Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11112044July 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
LAST MONTH CHECK ENGINE CAME ON WHILE DRIVING. CAR JERKED AND ACTED AS IF IT WANTED TO CUT OFF AND WHEN PUTTING CAR IN REVERSE THE CAR WOULD NOT GO IN REVERSE. WHILE DRIVING ON JULY 14TH AFTER TAKING THE CAR TO FORD DEALERSHIP WHICH THEY REPROGRAMMED TCM THE CHECK ENGINE LIGHT CAME ON FOR THE SAME CODE AS BEFORE ABOUT SHIFT FORK B ISSUES. WHILE DRIVING THE CAR JERKED A COUPLE OF TIMES AND ACTED AS IF IT WANTED TO CUT OFF AND NOT ACCELERATE. FORD STATES THEY WILL NOT FIX THE ISSUE UNLESS FOR THE CURRENT RECALLS ON THE CLUTCH AND TCM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111367July 14, 2018
POWER TRAIN, STEERING, SUSPENSION
HAVING PROBLEMS WITH STEERING ASSIST.IT LOCKS UP STARING WILL.AND TURN OFF VEHICLE SENSOR WARNING GOES AWAY DRY FOR A WHILE SENSOR WARNING COMES BACK LOCKS UP STARING WILL. I HAVE NOT DROVING ON THE HIGHWAY . IT WILL LOCK UP STILL CAN'T FIND A RECALL ONE THIS PROBLEM IT COMES UP WHEN I DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111298July 14, 2018
ELECTRICAL SYSTEM
WHEN ENTERING THE CAR I HEAR A STATIC SOUND , CHECK RADIO AND IT'S OFF. WHEN I TURN OFF MOTOR AND GO OUT AND THEN COME BACK IN AS A STATIC SOUND FROM THE RADIO LIKE IT'S ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111233July 13, 2018
STEERING
"STEERING WHEEL FAULT" HELLO, I HAVE A PROBLEM, I HAVE A 2012 FORD FOCUS AND ALL OF A SUDDEN MY STEERING WHEEL WAS HARD TO MOVE AND A LIGHT THAT SAID STEERING WHEEL FAULT .. I WAS DRIVING AND ALMOST HIT A TRACTOR.. I WAS READING ONLINE AND IT SAID THAT THERE IS ALOT OF ISSUE WITH THIS PROBLEM AND I WANTED TO KNOW IF THERE WAS SUCH RECALLS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110009July 7, 2018
STEERING
POWER STEERING FAILED AROUND 75000 MILES SUDDENLY WHILE DRIVING. I LET IT BE BECAUSE IT WENT AWAY AFTER TURNING THE CAR ON AND OFF BUT SINCE JANUARY 2018, THE CAR HAS BEEN PERMANENTLY WITHOUT POWER STEERING. FORD CUSTOMER SERVICE WAS NO HELP AND ONLY REQUESTED THAT I GET A DIAGNOSTIC THAT COST 100$. THE DIAGNOSTIC CONFIRMED WHAT I SAID - THAT THE STEERING NEEDED TO BE REPLACED AND THAT IT WAS NOT WORKING. THEY ESTIMATED THE REPAIR AT 2100$. THIS IS A SAFETY ISSUE. IF SOMETHING WERE TO RUN OUT IN THE ROAD I WOULD NOT BE ABLE TO TURN THE WHEEL FAST ENOUGH. ADDITIONALLY, I DON'T DRIVE OTHERS REALLY ANYMORE BECAUSE I DON'T FEEL COMFORTABLE PUTTING THEIR SAFETY AT RISK. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO FIX. I AM A LOYAL CUSTOMER AND I WROTE TO FORD EXECS (YES WROTE BECAUSE THEY WOULD NOT GIVE ME A NUMBER) MULTIPLE TIMES IN THE PAST FEW MONTHS. THEIR RESPONSE WAS THAT NHTSA SAID IT WASNT AN ISSUE SO THEY AREN'T GOING TO DO ANYTHING. NHTSA NEEDS TO STEP UP AND REQUIRE FORD TO REMEDY THIS ISSUE. THERE ARE THOUSANDS OF COMPLAINS FOR THIS ISSUE AND THERE HAVE BEEN RECALLS MADE FOR THE SAME ISSUE IN OTHER FORD MODELS, SO I AM UNABLE TO UNDERSTAND HOW THIS HAS NOT BEEN RECALLED FOR THE 2012 FORD FOCUS. ITS AN EMBARRASSMENT FOR FORD AND NHTSA AND MAKES ME AND PROBABLY ALL OF THESE OTHER PREVIOUSLY LOYAL CUSTOMERS NOT WANT TO BUY FORD AGAIN. TAKE ACTION. PEOPLE AND THEIR SAFETY ARE DEPENDING ON YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110055July 7, 2018
