Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10100113November 17, 2004
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
OCT. 13-14, 2004: ENGINE WOULD CRANK AND CRANK AND NOT START AFTER SITTING OVERNIGHT OR FOR SEVERAL HOURS. AFTER MUCH CRANKING, ENGINE FINALLY WOULD START. OCT. 14 - PERSONAL MECHANIC IDENTIFIED THAT FUEL PRESSURE WAS BLEEDING OFF - FUEL WAS NOT REMAINING IN FUEL RAIL. DIRECTED ME TO TAKE IT TO FORD DEALER FOR FUEL PUMP RECALL 03V482000. OCT. 18 - TO SOLVE THE PROBLEM, RELATED TO FORD'S RECALL PROGRAM #03N01, FORD DEALERSHIP REPLACED FUEL PUMP. IN CONJUNCTION WITH THE FUEL PUMP REPLACEMENT, DEALER RECOMMENDED FUEL FILTER ALSO BE REPLACED, AT A COST TO ME OF $62.95 PLUS TAX. I APPROVED THIS. DEALER (SUNTRUP FORD) ALSO RECOMMENDED FUEL CLEANING INDUCTION SERVICE, DONE FOR $127.88. OCT. 28 - RETURNED TO DEALER FOR REPAIR. CAR HAD SPUTTERED AT STOP LIGHT TWICE, AND IDLE WHEN STOPPED HAD CHANGED FROM WHAT WAS NORMAL. DEALER COULD NOT DUPLICATE CONCERN, AND REPROGRAMMED THE CAR'S COMPUTER FOR $119.90. NOV. 16 - ON TWO OCCASIONS CAR SPUTTERED AFTER STARTING WHEN ENGINE WAS WARM. ON SECOND OCCASION, CAR WAS EXTREMELY DIFFICULT TO START. AFTER IT FINALLY STARTED, I DROVE ABOUT A BLOCK, AND IT STALLED WITHOUT WARNING AND WITHOUT SPUTTERING. CAR WAS TOWED TO PRIVATE REPAIR SHOP NEARBY, WHERE ON NOV. 17 MECHANIC INDICATED HE COULD NOT DUPLICATE THE CONDITION. MECHANIC PROMISED TO LOOK AT CAR AGAIN ON NOV. 18. CONSEQUENCES OF FAILURE - INCONVENIENCE, POTENTIAL DANGEROUS CONDITION, OUT SEVERAL HUNDRED DOLLARS FOR RECOMMENDED REPAIRS (RELATED TO RECALL) AND FOR TOWING. CAR STILL NOT DIAGNOSED BECAUSE CONDITION HAS NOT BEEN DUPLICATED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100115November 17, 2004
ELECTRICAL SYSTEM:IGNITION
NO EVENTS LEAD UP TO FAILURE. THE TUMBLERS IN THE LOCK KEEP GETTING STUCK MAKING IT ALMOST IMPOSSIBLE TO START THE CAR. WE TRIED TO TAKE IT TO THE DEALER, BUT IT WASN'T COVERED ON THE EXTENDED WARRANTY I PURCHASED. THEY WANTED $260 TO REPLACE IT, BUT IT WILL CONTINUE TO BREAK OVER AND OVER. FROM PEOPLE I HAVE SPOKEN TO ONLINE, AND IN PERSON, THIS PROBLEM HAPPENS A LOT WITH THE FORD FOCUS. SEEMS TO ME THAT THERE SHOULD BE A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101063November 16, 2004
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
CONSUMER HAD THE FUEL SYSTEM SERVICED ON A FUEL RAIL RECALL. VEHICLE WAS SHAKING, AND WILL NOT GO OVER 20 MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100037November 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION HAS LOCKED CONTINUOUSLY ON MY 2001 FORD FOCUS. THE KEY WILL NOT TURN AND THE STEERING WHEEL IS COMPLETELY LOCKED. I UNDERSTAND THIS IS A PERSISTENT PROBLEM WITH MANY VEHICLES, THERE IS A DESIGN PROBLEM, YET THERE HAS NOT BEEN A RECALL. SOMETHING NEEDS TO BE DONE!!!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100041November 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
I PUT THE KEY IN THE IGNITION OF MY 2001 FORD FOCUS AND IT WOULDN'T TURN. THE STEERING COLUMN/ WHEEL IS LOCKED UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098864November 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I TRIED TO START MY CAR (2001 FORD FOCUS) AND THE KEY WOULDN'T TURN AT ALL IN THE IGINITION. I SPENT THE BETTER PART OF 2 HOURS TRYING TO GET IT TO TURN AND IT DIDN'T. I ENDED UP HAVING TO HAVE MY CAR TOWED - AND HAVE BEEN TOLD THAT IT IS MY LOCK CYLINDER THAT IS SHOT AND NEEDS TO BE REPLACED. IT CAN'T BE REPLACED WITHOUT TEARING HALF MY DASH/STEERING COLUMN APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099949November 15, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
