Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11242160August 6, 2019
POWER TRAIN
AT 11/25/15, 15,490 MILES FORD DEALERSHIP CHECKED VEHICLE FOR OUR COMPLAINT OF INCREASING HESITATION ISSUES AT ACCELERATION. FOUND NO CODES. SECOND REPORT AT 8/10/16, 22,896 MILES. WE TOLD DEALERSHIP THAT IT WAS LIKE THE TRANSMISSION OR CLUTCH WAS SLIPPING. NO CODES. 3RD REPORT AT 8/29/16, 23,057 MILES-- DEALER REPLACED CLUTCH ASSEMBLY AND SEAL KIT. AT ABOUT JULY 2019, 50,000 MILES SAME PROBLEMS RESURFACED. 8/6/19 FORD DEALER CONFIRMED CAR AGAIN NEEDS A NEW CLUTCH, BUT NO LONGER UNDER WARRANTY. CAR IS STUTTERING AT TAKE OFF FROM BUSY INTERSECTIONS, ACCELERATION RAMPS, ETC ALMOST CAUSING SERIOUS ACCIDENTS. SHOULD NOT HAVE TO REPLACE A CLUTCH EVERY 25000 MILES. AFFORDABILITY IS ISSUE AND SAFETY ISSUE BECAUSE OF AFFORDABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241706August 5, 2019
ELECTRICAL SYSTEM
THE FACTORY RADIO SHORTS OUT AND FRIES PARTS OF THE MAIN WIRING HARNESS. THIS CAUSES THE CAR TO MAKE LOUD POPPING NOISES THAT SOUND LIKE GUN SHOTS. SCARING THE DRIVER. IT ALSO SHUT THE CAR OFF WHILE I WAS DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241716August 5, 2019
UNKNOWN OR OTHER
WHEN STARTING CAR WOULD SPUTTER AND SHAKE. HAD TO HAVE TRANSMISSION AND CLUTCH REPLACED $1700. ALSO WHEN STOPPED IT WOULD SURGE FORWARD AND SOMETIMES BACKWARD. CAR IS A 2014 FOCUS EITH 15,500. MILES. AFRAID TO DRIVE ANY DISTANCE FOR FEAR OF SLIPPING OUT OF DRIVE. HAVE WRITTEN FORD BUT TO NO AVAIL. I HAVE ALL MY RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241830August 5, 2019
POWER TRAIN
SHUDDERING, JERKING, FAILING TO ENGAGE FROM A STANDSTILL. THIS HAS CONTINUED FROM TIME THE CAR WAS UNDER WARRANTY TO SEVERAL YEARS LATER. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE, AND NOW I HAVE GOTTEN A ENGINE SERVICE WARNING AND THE CAR HAS TROUBLE SHIFTING TO HIGHER GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241862August 5, 2019
POWER TRAIN
I HAVE HAD TWO PARTICULAR INCIDENTS OF WORRY, NOT INCLUDING DAILY ISSUES WITH MY VEHICLE. ONE WAS THE WINTER OF 2018 AND ONE WAS THE FALL OF 2018. WHAT IS HAPPENING WITH MY FORD IS THINGS SUCH AS, GETTING STUCK ON HILLS WHEN IT SNOWS BECAUSE MY CAR CANNOT GET OUT OF FIRST GEAR TO MOVE. WHEN DRIVING, EVEN ON FLAT AREAS, IT WILL CHUG AND JOLT AS YOU TRY TO ACCELERATE AND GET OUT OF FIRST GEAR GOING INTO SECOND. THERE ARE ALSO TIMES WHEN IT GETS LOUD AS IF IT IS STRUGGLING TO MOVE OR PARTS ARE GIVING OUT. I HAVE HAD A CHIP IN MY CAR REPLACED DUE TO IT LOSING ABILITY TO DRIVE PROPERLY AND INABILITY TO PUT THE CAR IN REVERSE. THIS CAUSED IT TO NEED TO BE FLAT BEDDED TO A DEALER FOR REPAIR. I SPECIFICALLY WORRY ABOUT DRIVING DURING THE WINTER IN THE SNOW AND ICE BECAUSE THE JOLTING ISSUE IS SO BAD I AM AFRAID I WILL GET STUCK ON ANOTHER HILL OR IN ACCIDENT. THIS DOES CAUSE FEAR WHEN I AM DRIVING AS TO WHAT MAY HAPPEN WHEN THE WEATHER GETS BAD OUTSIDE AND NOT KNOWING HOW MY CAR WILL RESPOND AND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241890August 5, 2019
FUEL/PROPULSION SYSTEM
THE PROBLEM OCCURS WHEN ACCELERATING FROM A STOPPED POSITION OR UPON SLOWING DOWN AND THEN ACCELERATING. THE VEHICLE JERKS AND SHAKES LIKE IT IS NOT GETTING ADEQUATE FUEL. THE AMOUNT OF GAS IN THE TANK MAKES NO DIFFERENCE. IT FEELS LIKE THE VEHICLE WANTS TO STALL. I JUST PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. I HAVE NOT NOTICED THIS PROBLEM WHEN GOING IN REVERSE BUT ONLY WHEN IN THE DRIVE POSITION. THE OWNER DID NOT HAVE A MANUAL FOR THE VEHICLE. I STARTED DRIVING THE VEHICLE IN MAY 2019. THE ORIGINAL OWNER SAID HE HAS NOT RECEIVED ANY RECALLS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241630August 4, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241423August 3, 2019