UNKNOWN OR OTHER
THE CAR DOOR ON THE DRIVER'S SIDE WILL NOT CLOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109841July 6, 2018
STEERING
PARK ASSIST FAILURE MAKES THE CAR LOOSE POWER STEERING WHILE DRIVING. IT WILL DO IT WITH NO WARNING AND YOU ALL OF A SUDDEN CAN NOT STEER. IT WILL NOT RESET AND THERE IS NO POWER STEERING. VERY DANGEROUS TO DRIVE. SEEMS TO BE A DEFECT AS IT HAPPENED ALL OF A SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109948July 6, 2018
UNKNOWN OR OTHER
THE CAR HAS A BAD STUTTER FROM COMPLETE STOPS, OR EVEN WHEN SLOWING DOWN IT STUTTERS AND SHAKES. EVEN AT LOW SPEEDS THE RPM STAGGERS FROM 200 TO 800 JUST SITTING STILL. WHEN I'M IN TRAFFIC GOING UNDER 40MPH THE RPM STAGGERS BETWEEN 1-2000 RPM IT'S JUST UNSAFE AND WORRISOME AND NEEDS TO BE FIXED BY FORD! I'VE READY SERVAL DIFFERENT BLOGS WITH VARIOUS CUSTOMERS HAVING THE SAME ISSUE! IT WOULD BE SAD FOR SOMEONE TO LOSE THEIR LIFE BEHIND THIS PROBLEM BECAUSE FORD WON'T ADDRESS AND HANDLE THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109533July 4, 2018
STRUCTURE:BODY
THE DRIVERS SIDE PASSENGER DOOR WILL NOT LOCK OR CLOSE. IT WILL FLY OPEN WHEN THE VEHICLE IS IN MOTION. MY DAUGHTER WAS IN THE BACKSEAT BUCKLED UP WHEN THE DOOR WHICH WAS LOCKED, FLEW OPEN ON THE HIGHWAY AS I WENT AROUND A TURN. I HAVE TO KEEP IT STRAPPED SHUT WITH A ROPE SO IT DOESN'T FLY OPEN AND HURT SOMEONE, AND I CAN'T HAVE MY DAUGHTER IN THE CAR BECAUSE IT IS UNSAFE. EVEN IF I HAD IT IN A DIFFERENT SEAT WHO KNOWS IF THE OTHER DOORS WILL GO TOO. IT DOES NOT CLOSE OR LOCK AT ALL, EVEN WHEN NOT TURNING THE DOOR JUST HANGS OPEN. I SAW THERE WAS A RECALL BUT WHEN I ENTERED MY VIN NUMBER IT SAYS IT'S NOT A PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109561July 4, 2018
UNKNOWN OR OTHER
THE DRIVER SIDE DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. I WAS DRIVING DOWN THE ROAD AND THE DOOR FLEW OPEN ON A BACKROAD. I HAD TO BUNGEE MY DOORS SHUT JUST TO MAKE IT HOME. THIS IS A HUGE SAFETY HAZARD AND I AM WORRIED THAT THIS WILL HAPPEN WITH MY CHILDREN IN THE CAR NEXT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105431July 3, 2018
STEERING
STARTED VEHICLE, PUT IN REVERSE AND BEGAN BACKING OUT OF DRIVEWAY. I IMMEDIATELY COULD TELL SOMETHING WAS WRONG AND MY STEERING WHEEL LOST ALL POWER STEERING. THE DASH LIT UP SAYING 'STEERING ASSIST FAULT SERVICE REQUIRED'.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104718June 29, 2018
POWER TRAIN
TAKATA RECALL - CALL ROLLS BACKWARDS WHEN STOPPED. TROUBLE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104723June 29, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S WIFE WAS MAKING A TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED OFF THE ROAD. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT'S WIFE, WHO WAS EIGHT MONTHS PREGNANT, STRUCK THE STEERING COLUMN AND SOUGHT MEDICAL ATTENTION. THE DEALER (GEORGE WAIKEM FORD, 4321 LINCOLN WAY E, MASSILLON, OH) WAS CALLED AND STATED THAT THE VEHICLE HAD NO RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103608June 23, 2018
