEMED TO BE THE BATTERY. WHEN REPLACED IT WAS OK FOR A DAY OR SO. I HAD IT CHECKED TO SEE IF MY ALTERNATOR WAS BAD. IT BOTH PLACES STAYED IT WAS FINE. PERIODICALLY IT WOULD STOP. IT DIDN'T SEEM LIKE THERE WHERE ANY DETERMINING FACTORS ON WHEN (LIKE COLD OR HOT WEATHER). SO I DROVE IT LESS. ONE DAY WHEN DRIVING, GOING 46 MPH, IT JUST SHUT DOWN. THE SCREEN SHOWED 'NOT IN PARK', STARTING SYSTEM FAULT AND IT WOULD NOT ALLOW ME TO PLACE THE VEHICLE IN NEUTRAL. IT THEN BEGAN TO START AND STOP WHENEVER. THE GROUNDS WERE CHECKED, THE STARTER, THE ALTERNATOR, THE FUSE AND ORHERS. MY HORN WOULD SOMETIMES GO OUT FOR DAYS, UP TO WEEKS. WHEN TRYING TO START THE CAR, IT WOULD EVENTUALLY FLASH 'NORMAL MODE'. IT'S SO MANY THINGS GOING ON HERE! I FEAR ALL THE TIME WITH THIS CAR. WHEN THE TCM STARTED ACTING UP, IT STOPPED WHILE DRIVING TOO. I'M A MOTHER OF 5, I'VE HAS THIS CAR FOR 4 YEARS AS FOR THE PAST 2YRS I'VE BEEN LIVING IN FEAR OF MY CHILDREN AND I DYING IN THIS CAR. I'VE SPENT MORE MONEY BUYING RENTALS AND HAVING OTHERS ASSIST WITH TRANSPORTATION WHEN THIS CAR ACTS UP, I COULD'VE PAID HALF OF MY LAST 2YRS OFF. THIS IS NOT FAIR BECAUSE EVERYONE DOESN'T HAVE THE ABILITY TO JUST GET UP A GO TRADE IN A CAR OR WALK AWAY. I'VE BEEN HAVING DIFFERENT PROBLEMS FOR OVER 2 YRS NOW BUT WHEN IT SHUT OFF WHILE DRIVING ON THE HIGHWAY, IT WAS IN THE BEGINNING OF SEPTEMBER 2018 (THIS MONTH) IT GOT WORST AND I HAD IT TOWED TO THE DEALER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11129754September 16, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
RADIO KEEPS SHUTTING OFF AND MAKING A CRACKLING NOISE THRU SPEAKERS, WILL NOT WORK FOR DAYS AT TIME AND ALSO GOING DOWN ROAD THE CAR COMPLETELY SHUT DOWN AND STARTED BACK ON IT'S OWN. THE CRACKLING NOISE IS ON GOING WITH OR WITHOUT KEY IN IGNITION , ALSO AFTER FILLING ALL THE WAY UP WITH GAS CAR DOESN'T WANT TO START BACK UP, SAFETY LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129592September 14, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129287September 13, 2018
POWER TRAIN
THE TRANSMISSION CLUTCHES SLIP SO BAD IN THESE AUTOMATIC TRANSMISSIONS. WHEN YOU PULL ACROSS AN INTERSECTION SOMETIMES IT DON'T CATCH AND IT HESITATES. YOU DON'T KNOW IF IT'S GOING TO STALL OR NOT. IT'S WORSE ON STOP AND GO TRAFFIC. I WAS TOLD THE CLUTCHES ARE UNDER EXTENDED WARRANTY FROM A LAWSUIT. MY VEHICLE WAS MADE ON 9/24/2013. SUPPOSEDLY THE CUTOFF DATE WAS JUNE OF THAT YEAR. THESE CARS ARE FAULTY. I PULLED OUT ACROSS A MEDIAN AND THE CAR TOOK OFF THEN HESITATED. RIGHT AS TRAFFIC WAS APPROACHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129322September 13, 2018
POWER TRAIN
CAR SHUDDERS AND FEELS LIKE TRANSMISSION PROBLEMS. REPLACED CLUTCH UNDER WARRANTY AT 31,000 MILES AND NOW AT 75,000 IS IS GONE AGAIN. OVER $1,200 REPAIR NOT COVERED BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129077September 12, 2018
POWER TRAIN
BOUGHT CAR NEW. AUTO TRANS CLUTCH ASSEMBLY HAD TO BE REPLACED AT 40,000 MILES IN JULY 2017. TOOK BACK TO DEALERSHIP IN AUGUST 2018 BECAUSE PART FAULTY AGAIN. DEALER WANTS ME TO PAY $1,200. FORD WILL NOT COVER THE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129162September 12, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2014 FORD FOCUS SE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO OPERATE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE WINDSHIELD WIPERS SPONTANEOUSLY BEGAN MOVING BACK AND FORTH. THREE MONTHS AGO, WHILE DRIVING VARIOUS HIGH SPEEDS ON THE FREEWAY, BOTH WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED. ONCE THE CONTACT ARRIVED AT HIS DESTINATION, THE CONTACT TURNED OFF THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED CONTINUOUSLY UNTIL THE FUSE TO THE WINDSHIELD WIPERS WAS REMOVED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128590September 10, 2018
POWER TRAIN, STEERING
PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus