Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10967093March 19, 2017
ENGINE
PREVIOUS TRANSMISSION RECALL WORK DONE AND STILL HAVING THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958109March 15, 2017
STRUCTURE
2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RATTLING NOISES AND LEAKING FLUIDS. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE REPAIR SHOP, FOUR TIMES FOR THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966218March 15, 2017
POWER TRAIN
MY FAMILY HAS ALWAYS HAD FORD'S GROWING UP. FOR THE MOST PART I ALWAYS REMEMBER THEM BEING RELIABLE AND GREAT VEHICLES. IN 2005 I BOUGHT A 2003 F-350 WITH THE 6.0 DIESEL ENGINE. ANYONE THAT IS FAMILIAR WITH THE 6.0 POWERSTROKE KNOWS IT WAS A MONEY PIT FROM THE START. IT WAS A POOR DESIGN FROM FORD. THEY DID NOTHING TO HELP ME OUT. I EVENTUALLY SPENT AROUND 6,000 DOLLARS TO FIX THE ENGINE TO MAKE IT RELIABLE. A BIG DISAPPOINTMENT IN FORD. I RECENTLY BOUGHT A 2013 FORD FOCUS AND THE PROBLEMS STARTED ALL OVER AGAIN. TO MY UNDERSTANDING FORD IS VERY AWARE OF THE PROBLEMS WITH THE TRANSMISSION. ANOTHER BAD DESIGN FROM FORD. THE PROBLEM IS A BAD OIL SEAL IN THE TRANSMISSION THAT IS LEAKING OIL ON THE DRY DUAL CLUTCHES AND CAUSING THEM TO SLIP. THEY DID EXTEND THE WARRANTY 100,000 MILES. MY CAR HAS JUST OVER 66000 MILES ON IT. THEY WILL NOT COVER THE FIX BECAUSE IT HAS A SALVAGE TITLE. MY ARGUMENT IS THE PROBLEM IS IN THE DEFECTIVE PARTS IN THE TRANSMISSION IT HAS NOTHING TO DO WITH THE LIGHT DAMAGE IT HAD IN THE FRONT END TO STAMP A SALVAGE TITLE ON IT. OF COURSE AGAIN FORD WILL DO NOTHING TO HELP ME OUT. ANOTHER BIG DISAPPOINTMENT IN FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960295March 13, 2017
ENGINE
STOPPED AT A STOP SIGN AND THEN WHEN I HAD TO ACCELERATE TO TURN ONTO A HIGHWAY, IT WOULD NOT ACCELERATE. IT WAS STUCK IN LOW GEAR. LUCKILY THERE WAS AN EXIT OFF THE HIGHWAY AND I WAS ABLE TO PULL OVER. I WAS NOT ABLE TO ACCELERATE PAST 20 MPH! RESTARTED MY CAR AND IT WORKED FINE. BUT THEN 5 MINUTES LATER SAME THING, IT WOULD NOT ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960298March 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE TRANSMISSION AND THAT THE GEARS WERE DIFFICULT TO SHIFT AND CHANGE OVER. THE FAILURE BEGAN AFTER A DEALER'S REPAIR FOR A MANUFACTURER RECALL TO SERVICE THE TRANSMISSION. THE CONTACT WAS INCLUDED IN TWO MANUFACTURER SERVICE CAMPAIGNS, BUT WAS NOT NOTIFIED OF THE TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL CAMPAIGN EXTENSION AND THE TRANSMISSION CONTROL MODULE EXTENDED CAMPAIGN COVERAGE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THEY MAY BE ABLE TO ADDRESS THE TWO SERVICE CAMPAIGNS PERTAINING TO THE TRANSMISSION FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960385March 13, 2017
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960257March 12, 2017
POWER TRAIN
TRANSMISSION SHIFTING ERRATICALLY, CAR JERKS VIOLENTLY WHEN TAKING OFF FROM A STOP. THIS IS A KNOWN PROBLEM IN THESE DUAL CLUTCH TRANSMISSION. THIS CAR IS UNSAFE, WHY ELSE WOULD FORD KEEP EXTENDING THE WARRANTIES ON THESE TRANSMISSION. THESE TRANSMISSIONS ARE NOT FIXABLE AND VERY UNSAFE. THERE ARE NUMEROUS CLASS ACTION LAWSUITS AGAINST FORD ON THESE TRANSMISSIONS. WHY HAVEN'T YOU FORCED A RECALL ON THIS BEFORE PEOPLE START DYING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959900March 10, 2017
POWER TRAIN
