Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11646728March 6, 2025
POWER TRAIN, ENGINE
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly lost motive power before suddenly jolting forward. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the clutch, slave cylinder, and shift levelers. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645821March 2, 2025
POWER TRAIN
My car randomly puts itself in 2nd gear and wont go more than 25 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643740February 19, 2025
POWER TRAIN
I have the DPS6 Transmission from the Michigan plant. My Focus SE started to shudder, jerk, didn't want to shift,. Also, acted like the car was going to stall and when in reverse wouldn't back up. I also had problems with loss of power. I didn't feel safe when driving, what happens when I'm on the road if the car won't shift when in traffic? It's a hazard !! Had a new clutch, seals, gasket, cylinder put in (2023) and now( End of January 2025) it's started again along with shift forks as I was told by the dealership. Ford FIX THE PROBLEM your DPS6 Transmission should be REPLACED !! Are you waiting for deaths to happen ? You've known about this but haven't helped your customers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640267February 3, 2025
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving 20 MPH, the transmission hesitated while upshifting to the next gear. The contact pulled over to the side of the road and heard an abnormal ticking sound coming from the transmission. The contact was able to get the vehicle back to the residence safely. The dealer was contacted. The contact stated that the vehicle was repaired after the first failure; however, the failure reoccurred. The vehicle was taken to the dealer and the contact was provided an estimate for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639374January 29, 2025
POWER TRAIN, STEERING
The vehicles power steering assist has failed and there are active recalls from the same manufacturer and year but not my specific VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636344January 16, 2025
POWER TRAIN
My transmission went out on me and I was stuck right in the middle on the highway. That puts everyone’s safety at risk. These Automatic transmission’s are faulty from factory and Ford is refusing to “FIX” them. They will only accept to update the TCM and that’s not a fix when it has internal problems. I did get a warning on the screen saying transmission malfunction and a check engine light.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634061January 4, 2025
STEERING
Power steering malfunction. Wheel not working on low temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633999January 3, 2025
ELECTRICAL SYSTEM, POWER TRAIN
Has a bad electrical problem and the transmission is got right
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631473December 18, 2024
ENGINE, UNKNOWN OR OTHER
The vehicle jerks from gear to gear when getting the car to move, hesitates and feels like it's skips
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631199December 17, 2024
POWER TRAIN
I started experiencing intermittent (what seems like transmission) Issues about a little over a year ago. It would randomly occur and usually after the engine was warmed up and I had been driving a lot that day. It would only occur from a dead stop and then starting to accelerate from 1st to 2nd gear. The RPMs would go way high but the car wouldn’t accelerate I would let off the gas and then give it a little gas right away and it would seem to “grab” and the car wouldn’t accelerate start to go. It has over time increasingly gotten worse increasing from just 1st to 2nd gear and now 2nd to 3rd gear. I have a transmission that is a dual clutch transmission so it is an automatic but when I want to I can put my gear shifter into “S” mode (sport mode) and the car then acts as a manual transmission needing the driver to change gears by pushing a + or a - button on the gear shifter either when accelerating or downshifting gears. It never acted up in “S” Mode only during automatic driving until recently. What sparked my need to write in about this is when I was driving down the freeway the car all of a sudden lost power but the RPMs accelerated up into the Red zone on my tachometer. Essentially I was dead driving 60 mph down the freeway and quickly losing speed cars were swerving around me and one almost rear ended me. It put my life and the life of my passengers all at risk and it was scary! I had a good friend of mine who is an ASE Certified mechanic look at the car and he couldn’t see anything wrong but because this happens intermittently I wouldn’t expect the problem to occur for him during a five min test drive. However it doesn’t change the severity of what I have been experiencing. There was a previous recall on my vehicle for this transmission and these exact problems and although it was repaired (under a different owner) I am experiencing the same issues. Maybe the replacement transmission was also faulty? since my “service transmission” light came on as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630181December 11, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2013 Ford Focus. The contact stated while driving 35 MPH, the vehicle stalled and shut off at a red light. The contact stated that after ten attempts the vehicle restarted. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 196,666.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628728December 4, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
