Ford Focus Complaints (2007)

391 consumer complaints on file.

#10616312July 25, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE POWER DECREASED WITHOUT WARNING AND THE ENGINE REVVED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION GASKET NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR FIFTEEN DAYS WHILE WAITING ON THE REPLACEMENT PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 02/02/15*LJ UPDATED 08/24/2017*CT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615870July 23, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHILE ATTEMPTING TO STOP THE VEHICLE, THE THROTTLE STUCK OPEN AND THE ENGINE RAN OVER 2,000 RPM. IT WAS DIFFICULT TO STOP AND ALMOST CAUSED THE CAR TO REAR END STOPPED TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609259July 9, 2014
SUSPENSION, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
SOMETHING IN THE CAR MAKES A SQUEAKY NOISE AIR CONDITIONER GAVE OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598241June 13, 2014
STEERING, FUEL/PROPULSION SYSTEM, STRUCTURE, EXTERIOR LIGHTING:HEADLIGHTS
MY AIR CONDITIONER QUIT WORKING TO SOON ONLY ABOUT 4 YEARS OLD AT THE TIME WAS TOLD BY MECHANIC THAT MY COMPRESSOR WAS OUT COMPLETLY. I ALSO HAVE CHANGED MY LOW BEAM HEAD LIGHT ABOUT 4 TIMES WHY? ANOTHER PROBLEM I HAVE IS MY REAR END TIRES KEEP WEARING OUT WAY FASTER THAN THE FRONT TIRES WHY? ALSO WHILE I DRIVE MY CAR SQUEAKS THE NOISE COMES FROM MY DASH AND UNDER MY DASH MORE SO WHEN I DRIVE SLOWER LIKE AROUND TOWN ALSO WHY? *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10597585June 11, 2014
ELECTRICAL SYSTEM, POWER TRAIN
I WAS LEAVING THE STORE WHEN I FELT MY CAR SLIP A LITTLE BUT DIDN'T THINK MUCH OF IT. THEN A FEW MOMENTS LATER THE CHECK ENGINE LIGHT CAME ON AND THE OVER DRIVE STARTED BLINKING OFF AND THE CAR WENT TO REDUCED POWER MODE. I TOOK IT TO O'REILLY'S THEY PLUGGED IT IN AND SAID IT WAS THE SHIFT SOLENOID E. TOOK IT TO ANOTHER PLACE AND THEY TALKED ABOUT JUST REPLACING THE WHOLE TRANSMISSION!! THE CAR ONLY COST ME $5400 WHY WOULD I PAY 4K FOR A TRANSMISSION!! WHY HAS THERE NOT BEEN ANY RECALLS ON THIS YET I HAVE SEEN SO MANY PEOPLE SAY THE SAME THING WITH NEW CARS AND LESS MILES THEN MINE, WHAT IS FORD DOING???......NOTHING!! BUILT FORD TOUGH MY [XXX]!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596683June 6, 2014
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHEN I FIRST NOTICED, IT WAS AROUND THE 45 MPH WHEN I FELT THE JERKING OF THE VEHICLE. AS TIME WENT ON IT STARTED TO DO THAT AT 35 AND (SOMETIMES OR) 45 MPH. THIS PAST TUESDAY 3RD OF JUNE 2014 IT STARTED TO DO THIS AT 15, 25, 35, AND 45 MPH FROM SITTING AT THE RED LIGHT AND MOVING FORWARD. AFTER GETTING A TUNE-UP.. IT IS A LITTLE BETTER BUT IT STILL DOES THAT AT 35 AND SOME TIMES AT 45. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595285May 31, 2014
AIR BAGS