TRANS SLIP OR HESITATES UPON TAKE OFF,, JERKING 3OR 4 TIMES THEN 2ND GEAR IS OK,,NEW CLUTCHES WAS DENIED BECAUSE OF SALVAGE REBUILT TITLE..THE VEHICLE HAS BEEN RE-CERTIFIED TO OPERATE IN HAWAII..VERY SLIGHT DAMAGE, LIGHT HIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959996March 10, 2017
STEERING
DRIVING DOWN THE ROAD APPROACHING A TRAFFIC SIGNAL WHEN THE STEERING WHEEL FROZE AND WOULD NOT MOVE EITHER LEFT OR RIGHT. FORTUNATELY I WAS STOPPED FOR THE SIGNAL. I HAD TO THINK ABOUT WHAT I WAS GOING TO DO ABOUT HOLDING UP TRAFFIC. FINALLY I TURNED THE IGNITION OFF. I WAITED APPROX 10 TO 15 SECONDS. I ATTEMPTED TO START THE CAR AND WHEN I STARTED I WAS ABLE TO MOVE THE STEERING WHEEL. I THEN PROCEEDED DIRECTLY TO MY MECHANIC VERY CAREFULLY. HE TOLD ME WHAT HE THOUGHT THE PROBLEM WAS THE ELECTRONIC STEERING MECHANISM. I THEN WENT DIRECTLY TO THE FORD DEALER, EXPLAINED MY PROBLEM AND LEFT THE CAR. HE CONTACTED ME LATER , SAID HE HAD TO ORDER THE PART AND WOULD LET ME KNOW WHEN THE CAR WAS READY TO BE PICKED UP. THE COST? WOW. THE NAME OF THE PART WAS STEERING GEAR ASSEMBLY, REPROGRAM SYSTEM WITH THE COMPUTER. SINCE IT WAS OUT OF WARRANTY, THE TOTAL COST WAS $1,972.19.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960051March 10, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TRANSMISSION FAILURE. I'VE HAD THE CLUTCH STRUM REPLACED SIX TIMES, MOST RECENTLY MY CAR EXPERIENCED A TRANSMISSION ELECTRICAL AND ACTUAL FAILURE WITHOUT WARNING. I WAS UNABLE TO MOVE ON A HIGHWAY BRIDGE. IT HAS BEEN HAVING SHIFTING ISSUES SINCE I GOT IT AND MAKES A NOISE AND STUTTERS, USUALLY BETWEEN FIRST AND SECOND GEAR BUT ALSO IN OTHER INSTANCES. THIS HAS BEEN AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959889March 9, 2017
UNKNOWN OR OTHER
VEHICLE SHUDDERS WHEN ACCELERATING AFTER A COMPLETE STOP. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLUTCH. I AM STILL HAVING THE ISSUE. THE SHUDDERING HAPPENS EVERYDAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959033March 7, 2017
POWER TRAIN
"TAKATA RECALL"MY 2013 FORD FOCUS AT 75,000 MILES THE CAR (AUTOMATIC TRANSMISSION) WOULD SHUDDER WHEN TAKING OFF FROM A STOPPED POSITION AND EVENTUALLY PROGRESSED TO RAPIDLY SLIPPING OUT OF ACCELERATION AND ACTING AS IF THE CAR WAS IN NEUTRAL. FORD REPLACED THE CLUTCHES UNDER WARRANTY, PROBLEM SOLVED. AT 150,900 THE TRANSMISSION FAILED AND FORD REPORTED TO ME THAT A $900 MODULATOR SHOULD FIX THE PROBLEM AND MAYBE THE CLUTCH WOULD AGAIN NEED TO REPLACED. MY COMPLAINT IS THAT THIS COMMUTER CAR IS A GOOD CAR WITH A FAULTY WIDELY KNOWN TRANSMISSION PROBLEM THAT WILL PROBABLY NOT BE FIXED BY REPLACING EXPENSIVE PARTS. FORD HAS STATED THAT IT WILL NOT HELP WITH ANY OF THE COST. THE DEALERSHIP THAT DOES ALL THE CARS MAINTENANCE WILL GIVE 10% OFF COST. FORD MOTOR COMPANY SHOULD RECTIFY THE FAULTY TRANSMISSION PROBLEM AND PROVIDE COMPENSATION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958875March 6, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957553February 28, 2017
STEERING, VISIBILITY/WIPER
POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT OF THE IGNITION. THEY WILL NOT TURN ON AT OTHER TIMES, ESPECIALLY WHEN NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957297February 27, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED CORRECTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING MOTOR BURNED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956893February 25, 2017
POWER TRAIN
