Ford Focus Complaints (2003)

977 consumer complaints on file.

#10127937August 12, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS WERE DIFFICULT TO UNLOCK ON THE CONSUMERS 2003 FORD FOCUS. *JB ON 2 SEPARATE OCCASIONS, THE REAR DOOR OPENED BY ITSELF. THE REAR PASSENGER DOOR IS NOW BEING HELD SHUT WITH BUNGEE CORDS. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132155August 9, 2005
AIR BAGS:FRONTAL
DT: CONSUMER HAS A 2003 FORD FOCUS WHICH WAS INVOLVED IN A HEAD ON COLLISION ON AUGUST 7, 2005 WHILE TRAVELING 10 MPH. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. CONSUMER'S SON WAS DRIVING AND APPLIED BRAKES BEFORE IMPACT, WHEN THE OTHER VEHICLE HIT THE FRONT END VEHICLE WENT OUT OF GEAR AND WAS KNOCKED BACKWARDS. ROAD WAS DRY AND CLEAR OF DEBRIS. CONSUMER, SON AND , DAUGHTER SUSTAINED INJURIES. . CONSUMER SUSTAINED LOWER BACK AND NECK INJURIES, . SON AND DAUGHTER SUSTAINED NECK INJURIES. POLICE AT SCENE WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. ALL OCCUPANTS WERE WEARING SEAT BELTS. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10131929August 8, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
DT: CALLER'S VEHICLE HAD A DEFECTIVE EGR TUBE. THE WELDING CAME OFF, AND THE FUMES GOT INTO THE VEHICLE. DEALER SAID IT WAS NOT COVERED BY THE WARRANTY. CALLER WILL HAVE TO PAY FOR ITS REPLACEMENT. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK UPDATED 1/16/2007 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131539August 4, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STRUCTURE:BODY:TRUNK LID, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SUSPENSION
DT: 2003 FORD FOCUS. WHEN THE VEHICLE WAS FIRST PURCHASED FRONT WINDOW CAME OUT. THE DEALERSHIP FIXED IT. THEN, THE TRUNK STARTED POPPING OPEN, THE VEHICLE WAS FIXED AT THE DEALERSHIP WHERE SHE PURCHASED IT. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP, BECAUSE SHE MOVED. THEY STATED THE VEHICLE NEEDSEDNEW BRAKE PADS. TE CONSUMER TOLD THE DEALERSHIP THE VEHICLE MADE A NOISE ON THE PASSENGER SIDE BY THE FRONT TIRE. THE DEALERSHIP DID NOTHING ABOUT IT. THE VEHICLE WAS THEN TAKEN TO A TIRE COMPANY, THEY FOUND THE FRONT ROTORS WORE OUT, AND THIS WAS A MANUFACTURERING PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND THEY STATED THE VEHICLE NEEDED NEW ROTORS AND BRAKE PADS. ALSO A PIECE WAS COMING OFF THE VEHICLE BETWEEN THE TWO DOORS ON THE DRIVER SIDE BETWEEN THE WINDOWS. THIS VEHICLE JUST WENT OVER 15,000 MILES WHEN SHE WAS LEAVING THE DEALERSHIP. IN ADDITION, THERE IWAS SOMETHING WRONG WITH THE STEERING WHEEL, IT WAS TOO HARD TO PULL BACK, AND IT SWERVED IN THE OTHER LANE. THE TRUNK WAS STILL COMING OPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131245August 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE DOOR POPS OPEN EVEN IF ITS IN A LOCKED POSITION, THE LIGHT DOES NOT COME ON UNLESS THE DOOR IS OPEN COMPLETELY. FOUND A RECALL CONTACTED THE DEALER THEY SAID THIS VEHICLE WAS NOTUNDER THE RECALL DUE TO VIN. THIS HAPPENED AROUND IN JULY 2, 2005. THE DOOR