Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11468736June 11, 2022
STEERING
May 7th, my car a 2014 ford focus se lost all function of power steering. something else may have happened to the steering as well, because the steering wheel will not turn at all, not even one inch. I've driven cars without power steering and u can still drive them, its just hard to do so. the car was dinging while i was driving, when i looked down at the instrument panel "power steering warning service soon" that went away and this one replaced it "steering warning, service NOW!!!! after stopping the car and turning it off, the car could not be driven again. it had to towed from its spot. this malfunction is not in the recalls for my car. there was also a clicking noise in the front drivers side wheel area when i would turn a corner. luckily i was in a parking lot and no one was injured. thankfully there was a parking stall straight head because the power steering had locked up and i was unable to turn the wheel. had i been out on the open road, there could've been an extreme tragedy for my family and children and maybe others as well. i would like for y'all to include my car for the ball barring/steering recall, as well as all 2014 ford focuses. when the made and model are typed in to this website and immediate warning pops up saying to stop driving this vehicle due to the steering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468730June 10, 2022
ENGINE, UNKNOWN OR OTHER
Transmission, light comes on and off rpm's race and decline loses power. Sometimes won't go into gear. This is a huge safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468491June 9, 2022
POWER TRAIN
Car transmission shutters when car accelerates, which creates a danger especially when trying to pull into traffic. Cannot have a dealership look at this car without leaving it there for two weeks. Generally no warning lights, but ABS light will turn on when shuttering is heavy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468297June 8, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the vehicle started shuddering and shaking and failed to shift into the proper gear. The transmission overheating warning light was illuminated. The contact pulled over to the side of the road and turned the vehicle off. The contact waited for several minutes before restarting the vehicle and drove home safely. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 32,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467783June 6, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the gear shifter ceased in gear and the contact was unable to change gear. Additionally, the vehicle jerked while driving. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the vehicle was over the warranty mileage coverage. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467102June 2, 2022
POWER TRAIN, ENGINE
There is multiple complaints with same make model and year involving shudder transmission. When you stop start or try to accelerate the transmission will stall and jerk at times even causing the vehicle to jerk violently this is a huge concern however after contacting ford themselves they refuse to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466900June 1, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle inadvertently decelerated. Additionally, while depressing the accelerator pedal the vehicle failed to respond. The contact stated that the check engine and transmission warning lights were illuminated. The contact was able to park on the side of the road. The contact stated that an independent mechanic was called out to the location to reset the ECU module to be able to drive to the dealer. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the PCM needed to be replaced. The vehicle was not yet repaired; however, there was also a pending repair for an unknown recall. The manufacturer had been informed of the failure. The failure mileage was approximately 78,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466823May 31, 2022
STEERING
I was driving from Missouri to Michigan when my power steering failed. I was unable to operate my vehicle and 95 miles from my destination. My car was towed to Preferred Ford in Grand Haven, MI. The problem was diagnosed as a power steering module failure which is unable to be replaced in this model and requires replacement of the entire steering rack. My car gave no indications of any problems and is serviced regularly. My car also has less than 25,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466229May 26, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH, the vehicle started shuddering and the vehicle started decelerating independently. The contact depressed the accelerator pedal several times but the vehicle failed to respond. The warning message "Transmission Service Required" was displayed. The contact veered to the side of the road. The contact turned off the vehicle. The contact stated upon restarting the vehicle, the vehicle was making abnormal sounds and was surging continually. The vehicle was towed to the dealer where the failure was diagnosed as an internal transmission failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 131,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465408May 20, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle lost motive power and stalled. The contact stated that the vehicle shuddered, and the transmission was slipping with a grinding sound present while shifting gears. The vehicle was taken to the local dealer who diagnosed that the clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that the clutch was previously replaced but the failure had reoccurred. The manufacturer was notified of the failure but no assistance was offered. The VIN was not available. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465430May 20, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. The vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. The contact stated that the failure had occurred several times before while driving at various speeds. The vehicle failed to shift properly and made a grinding or a revving sound. The contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 59,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465322May 19, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2014 Ford Focus. The contact stated that when driving forward the vehicle fails to change gears. The vehicle was emitting a cranking/grinding noise when being driven. The contact stated the vehicle is now inoperable due to it no longer being able to go past 1st gear. The transmission failure warning light illuminated. The contact had not taken the vehicle to the dealer. The vehicle had not been repaired. The contact stated that they believed their failure related to NHTSA Campaign Number: 13V523000 (power train) however their vin was not included. The manufacturer was made aware of the issue. The approximate failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465026May 17, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal grinding noise would emit from the vehicle without warning. The contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. The vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. The manufacturer was also notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464704May 15, 2022
POWER TRAIN, STEERING
At 153,000 Miles my car began to slip gears in the third and 5th and the transmission and a week after that started happening I lost complete steering all steering went out the ball joint had sounded rough for a couple of days and then and just went out the car was stuck at the hospital then I was at luckily I wasn't on the main road when it happened I was in a parking lot otherwise that could have been very very bad however my car doesn't fit in your little spectrum of August 8th to whatever it was August 15th of 2014 for manufacturer date for the steering and obviously my car is over $150,000 for the powertrain either thing could cost a collision and the steering thing I could have been majorly hurt but the recall doesn't include my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464629May 14, 2022
POWER TRAIN
Car shudders, shakes, and jolts coming from stop. Also seems to go into neutral at random times and won't accelerate. Don't have the funds to take to the dealer but seems like a clutch problem like everyone else.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464565May 13, 2022
ENGINE
Had a transmission fault a week after I bought it in 2019. Dealership did a quick fix and the transmission has been shorty since. Sputters in first gear and just today the rpm’s shot up while on the highway and the check engine light came on. The dealership will not cover this. I feel like they should as it was a known issue from the start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464427May 12, 2022
POWER TRAIN, UNKNOWN OR OTHER
I was driving and my car started to have no power on shift then while driving down the highway my car shifted into neutral. I had to bail off to the side of the very dangerous road. I contacted Ford to have this issue fixed and they said it would be over a year for them to get me a new part. I do not fell safe driving this car and they offered me no help with this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464281May 11, 2022
ENGINE
The contact owned a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH the vehicle overheated, lost power, and caught on fire. The contact stated that the warning "HIGH ENGINE TEMPERATURE STOP SAFELY" was displayed. The contact stated that smoke was seen coming from the front of the hood. The contact stated that she opened the hood and flames were seen coming from the driver's side rear of the engine. The contact stated that the police and fire department was notified. The fire was extinguished by the fire department. The contact stated that a fire department report was filed. The vehicle was first towed to the police impound lot and then towed by the dealer. The contact stated that she had purchased the vehicle 2 days prior to the failure. The vehicle was at the dealer awaiting diagnosis. The insurance company deemed the vehicle a total loss. The manufacturer was not notified of the dealer. The failure mileage was 90,537.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11463738May 7, 2022
POWER TRAIN, UNKNOWN OR OTHER
Transmission problems at all speeds will like some help from ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463329May 4, 2022
POWER TRAIN
the car jolts once you start driving from a complete stop. then i will be in DRIVE but all of a sudden it is like i am in NEUTRAL and i loose all speed and cant go anywhere. its scary and i have almost been rearended several times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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