Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11232362July 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
2014 FORD FOCUS TRANSMISSION CLUTCH WENT OUT 3 TIMES SINCE I HAVE OWN THE CAR. STOPPED AT TRAFFIC LIGHT FOOT. ON BREAK CAR IN DRIVE CAR GOES FLYING BACKWARDS . CAR LOSE OF POWER WILL NOT GO IN REVERSE.SETTING WAITING TO PULL OUT IN MAIN ROAD FOOT ON BREAK CAR IN DRIVE CAR SHOT ME OUT IN FRONT OF A PEPSI TRUCK CAR CONTROL IT'S SELF. TOOK CAR TO POLICE STATION IN N BARBOURSVILLE WEST VIRGINIA TO REPORT IT THEY LAUGHED AT ME. CAR JUMP'S WILL NOT GO. THEN SENDS YOU FLYING BACKWARDS OR FORWARD. CAR IS TRYING TO KILL ME DRIVING THE CAR IN THE STREETS IS WHEN THIS HAPPENED OR WAITING TO PULL OUT ON THE STREETS IN GOING FROM 2017 TO 2019
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232392July 16, 2019
POWER TRAIN
7/15 DRIVING NORTH BOUND ON CLINE (HIGHWAY) AND WHILE MY FORD FOCUS SLIPPING OUT OF DRIVE IN TO NEUTRAL. COULDN'T GET MY CAR TO RESPOND AT ALL OR GET BACK IN DRIVE SO I PULLED OFF TO THE SHOULDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232396July 16, 2019
POWER TRAIN
7/15 WHILE APPROACHING A STOP SIGN OFF OF HIGHWAY CLINE MY FORD FOCUS SOUNDED LIKE IT WAS DOWNSHIFTING AS I HAD MY BRAKES APPLIED WITH SMOOTH PRESSURE THROUGHOUT BUT AS THE CAR DOWNSHIFTED AGAIN IT LAUNCHED ME INTO A 4 WAY INTERSECTION ALMOST CAUSING A MAJOR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232401July 16, 2019
POWER TRAIN
WHILE LEAVING WORK, I WAS BACKING UP IN THE PARKING LOT AND THE TRANSMISSION SHUTTERED VERY BADLY AND EVEN AS I HAD MY BRAKES APPLIED IT LURCHED SEVERAL FEET ALMOST COLLIDING WITH A GARBAGE DUMPSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232369July 16, 2019
UNKNOWN OR OTHER
I PURCHASED THE 2014 FORD FOCUS NEW IN AUGUST 2013. ISSUES BEGAN ALMOST IMMEDIATELY UPON TAKING OWNERSHIP OF VEHICLE. I RECALL AT 6,600 MILES HAVING PROBLEMS WITH THE TRANSMISSION AND SHUDDERING. FORD TECHNICIAN EXPLAINED THAT THIS WAS NORMAL IT WOULD EVENTUALLY ADJUST. CAR SHUDDERS AROUND 17 MPH AND ACCERLERATING ONTO ON RAMPS, ETC. THIS CAR IS UNRELIABLE AND UNSAFE. I REFRAIN FROM TAKING IT ON ROAD TRIPS EVEN WITHIN WASHINGTON STATE, AVOIDING ISSUES THAT COULD ARISE AT ANYTIME. AT NO TIME DURING THE PURCHASE OF THIS VEHICLE DID THE SALESPERSON EXPLAIN WHAT THE DP6 POWERSHIFT TRANSMISSION FEATURE WAS . I AM BEYOND FRUSTRATED WITH FORD'S UNWILLINGNESS TO RECOGNIZE THAT THIS IS A SERIOUS CONCERN AND EXPENSIVE FIX. THIS CAR IS AVERAGING A NEW CLUTCH ASSEMPLY AT 5,000-7,000 MILES. MY EXTENDED WARRANTY IS NO LONGER AVAILABLE AT WHICH POINT THESE CLUTCH ASSEMBLY REPLACEMENTS COST A MINIMUM OF $1800. I CAN'T AFFORD TO CONTINUE TO HAVE TO PAY THESE REPAIR COSTS. TO DATE, THIS CAR HAS HAD 7 CLUTCH ASSEMBLY & SEAL REPLACEMENTS AND CAR CURRENTLY HAS $55,000. RIDICULOUS. I SPENT OVER $30,000 ON THIS VEHICLE. SEE ATTACHMENT BELOW FOR LIST OF REPAIRS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232373July 16, 2019
POWER TRAIN
HESITATES WHEN ON THE EXPRESSWAY SHUTTERS WHILE DRIVING VERY UNSAFE TO DRIVE BUT WHEN I TAKE IT TO FORD DEALER THEY CAN NOT DUPLICATE PROBLEM SO THEY DONT DO ANYTHING SO I END UO WASTING MY DAY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11232419July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. THE CONTACT SLOWED THE VEHICLE DOWN, BUT THE JERKING CONTINUED. THE VEHICLE WAS TAKEN TO ZIEMS FORD CORNERS (5700 EAST MAIN STREET, FARMINGTON, NEW MEXICO 87402, 505-325-1961) AND THE DEALER REPLACED THE TRANSMISSION CLUTCH TWICE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232424July 16, 2019
UNKNOWN OR OTHER
TRANSMISSION: SHUTTERS. BUCKS. SHIFTS HARD. WHEN ACCELERATING THE TRANSMISSION BUCKS AND SHUTTERS WHICH MAKES CAR TO FEEL LIKE IT IS BOUNCING. FIRST TIME I HAD VEHICLE SERVICED THEY "FLASH REBOOTED" TRANSIMISSION WAS TOLD TO DRIVE IT 500 TO 1000 MILES SO IT CAN RESET ITSELF. SECOND TIME HAD SAME ISSUES THE CLUTCHES WERE REPLACED IN TRANSMISSION WHICH MY EXTENDED WARRANTY I PURCHASED COVERED. THE TRANSMISSION WAS SHIFTING NORMAL FOR AWHILE BUT NOW IT IS DOING THE SAME BUCKING, SHUTTERING ACTION IT WAS DOING A FEW DAYS AFTER PURCHASING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232436July 16, 2019
POWER TRAIN
MANY TIMES PULLING OUT FROM SIDE ROAD ONTO HWY SHUDDERS AND SOMETIMES LUNGES. ALSO WHEN TURNING THIS HAPPENS FREQUENTLY. HAD THE CLUTCH INSIDE TRANSMISSION REPLACED, HAD COMPUTER RECALIBRATED TWICE, AND LAST TIME WE TOOK BACK FORD SAID IT FELL WITHIN THEIR PARAMETERS OF BEING OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232444July 16, 2019
POWER TRAIN
THE TRANSMISSION CLUTCH SHUDDERS DURING LIGHT ACCELERATION CAUSING HESITATION WHEN AT STOP LIGHT OR STOP SIGN. ON SEVERAL OCCASIONS, WHEN AT A STOP, I WAS ALMOST REAR-ENDED DUE TO DELAY IN ACCELERATION. IT FEELS LIKE I AM IN 3RD GEAR WHEN TRYING TO ACCELERATE AT A STOP LIGHT/SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232454July 16, 2019
POWER TRAIN
CAR TRANSMISSION HESITATES, SHAKES AND SHIMMERS. I HAVE HAD THIS CAR REPAIRED 3 TIMES. EACH TIME IT COMES BACK. ITS ESPECIALLY WORSE IN STOP AND GO TRAFFIC. AT ABOUT 20-25 MILES PER HOUR I HAVE TO LET GO OF THE GAS THEN PRESS AGAIN JUST TO GET IT TO GO. THE DEALERSHIP PRETTY MUCH TOLD ME THEIR ISN'T MUCH ELSE THEY CAN DO EXCEPT KEEPING REPLACING THE MANUAL CLUTCH INSIDE THE AUTOMATIC TRANSMISSION. WHEN IT HESITATES, IT LITERALLY DOESN'T TAKE OFF AS FAST AS IT SHOULD. I DON'T FEEL LIKE I CAN TRUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232476July 16, 2019
POWER TRAIN
MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232492July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHENEVER THE GEARS WERE SHIFTED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE PEDAL WOULD NOT LET UP EASILY. THE VEHICLE WAS DRIVEN TO AUTONATION (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232504July 16, 2019
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232513July 16, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS PLACED IN REVERSE, IT MOVED FORWARD INSTEAD OF BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS SLOW TO RESPOND. ALSO, WHEN THE VEHICLE ACCELERATED, IT WOULD NOT MOVE FORWARD. THE CONTACT TOOK THE VEHICLE TO JORDAN FORD (13010 IH 35 N, SAN ANTONIO, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. *TR CONSUMER STATED NOT INCLUDED FROM MY VERB STATEMENT IS THE FOLLOWING: CAR HAS HAD FAILURES TO RESPOND ON NUMEROUS OCCASIONS, WITH THE MOST RECENT BEING LISTED ON THE REPORT.(7/2019). CAR HAS NOT BEEN TAKEN TO DEALER SINCE JULY 2017 WHEN IT WAS EXPERIENCING ALL OF THE SAME SYMPTOMS BUT THEY TOLD ME NOTHING WAS WRONG WITH IT AFTER KEEPING IT FOR OVER A WEEK. CAR HAS HAD ISSUES SINCE DATE OF PURCHASE JAN 2004 AND I AM THE ORIGINAL OWNER. TO THIS DATE, CAR CONTINUES TO SLIP OUT OF BOTH REVERSE AND OUT OF DRIVE WHILE IN OPERATION. ACCELERATION IS SLOW AND UNPREDICTABLE, SOMETIMES DOESN'T MOVE FORWARD AT ALL WHEN ACCELERATING, SOMETIMES JUMPS FORWARD AND TAKES OFF AT A RAPID SPEED FROM A DEAD STOP. CAR HESITATES, SHAKES, SHUDDER, JERKS AND MAKES GRINDING NOISES ALL INDICATORS OF TRANSMISSION ISSUES. I HAVE SCHEDULED ANOTHER SERVICE APPT. WITH JORDAN FORD FOR 9/2/19, WHICH WAS THE FIRST APPT. THEY HAD AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232523July 16, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO FOLSOM LAKE FORD (LOCATED AT 12755 FOLSOM BLVD, FOLSOM, CA 95630, (916) 353-2000) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN), 18V735000 (FUEL SYSTEM, GASOLINE), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232485July 16, 2019
