Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11354496September 11, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
MY CAR HAS HAD PROBLEMS SHIFTING FROM THE DAY I BOUGHT THE CAR IN DEC 2016 I TOOK IT IN AND THEY DID NOTHING TOLD ME SOMETIMES IT WILL SHIFT LIKE THAT (BOUGHT CAR IN TEXAS) FOR ALMOST 4YRS IT WOULD NOT SHIFT PROPERLY AND FINALLY A RECALL WAS MADE ON THE CLUTCH I TOOK IT IN AND THEY PUT THE PART IN AND IT CONTINUES TO STUTTER WHEN TRYING TO ACCELERATE FROM A STOP, CHANGING LANES, OR TRYING TO PASS A VEHICLE IN THE BEGINNING OF PROCESS AND ENGINE LIGHT COMES ON. THERE WAS A RECALL ON THE CLUTCH THE PART FOR THE CLUTCH WAS PUT IN AND IT GOT WORSE! NOW THE ENGINE LIGHT COMES ON. TOOK BACK TO MERTZ FORD DEALERSHIP AND THEY SAID IT'S FINE NO FURTHER ACTION TAKEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353815September 8, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353415September 6, 2020
ENGINE
THE CLUTCH ACTUATOR CIRCUIT-P0902 GAVE OUT AGAIN WITHIN A YEAR OF ITS LAST RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353336September 5, 2020
FUEL/PROPULSION SYSTEM
MULTIPLE FORD DEALERSHIPS ARE REFUSING TO COMPLETE RECALL WORK (RECALL 18S32) ON MY 2015 FORD FOCUS SE. I HAVE THE PAPER THEY SENT ME DETAILING THE PROBLEMS, AND I AM CURRENTLY EXPERIENCING THESE ISSUES WHILE DRIVING, HOWEVER FORD SAYS THAT SINCE THEY "LOOKED AT" THE RECALLED PART ABOUT 6-8 WEEKS AGO, THEY CAN NO LONGER COMPLETE THE RECALL WORK AND THAT I WOULD BE FINANCIALLY RESPONSIBLE FOR FIXING THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353148September 4, 2020
STEERING
RECEIVED ERROR MESSAGE AND THEN STEERING WHEEL LOCKED UP. CAN'T GET IT UNLOCKED HAD CAR TOWED TO DEALERSHIP AND THEY SAID STEERING SYSTEM FAILED AND IT'S NOT ON RECALL OR COVERED UNDER WARRANTY. THEY WANT $2000 TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352187August 31, 2020
UNKNOWN OR OTHER
MY DAUGHTER WAS DRIVING MY CAR AND IT JUST STOPPED. WE HAD TO HAVE THE CAR TOWED. WE HAD THE MECHANIC COME TO THE HOUSE. THE CAR STARTED RIGHT UP. WE WENT AHEAD AND HAD THE BATTERY CHECKED. THE BATTERY WAS FINE. A WEEK LATER AND ON A CONTINUOUS BASIS WE'VE TRIED TO START THE CAR AND IT DOESN'T START AT ALL. THE SAME MESSAGE CONTINUES TO APPEAR STARTING SYSTEM FAULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351793August 28, 2020
POWER TRAIN
THE TRANSMISSION AND THE TRANSMISSION CONTROL MODULE NEEDED REPLACING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351376August 26, 2020
STEERING
MY 19 YEAR OLD DAUGHTER WAS DRIVING HER 2015 FORD FOCUS HOME FROM COLLEGE AND HER POWER STEERING SHUT OFF. THE WHEEL BECAME VERY HARD TO DRIVE AND ERROR CAME ON THAT SAID 'POWER STEERING ASSIST FAULT'. I HAVE READ THAT MANY OTHER PEOPLE HAVE HAD THE SAME ISSUE. THIS IS A SERIOUS SAFETY ISSUE. WE LIVE IN FLORIDA AND SHE WAS ON 95 GOING 70.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351139August 25, 2020