AIR BAG WARNING LIGHT INTERMITTENTLY APPEARS AND FAILS TO EXTINGUISH AT STARTUP. VEHICLE PURCHASED FROM BELL FORD IN PHOENIX AZ. HAD BATTERY & ALTERNATOR FAIL ON FREEWAY IN PHOENIX PRIOR TO 2012 YET AFTER 2010. SAME VEHICLE REQUIRED NEW BATTERY AND ALTERNATOR AT PEP BOYS PASADENA TEXAS APPROX. 2011-2012 AND MULTIPLE BATTERY CHANGES IN 2014. LATEST NEWS IS THAT NEGATIVE BATTERY CABLE SHOWS CORROSION NEAR TERMINAL. SEE ALSO DATE COMPLAINT FILED: 05/27/2014 COMPONENT(S): ELECTRICAL SYSTEM , EXTERIOR LIGHTING , VEHICLE SPEED CONTROL DATE OF INCIDENT: 08/24/2013 NHTSA ID NUMBER: 10594425 REF. HEAVIER GAUGE CABLE ON 2008 THAN 2007, P/N 14300A,14300B (MFR.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594794May 29, 2014
AIR BAGS
I WAS HIT IN A HEAD-ON COLLISION BY ANOTHER CAR ON FEB. 28, 2013. THE CAR WAS TOTALED, BUT THE AIR BAG FAILED TO DEPLOY. I REPORTED THE PROBLEM TO FORD AND AFTER REQUESTING THAT I SEND THEM PICTURES OF THE CAR, THEY CONCLUDED THAT THEY WERE NOT RESPONSIBLE FOR MY INJURIES. I HAD PREVIOUSLY OWNED SEVERAL FORD VEHICLES, AND CONVINCED MY DAUGHTER THAT IT WAS A GOOD DECISION TO PURCHASE A BRAND NEW FORD. UNFORTUNATELY, SHE WAS DISAPPOINTED BECAUSE THERE WERE PROBLEMS WITH THE VEHICLE FROM THE TIME SHE GOT IT. THE CD PLAYER BROKE WHILE IT WAS UNDER WARRANTY, BUT THEY TOLD HER AT THE DEALERSHIP THE $750.00 CD PLAYER WOULD BE COVERED UNDER THE WARRANTY, BUT SHE'D HAVE TO PAY $150. FOR THE LABOR. THE AIRBAG LIGHT ON THE PASSENGER RARELY LIT UP WHEN SOMEONE WAS IN THE PASSENGER SEAT, BUT THEY TOLD ME IT WAS FINE. JUST LIKE SOME OF THE OTHER REPORTS I'VE HEARD, IT HAD STARTED MAKING STRANGE NOISES LONG BEFORE THE ACCIDENT, BUT WE WERE UNABLE TO FIND OUT WHAT THE CAUSE WAS. BEFORE THE CAR WAS 5 YEARS OLD, I HAD REPLACED THE ALTERNATOR, SHOCKS, A/C COMPRESSOR, AND I CAN'T SAY HOW MANY TIMES I HAD TO REPLACE THE BRAKES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10594425May 27, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
NHTSA 10023297 CONTENTS RE: NEGATIVE BATTERY CABLE CORROSION, SUBSEQUENT HEAVIER GAUGE REF. P/N 14300 / 14301 OEM HISTORY OF ALTERNATOR/BATTERY REPLACEMENT BEYOND NORMAL DUE TO CORROSION OF CABLING FOIA THE FREEDOM OF INFORMATION ACT, OR FOIA (5 U.S.C. 552, AS AMENDED), GENERALLY PROVIDES ANY PERSON WITH THE STATUTORY RIGHT, ENFORCEABLE IN COURT, TO OBTAIN ACCESS TO GOVERNMENT INFORMATION IN EXECUTIVE BRANCH AGENCY RECORDS. THIS RIGHT TO ACCESS IS LIMITED WHEN INFORMATION IS PROTECTED FROM DISCLOSURE BY ONE OF FOIA?S NINE STATUTORY EXEMPTIONS. FEDERAL REGISTER PUBLICATIONS, INCLUDING THE FEDERALREGISTER.GOV WEBSITE AND THE VARIOUS EDITIONS OF THE DAILY FEDERAL REGISTER, THE CODE OF FEDERAL REGULATIONS (CFR), FEDERAL REGISTER/CFR INDEXES, AND THE PUBLIC LAWS POSTED ON THE FEDERAL DIGITAL SYSTEM (FDSYS.GOV) ARE NOT SUBJECT TO THE REQUEST FOR RECORDS PROVISIONS OF THE FOIA. UNDER THE