POWER TRAIN
PURCHASED THE VEHICLE NEW FROM FORD. THE SALES PERSON TOOK US ON A TEST DRIVE DURING WHICH TIME HE ADVISED THAT HE CAR HANDLED "DIFFERENTLY" BUT THAT IT WAS NORMAL AND THE WAY THAT THE VEHICLE SHOULD OPERATE. THE VEHICLE STALLS ALMOST COMPLETELY OUT, HESITATES TO GO JERKS WHEN ACCELERATING AND SKIPS. WHEN SITTING IN TRAFFIC OR ON SURFACE ROADS WITH ALOT OF STOP AND GO THE VEHICLE JERKS, HESITATES AND ATTEMPTS TO STALL OUT. THERE HAVE BEEN INSTANCES WHERE IT HAS JERKED SO BAD IT SEES THAT THE TRANSMISSION WAS GOING TO FALL OUT. FORD HAS REPEATEDLY SAID TO DRIVE IT AND IT WILL WORK ITSELF OUT. WE HAVE TAKEN IT IN FOR SERVICE, BUT NO FIX HAS BEEN MADE. THE COST OF REPEATEDLY GOING TO "SERVICE" THESE CONCERNS IS COSTLY AND TIME CONSUMING, ESPECIALLY WHEN NO RESOLUTION SEEMS AVAILABLE.WE ARE EXTREMELY FEARFUL THAT THE VEHICLE WILL STALL OUT WHILE TRAVELING AT HIGHER SPEEDS ON THE HIGHWAY. NOT AT ALL SAFE! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232532July 16, 2019
POWER TRAIN
CAR BADLY STUTTERS, MAKES IT HARD TO TAKE OFF AT LIGHTS. VERY DANGEROUS AT INTERSECTIONS. SOMETIMES CAN FEEL LIKE THE CAR IS POWERING OUT. VERY ROUGH WHEN SWITCHING GEARS. YOU CAN EVEN HEAR A GRINDING SOUND AND GREAT VIBRATIONS OF THE CAR. SOME DAYS YOU DON'T FEEL SAFE DRIVING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232541July 16, 2019
ENGINE
TAKATA RECALL I BOUGHT MY 2014 FORD FOCUS DURING MY FIRST YEAR OF COLLEGE. I STARTED TO NOTICE THE CARS CLUTCH SLIPPING IMMEDIATELY. AFTER PERSISTENTLY TAKING THE CAR TO THE DEALERSHIP ABOUT THE ISSUE FOR A YEAR, FORD FINALLY ADMITTED THERE WAS AN ISSUE WITH THE CAR AND THAT THEY WOULD GET ME IN THE LIST FOR A NEW CLUTCH. THEY (I ASSUME INTENTIONALLY) PROLONGED THE PROCESS JUST LONG ENOUGH TO ESCAPE THE LEMON LAW. WITHIN A MONTH OF HAVING MY CLUTCH REPLACED I STARTED TO NOTICE IT SLIPPING. I HAVE NOT HAD THE CLUTCH REPLACED AGAIN BECAUSE I FEEL THERE IS NO POINT. I NEED TO SELL MY CAR AND GET A NEW ONE THAT I FEEL SAFE DRIVING, BUT I AM UPSIDE DOWN ON MY LOAN. I WILL NEVER BUY FROM FORD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232548July 16, 2019
STRUCTURE:BODY, POWER TRAIN
REAR DOORS - LATCHES WERE BAD. PASSENGER SIDE OPENED WHILE TURNING. USED BUNGEE CORDS TO KEEP IT SHUT UNTIL LATCHES COULD BE REPLACED. TRANSMISSION - CHATTERED UPON DRIVING, LIKE WHEN 1ST LEARNING TO DRIVE STICK SHIFT. SOMETIMES IT WOULD NOT SHIFT UNTIL REACHING HIGH RPMS. OCCASIONALLY WOULD MOMENTARILY SEEM TO POP INTO NEUTRAL. THAT HAPPENED JANUARY 25, 2019. WAS PULLING OUT OF A RESTAURANT AFTER DARK, TURNING LEFT ON A 4 LANE DIVIDED HIGHWAY. IT PAUSED HALF WAY ACROSS THE NEAR LANE, A CAR WAS COMING DIRECTLY TOWARD ME AND I TURNED TOO SHARPLY AND RAN OVER THE MEDIAN. ENDED UP CRACKING THE OIL PAN, MESSING UP THE STEERING AND CRACKING THE ENGINE. IT WAS A TOTAL LOSS. I WAS LIVID WHEN I FOUND OUT THAT THE TRANSMISSION WAS WELL KNOWN TO BE DEFECTIVE AND DON CHALMERS FORD KNOWINGLY SOLD IT TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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