LATCHES CORRODED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131067August 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE HAD TWO FRONT END ALIMENTS IN 20,000 MILES AND MY CAR HAS 23.454 MILES ON IT . ALSO NOW IT NEEDS NEW BRAKES AND ROTORS AND THEY REFUSE TO REPLACE THEM UNDER WARRANTY . THIS IS AN ONGOING PROBLEM WITH FORD FOCUS THAT SHOULD BE FIXED . *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130774August 1, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR OPENS HARD TO THE POINT THAT BREAKAGE OF DOOR HANDLE SEEMS IMMINENT. AT TIMES DOOR WILL ONLY OPEN FROM INTERIOR. A SMALL OUTWARD DENT HAS APPEARED IN THE DOOR HANDLE AREA AS A RESULT OF PULLING ON DOOR HANDLE SO HARD. PROBLEM HAS NOT BEEN CORRECTED TO DATE AS NO INJURIES HAVE OCCURRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127526August 1, 2005
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
DT: TACHOMETER IN VEHICLE STOPPED WORKING WHICH RESULTED IN A SHORT. THIS CAUSED THE BRAKE LIGHTS TO GO OUT. THE BRAKE LIGHTS HAD TO BE REPLACED 8 TIMES SINCE SEPTEMBER. THE SOLENOID IN THE IGNITION WAS DEFECTIVE AND RESULTED IN THE VEHICLE SHUTTING DOWN. THE VEHICLE WAS TAKEN TO A LOCAL DEALER, WHO HAS REPLACED THE SOLENOID. BUT DUE TO THE DESIGN OF THE VEHICLE HE COULD NOT GUARANTEE THAT THIS WOULD NOT HAPPEN AGAIN. CONSUMER REPORTED THIS TO FORD 3 TIMES. THE ALARM ON THE CAR WAS ALSO NOT WORKING. THE ALARM WAS NOT ORIGINAL EQUIPMENT, BUT WAS SOMETHING THAT CONSUMER PAID EXTRA FOR THE FORD DEALERSHIP TO ADD ON VEHICLE. FORD WILL NOT REPAIR OR REPLACE ALARM BECAUSE IT WAS NOT MANUFACTURED BY FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130024July 26, 2005
ELECTRICAL SYSTEM, SERVICE BRAKES, AIR:ANTILOCK:INTERCONNECTING ASSEMBLY(WIRING)
BRAKES TURN TO SPONGES AND GOES TO FLOOR DEALER SAYS CANNOT DUPLICATE PROBLEM AND KICKS IT OUT NOW THREE MORE PROBLEMS HAVE ARISEN MOTOR SHUTS OFF AT SLOW U-TURN SPEED AND TRANS DOWNSHIFTS HARD INTO LOW GEAR CAUSING A FACE PLANT IN THE STEERING WHEEL, LASTLY THE AIR BAG LIGHT COMES ON AND THEN GOES OFF AFTER 3 HOURS OF DRIVING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10129601July 21, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION HAS LOCKED THREE (3) TIMES ON A 2003 FORD FOCUS IN LESS THAN A TWO YEAR TIME PERIOD. IT APPEARS THAT THE IGNITION SWITCH AND/OR COMPONENTS ARE SUBSTANDARD SINCE THE PART HAS BEEN REPLACED ON TWO PREVIOUS OCCASIONS. THE IGNITION LOCKED FOR THE THIRD TIME ON JULY 20, 2005. THE VEHICLE IS CURRENTLY AT A LOCAL FORD DEALERSHIP FOR A REPAIR OR REPLACEMENT OF THE IGNITION. THE CAR WAS UNDER WARRANTY THE FIRST TWO (2) INSTANCES OF THIS PROBLEM. HOWEVER, THE WARRANTY HAS EXPIRED AND THIS APPEARS TO BE AN ONGOING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129424July 20, 2005
ENGINE AND ENGINE COOLING
I WAS SITTING IN DRIVER'S SIDE OF 2003 FORD FOCUE, CAR WAS TURNED ON AND PARKED. CAR SHUT OFF BY ITSELF AND I THEN SMELLED SMOKE. I OPENED HOOD AND THERE WAS A FIRE ON REAR-SIDE OF ENGINE - NO SIGN OF ANY OIL SPILLAGE..
