Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10060594March 6, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER ON MY 2001 FORD FOCUS HAS FAILED TWICE AND LEFT ME STRANDED . TOTAL COST OF REPAIRS IS OVER $700. FORD WILL NOT STAND BEHIND PRODUCT. RECALL IS IN ORDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060501March 5, 2004
TIRES
ON FEB 28, 2004, DRIVING ON I-10 FROM LOUISIANA TO HOUSTON, FIRST HEARD A POP NOISE, THEN IMMEDIATELY FELT LOOSING CONTROL OF WHEEL, TRIED TO HIT BREAKS TO SLOW DOWN THE CAR, AND THEN MY 3 YEARS OLD FORD FOCUS FLIPPED OVER, AND THANKS GOD NOBODY GOT INJURED, AND EVERYONE WAS WEARING A SEAT BELT. CHECKED THE CAR, THE TREAD ON THE RIGHT REAR TIRE(GOOD YEAR) LOOKED RIPPED OFF, ASSUME THIS TIRE BLEW OR EXPLODED DURING THE DRIVE ON HIGHWAY, WHICH IS VERY SERIOUS SITUATION. INSURANCE IS STILL INVESTIGATING THE CASE. BUT MORE RIDICULOUSLY THE LA POLICE GAVE A TICKET FOR 'CAN'T MAINTAIN THE CAR". WE GOT 4 NEW TIRES FOR ONLY ABOUT 2 MONTHS, EVERYTHING IS IN GOOD MAINTENANCE, AND THERE WAS NO DRIVING FAULT OR OTHER ACCIDENT ASSOCIATED WITH MY ACCIDENT, PLUS WE WERE THE VICTIMS OF THIS TIRE EXPLOSION, WE ALMOST LOST OF LIFE DURING THE DEADLY FLIP OVER. THE INSURANCE IS DOING THE INVESTIGATING ABOUT TIRES, WE DON'T HAVE MUCH TO COMPLAIN, BUT IT MAY TAKE A WHILE TO DEAL WITH GOODYEAR THEN. NOW FOR THIS 170$ TICKET, 5 HOURS DRIVE FROM MY HOME IN MISSISSIPPI, WHAT WE SHOULD DO TO DEAL WITH THE LA POLICE? I FEEL LIKE THEY SHOULD TICKET GOODYEAR INSTEAD OF INNOCENT VICTIMS LIKE US, BUT 5 HOURS DRIVING TO COURT IS REALLY ANNOYING ESPECIALLY WE ARE STILL DRIVING A RENT CAR DURING THIS MOMENT. IS THERE ANYWHERE WE CAN DISCUSS THIS POLICE MANNER EXCEPT 5 HOURS DRIVING TO LA COURT? FRUSTRATED CAR OWNER LINGYUN JIN SUN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061476March 5, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060245March 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED, RESULTING IN A $250.00 REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057698March 3, 2004
FUEL SYSTEM, GASOLINE
DEALERSHIP REFUSED TO PERFORM THE STALLING RECALL 03V482000 REPAIRS UNLESS THE CONSUMER PAID $165.00 FOR A DIAGNOSTIC. *AK THE VEHICLE WAS REPAIRED AT ANOTHER DEALERSHIP AT NO CHARGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061158March 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
GEAR SHIFT LOCKED WITHOUT WARNING. AS A RESULT, VEHICLE BECAME INOPERATIVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061202March 2, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER WAS COMPLAINING OF A PROBLEM WITH THE FUEL LINE. VEHICLE WAS TURNED OFF AND THERE WAS A STRONG SMELL OF FUEL. ALSO, THERE WAS FUEL UNDER THE FRONT OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059901February 27, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 40 MPH, THE CONSUMER LOST STEERING CONTROL. THIS CAUSED A MINOR CRASH, AND THE VEHICLE WENT INTO A DITCH. THE CONSUMER HAD THE VEHICLE TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE. PLEASE PROVIDE MORE INFORMATION. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10060966February 27, 2004
SUSPENSION:FRONT
WHILE CONSUMER'S HUSBAND WAS DRIVING ON THE FREEWAY AND ATTEMPTING TO GET OVER INTO THE NEXT LANE, AS HE ACCELERATED AND TRIED TO GO OVER, VEHICLE SUDDENLY DROPPED IN THE FRONT, CAUSING HIM TO LOSE THE ABILITY TO STEER AND HIT A RETAINER WALL, FLIPPING OVER, LANDING, AND FACING ONCOMING TRAFFIC. CONSUMER'S HUSBAND DID NOT SUSTAIN ANY INJURY BECAUSE AIR BAGS DEPLOYED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10059961February 27, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BOTH FRONT COIL SPRINGS BROKE WHEN MY WIFE WAS DRIVING KIDS TO SCHOOL. THE FORD FOCUS (2001) FRONT END DROPPED TO THE GROUND WHEN THIS HAPPENED. THIS COULD HAVE CAUSED AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059895February 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHEN TRYING TO START THE VEHICLE, CONSUMER NOTICED A BIT OF HESITATION ON THE ENGINE. AS DRIVER STARTED TO BACK-OUT OF THE GARAGE AND HEADED ON TO THE NEIGHBORING STREET, VEHICLE STALLED AND DIED. (NAR) *LA *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055350February 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
