Ford Focus Complaints (2003)

977 consumer complaints on file.

#10054011January 14, 2004
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS MALFUNCTIONED WHILE DRIVING AT NIGHT. VEHICLE WAS TAKEN TO DEALER NUMEROUS TIMES, BUT WAS UNABLE TO RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054017January 14, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES AT ANY SPEED A SQUEAKING SOUND WAS HEARD. DEALER REPLACED FRONT PADS, THEN ON SECOND OCCURRENCE, FRONT ROTORS WERE REPLACED. THIS DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051108December 26, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CUTS OUT WHILE DRIVING FOR NO APPARENT REASONS AND WITH NO WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049705December 14, 2003
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW IN MY 2003 FORD FOCUS SEDAN ZTS SPONTANEOUSLY SHATTERED OVERNIGHT WHILE PARKED IN THE DRIVEWAY. THE NEXT MORNING IT WAS FOUND COMPLETELY INTACT WITH NO SIGN OF IMPACT OR FORCED ENTRY. FORD REFUSED TO PAY FOR THE REPAIR STATING THAT I SHOULD CONTACT MY INSURANCE COMPANY AND HAVE THEM SUE FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048611November 24, 2003
AIR BAGS:FRONTAL
CONSUMER STATED WHILE DRIVING, THE PASSENGER SIDE AIR BAG DEPLOYED. SHE STATED SHE WAS THE ONLY ONE IN THE VEHICLE, SO NO ONE WAS INJURED. SHE STATED THERE WAS NO WARNING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042057November 19, 2003
WHEELS:RIM
REAR DRIVE WHEEL RIM IS BENT AND DAMAGED THE TIRE. DEALER STATED PROBABLY CONSUMER HIT A POTHOLE OR A CURB AND BENT THE WHEEL.*AK THE DEALER REFUSED TO REPLACED THE RIM UNDER THE WARRANTY BECAUSE THEY BELIEVED THE DENTED RIM CAME FROM THE VEHICLE HITTING A ROCK OR POTHOLE. THE BENT RIM CAUSED THE TIRE TO HAVE BUMPS ON IT. *PH *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039948November 18, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT 35 MPH AND WITH NO WARNING VEHICLE CAUGHT ON FIRE, HEAVY BLACK SMOKE AND FLAMES CAME FROM UNDER THE HOOD. THE DEALER WAS NOTIFIED. *AK NO WARNING LIGHT ILLUMINATED TO INDICATE THERE WAS ANY KIND OF PROBLEM. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10047808November 12, 2003
AIR BAGS:FRONTAL
WHILE DRIVING AT 25 MPH, THE SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE DRIVER SUSTAINED INJURIES AS A RESULT. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR INVESTIGATION. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10046801November 12, 2003
TIRES:SIDEWALL
WHILE DRIVING DOWN THE HIGHWAY AT 60 MPH THE LEFT FRONT TIRE ON MY CAR SUDDENLY BLEW OUT. IT WAS A FAILURE OF THE SIDEWALL. THE TIRE WAS A GOODYEAR INTEGRITY SIZE P185/65/R-14. THE SUDDEN BLOWOUT CAUSED 900 DOLLARS DAMAGE TO MY CAR AND THE DEALER AND TIRE MANUFACTURER REFUSED TO PAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045837November 10, 2003
FUEL SYSTEM, GASOLINE:DELIVERY