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129515July 20, 2005
SERVICE BRAKES, AIR:DISC:PADS
I DRIVE TO WORK AT THE SPEED LIMIT AND I USE THE BRAKES VERY SOFTLY. I WAS PARKING AT WORK AND MY BRAKES STARTED TO REALLY GRIND. TOOK THE CAR INTO THE DEEALERSHIP AND SURE ENOUGH THE CAR WHICH HAD 18,000 MILES ON IT, HAD TO GET NEW BRAKE PADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129519July 20, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
OUR 2003 FORD FOCUS HAS HAD TO HAVE THE IGNITION SWITCH REPLACED TWICE. PARKED THE CAR, TURNED OFF THE CAR, CAME BACK TO START LATER AND THE IGNITION SWITH WOULD OT TURN. FIRST SWITCH WAS REPLACED IN JULY 2004 AND THE SECOND ONE IN MARCH 2005. TODAY WHILE DRIVING THE CAR ON A CITY STREET THE STEERING WHEEL BECAME SO LOOSE IT IS NOT SAFE TO DRIVE AND WILL HAVE TO BE TOWED FOR THE THIRD TIME TO THE DEALER TO BE REPAIRED. THE FIRST IGNITION SWITH WAS COVERED UNDER WARRANTY. WE HAD TO PAY FOR THE SECOND SWITCH. APPARENTLY THIS IS A COMMON FAILURE ON THE FORD FOCUS AND I BELIEVE A RECALL SHOULD BE DONE. OF MAJOR CONCERN IS THIS IS THE THIRD FAILURE ON A STEERING COLUMN IN A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128769July 14, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
IN JULY OF 2004 OPENED REAR PASSENGER DOOR AND IT WOULD NOT CLOSE. ONE MONTH LATER RIGHT SIDE PASSENGER DOOR WOULD NOT CLOSE AFTER BEING OPENED. BOTH DOORS HAD TO BE TIED TOGETHER WITH A ROPE TO KEEP THEM SHUT. AS OF JULY 14, 2005 BOTH THE REAR PASSENGER DOORS WILL NOT OPEN. BOTH DRIVER AND PASSENGER DOOR IN FRONT STICK AND OCCASIONALLY WILL NOT CLOSE. THIS WAS REPORTED TO FORD CUSTOMER SERVICE IN MARCH OF 2005 BY PHONE. I WAS TOLD THERE WAS NO RECALL ON 2003 FORD FOCUS BUT THERE WAS A RECALL ON 2000-2002. I WAS TOLD THAT I WOULD HAVE TO TAKE IT TO THE DEALER AND PAY TO HAVE IT FIXED MYSELF. THE COST IS $250.00 PER DOOR. THE CAR WAS ONLY A YEAR OLD WHEN THIS PROBLEM STARTED. IT WAS ALSO OUT OF WARRANTY. I CANNOT AFFORD TO HAVE EACH LATCH REPACED. I ALSO WILL NOT CARRY ANY PASSENGERS IN THE VEHICHLE FOR FEAR THE DOORS WILL FLY OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128564July 13, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONSUMER STATES HE TOOK HIS VEHICLE TO A MECHANIC AND WAS TOLD THE VEHICLE NEEDED A NEW WINDOW REGULATOR. WHEN HE CALLED THE DEALERSHIP THEY STATED THAT THE PART WAS ON BACK ORDER AND WOULD NOT BE AVAILABLE UNTIL AUGUST 15. THE POWER WINDOWS ON HIS VEHICLE WAS RISING SIDEWAYS. IF THIS CONTINUES TO HAPPEN, THE MECHANIC STATED IT WOULD EVENTUALLY BREAK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127653July 6, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD WIPER/WASHER
DT: CONSUMER COMPLAINED ABOUT TRANSMISSION PROBLEMS. THE REAR DOOR ON THE WAGON DID NOT CLOSE PROPERLY AND THE WINDSHIELD WIPERS DID NOT GO ALL THE WAY DOWN WHEN TURNING THEM OFF. DEALER WAS WORKING ON THE TRANSMISSION. ALSO, DEALER WILL TAKE CARE OF THE DOOR AND THE WINDSHIELD WIPERS WHILE VEHICLE WAS IN THE SHOP FOR TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126550June 24, 2005