POWER TRAIN
2014 FORD FOCUS SE SEDAN. FORD PROCRASTINATED FIXING THE TRANSMISSION MODULE. I REPORTED THE PROBLEM REPEATEDLY BUT THEY SAID IT WAS NORMAL FOR THE 6 SPEED AUTO TRANSMISSION. FINALLY I THREATENED TO CONTACT NHTSA AND FORD CUSTOMER SERVICE AND THEY REPLACED THE MODULE AT 13,000 MILES AND AGAIN AFTER 26,000 MILES. THEY DELAYED AGAIN AND NOW AT 62,000 THEY SAY I NEED A NEW CLUTCH. MY DAD WAS A MECHANIC AND I TAKE CARE OF OUR VEHICLES. I BELIEVE THAT THE DELAY IN REPAIRING THE MODULE LEAD TO WEAR ON THE CLUTCH. IT IS VERY UNUSUAL FOR AN AUTOMATIC TRANSMISSION TO HAVE THIS PROBLEM WITH LESS THAN 100,000 MILES AND NORMAL WEAR AND TEAR, ESPECIALLY SINCE THE 2015 MODEL IS COVERED FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241311August 2, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING IN MOTION, I RAMDONLY GET AN ALERT THAT THERE IS AN ENGINE MALFUNCTION, WHICH THEN CAUSES MY CAR TO HAVE VERY LITTLE POWER WHEN ACCELERATING. IF I COME TO A STOP, THEN GIVE IT GAS, IT GOES EXTREMELY SLOW, CAUSING MY RPM'S TO SHOOT UP. MY TRANSMISSION IS HORRIBLE WHILE SHIFTING. ITS SPUTTERS, HESITATES, JUMPS, AND FEELS LIKE IT CANT MAKE UP ITS MIND ON WHAT GEAR TO GO IN. AND ITS ONLY GOTTEN WORSE. THRE HAS BEEN 3 DIFFERENT OCCASIONS WHERE AFTER STOPPING FOR GAS, OR BEING AT WORK THAT I HAVE SHUT MY CAR OFF, AND WHEN I WENT TO START IT UP AGAIN, IT WOULDNT. IT WOULNDT EVEN TURN OVER. AFTER TRYING SEVERAL TIMES, IT WOULD FINALLY START. WHATEVER IS CAUSING ALL OF THESE PROBLEMS, IS ALSO DRAINING MY BATTERY AS I HAD TO GET A NEW ONE AFTER JUST OVER 2 YEARS. A BATTERY IS SUPPOSED TO LAST 5 YEARS. FORD SAID ONLY 3-5 AND THEREFORE WOULD NOT COVER IT SINCE I WAS SUPPOSEDLY COMING UP ON THE 3RD YEAR. WHICH I WAS NOT. I DO NOT FEEL SAFE IN THIS CAR. AND I NOW HAVE A NEWLY TURNED 16 Y/O DAUGHTER WHOS JUST IS ABOUT TO LEARN HOW TO DRIVE. AND I SHOULD NOT FEEL ITS UNSAFE FOR HER TO HAVE TO LEARN IN THIS VEHICLE I HAVE A FEW MORE YEARS TO PAY ON IT AND IT WOULDNT BENEFIT ME TO SELL OR TRADE IN AT THIS POINT. I HAVE ATTACHED A PICTURE OF THE SECOND TIME I GOT THIS ENGINE ALERT. I CAN'T EXACTLY TAKE A PICTURE OF HOW MY CAR DRIVES OR HOW THE TRANSMISSION SHIFTS. IF I CAN SEND VIDEO'S, I'D BE HAPPY TO DO SO IF IT WOULD HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241327August 2, 2019
STEERING
STEERING WHEEL LOCKS UP AFTER STARTING CAR AND ALSO WHILE DRIVING AT LOW SPEEDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241373August 2, 2019
FUEL/PROPULSION SYSTEM
TAKATA GAS TANK RECALL: LAST YEAR AT 68,000 MILES I TOOK MY CAR INTO DEALERSHIP FOR GAS TANK RECALL. IT WAS REPAIRED AND THERE WERE NO MORE PROBLEMS UNTIL ABOUT A WEEK AGO. MY VEHICLE NOW HAS 82,000 MILES ON IT. IT STARTED JERKING AND STALLING A LOT AND I REALIZED IN THE PAST WEEK I HAD STOPPED TO GET GAS EVERY DAY ON MY WAY TO WORK. I HAVE PUT A TOTAL OF $55 IN TO DRIVE 300 MILES. I STARTED NOTICING THE MILES TO EMPTY DROPPING RAPIDLY JUST DRIVING LESS THAN 1 MILE.I TOOK IT TO THE LOCAL FORD DEALERSHIP WHO DID NOT PERFORM A DIAGNOSTICS TEST AND TOLD ME TO COME PICK THE VEHICLE UP, THE RECALL WAS ALREADY PERFORMED A YEAR AGO. SO I CALLED FORD MOTOR COMPANY TO COMPLAIN ABOUT THIS PEOBLEM AND WAS TOLD I COULD ONLY HAVE THAT PROBLEM FIXED ONCE! THEY TOLD ME THEY WOULD OPEN A CASE#CAS22299572 AND I WOULD HEAR BACK IN 1 BUSINESS DAY. I AM IN THE PROCESS OF MOVING AND I CAN'T GO TO WORK FOR FEAR OF THE CAR "BLOWING UP" ESPECIALLY WITH IT BEING 100 DEGREES OUTSIDE. WHY IS NOTHING BEING DONE WITH