APPROXIMATELY 2 MONTHS AGO, I WAS TRAVELING AT 70 MPH IN FREEWAY TRAFFIC, AND MY 2003 FORD FOCUS QUIT ACCELERATING. THERE WAS NO PRIOR WARNING.*AK I BEGAN PUMPING THE GAS PEDAL, THINKING A FUEL LINE MIGHT BE CLOGGED, BUT IT DIDN'T SEEM TO HELP. FINALLY, ALTHOUGH SOMEWHAT CHUGGING, I GOT ENOUGH ACCELERATION TO WEAVE OUT OF TRAFFIC AND EXIT AT AN OFFRAMP. I PULLED INTO THE FIRST PARKING LOT, PUT MY CAR IN NEUTRAL, AND LET IT IDLE. THE ENGINE SOUNDED SMOOTH. AFTER A FEW MINUTES, I PUT THE CAR BACK IN DRIVE AND ALL WAS FINE. I TOOK MY CAR TO THE SAN DIEGO FORD DEALERSHIP AND WAS TOLD NO PROBLEM COULD BE DETECTED. I WAS ADVISED TO LET THE GAS TANK GO TO EMPTY, ADD STP, AND SEE IF THE PROBLEM CEASED. I DID SO. NOW, SEVERAL WEEKS LATER, I WAS DRIVING ABOUT 65MPH DOWN A DANGEROUS WINDING GRADE NEAR MY HOME IN MORONGO VALLEY. AGAIN, MY CAR LOST ACCELERATION. I BEGAN PUMPING THE GAS PEDAL, BUT THE MOTOR JUST REVVED. IT WAS AS THOUGH MY CAR HAD SLIPPED INTO NEUTRAL. I GLANCED DOWN AT THE AUTOMATIC SHIFT LEVER, TO SEE IF I HAD ACCIDENTALLY KNOCKED IT OUT OF GEAR. IT WAS STILL IN DRIVE. I BEGAN LOSING SPEED AND HAD TO COAST DOWN TO THE BOTTOM OF THE GRADE, WHERE THERE WAS PARKING ACCESSIBILITY. THE SAME AS BEFORE, I PLACED MY CAR IN PARK, LET IT IDLE FOR A COUPLE OF MINUTES, PUT IT IN DRIVE, AND IT WAS FINE. I TOOK IT TO PALM SPRINGS FORD, WHERE IT IS RIGHT NOW. I RECEIVED A PHONE MESSAGE FRIDAY EVENING, AFTER WORK, AND I WAS TOLD THE CAR HAS CHECKED OUT FINE. I HAD ASSUMED THIS WOULD HAPPEN, BECAUSE THE PROBLEM IS SO INTERMITTENT. THE SERVICE ATTENDANT, MIKE BRUNI, STATED HE HAD DOCUMENTED THE PROBLEM AND I COULD PICK UP MY CAR. I LEFT A MESSAGE ON HIS VOICEMAIL, EXPLAINING MY FEAR OF A COLLISION. THERE IS DEFINITELY A MAJOR PROBLEM THAT MUST BE FIXED, OR I FEEL MY SAFETY IS IN JEOPARDY. UNTIL THE PROBLEM IS ELIMINATED, I AM RELUCTANT TO TAKE MY CAR HOME. I SEE THE 2000-2001 FOCUS HAD A STALLING PROBLEM ALSO. ANY RELATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045749November 8, 2003
SERVICE BRAKES, HYDRAULIC
WHEN BRAKES GET WET, THEY MAKE A WHISTLING SOUND; THIS PROBLEM OCCURRED BEFORE WHEN TURNING; THE ROTORS HAVE BEEN CUT AND THE BRAKE PADS REPLACED; THE CAR HAS LESS THAN 4,000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045601November 6, 2003
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
2003 SVT FORD FOCUS: FLYWHEEL, PRESSURE PLATE, CLUTCH ASSEMBLY FAILURE. MULTIPLE CASES HAVE BEEN SUBMITTED TO DEALERS. VEHICLE HAS BEEN IN SHOP FOR 15 BUSINESS DAYS WITH NO END IN SIGHT. I HAVE ALSO HEARD OF BELLHOUSING CRACKING HOWEVER I'M NOT SURE IF THIS WAS A CASE WITH MY CAR, NO INFORMATION ABOUT THAT FROM DEALER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046512November 6, 2003
POWER TRAIN:CLUTCH ASSEMBLY:BELL HOUSING