UNKNOWN OR OTHER
TODAY, JUNE 24/05 MY 2003 FORD FOCUS WITH 22000 MILES ON IT, HAD A PROBLEM. I WENT TO START THE CAR, AND THE IGNITION WAS TOTALLY LOCKED UP. I HAPPENED TO HAVE STOPPED AT A GAS STATION, AND THE GARAGE MAN GAVE IT A TRY AND COULDNT' DO ANYTHING SO I CALLED FORD ROADSIDE. LA'S ALL CITY TOW, STOPPED VERY SHORTLY, AND TOLD ME THAT THEY KNEW VERY WELL THAT ALL THE FOCUS' DID THIS AND HE WAS ABLE TO SLAM ON THE KEYS JUST SO TO FORCE THE FAULTY IGNITION LOCK PIN TO TURN AND THE CAR STARTED SO I WAS ABLE TO GET IT TO THE DEALER. THE HEAD OF SERVICE AT HOLLYWOOD FORD ACKNOWLEDGED THAT THEY ALL KNEW ABOUT THE ISSUE AND REPAIRED IT. HOWEVER BY THAT TIME I HAD MISSED WORK. I JUST SHUDDER TO THINK ABOUT SOME POOR PERSON SOMEWHERE STOPPING IN THE WRONG NEIGBORHOOD AND UNABLE SUDDENLY TO START THIER CAR, PARTICULARLY IF THEY HAVE A CHILD WITH THEM. FORD CUSTOMER SERVICE REP ACKNOWLEDGED THAT THERE HAD BEEN COMPLAINTS ABOUT THIS ISSUE AND CONFIRMED THAT NO RECALL HAD BEEN ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126080June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: A 4 DOOR VEHICLE, AND THE DOORS WILL NOT LATCH PROPERLY. IT HAS A BINGE CORD TO HOLD THE BACK DOORS CLOSED. THE FRONT DOORS SOMETIMES LATCH, AND AT OTHER TIMES THEY DO NOT. TOOK VEHICLE TO THE DEALER, AND THEY WILL ONLY FIX THE LATCHES IF CONSUMER PAYS FOR IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125043June 12, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
NUMEROUS OCCASIONS WHERE THE BATTERY LIGHT WOULD FLICKER AND FLASH AND THE CAR WOULD STALL. FORD ISSUED A TSB WHICH "CURES" THIS BUT IT DID NOT WORK WITH ME OR MANY OTHER FOCUS OWNERS (JUST SEARCH WWW.FOCUSFANATICS.COM OR WWW.FOCALJET.COM). FORD SAYS THEY CANNOT DO ANYTHING UNTIL IT DOES THIS WITH THEM, BUT IT IS SO RANDOM THERE IS NEVER A SET OCCASION WHEN IT WILL DO THIS. THE PREVIOUS OWNER HAS BEEN AT THE DEALERSHIP MANY TIMES BEFORE ME FOR THE SAME SITUATION. THE BATTERY AND ALTERNATOR HAVE BEEN CHANGED AND THE PCM "FLASH" HAS BEEN DONE OVER 2 TIMES. EVEN THE SERVICE REP AT THE SELLING DEALERSHIP SAID "THIS CAR REALLY LIKES TO BE HERE FOR THAT PROBLEM". THOSE WERE HIS OWN WORDS. THIS IS A SAFETY HAZARD BECAUSE IT HAS STALLED ON MY WHEN I WAS IN AN OFF-RAMP AND I ALMOST COLLIDED WITH THE BARRICADE AN AT AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124346June 6, 2005
ELECTRICAL SYSTEM
CAR STALLS OUT IN COLD WEATHER ONLY. CAR WAS PURCHASED ON OCT. '03 FIRST OCCURRENCE WAS IN JAN. OF '04. WENT THROUGH THE DISPUTE BOARD AND THEY WOULD NOT GRANT NEW VEHICLE. DEALERSHIP AND FORD ENGINEER CANNOT FIND PROBLEM. CAR WAS BROUGHT IN ON 6/6/05 WITH THE FORD FIELD ENGINEER PRESENT WHO WANTED TO DUPLICATE PROBLEM. TOLD HIM IT WAS NOT POSSIBLE SINCE IT WAS NOT COLD OUTSIDE. PROBLEM STILL UNRESOLVED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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