There is an issue with the vehicle not receiving gasoline and the car has left me stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627869November 28, 2024
UNKNOWN OR OTHER, ENGINE, POWER TRAIN
I am experiencing a significant issue with my 2013 Ford Focus that aligns with known recall symptoms. When I accelerate from a stop, the car shakes violently, similar to a washing machine off balance, and struggles to gain momentum. This issue impacts the vehicle's performance and safety, and I believe it may be related to a recall affecting this model. I kindly request your assistance in diagnosing and resolving this problem under the applicable recall or warranty coverage. Please let me know the next steps to address this concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627744November 27, 2024
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2013 Ford Focus. The contact stated while driving approximately 45 MPH on several occasions, the vehicle lost automotive power. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clutch assembly needed to be replaced. The independent mechanic suggested that the vehicle be taken to a dealer. The vehicle was taken to a dealer and the vehicle was repaired; however, the failure reoccurred. The contact attempted to contact the manufacturer but had not received a response. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626112November 19, 2024
POWER TRAIN, ENGINE
The contact owns a 2013 Ford Focus. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The vehicle failed to restart. Additionally, the contact stated that while the vehicle was stopped, the vehicle rolled backward. The contact also stated that while driving at an undisclosed speed, the vehicle was jerking. There were no warning lights illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 154,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625189November 14, 2024
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was jerking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the vehicle was not under recall for transmission failure. The manufacturer was made aware of the issue and informed the contact that the VIN was not under recall for transmission failure. The approximate failure mileage was 174,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624882November 12, 2024
POWER TRAIN
CHECK ENGINE LIGHT ON AND TPMS LIGHT ON. VEHICLE EXHIBITS OVERHEATING WARNING LIGHT ON. FOUND CODES: PO7A3 - Transmission Friction Element 'A' Stuck On P2872 - Clutch 'A' Stuck Engaged the transmission takes off in 1st okay, stutter felt in 2nd and 3rd when shifting. when shifting from 3rd to 4th there is a long delay engine bogs down before shifting into 4th gear. same problem in 4-5, 5-6th gear was running properly recommended diagnosis on the engines code and dual clutch assembly then retest clutch travel test failed. Transmission is previously recalled. Ford has Ford's Customer Satisfaction Program that is supposed to replace the Transmission control module extended warranty coverage Campaign# 14M02 It’s also supposed to repair issues caused by TCM, which is related to the codes showed but the dealership will not fix either issue. On the website chat a guest service member said my car qualified for repairs but the dealership said they won’t replace the TCM unless I replaced the clutch first with a $3700 estimate. Clutch issues are cause by TCM malfunctioning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621624October 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle drove rough. The contact stated that the vehicle was idling rough. In addition, the fuel gauge was moving erratically. The vehicle was taken to the dealer where it was diagnosed with canister purge valve failure. The contact was informed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact was advised that the repair was not covered under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); because the recall repair had already been performed on the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620504October 18, 2024
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
P0236 , p0238, p007d, p0456, charged air sensor A fault, boost sensor range/performance fault, and other faults , crank car engine service now pops up everytime, clear codes pops rite back up, car stumbles ,misfires , no boost, no throttle shuts off . Only had this car a week . Performed wire splice and anything I saw that I could do to fix this . No help making payments on a car I can't drive is very frustrating. Replaced sensors. These faults pop up within 2 seconds of clearing codes and starting vehicle everytime.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619328October 11, 2024
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated while driving from a complete stop and depressing the accelerator pedal, there was a 5-10 seconds hesitation before the vehicle accelerated as needed. There was no warning light illuminated. The contact stated that the failure had been recurring while driving from a complete stop. The contact stated that the transmission clutch was replaced several times; however, the failure persisted. The vehicle was taken to the dealer, where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under recall or warranty. The failure mileage was approximately 142,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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