RECALL 02V288001 CONCERNING BATTERY CABLES. CONSUMER SAID THAT THE BATTERY CABLES WERE ROUTED TOO CLOSE TO THE ENGINE WHICH RESULTED IN AN UNDER HOOD FIRE. CONSUMER CONTACTED THE MANUFACTURER, AND WAS TOLD THAT THIS VEHICLE WAS NOT ELIGIBLE FOR RECALL DUE TO VIN EVEN THOUGH THE VEHICLE EXPERIENCED THE SAME DEFECTS AS DESCRIBED IN THE RECALL. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10094950November 15, 2004
ELECTRICAL SYSTEM
THE LEFT REAR DOOR WOULD INTERMITTENTLY OPEN WHEN MAKING A TURN WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE LEFT REAR DOOR ACTUATOR. *AK THE RIGHT REAR AND FRONT LOCKS WERE INOPERATIVE AS WELL. THE DOORS WOULD NOT UNLOCK BY REMOTE OR KEY INSERTION. THE DOORS HAD TO BE MANUALLY OPENED FROM WITHIN THE VEHICLE. THE RADIO HAD AN INTERNAL DEFECT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098661November 11, 2004
STEERING:LINKAGES
IN JUNE 2004, I TOOK MY 2001 FORD FOCUS INTO SUNSET FORD IN WESTMINSTER, CALIFORNIA COMPLAINING ABOUT A VIBRATION AND RATTLE IN THE FRONT END OF MY CAR. THEY CHARGED ME $80 AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. AGAIN, ON AUGUST 12, 2004, I TOOK MY 2001 FORD FOCUS INTO SUNSET FORD COMPLAINING THAT THE VIBRATION AND RATTLE WERE STILL THERE AND GETTING WORSE. THEY AGAIN CHARGED ME $80 FOR A DIAGNOSTIC AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. IN THE EARLY MORNING ON OCTOBER 2, 2004, I STARTED TO SLOWLY ACCELERATE FROM A COMPLETE STOP AND MY CAR FOR NO REASON AT ALL TURNED SHARPLY AND STRUCK A CURB. THERE IS NOW MAJOR STRUCTURAL DAMAGE TO MY CAR THAT WILL COST THOUSANDS OF DOLLARS TO REPAIR. THE ESTIMATE FOR THE REPAIRS POINT TO THE SAME TYPE OF PARTS AS ANOTHER RECALL MADE BY FORD FOR THIS SAME YEAR OF THE FOCUS. I CONTEND THAT THIS MAJOR DAMAGE WAS CAUSED BY FORDS NEGLIGENCE IN NOT FINDING AND FIXING THE ORIGINAL MECHANICAL DEFECT THAT I REPORTED TO THEM TWICE. I ALSO CONTEND THAT THE SYMPTOMS MY CAR WAS EXHIBITING WERE THE SAME AS DESCRIBED IN YOUR NHTSA CAMPAIGN ID #02V289000. (PLEASE NOTE THAT I AM RE-ENTERING THIS COMPLAINT AS I INCORRECTLY STATED THE YEAR OF THE FORD FOCUS AS 2000 INSTEAD OF 2001 IN COMPLAINT #10093930.)*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10083469November 9, 2004
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE VEHICLE STALLED ON TWO SEPARATE OCCASIONS. *JB THE SPEEDOMETER IN THE VEHICLE ALWAYS READS ZERO. THE MILAGE ERASE ON THEIR OWN AND POP UP AGAIN DAYS LATER THEN DISAPPEAR AGAIN. THE CONSUMER STATED THAT HE HAS TO TURN THE VEHICLE OFF AND TURN IT ON AGAIN TO READ THE GAS GAUGE. AUTOMATIC LOCKS ENGAGE 20 MINUTES AFTER THE CONSUMER HAS STARTED DRIVING. THE VEHICLE STEERING WHEEL BECAME HARD TO MOVE AS THE VEHICLE LOSS POWER AND SHUT DOWN ON SEVERAL OCCASIONS. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074317November 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVINGTHE VEHICLE STALLED. THE DRIVER WAS ABLE TO DRIVE IT TO DEALER FOR INSPECTION. THE MECHANIC COULD NOT DUPLICATED THE PROBLEM. THE DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM STILL OCCURS, AND HAS NOT BEEN RESOLVED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098458November 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AFTER COMPLETING MY SHOPPING, I RETURNED TO MY CAR. OPENED MY REAR LEFT DOOR TO PUT DOWN MY BAGS. COME TO CLOSE THE DOOR, BUT IT WOULD NOT SHUT AND AFTER TRYING FOR 40 MINUTES, THE DOOR FINALLY LATCHED SHUT. TRIED TO REMEDY THE PROBLEM AT HOME...BUT WAS FACED WITH THE SAME PROBLEM, THIS TIME IT TOOK EVEN LONGER TO SHUT. SINCE THE SUMMER, I HAVE NOT OPENED THE DOOR. CAME ONLINE TO CHECK FOR A RECALL/DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099610November 8, 2004