MY 2013 FORD FOCUS HAS THE SAME TRANSMISSION AND THEREFORE THE SAME ISSUES THAT ARE COVERED BY FORD'S CUSTOMER SATISFACTION PROGRAM 14M01 BUT FOR SOME INEXPLICABLE REASON MY VEHICLE WAS OMITTED FROM THE PROGRAM. THE TECHNICIAN AT THE DEALER INFORMED ME THAT THE ISSUE WAS THE SAME. THE ISSUE IS AN ENGINEERING PROBLEM WITH THE TRANSMISSION NOT A MANUFACTURING ISSUE. TO EXCLUDE SELECTED VEHICLES DUE TO MANUFACTURING DATES OR LOCATIONS SHOULD NOT APPLY. THE APPLICATION OF THE ISSUE SHOULD BE ASSOCIATED WITH THE TRANSMISSION AND VEHICLE YEAR. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES SINCE I PURCHASED IT NEW 4 YEARS AGO. THE SYMPTOMS ARE SEVERE TRANSMISSION SLIPPAGE AND VIOLENT SHUDDERING WHILE ACCELERATING FROM A STOP. EACH REPAIR HAS CORRECTED THE PROBLEM FOR A VERY SHORT DURATION. ALTHOUGH THIS HAS NOT RESULTED IN A CRASH YET, I AM NOT CERTAIN THAT IT IS NOT A SAFETY ISSUE IF THE VEHICLES TRANSMISSION WAS TO FAIL TO ACCELERATE WHILE TURNING ACROSS LANES OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956773February 24, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED HOWEVER. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/17/17 LJ *CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10956339February 22, 2017
STEERING
2013 FORD FOCUS POWER STEERING TOTALLY WENT OUT WHILE PULLING INTO A PARKING SPACE. CAR WOULD STILL STEER BUT TOOK A TREMENDOUS PHYSICAL EFFORT. DEALER DIAGNOSED WITH A FAULTY STEERING EPAS. FORD HAS RECALLED OTHER MODELS FOR THIS EXACT ISSUE, BUT NOT THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956169February 21, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955515February 19, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ABOUT 1 AM THIS MORNING I LEFT WORK AND STARTED DOWN THE HIGHWAY WITH THE GAS GAUGE READING 44 MILES TO EMPTY. SINCE IT WAS RATHER LATE I DECIDED TO GO HOME AND JUST GET GAS IN THE MORNING BUT ABOUT HALFWAY HOME IT IT DROPPED ALL THE WAY FROM 44 DOWN TO 17 AND THEN ABOUT A MILE LATER RAN OUT OF GAS. THIS WAS AN ISSUE BUT NOT THE ONE I'M OVERLY CONCERNED ABOUT RIGHT NOW. I PLACED ON MY HAZARDS AND TRIED TO FLAG DOWN SOME HELP TO GET TO THE GAS STATION I HAD TO LEAVE THE CAR PARKED IN A CURVE AND THOUGH I WAS OFF THE ROAD IT WASN'T BY MUCH SO I LEFT THE HAZARDS ON. WHEN I CAME BACK ROUGHLY AN HOUR AND A HALF LATER THE BATTERY WAS COMPLETELY DEAD. I GOT GAS INTO THE CAR AND GOT THE BATTERY JUMPED AND THEN STARTED THE VEHICLE WITH ONE MAJOR ISSUE THE INSTRUMENT PANEL HAD GONE COMPLETELY DARK SO THERE WAS NO WAY OF TELLING HOW FAST I WAS GOING NOR COULD I SEE HOW MUCH FUEL WAS IN THE TANK OR ENGINE TEMPERATURE. THE OTHER ISSUE WAS THE TURN SIGNALS ALSO STOPPED WORKING. TODAY I CHECKED ALL THE FUSES AND WHEN I PULLED OUT THE ONE FOR THE INSTRUMENT PANEL IT WAS ABSOLUTELY FINE BUT WHEN I PUT IT BACK IN EVERYTHING CAME BACK TO LIFE LIKE THERE WASN'T A PROBLEM ABOUT AN HOUR AND A HALF LATER IN HEAVY TRAFFIC IT ALL WENT DARK AGAIN SO I WAS UNABLE TO USE MY TURN SIGNAL OR TELL HOW FAST I WAS GOING. ONCE AGAIN I JUST PULLED OUT THE SAME FUSE AND PUSH IT BACK IN AND EVERYTHING WAS FINE. THIS JUST SEEMS LIKE IT COULD BE A REAL DANGEROUS ISSUE AND AS I READ ONLINE THIS CAR SEEMS TO HAVE A PLETHORA OF THEM ALSO THE ISSUE WITH NOT GETTING AN ACCURATE READING OF HOW MUCH GAS IS IN YOUR TANK IS ALSO A PROBLEM. THE GENTLEMAN FROM THE STORE WHO HELPED ME PUT GAS IN THE CAR AND JUMP IT SAID HE HAS THE EXACT SAME MODEL FOR HIS WIFE AND THAT HE WAS TOLD WHEN SHE RAN OUT OF GAS IT WAS BECAUSE THE PLASTIC TANK MELTED AND CHANGE SHAPES ALLOWING INACCURATE READING OF THE AMOUNT OF FUEL LEFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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