ELECTRICAL SYSTEM
MOST OF THE ENTERTAINMENT CONSOLE HAS STOPPED WORKING. THERE IS ALSO A STATIC NOISE THAT COMES AROUND WHENEVER IT WANTS. I CAN USE THE MENU BUTTON AND WHEN IT'S PRESSED THE OTHER TWO THINGS THAT SHOW ARE THE CLOCK MENU AND THE DISPLAY MENU. I CAN NOT USE ANY OTHER FUNCTIONS ON THE CONSOLE, I CAN PUT IN AND TAKE OUT A CD BUT I CAN NOT PLAY ANYTHING ON THE CD BECAUSE NOTHING HAPPENS WHEN I PRESS THE CD BUTTON. I LOOKED ONLINE AND IT SEEMS TO BE HAPPENING TO A LOT OF PEOPLE. CHECKED THE BATTERY AND THE FUSE THAT IS ASSOCIATED WITH IT BASED ON THE OWNERS MANUAL AND THE PROBLEM GOT WORSE. IT NOW MAKES THE STATIC NOISE EVEN WHEN I TURN OFF THE CAR AND TAKE OUT THE KEYS. GOES AWAY ONCE I CLOSE THE DOOR. I DO NOT KNOW WHAT IS HAPPENING BUT I WOULD LIKE IT TO BE FIX PLEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102733June 20, 2018
FUEL/PROPULSION SYSTEM
FOLLOWING THE ILLUMINATION OF THE CHECK ENGINE LIGHT THE VEHICLE WOULD EXHIBIT ROUGH IDLE AND STALLING. THE VEHICLE HAS LOGGED APPROXIMATELY 88,000 MILES. AN ASE CERTIFIED AUTOMOTIVE SHOP HAS DIAGNOSED THE PROBLEM WITH THE FUEL DELIVERY SYSTEM WHICH IS CONSISTENT WITH A TECHNICAL BULLETIN ON THE ISSUE WHEREIN THE FUEL SYSTEM DOES NOT PROPERLY EQUALIZE PRESSURE. THIS RESULTS IN A VACUUM THAT STARVES THE ENGINE OF FUEL AND CAUSES THE PLASTIC FUEL TANK TO COLLAPSE. THE VEHICLE STALLS WHILE APPROACHING OR STOPPED AT BUSY INTERSECTIONS. THIS POSES A SERIOUS SAFETY HAZARD. ADDITIONALLY, THE STRESS ON THE FUEL TANK MAY COMPROMISE ITS STRUCTURAL INTEGRITY. THIS SAFETY CONCERN SHOULD BE THE RESPONSIBILITY OF FORD AND A RECALL SHOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102576June 19, 2018
ENGINE, FUEL/PROPULSION SYSTEM
THE CAR WILL CUT OFF ONCE YOU TRY TO START IT UP AFTER FILLING UP THE GAS. IT ALSO STALLS WHILE YOU'RE SITTING IDLE AT A LIGHT. THE GAS GAUGE IS ALSO BROKEN. IT STAYS AT FULL AND MOVES AROUND FREELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102337June 18, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND WAS ABLE TO DRIVE PROPERLY. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102237June 17, 2018
POWER TRAIN
TRANSMISSION MALFUNCTION LIGHT ON, CAR NOT GOING INTO GEARS PROPERLY. LURCHING, HESITATING. VEHICLE WAS STATIONARY WHEN LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102028June 15, 2018
VISIBILITY:WINDSHIELD WIPER/WASHER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 35 MPH, THE WINDSHIELD WIPER BLADES FAILED TO STOP OPERATING WHEN TURNED OFF. THE CONTACT STATED THAT THE FAILURE OCCURRED SEVERAL TIMES WITHOUT WARNING. THE DEALER (BALISE FORD, 1979 BOSTON RD, WILBRAHAM, MA 01095, (413) 306-3049) WAS CONTACTED ABOUT THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102228June 15, 2018
POWER TRAIN
UPON ACCELERATION AND DRIVING IT APPEARS TO DROP GEARS AND SLOW DOWN. YOU CAN'T ACCELERATE, IT'S LIKE IT'S IN NEUTRAL AND YOU CAN'T GO. THIS HAPPENS IN THE MIDDLE OF DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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