RECALL 03V482000 CONCERNING STALLING. WHILE DRIVING ON THE HIGHWAY VEHICLE STALLED. DRIVER PULLED THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. DEALER INDICATED TO THE CONSUMER NO PROBLEM COULD BE FOUND. THE CONSUMER SHOWED THE DEALER A LETTER FROM FORD ABOUT THE FUEL DELIVERY PUMP. THE DEALER TOLD THE CONSUMER THAT THE REPAIRS WOULD NOT BE DONE UNLESS IT HAPPENED AGAIN. NO REPAIRS WERE DONE TO THE VEHICLE. *AK ROPER FORD HONORED THE RECALL ON 1/29/04. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060996February 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CONSUMER RECEIVED NOTIFICATION ABOUT THE FUEL PUMP PROBLEM ON 2000 AND 2001 FORD FOCUS. FORD DEALERS AND SERVICE DIDN'T KNOW ABOUT THE PROBLEM. *LA THE CONSUMER DISCOVER THAT IF SHE REFILLED THE TANK BEFORE THE VEHICLE HA 250 MILES, THE PROBLEM WOULD NOT OCCUR. THE FIRST TIME THE PROBLEM OCCURRED THE VEHICLE SPUTTERED AND EVENTUALLY STALLED. IT FELT LIKE A FUEL PROBLEM PER CONSUMER, IN WHICH SHE PLACED "STP FUEL INJECTION" IN THE TANK AND FILLED IT WHICH STOPPED THE PROBLEM. RECAL#03V482000 *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060982February 23, 2004
FUEL SYSTEM, GASOLINE
AFTER TAKING VEHICLE FOR RECALL REPAIR, ENGINE LIGHT CAME ON AFTER IT HASN'T BEEN DRIVEN FOR TWO DAYS. WHEN IT WAS TAKEN TO DEALERSHIP IT WAS FOUND THAT THERE WAS AN EXCESS LEAK IN THE SOLENOID CANISTER. *LA AFTER REPAIR ON SOLENOID CANISTER, CHECK ENGINE LIGHT REAPPEARED. CONSUMER TOOK VEHICLE BACK TO DEALERSHIP, LIGHT GOES OFF. CONSUMER WENT BACK AND FORTH TO DEALERSHIP BECAUSE CHECK ENGINE LIGHT KEPT APPEARING. ALSO, CONSUMER EXPERIENCE LOSS OF FUEL. CONSUMER FULLED GAS TANK AND AFTER BEING DRIVEN 51 MILES, TANK IS HALF FULL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061145February 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER EXPERIENCED SUDDEN LOST OF POWER AND SURGING AT DIFFERENT LEVELS OF SPEED. *PH THE CONSUMER RECEIVED A RECALL REGARDING THE FUEL PUMP, THE VEHICLE WAS INSPECTED AND IT WAS DISCOVERED THERE WAS A PROBLEM WITH THE PUMP. THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE AND HAD TO BE ORDERED. THE CONSUMER WAS TOLD THE PUMP AND FILTER WOULD BE REPLACED, HOWEVER THE FILTER WAS NOT INCLUDED IN THE RECALL AND WOULD COST $40.00. THE CONSUMER REQUESTED REIMBURSEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058796February 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2001 FORD FOCUS FAILED AFTER MY OWNING IT FOR LESS THAN 2 1/2 YEARS AND IT'S AROUND 58,000 MILES. I BOUGHT IT NEW. THE DEALERSHIP IS SURPRISED AND SAID THEY'VE NEVER SEEN THIS BEFORE; IT'S ONLY PARTIALLY BEING COVERED BY WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054116February 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 65 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. THE DEALERSHIPS MECHANIC HAS BEEN NOTIFIED BUT DID NOT RESOLVE THE PROBLEM. *NM THE SAME INCIDENT OCCURRED WHEN THE CONSUMER'S SON WAS DRIVING THE VEHICLE. (THE VEHICLE DIED WHILE IN HEAVY TRAFFIC) *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051997February 19, 2004
AIR BAGS:FRONTAL
WHILE DRIVING OVER ICE AT 25 MPH THE CONSUMER WAS UNABLE TO STOP THE VEHICLE, CONSEQUENTLY THE VEHICLE REAR ENDED ANOTHER VEHICLE. THE FRONT AIR BAGS DEPLOYED, HOWEVER THE FORCE OF THE PASSENGER SIDE AIR BAG CAUSED THE WINDSHIELD TO SHATTER. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058186February 15, 2004
VISIBILITY:WINDSHIELD, AIR BAGS, FUEL SYSTEM, OTHER
LEAKING FROM WINDSHIELD TO DASH TO PASSENGER CABIN: IN HEAVY RAINS AND CAR WASHES WATER WOULD COME IN THOUGH THE WINDSHIELD SEAL AND RUN DOWN INTO THE DASH NEAR AIR BAG AND COME OUT NEAR FUEL SHUT OFF VALVE. FORD WANTED $1,000 TO FIX THIS. THE PROBLEM HAPPENED ON OTHER FORD FOCUS MODELS. I WAS TOLD THERE WAS A SERVICE ADVISOR AND THAT NOTHING WOULD BE COVERED UNDER WARRANTY. AFTER DISCUSSING THIS MATTER, I GOT PRICE DOWN TO $150.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058066February 13, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED. CONSUMER TOOK VEHICLE TO DEALER, AND MECHANIC DETERMINED THAT ENGINE AND TRANSMISSION FAILED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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