Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10079400June 17, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE WAS EXPERIENCING THE SAME FAILURE AS DESCRIBED IN THE BATTERY CABLE RECALL 02V288000. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079367June 16, 2004
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING 50-55 MPH CONSUMER APPLIED FORCE TO BRAKES TO AVOID A COLLISION. DRIVER'S SIDE BRAKES LOCKED UP, CAUSING VEHICLE TO SWAY OFF THE ROAD INTO A DITCH, AND VEHICLE STRUCK A TREE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079295June 16, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT ANY SPEED ENGINE HESITATED INTERMITTENTLY. AS A RESULT, VEHICLE WAS ALMOST REAR ENDED. A RECALL WAS ISSUED FOR THE ENGINE STALLING, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079325June 16, 2004
SEATS:MID/REAR ASSEMBLY
CONSUMER'S VEHICLE EXPERIENCED THE SAME DEFECT AS MENTIONED IN NHTSA RECALLS 0V418000: VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE. DEALER STATED SORRY THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075384June 14, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN THE IGNITION, STEERING LOCKED. HIS IS THE SECOND TIME THIS HAS HAPPENED. 1ST TIME JULY 2002 - MILES 14,500 - FIXED UNDER WARRANTY. IGNITION DRILLED, TUMBLER REPLACED, NEW KEYS 2ND TIME JUN 2004 - MILES 24,000 (9500 SINCE LAST TIME). NOT FIXED UNDER WARRANTY AS IT WAS OVER 1YR EVEN THOUGH I HAVE ONLY PUT 9500 ON THE PART FOR 2YEARS. IGNITION DRILLED, TUMBLER REPLACED, NEW KEYS - COST $300. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075385June 14, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
NO CRASHES OR INJURIES, HOWEVER THER COULD HAVE BEEN SINCE THE CAR STALLED SEVERAL TIMES WHILE MY WIFE WAS DRIVING IT. SOME MONTHS AGO THE "CHECK FUEL CAP" LIGHT APPEARED. THIS HAD NEVER BEEN A PROBLEM, AS I ALWAYS TURN THE CAP SEVERAL TIMES AFTER FUELING. I HAD A LOCAL AUTO PARTS STORE RESET THE LIGHT. THIS HAPPENED AGAIN SO I SWITCHED GAS CAPS WITH THE OTHER 2001 FOCUS I OWN. THE LIGHT CAME ON AGAIN, FOLLOWED BY A "CHECK ENGINE" LIGHT. WHEN I HAD THE AUTO PARST STORE CHECK IT BEFORE RESETTING THE LIGHTS THEIR READOUT STATED "LARGE VACUUM LEAK". SINCE THE CAR RAN OK AND THERE WAS NO NOTICEABLE DROP IN FUEL ECONOMY, I FELT THERE WAS NO PROBLEM, UNTIL MY WIFE DROVE IT AND CAME BACK VERY UPSET THAT IT HAD STALLED SEVERAL TIMES AND SHE HAD TO USE THE GAS AS WELL AS THE BRAKE TO GET HOME. UPON TAKING IT TO THE DEALERSHIP, I WAS ADVISED THAT THERE WAS A LEAK IN THE FUEL FILLER NECK AND THAT THE PART AS WELL AS THE $30 FUEL CAP NEEDED REPLACED AT A COST OF OVER $350. I EXPLAINED THE FILLER CAP SWITCH (THE OTHER FOCUS HAS NOT HAD THE PROBLEM SINCE IT WAS BUILT IN MICHIGAN AND NOT MEXICE) AND THEY ONLY REPLACED THE FUEL FILLER NECK TO THE TUNE OF $324.65 WHILE THIS VEHICLE HAS 60,000 MILES ON IT I DO NOT FEEL THAT THIS WAS A COST THAT I SHOULD HAVE ABSORBED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075310June 13, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY FAILS TO TURN ON MY FORD FOCUS. THE IGNITION HAS BEEN DRILLED OUT AND REPLACED 2 TIMES ALREADY FOR THIS PROBLEM, THIS IS THE 3RD TIME IT HAS HAOPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075258June 12, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM, FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP, POWER TRAIN:AUTOMATIC TRANSMISSION