ALL THE PROBLEMS WE AS FORD FOCUS OWNERS HAVE BEEN DEALING WITH? OUR LIVES AND OUR FAMILY'S LIVES ARE AT STAKE HERE. I HAVE LOT JOBS, BEEN WORRIED SICK, NOT TO MENTION THE TIME I HAVE WASTED TAKING MY VEHICLE IN FOR TGE SAME THING TIME AFTER TIME AFTER TIME. THIS HAS BEEN INGOING FOR 4 YEARS WITH THE TRANSMISSION AND GAS TANK PROBLEMS. WHY IS FORD NOT OFFERING SOME KIND OF COMPENSATION TO THOSE OF US AFFECTED BY A VEHICLE THEY KNEW HAD PROBLEMS BEFORE THEY WERE PUT ON THE MARKET TO SELL! I JUST DON'T UNDERSTAND AND NOW IN THE PROCESS OF MOVING EXPENSES, I WILL HAVE TO GET A RENTAL CAR SO AI DON'T BLOW UP. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241372August 2, 2019
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. UPON PURCHASING THE USED VEHICLE, THE CONTACT WAS INFORMED THAT THERE WAS AN ACTIVE RECALL ON THE VEHICLE REGARDING THE ENGINE. WHEN THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH SOUTH TACOMA MAZDA (6027 S TACOMA WAY, TACOMA, WA 98409, (253) 722-2888), SHE WAS INFORMED THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN INFORMATION WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED MY CAR STOP WITHOUT NOTICE WHILE DRIVING DOWN THE STREET. I LEARNED THIS ALSO AFTER PURCHASE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241219August 2, 2019
AIR BAGS, SEAT BELTS
THE AIRBAG SIGN COMES ON AND THERE IS NOTHING WE WITH THE VEHICULAR, IT ALSO STATES THE SAFEBELT NEEDS TO BE SERVICED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241228August 2, 2019
POWER TRAIN
TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241236August 2, 2019
POWER TRAIN
TRANSMISSION STUTTERS AND STALLS WHEN I ACCELERATE. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES TO CORRECT THE PROBLEM BUT IT CONTINUES TO STUTTER AND STALL. IT HAS BECOME A DANGEROUS SITUATION AND I FEAR FOR MY SAFETY AND OTHER PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241246August 2, 2019
POWER TRAIN
TAKATA RECALL AND CLUTCH REPLACED AT LEAST TWICE BY SEYMOUR FORD IN JACKSON, MI. ON 3/4/19 MY CAR DIED AT A TWO-WAY STOP SIGN AND I WAS LUCKY TO PUSH IT OUT OF HARM'S WAY. IT WAS TOWED TO SEYMOUR AND THEY SOLDERED A PART BACK TOGETHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241184August 1, 2019
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED DURING A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASS AIRFLOW SENSOR WAS DAMAGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241189August 1, 2019
POWER TRAIN
WHEN I PRESS THE GAS PEDAL FROM 1-45 MPH THE CAR HESITATES TO GO AND THEN JERKS FORWARD. I TOOK IT INTO THE FORD DEALER WHO STATED IT WAS A BAD CLUTCH AND THEY REPLACED THE CLUTCH. A MONTH LATER THE SAME PROBLEM OCCURRED AGAIN SO I TOOK IT BACK TO THE DEALER WHO SAY THE TRANSMISSION WAS LEAKING WHICH RUINED THE CLUTCH AND IT HAD TO BE REPLACED AGAIN. WITHIN 2 MONTHS I HAD TO BUY 2 CLUTCHES AND PAY TO FIX THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240783July 31, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
MY CAR ENGINE WOULD NOT SHUT OFF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240806July 31, 2019
FUEL/PROPULSION SYSTEM
THE FUEL PUMP HAS FAILED ON MY FOCUS. THE CAR JUST SHUT OFF WHILE DRIVING. ENGINE TURNS OVER BUT WILL NOT START. IT WAS ON A RESIDENTIAL STREET. MY CAR WAS BUILT 7/14 WHICH FALLS OUTSIDE OF THE RECALL WINDOW WHICH ENDS IN MAY 20014. ITS MY FIRM BELIEF IT MAY VERY WELL BE THE SAME FUEL PUMP ISSUE THE OTHERS ARE HAVING. HAVE NOT MADE ANY REPAIRS YET AS THIS JUST HAPPENED LAST NIGHT 7/30/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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