AIR BAGS:FRONTAL
BOTH FRONT AIR BAGS DEPLOYED INADVERTENTLY WHILE DRIVING 35-40 MPH. DEALER WAS NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099616November 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHOOK SEVERELY FOR NO APPARENT REASON WHILE DRIVING 10 MPH. VEHICLE COULD NOT ACCELERATE ANYMOR, AND IT FINALLY DIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099648November 8, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD. VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098254November 4, 2004
LATCHES/LOCKS/LINKAGES
THE IGNITION CYLINDER ON MY 2001 FORD FOCUS LOCKED UP LAST NIGHT AND WILL NOT ALLOW ME TO START THE CAR. THE STEERING WHEEL IS LOCKED, AND THE KEY WILL NOT TURN. THE DEALERSHIP SAYS I NEED TO REPLACE THE LOCK CYLINDER. AFTER DOING SOME RESEARCH ON THE INTERNET, I CAN SEE THAT THIS IS A VERY COMMON PROBLEM HAPPENING TO MANY PEOPLE, AND SOMETIMES IT HAPPENS MORE THAN ONCE. IF THIS IS THE CASE, FORD NEEDS TO OFFER A RECALL. PAYING $300+, PLUS TOWING IS NOT SOMETHING I WAS PLANNING ON PAYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098284November 4, 2004
ELECTRICAL SYSTEM:IGNITION
COMPLAINT INVOLVES 2001 FORD FOCUS STATION WAGON. LEFT TURN SIGNAL MALFUNCTIONED FOR A FEW DAYS, AND THEN THE IGNITION FROZE. UNABLE TO RELEASE THE STEERING WHEEL, I HAD THE CAR TOWED AND SUSTAINED DAMAGE FROM THE TOWING. APPARENTLY THIS DEFECT IS WELL KNOWN TO DEALERS AND TO FORD. MY CAR HAS 49K MILES ON IT AND IS NEVER ABUSED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098217November 3, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
I HAVE DISCOVERED AFTER HAVING WHEELS REMOVED FOR TIRE ROTATION AND REPLACEMENT THAT THE LUGS: NUTS HAVE A STAMPED SHEET METAL CAP ON THEM WHICH MAKES THE PLAIN NUTS LOOK LIKE ACORN NUTS. THE PROBLEM IS THAT THIS CAP IS RATTLED LOOSE BY THE IMPACT WRENCH AND FALLS OFF - LEAVING A NUT OF 17.4 MM ACROSS THE FLATS. SINCE THE LUG WRENCH IS 19MM, IT WILL MERELY SPIN AND ROUND-OFF THE NUTS - LEAVING DRIVER STRANDED, UNABLE TO CHANGE A FLAT TIRE. I TRIED TO CONTACT FORD ABOUT THIS ONLY TO DISCOVER THAT THEIR INVITATION TO "E-MAIL US" IS A ROUSE - THEIR E-MAIL DOES NOT WORK. THE DEALER HAD TOLD ME "THEY'RE ALL LIKE THAT" AND OFFERED NOT RESOLUTION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098022October 30, 2004
ELECTRICAL SYSTEM:IGNITION
WE OWN A 2001 FORD FOCUS. WE WENT OUT TO START IT 2 DAYS AGO AND THEY KEY WOULD NOT TURN IN THE IGNITION. APPARENTLY THIS IS A COMMON PROBLEM FOR FORD FOCUS CARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097996October 29, 2004
STEERING:COLUMN, LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
I AM THE OWNER OF A 2001 FORD FOCUS AND HAVE ALWAYS HAD PROBLEMS WITH IT. ON 10/28/2004 I STOPPED FOR GAS WITH MY TWO SMALL CHILDREN. AFTER RE-FUELING, WE ALL GOT BACK INTO THE CAR TO LEAVE AND THE KEY WOULDN'T TURN. MY WHOLE STERING COLUMN HAD LOCKED UP-THE STEERING WHEEL WOULDN'T BUDGE, THE SHIFTER WAS LOCKED AS WELL AS THE BRAKE PEDEL. ALTHOUGH MANY STRANGERS TRIED TO HELP ME START MY CAR, ME ADN MY CHILDREN WERE STUCK AT THE GAS PUMP FOR OVER AN HOUR. AFTER HAVING MY CAR TOWED THE DRIVER TOLD ME THAT THIS WAS HIS SEOND FOCUS THAT DAY WITH THE SAME PROBLEM AND HIS COMPANY TOWS SEVERAL A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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