MY CAR HAS BEEN STALLING NOW FOR ABOUT A YEAR. I HAD IT FIXED AT AROUND 27,000 MILES AND I STILL HAD A FACTORY WARRANTY AND I WENT TO JOE MACHENS FORD IN COLUMBIA, MO (WHERE I BOUGHT THE CAR IN 10/01) AND THEY SAID IT WAS A WIRE ON THE TRANSMISSION THAT WAS CORRODED. ABOUT 3 WEEKS AGO, THIS HAPPENED AGAIN AND AGAIN I TOOK IT TO JOE MACHENS AND THEY TOLD ME THERE WAS NOTHING WRONG WITH IT. I HAD ASKED THEM TO CHECK AGAIN BECAUSE THIS HAD HAPPENED ABOUT A YEAR AGO AND IT WAS TRANSMISSION PROBLEMS. THEY REPLACED SOME SEALS. REPAIR WORK TOOK ABOUT A WEEK. ON JUNE 4, 2004, I WAS GOING DOWN I 270 IN ST. LOUIS, MO AND I WAS IN THE FAST LANE GOING 75MPH WHEN MY CAR STALLED. IT WOULD NOT GO AND I AM GLAD THAT I WAS GOING TO THE SPEED I WAS BECAUSE AS IT WAS DYING I WAS ABLE TO MANEUVER OVER TO THE SIDE OF THE ROAD. JOE MACHENS AGAIN FIXED IT AND SAID THAT IT WAS THE FUEL PUMP. THEY REPLACED MY FUEL PUMP AND MY FUEL FILTER ON JUNE 8, 2004. ON MY WAY HOME FROM COLUMBIA, MO ON JUNE 11, 2004 IT STALLED AGAIN. AS OF NOW I HAVE NOT SENT IT ANY WHERE TO GET IT LOOKED AT BECAUSE THIS HAPPENED LAST NIGHT ON MY WAY HOME FROM COLLEGE. THIS WILL NOW BE THE FOURTH TIME THIS HAS HAPPENED WITH NO RESULTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075052June 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
2001 FORD FOCUS IGNITION LOCKS. UNABLE TO START VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075062June 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:MODULE, ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN IN IGNITION, STEERING WHEEL LOCKED, BRAKE PETAL LOCKED, GEAR SHIFT LOCKED. CAR OUT OF WARRENTY. FORD EMERGENCY ROAD SERVICE WON'T HELP BECAUSE OF EXPIRED WARRENTY. CALLED NEAREST FORD DEALERSHOP (TOM HOLZER), GAVE ME THE PHONE NUMBER OF THEIR "TOWING" PERSON, TRIED 12 TIMES, GOT VOICE MAIL, NO CALL WAS EVER RETURNED. (I WAS "STUCK" IN A BANK PARKING LOT.. AND THEY WERE READY TO CLOSE) THE BANK PERSONEL WERE KIND ENOUGH TO LET ME USE THEIR PHONE AND PROVIDED A PHONE BOOK, BESIDES EVERY MALE IN THE BUILDING INDIVIDUALLY TRIED ANYTHING THEY COULD THINK OF TO GET MY CAR TO START... WITH NO LUCK. AFTER CALLING @ 6 LOCK SMITHS WITH 24 HOUR EMERGENCY ROAD SERVIE, I FINALLY FOUND ONE THAT KNEW EXACTLY WHAT I WAS TALKING ABOUT... HE INFORMED ME THAT HE GETS A CALL ON THE SAME PROBLEM APPROX. ONCE A WEEK ON FORD FOCUS'S. EVEN HE CAN'T UNDERSTAND WHY THERE HASN'T BEEN A "RECALL" ON THIS DEFECTIVE PART?? HE ALSO TOLD ME WHAT THE DEALERSHIP WOULD HAVE CHARGED ME TO REPLACE IT... @$550.00!! FORTUNATELY FOR ME THERE ARE STILL HONEST AND KIND PEOPLE AROUND, FORD DID "NOTHING" TO HELP ME!! I CAN'T IMAGINE I'M THE "ONLY" PERSON THAT HAS COMPLAINED ABOUT THIS PROBLEM, WHY HASN'T ANYTHING BEEN DONE ABOUT IT? WHEN THIS HAPPENS, YOU'RE DEFINATELY STRANDED!! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074988June 8, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING MY FORD FOCUS, THE RIGHT FRONT COIL SPRING PUSHED ITSELF PAST THE LOWER STOP ABOVE THE STRUT AND RESTED THERE. HAD IT GONE FURTHER, THE FRONT END WOULD HAVE COLLAPSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074874June 6, 2004
ELECTRICAL SYSTEM
GAUGES IN DASH ALONG WITH THE REST OF THE ELECTRICAL SYSTEM CUTS IN & OUT WHILE DRIVING. NOW, CAR WILL NOT START BUT DISPLAYS SAME PROBLEMS WHILE ATTEMPTING TO START VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074877June 6, 2004
ELECTRICAL SYSTEM FAILURE. PROBLEMS INCLUDE DASH BOARD GAUGES AND LIGHTS 'RESETING' THEMSELVES AND LIGHTS FLICKERING ON AND OFF. VEHICLE NOW WILL NOT START, POWER TO THE ACCERSSORIES AND RADIO IS FINE, FUSES HAVE BEEN TESTED AND NONE ARE BLOWN. CAR EXPERIENCES SOME TYPE OF ELECTRICAL SYSTEM STUTER WHEN AN ATTEMPT TO START THE ENGINE IS MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074492May 30, 2004
ELECTRICAL SYSTEM:IGNITION
I OWN A 2001 FORD FOCUS W/ 45,000 MILES. I WAS LEFT STRANDED MEMORIAL DAY WEEKEND 2004 WHEN THE IGNITION IN MY AUTOMOBILE LOCKED UP. I PLACE THE KEY IN THE IGNITION (WITH SOME DIFFICULTY) AND I AM UNABLE TO TURN THE KEY. I HAVE RESEARCHED THIS PROBLEM AND IT APPEARS THAT MANY OTHER PEOPLE HAVE HAD THIS EXPERIENCE W/ 2000/2001 FORD FOCUS. MY CAR REMAINS IMMOBILE AND I AM UNABLE TO ADDRESS THE PROBLEM UNTIL AFTER THE HOLIDAY WEEKEND. FROM WHAT I HAVE READ, I CAN ANTICIPATE $350-500 TO REPLACE IGNITION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074455May 29, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
SINCE AUGUST 2003, I HAVE EXPERIENCED IGNITION LOCK FIVE (5) TIMES WITH MY 2001 FORD FOCUS. FIRST TWO "REPAIRS" (8/03 AND 12/03) WERE COVERED UNDER WARRANTY, AND SUPPOSEDLY REPLACED THE IGNITION CYLINDER. I NEVER SAW THE OLD PART. HOWEVER, WHEN VEHICLE WAS TAKEN IN FOR SUBSEQUENT REPAIR TO THE SAME PROBLEM (2/04), I WAS TOLD THAT A PERMANENT REPAIR WOULD REQUIRE REPLACEMENT OF THE STEERING COLUMN AND WOULD COST ME $500+, BUT THAT THE IGNITION CYLINDER COULD BE REPLACED UNDER WARRANTY. I GOT NO RESPONSE TO MY INQUIRY ABOUT WHY NO PERMANENT FIX HAD BEEN MADE WHILE THE VEHICLE WAS UNDER WARRANTY. I DIRECTED THEM TO PERFORM THE REPAIR I COULD AFFORD - THE CYLINDER. I NEVER SAW THE OLD PART THAT TIME EITHER. THE CAR WAS RE-KEYED AS WELL. THE IGNITION LOCKED AGAIN ON 5/20/04, AND AFTER I CONTACTED FORD MOTOR COMPANY, THE SERVICE DEPARTMENT NOTIFIED ME THAT THEY HAD REPLACED THE TUMBLERS AND RE-KEYED THE VEHICLE AT NO CHARGE. THEY ALSO INFORMED ME THAT ANY SUBSEQUENT REPAIRS WOULD BE AT MY EXPENSE, AS THEY WOULD NOT BE COVERED BY WARRANTY. THE IGNITION LOCKED AGAIN ON 5/25/04. *LA THE INITIAL REPAIR TO THIS PROBLEM WAS MADE UNDER WARRANTY. IT WAS NOT A PERMANENT REPAIR, ALTHOUGH THERE WERE SERVICE BULLETINS AND A SIGNIFICANT RECORD