CLUTCH BEGAN SLIPPING, CAUSING THE FLYWHEEL TO BREAK. THE CLUTCH CAME APART AND HIT THE BELL HOUSING. THEN, BELL HOUSING SEPARATED AND BROKE INTO THE RADIATOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040080November 5, 2003
SEATS
DRIVER'S SEAT HAD A PIECE OF METAL WHICH WAS EXPOSED, AS A RESULT, THE CONSUMER CUT HER LEG. *AK (SEVERAL OTHERS HAD BEEN HURT AS WELL) THE METAL WAS ONLY EXPOSED WHEN THE DRIVER'S SEAT WAS PUSHED FORWARD TO ALLOW THE PASSENGER IN THE BACK TO EXIT. IF THE SEAT WAS BACKED FOR A TALL DRIVER, IT WOULD BE EXTREMELY IMPOSSIBLE FOR THE PASSENGER TO BECOME INJURED. *SCC *JB
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10045315November 3, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
"CHECK BATTERY" LIGHT COMES ON WHEN DRIVING SLOWLY OR STOPPED. WHEN DRIVEN FOR MORE THAN 45 MINUTES SPEEDOMETER JUMPS WILDLY AND DASH LIGHTS GO ON AND OFF. ELECTRICAL BUZZING NOISE FROM DASHBOARD. DEALER REPORTS THAT THEY CAN NOT FIND THE PROBLEM. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044897October 28, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE APPLYING BRAKES BRAKE PEDAL EXCEEDED TO THE FLOOR AND VEHICLE CONTINUED TO ROLL. CONSUMER STATED SHE HAD TO PUT VEHICLE INTO THE PARK POSITION TO STOP IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044570October 22, 2003
AIR BAGS, SEAT BELTS
WHILE TRAVELING AT 40 MPH A DOG RAN INTO THE STREET AND CONSUMER'S VEHICLE HIT THE DOG. UPON IMPACT, NONE OF THE BAGS DEPLOYED, AND CONSUMER SUSTAINED CHEST INJURIES. IN ADDITION, DRIVER'S SIDE SEAT BELT FAILED, IT LOCKED THE DRIVER IN AFTER THE IMPACT. HOWEVER, PASSENGER'S SIDE SEAT BELT AND REAR SEAT BELTS FUNCTIONED PROPERLY.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10043314October 21, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
THE BRAKES ARE SQUEEKING AND MAKING THUMPING NOISES AT ONLY 6000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041755October 14, 2003
VISIBILITY:GLASS, SIDE/REAR
MY WIFE BARBARA PURCHASED A NEW 2003 FORD FOCUS. SHE BROUGHT IT HOME ON FRI. OCT.10TH. 2003, SHE PUT ON ABOUT 100 MILES. SHE PARKED IT IN OUR DRIVEWAY. ON MONDAY OCT. 13, 2003 WHEN I WENT OUT TO THE CAR I NOTICED THAT THE REAR WINDOW WAS CRAZED. WITH A CLOSER INSPECTION I SAW THAT THE WINDOW WAS COMPLETELY CRACKED. THE WINDOW WAS INTACT WITH NO SIGN OF IMPACT. I CALLED THE DEALER AND THEY ASKED ME TO BRING IT IN TO THEIR SERVICE CENTER. I DID AND THEY ARE REPAIRING IT. WE LIVE IN A REMOTE AREA WITH NO TRAFIC. THE CAR WAS PARKED IN A DRIVEWAY WITH THE REAR WINDOW FACING AWAY FROM THE ROAD. THE TEMPERTURE WAS 38 DEG. F.AT NIGHT AND 70 DEG. F DAYTIME. WE LIVE IN ALPINE, AZ ELLEVATION 8050 FT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041983September 30, 2003
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING AT 25/30 MPH. UPON IMPACT, NEITHER PASSENGER'S SIDE NOR DRIVER'S SIDE AIR BAGS DEPLOYED. PASSENGER SUSTAINED INJURES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Focus