Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#10929775December 4, 2016
POWER TRAIN
TRANSMISSION SHUDDERS UPON TAKE OFF , AND FUNNY NOISE ON BOTTOM END OF VEHICLE. SEEMS TO HAVE NO ACCELERATION BETWEEN 1ST & 2ND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928972December 1, 2016
POWER TRAIN
VEHICLE TRANSMISSION STUTTERS, HESITATES AND SHAKES UPON TAKEOFF. NO ACCIDENT HAS OCCURRED DUE TO THIS CONDITION BUT SEVERAL CLOSE CALLS HAVE OCCURRED. THE DEALERSHIP THAT INSPECTED THE VEHICLE COMPLAINT COULD IN FACT REPLICATE THE COMPLAINT BUT STATED THE TRANSMISSION DIDN'T HESITATE AND STUTTER"ENOUGH" TO WARRANT A FIX. IT SEEMS WAITING FOR A FATALITY IS NOT THE CORRECT STANCE FOR FORD PRIOR TO HAVING A RECALL FOR THIS PROBLEM OR TO FIX THIS INDIVIDUAL TRANSMISSION PROBLEM. I UNDERSTAND THERE IS CURRENTLY A CLASS ACTION PROCEEDING REGARDING THESE FAULTY TRANSMISSIONS. THE DEALER READILY ADMITTED THIS TRANSMISSION IS A PROBLEM BUT FORD DOES NOT CARE TO ADDRESS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928501November 29, 2016
ENGINE
VEHICLE WAS TAKEN IN TWICE TO THE DEALER TO REPAIR ISSUE WITH THE COOLANT SENSOR AND ASSOCIATED WIRING HARNESS. FAULTY COOLANT SENSOR/WIRING HARNESS/OTHER CAUSES CEL TO ILLUMINATE. DURING NORMAL DRIVING, VEHICLE WILL GO IN TO 'FAILSAFE MODE' WHICH DRASTICALLY LOWERS POWER OUTPUT. THIS HAPPENS INTERMITTENTLY AND RANDOMLY. VEHICLE MUST BE RESTARTED FOR IT TO FUNCTION NORMALLY AGAIN. ONLY TO GO BACK IN TO 'FAILSAFE MODE' SHORTLY AFTER. THIS PRESENTS A SAFETY ISSUE DURING MERGING, PASSING, STEEP UPHILL DRIVING, AND ANY OTHER INSTANCE WHICH REQUIRES POWER TO AVOID A COLLISION WITH A MOVING VEHICLE AND/OR STATIONARY OBJECT. THIS HAS HAPPENED TO ME TWICE IN 2 DAYS. I WAS MERGING ON TO THE HIGHWAY. I TRY TO MATCH THE SPEED OF TRAFFIC BUT IS UNABLE TO DUE TO THE 'FAILSAFE MODE' MY VEHICLE WAS IN. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE. LUCKILY, THE OTHER VEHICLE WAS ABLE TO SLOW DOWN ENOUGH NOT TO HIT ME. AND FORTUNATELY, THERE WAS NO OTHER VEHICLE BEHIND THEM. MY INABILITY TO MERGE SAFELY IN TO TRAFFIC ON THE HIGHWAY PRESENTS A HUGE SAFETY RISK FOR MYSELF AND OTHER MOTORISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911020October 2, 2016
POWER TRAIN
TRANSMISSION SHUDDERS, HESITATES, AND VIBRATES WHEN ACCELERATING FROM A STOP AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES THE CAR WILL NOT ACCELERATE QUICK ENOUGH SO IT CAN BE DANGEROUS WHEN PULLING INTO AN INTERSECTION WITH MOVING CARS. FORD SAYS THAT IT IS NORMAL. THE CAR VIBRATES SO BAD MY COMATOSE KIDS (ALWAYS ON PHONE) EVEN MENTION WHY THE CAR FEELS SO SHAKY. FOR A NEW CAR IT IS UNACCEPTABLE. I HAVE A 12 YEAR OLD CAR THAT IS MUCH SMOOTHER THAN THIS AND IT IS WORTH $1200. NOT TO MENTION SAFER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909859September 27, 2016
FUEL/PROPULSION SYSTEM
BOUGHT THIS CAR THIS SPRING AND BEEN HAVING SHIFTING PROBLEMS. THE DEALERSHIP SAYS IT IS NORMAL FOR THIS CAR. IT FEELS LIKE A MISFIRE BUT IT THE ELECTRONIC SHIFTED MANUAL TRANSMISSION. IF I KNEW THIS BEFORE I BOUGHT THE CAR I WOULD NOT HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909495September 24, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEAT BELTS
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899350August 29, 2016
POWER TRAIN
I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896374August 16, 2016
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888684July 26, 2016
ENGINE
MY 2016 FORD FOCUS HAS 5500 MILES ON IT AND IT OVERHEATED LAST WEEK, FORD TOWED TO DEALER AND AFTER A FEW DAYS GOT A CALL STATING THERE WAS A ENGINE PROBLEM AND THE ENGINE NEEDS TO BE REPLACED. I ASKED IF THEY COULD JUST GIVE ME A NEW VEHICLE BECAUSE OF THE LOW MILLAGE AND I WAS TO NO BY DISTRICT SERVICE MANAGER. LAST FORD I BUY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885606July 18, 2016
ELECTRICAL SYSTEM, POWER TRAIN, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883807July 10, 2016
AIR BAGS, STRUCTURE:BODY
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10877036June 27, 2016
VEHICLE SPEED CONTROL
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10864438May 11, 2016
POWER TRAIN
THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860188April 18, 2016
WHEELS
TIRE SEPARATED ON BOTH SIDES WALLS AT THE TIME THE TIRE MADE A BOOM NOISE. MOVE TO THE SIDE OF THE ROAD. IN MOTION ON JOB IN JACKSONVILLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837490February 22, 2016
UNKNOWN OR OTHER
WHILE DRIVING ON HIGHWAY 95 APPROXIMATELY 65 MILES PER HOUR SOUTHBOUND I HEARD A LOUD EXPLOSION, I DID NOT FEEL ANY IMPACT ON THE AUTOMOBILE BUT BEGAN TO HEAR RATTLING ON THE TOP OF THE ROOF. WHEN I PULLED OVER, I SAW THAT SUNROOF HAD SHATTERED AND EXPLODED. THE SUNROOF COVER ON THE INSIDE OF THE VEHICLE WAS CLOSED AND HAD NOT BEEN OPENED. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. I HAVE PICTURES. NO OTHER DAMAGE TO THE VEHICLE ANYWHERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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