OF COMPLAINTS ISSUED ON THIS SAME PROBLEM FROM EARLY 2001. AT NO POINT HAVE I RECEIVED A SATISFACTORY ANSWER, FROM THE DEALER OR FROM FORD CUSTOMER RELATIONS, TO WHY THE PERMANENT REPAIR WAS NOT PERFORMED IN AUGUST 2003. I FEEL THAT THE DEALER MADE NO ATTEMPT TO EFFECT A REPAIR ON THIS PROBLEM WHILE IT WAS WARRANTED, BUT STALLED WITH TEMPORARY FIXES UNTIL THE MILEAGE/AGE OF THE VEHICLE WOULD REQUIRE ME TO PAY, BOTH FOR PARTS AND LABOR. AS IT NOW STANDS, I WILL BE TAKING MY VEHICLE TO ANOTHER DEALER FOR THE REPAIR AND A SECOND OPINION, AND HOPE I CAN GET MY MONEY BACK. I REFUSE TO PAY EVEN TEN CENTS FOR A REPAIR BY A SERVICE DEPARTMENT THAT HAS ALREADY FAILED TO MAKE THE SAME REPAIR FOUR TIMES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073246May 27, 2004
SERVICE BRAKES, AIR:DISC:ROTOR, SERVICE BRAKES, AIR:DISC:CALIPER, SERVICE BRAKES, AIR:DISC:PADS, EQUIPMENT:MECHANICAL
I PURCHASED MY 2001 FORD FOCUS IN OCTOBER 2001. IN APRIL 2003, I HAD TO GET THE FRONT BRAKES, PADS, SHOES AND ROTORS REPLACED. THIS IS AFTER I HAD ALWAYS TAKEN MY CAR IN FOR SCHEDULED MAINTENANCE. I WAS TOLD THAT NONE OF THIS WAS COVERED. I WAS OUT OF OVER $400. THE SAME THING HAS HAPPENED AGAIN 13 MONTHS LATER. EVERYTHING NEEDS TO BE REPLACED. THE MAJORITY OF MY DRIVING IS HIGHWAY AND I CAN'T GET AN EXPLANATION FROM FORD. I PURCHASED A LEMON. THE SWITCH ALSO BROKE ON MY TURN SIGNALS. IT WOULD NOT AUTOMATICALLY TURN OFF. THIS HAPPEN IN FEB. 2003. AGAIN, A YEAR LATER, THE SAME THING HAS HAPPENED. SOMEONE NEEDS TO LOOK INTO THIS. *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074265May 26, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING IN THE MIDDLE OF A BUSY INTERSECTION. THE DEALER STATED THE FUEL PUMP MALFUNCTIONED AND WAS NOT SENDING FUEL TO THE ENGINE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073199May 26, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE SHAKES AND DIES ERRATICALLY. TOOK TO DEALER FOR FUEL PUMP ASSEMBLY RECALL. REPAIR HAS NOT FIXED. DRIVING ON HIGHWAY, STEP ON GAS ALL THE WAY AND CAR DECELERATES AND LOSES SPEED. INTERMITTENTLY DIES WHEN THIS HAPPENS. ALSO SHAKES VIOLENTLY WHILE STOPPED LEADING TO STALLING. ALL OF THE ABOVE HAVE HAPPENED ON SEVERAL OCCASIONS IN THE PAST COUPLE OF MONTHS. I THOUGHT THE RECALL FOR FUEL PUMP ASSEMBLY WOULD FIX IT, BUT IT HAS NOT. GETTING PROGRESSIVELY WORSE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073775May 18, 2004
VISIBILITY:GLASS, SIDE/REAR
WHEN THE VEHICLE WAS PARKED AND RUNNING, THE REAR WINDOW FELL THROUGH THE VEHICLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073566May 12, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER COMPLAINED ABOUT STEERING PROBLEMS. WHEN HE TOOK VEHICLE TO THE DEALER FOR REPAIRS CONSUMER WAS TOLD THAT IT WAS IGNITION CYLINDER. CONSUMER COULD NOT MAKE ANY TURNS, STEERING LOCKED, AND COULD NOT GET KEY OUT OF IGNITION CYLINDER. CONSUMER TOOK VEHICLE TO THE DEALER TWICE IN 8 MONTHS, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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