FOIA, OUR PUBLICATIONS ARE MADE AVAILABLE TO THE PUBLIC THROUGH NUMEROUS SOURCES, INCLUDING THIS WEBSITE, GPO?S FDSYS.GOV WEBSITE, THE GPO BOOK SALES PROGRAM, AND NEARLY 1,250 GOVERNMENT DEPOSITORY LIBRARIES LOCATED THROUGHOUT THE NATION. FOR MORE INFORMATION, SEE THE NATIONAL ARCHIVES AND RECORDS ADMINISTRATION FREEDOM OF INFORMATION ACT REFERENCE GUIDE. THIS GUIDE PROVIDES INSTRUCTIONS FOR OBTAINING INFORMATION FROM US (FOR BOTH OPERATIONAL AND HISTORICAL RECORDS) USING THE FREEDOM OF INFORMATION ACT. LEARN MORE ABOUT OUR FOIA REGULATIONS (36 CFR 1250). READ THE TEXT OF THE FREEDOM OF INFORMATION ACT (5 U.S.C. 552). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593929May 25, 2014
POWER TRAIN, ELECTRICAL SYSTEM
WHILE I WAS DRIVING MY 2007 FORD FOCUS, I NOTICED THAT IT WAS MAKING UNUSUAL NOISES BUT DIDN'T THINK ANYTHING OF IT UNTIL THE NOISES GREW PROGRESSIVELY LOUDER AND MORE ALARMING. INITIALLY I THOUGHT THAT I WAS PERHAPS IN THE WRONG GEAR SO WHEN I CAME TO A STOP LIGHT, I PUT MY CAR IN PARK AND TURNED IT OFF, THEN BACK ON AGAIN. THAT SEEMED TO ALLEVIATE THE SOUNDS MOMENTARILY AND I DROVE A DISTANCE BEFORE THE SOUNDS STARTED TO OCCUR AGAIN. AS I STARTED TO PAY MORE ATTENTION TO THESE NOISES, I NOTICED THAT THE GAS PEDAL WAS TREMBLING SO I PULLED OVER TO THE SIDE OF THE FREEWAY AND CONTACTED MY UNCLE, WHO IS A FISHERMAN BY TRADE. HE HAS DONE A LOT OF MECHANICAL WORK ON THE ENGINES INSIDE OF HIS 32-FOOT, COMMERCIAL-SIZED FISHING BOAT, SO I FRANTICALLY ASKED HIM WHAT I SHOULD DO. HE HAD ME DO A SERIES OF CHECKS INCLUDING CHECKING THE TRANSMISSION FLUID LEVELS, THE COLOR, AND THE ODOR. I REPORTED TO HIM THAT THE FLUID LEVELS SEEMED ADEQUATE AND THE COLOR NORMAL BUT THERE WAS PERHAPS A SLIGHT BURNT SMELL. THE ?OD IS OFF? LIGHT WAS ALSO FLASHING AND SO HE THOUGHT IT WAS MOST LIKELY A TRANSMISSION PROBLEM BUT THAT IT COULD BE A BELT ISSUE AS WELL. HE SAID THAT IT WOULD BE SAFEST TO GET BACK INTO THE CAR AND OFF THE FREEWAY, ONTO SURFACE STREETS AND RETURN HOME UNTIL I WAS ABLE TO TAKE THE CAR INTO THE FORD DEALERSHIP TO CHECK IF THE TRANSMISSION COULD BE COVERED UNDER WARRANTY. HE THOUGHT IT WAS QUITE STRANGE THAT I WAS HAVING THESE ISSUES AND I WAS ONLY AT 86,000 MILES. I CAUTIOUSLY DROVE THE WHOLE WAY HOME, NOT QUITE SURE IF I WAS GOING TO MAKE IT BACK. I THEN ARRANGED AN APPOINTMENT TO HAVE MY CAR SERVICED BY THE FORD DEALERSHIP AND CONTACTED AAA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592960May 21, 2014
AIR BAGS, SEAT BELTS, STRUCTURE:BODY
MY CAR WAS HIT HEAD ON, THE PASSENGER SIDE SEAT FELLED TO HOLD AND ALL THE SLACK CAME LOOSE CAUSING THE PASSENGER TO HIT THE DASH. THE AIR BAGS FELLED TO DEPLOY. THE PASSENGER COULD HAVE BEEN REALLY HURT OR WORSE, COULD HAVE WENT THROUGH THE WIND SHIELD. CONTACTED FORD MOTOR AND WOULD GET A WRITTEN RESPONSE IN SIX WEEKS. RECEIVED A PHONE CALL A FEW DAYS LATER TELLING ME TO WORK WITH MY INSURANCE COMPANY TO GET IT REPAIRED. I ASKED TO BE COMPENSATED FOR DRIVING THIS CAR FOR SEVEN YEARS WITH AN DEFECTED SEAT BELT WITH I PURCHASED NEW. FORD SHOWED NO INTEREST IN THIS ISSUE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10592383May 19, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
