Ford Focus Complaints (2010)

287 consumer complaints on file.

#10809979December 14, 2015
ENGINE
VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810058December 14, 2015
POWER TRAIN
AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810182December 14, 2015
UNKNOWN OR OTHER
PARKED PUT SHIFT IN REVERSE. CAR DIES AND WRENCH LIGHT COMES ON 8-10 TRIES RECENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808562December 5, 2015
ENGINE
THE ENGINE MOUNTS ARE FAILING AT 35,000 EXCESSIVE RATTLING IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808329December 4, 2015
UNKNOWN OR OTHER
DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794738November 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR DOORS FAILED TO OPEN WHEN USING THE KEYLESS ENTRY SYSTEM. THE CONTACT ALSO STATED THAT THE KEY FAILED TO WORK IN THE KEY-LOCK ON THE DRIVER'S DOOR. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS OF DEPRESSING THE UNLOCK BUTTON ON THE KEYLESS ENTRY REMOTE, THE DOOR WAS ABLE TO BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789974November 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,840. UPDATED 12/01/15*LJ UPDATED 1/12/2016 *CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785976October 26, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785846October 25, 2015
UNKNOWN OR OTHER
I HAVE COMPLAINED ABOUT MY DOOR LOCKS ON THE BACK OF MY CAR FOR THE LAST TWO AND A HALF TO THREE YEARS AND NO ONE LISTENS TO ME. IT IS A SAFETY HAZARD FOR ME AND MY GRANDCHILDREN. I CAN'T TAKE THEM WITH ME BECAUSE THE LOCKS DON'T UNLOCK. NOT A SAFE THING IF A ACCIDENT HAPPENED. COULDN'T GET ANYONE OUT OF BACK SEAT. PLEASE HELP ME. I KNOW I'M NOT THE ONLY ONE WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785887October 25, 2015
WHEELS, TIRES
I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10762863September 10, 2015
UNKNOWN OR OTHER
AIR CONDITIONER FAILING TO COOL. MY CAR HAS 33,000 MILES ON IT. I BOUGHT IT NEW IN OCT 2009. I AM TOLD IT WILL BE ABOUT $1,600 OR MORE TO REPAIR THE AC. THIS IS NOT ACCEPTABLE ON A CAR WITH 33,000 MILES ON IT. I AM TOLD THE DASH, STEERING COLUMN AND CONSOLE HAVE TO BE REMOVED TO REPAIR. I BOUGHT THIS CAR TO LAST ME THE REST OF MY LIFE. THE FACTORY WARRANTY IS FOR 36,000 WHICH OBVIOUSLY I AM UNDER BUT IT IS FIVE YEARS OLD. I CAN'T AFFORD TO FIX IT ON MY SS DISABILITY INCOME AND CAN'T LIVE IN TEXAS WITHOUT AC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761040September 2, 2015
STEERING
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE STEERING WHEEL FAILED AND THE CHECK STEERING WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY AND DROVE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758750August 24, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 25 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748799August 14, 2015
ENGINE, ELECTRICAL SYSTEM
WHEN KEY TURNED AND REMOVED FROM IGNITION, ENGINE DOES NOT SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745627August 2, 2015
UNKNOWN OR OTHER
THE REAR PASSENGER DOOR LATCH HAD BEEN STICKING ON OCCASION, MAKING IT DIFFICULT TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. IN MID-MAY, WE BEGAN HAVING TROUBLE GETTING THE DOOR TO LATCH WHEN BEING SHUT. AT TIMES IT WOULD LATCH AFTER SEVERAL TRIES, OR WHEN BEING SLAMMED EXTREMELY HARD. IN MID-JULY, THE LATCH STOPPED WORKING ALL TOGETHER. WE NOW HAVE THE DOOR STRAPPED SHUT FROM THE INSIDE MAKING IT IMPOSSIBLE TO DRIVE THIS CAR WHEN TAKING MORE THAN ONE PASSENGER, AND THE DOOR AJAR ALARM SOUNDS EACH TIME YOU TURN A CORNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743618July 27, 2015
VEHICLE SPEED CONTROL
JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHWAY. THIS DOES NOT APPEAR TO BE NORMAL TO ME. I WOULD THINK THAT SUDDENLY LOSING CONTROL OF ONE'S CAR, ESPECIALLY ON A HIGHWAY, IS VERY UNSAFE. SOMETIMES, I'VE DRIVEN WITHOUT INCIDENT AND SOMETIMES, I HAVE THIS PROBLEM. THE ONLY THING THAT I CAN IN COMMON IS THAT WHEN IT OCCURS, IT'S ALWAYS WITHIN A COUPLE OF MINUTES AFTER I START DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735904July 22, 2015
ELECTRICAL SYSTEM
CAR ALARM GOES OFF AT VARIOUS TIMES AND MY TRUNK POPS OPEN AS WELL WITHOUT ME PRESSING THE BUTTON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732826July 8, 2015
POWER TRAIN
ENGINE SURGED/FADED A FEW TIMES LATELY AND TWICE THE WRENCH SYMBOL CAME ON, BUT THE DEALERSHIP SAID NO CODES WERE REPORTED AND THEY COULD FIND NO PROBLEMS. TODAY WHILE DRIVING ON THE INTERSTATE THE SPEED SUDDENLY DECELERATED TO 0 SO I PULLED OVER TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. THE WRENCH SYMBOL DISPLAYED AGAIN. AFTER TURNING THE KEY OFF/ON THE WRENCH WAS GONE AND THE CAR STARTED MOVING NORMALLY AT HIGHWAY SPEED. A FEW MINUTES LATER THE SAME ACTION REPEATED BIT WHILE SLEEPING ON THE SHOULDER I HIT A METAL OBSTRUCTION ON THE ROAD WHICH A CAUSED A FLAT TIRE. AFTER CHANGING TO THE SPARE THE ENGINE SYMBOL DISPLAYED, BUT THE CAR OPERATED AT HIGHWAY SPEED NORMALLY. I STOPPED AT AN AUTO PARTS STORE WHERE THE READ THE STORED CODES, P2111 AND P2135. IT IS NOW BACK AT THE DEALERSHIP FOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732431July 7, 2015
VEHICLE SPEED CONTROL
GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732284July 6, 2015
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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