I WAS ON MY WAY TO WORK AND THE KNOB TO CHANGE YOUR AIR SETTING TO DEFROST BROKE, WHICH EVENTUALLY CAUSE MY WINDSHIELD TO ICE UP AND FOR ME TO GO IN THE DITCH.I TOOK THE CAR INTO FORD 3 TIMES TO GET IT FIXED UNTIL THEY TOLD ME THE MAIN BOX THAT CHANGES WHICH DIRECTION THE AIR COMES OUT WAS BROKEN ($2,000 FIX) AND THE MECHANIC SAID ITS COMMON ON FOCUS'S. I ASKED WHY IT WASN'T RECALL AND THEY SAID ITS NOT A SAFETY ISSUE, I RESPONDED "SO YOUR WINDSHIELD FREEZING OVER AND GOING IN THE DITCH BECAUSE OF IT ISN'T A SAFETY ISSUE?" THEN HE AGREED, BUT I GUESS FORD DOESN'T STILL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10586731May 6, 2014
STRUCTURE:BODY:DOOR
I HAD DIFFICULTY OPENING DRIVERS SIDE DOOR, THE HANDLE WOULD "STICK OR CATCH". I WOULD HAVE TO RELEASE AND TRY AGAIN, SOMETIMES THIS WOULD SOMETIMES I HAD TO REPEAT THE PROCESS BEFORE IT WOULD OPEN. I TOOK IT TO A DEALER TO HAVE IT CHECKED ALONG WITH ANOTHER ISSUE THAT WAS RESOLVED. I WAS TOLD DOOR HAD NO PROBLEM. THE PROBLEM PERSISTED ON AND OFF FOR APPROXIMATELY TWO YEARS. THIS PAST SUNDAY I WENT TO ENTER CAR AND ALMOST PULLED DOOR HANDLE OFF AS IT SEEMED TO RELEASE FROM EQUIPMENT IT WAS ATTACHED TO. I NOW CANNOT OPEN THAT DOOR AND HAVE TO ENTER THROUGH PASSENGER DOOR. MILEAGE ATTACHED IS APPROXIMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578940April 10, 2014
STRUCTURE:BODY, ENGINE
MY SON WAS INVOLVED IN A 4 CAR ACCIDENT, HE WAS THE THIRD CAR IN THE ACCIDENT. THE FIRST CAR CLAIMS THAT ANOTHER CAR AHEAD OF HER STOPPED SHORT AND TO AVOID HITTING THE CAR SHE SLAMMED ON THE BRAKES CAUSING THE SECOND CAR TO HIT HER IN THE BACK. MY SON COULDN'T STOP IMMEDIATELY SO HE HIT THE SECOND CAR IN THE BACK., THEN THE FOURTH CAR HIT [XXX] ON THE BACK WITH ENOUGH FORCE TO DENT THE WHOLE HOOD AND BROKE THE RADIATOR AND CAVE THE FRONT BUMPER INTO THE MOTOR. THE CAR IS NOT DRIVABLE. MY SON HAD TO GO IN THE AMBULANCE SINCE HIS CHEST WAS HURTING AND HIS NECK GOT STIFF AND SORE THAT HE COULDN'T MOVE IT. HOWEVER I DON'T UNDERSTAND WHY THE AIRBAGS DIDN'T ENGAGE EVEN WHEN MY SONS CAR GOT HIT WITH ENOUGH FORCE TO DENT HIS WHOLE FRONT END. PLEASE ADVICE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10578731April 8, 2014
VEHICLE SPEED CONTROL
CPSC:I1430512A. 2007 FORD FOCUS. CONSUMER STATED THE CAR REV'S UP AND ACCELERATED WITH HER OUT FOOT BEING ON THE GAS. *LN THE CONSUMER STATED SHE HAD TO APPLY BOTH FEET TO THE BRAKE, IN ORDER TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577297April 4, 2014
AIR BAGS, STRUCTURE:BODY, ENGINE
MY CAR WAS IN A SINGLE VEHICLE ACCIDENT AS WE HIT A POWER POLE HEAD ON GOING AT LEAST 50 MPH. I WASN'T THE DRIVER. AT IMPACT BOTH THE DRIVER AND MYSELF HAD OUR HEADS CRASH INTO THE DASHBOARD. THE DRIVER SMASHED HIS HEAD INTO THE STEERING WHEEL AND I HIT THE AREA ABOVE THE GLOVE BOX. MY HEAD ALSO HIT THE PASSENGER DOOR. THE CAR CAUGHT ON FIRE AND BURNED COMPLETELY TO THE GROUND. MY CONCERNS ARE THAT WITH AN ACCIDENT OF THAT MAGNITUDE, NOT A SINGLE AIRBAG DEPLOYED IN THE CAR. ALL 4 PASSENGERS RECEIVED MULTIPLE SEVERE INJURIES. I'M AWARE THAT IN SOME SITUATIONS AIR BAGS CAN MAKE THINGS WORSE, BUT IN THIS CASE I'M SURE THAT THE AIRBAGS SHOULD HAVE DEPLOYED AND WOULD HAVE BEEN BETTER THAN US VIOLENTLY SLAMMING OUR HEADS AND FACES ONTO THE DASHBOARD AND STEERING WHEEL. I'M ALSO INTERESTED IN SEEING WHY THE SEAT BELTS DIDN'T CONSTRICT US FROM MOVING THAT FAR FORWARD. *TR
Crash:
Yes
Fire:
Yes
Injuries:
4
Deaths:
0
#10576407April 1, 2014
TIRES, SUSPENSION
I HAVE A 2007 FORD FOCUS, I HAVE REPLACED THE REAR TIRES 4 TIMES SINCE I BOUGHT THE CAR. THE MECHANIC SAID ALL FOCUS EAT REAR TIRES. I HAVE READ SEVERAL OTHER REPORTS OF THE SAME ISSUE. THANKS FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574202March 22, 2014
SEAT BELTS
THE DRIVER'S SEAT BELT OCCASIONALLY FAILS TO FASTEN PROPERLY. IT SEEMS TO CLICK INTO PLACE, AND THERE'S NO WARNING LIGHT OR CHIME, BUT THEN SOMETIMES IT COMES LOOSE AGAIN AFTERWARD WHILE I'M DRIVING. SOMETIMES I CAN TELL THAT SOMETHING SEEMED MAYBE OFF -- I'LL GIVE IT A TUG, AND MAYBE HALF OF THOSE TIMES I HAD A SUSPICION, IT POPS FREE. IT'S HAPPENED PROBABLY ABOUT 10 TIMES IN THE TIME I'VE OWNED THE CAR (SINCE 2010), MOST RECENTLY TODAY (3/22/14), SO IT'S NORMALLY FINE. AND IT ALWAYS GOES IN FINE AGAIN AFTERWARD. I DON'T KNOW IF THE OTHER BUCKLES ARE ALSO AFFECTED, BUT I'M NORMALLY THE ONLY PERSON IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568158March 10, 2014
POWER TRAIN
I WAS PULLING INTO A PARKING LOT AND PARKING WHEN MY GEAR SHIFTER FELL APART IN MY HAND. LITERALLY THREW UP A SPRING AND THE BUTTON POPPED OFF I MANAGED TO GET IT ACROSS THE STREET TO ADVANCED AUTO PARTSWHERE THE WORKER WAS KIND ENOUGH TO KIND OF FIX IT FOR ME. I HAVE NIGHTMARES ABOUT BEING ON THE ROAD AND IT FALLING APART AGAIN THIS IS SO UNSAFE. THANK YOU [XXX] THERE NEEDS TO BE A RECALL AS I HAVE READ MANY COMPLAINTS HERE ON THE SAME THING. ALSO THIS CAR HAS HESITATED WHEN DRIVING AND SLIPPED OUT OF GEAR ON NUMEROUS OCCASIONS. FRIGHTENING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564414February 14, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD FOCUS. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE WHILE TRAVELING APPROXIMATELY 50 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, HEAD, AND SPINAL INJURIES. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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