UNKNOWN OR OTHER
THE VEHICLE HAS STALLED, AND STOPPED, AND WOULD NOT START IN MIDDLE OF TRAFFIC SEVERAL TIMES, INCLUDING THE LAST INCIDENT WHERE POLICE HAD TO ASSIST AT A RED LIGHT. SO TRAUMATIC, NOT DRIVEN SINCE AND CONTINUE TO PAY NOTES AND INSURANCE. HAVE HAD VECHILE TOWED TO DEALERSHIP SEVERAL TIMES, AND PROBLEM STILL EXISTS. PLEASE HELP. THANKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349999August 18, 2020
UNKNOWN OR OTHER
DRIVER STATEMENT = ON MY WAY HOME FROM WORK AT APPROXIMATELY 03:00(AM) I WAS DRIVING THE GOV TRAVELING WESTBOUND ON 72ND AVENUE PAST THE INTERSECTION OF PIERCE STREET. I NOTICED THE CABIN OF THE CAR STARTING TO FILL WITH SMOKE, THEN I NOTICED A SMALL FLAME UNDER THE HOOD OF THE CAR. SO THEN I IMMEDIATELY PULLED OVER GOT OUT OF THE CAR AND CALLED 911. WHEN THE ARVADA POLICE ARRIVED ON THE SCENE, THEY HAD A SMALL FIRE EXTINGUISHER WHICH THEY TRIED TO EXTINGUISH THE FIRE. SHORTLY AFTER THAT THE ARVADA FIRE DEPARTMENT ARRIVED AND PUT THE FIRE OUT. NO ONE WAS INJURED AND THERE WAS NOT ANY PROPERTY DAMAGE OTHER THAN THE GOV.*DT *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11348967August 13, 2020
STEERING
WAS DRIVING ~75 MPH, GOT OFF HIGHWAY TO GET GAS (NO SIGNS OF ANY STEERING PROBLEMS). TURNED CAR BACK ON WARNING CAME ON, TURNED CAR BACK OFF AND ON AGAIN, WARNING STILL THERE. MOVE CAR TO PARKING SPOT FROM PUMP, NO POWER STEERING. HEARD THERE WAS A RECALL FOR POWER STEERING FOR SOME FORD FOCUSES BUT NOT FOR MY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348541August 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT WHILE THE TRANSMISSION WAS IN THE DRIVE POSITION THE VEHICLE WOULD ERRONEOUSLY ROLL BACKWARDS WHILE ON AN INCLINE. THE VEHICLE WAS TAKEN THE LOCAL DEALER LINDSEY FORD LOCATED AT 11250 VEIRS MILL RD, WHEATON, MD 20902 WHO REPLACED THE TRANSMISSION HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348666August 11, 2020
STEERING
HAVING PROBLEM WITH STEERING HARD TO STEER FEELS JERKY SOUNDS AND FEELS LIKE IT IS GOING TO FALL APART I AM A SENIOR CITIZEN AND CANNOT AFFORD THE QUOTE THEY MADE DONT KNOW WHAT TO DO I STILL AM PAYING ON THIS CAR ALSO PREVIOUSLY HAD WIRES CHEWED BY RODENT BECAUSE THE WIRES ARE SOY BASED MATERIAL AND CLUTCH PROBLEMS THAT WERE FIXED AFTER QUITE AWHILE EXPENSIVE AND VERY INCONVIENENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342348July 30, 2020
FUEL/PROPULSION SYSTEM
THE CPV IS STUCK OPEN . DAMAGE TO THE FUEL PUMP AND GAS TANK. YEARS MODELS FROM 2012 -2018 WITH SAME PROBLEM ARE ON THE RECALL, BUT MY VEHICLE IS NOT FOR SOME REASON. I HAVE BEEN UNABLE TO GET SOMEONE TO EXPLAIN THIS TO ME. THE PROBLEM CAUSES THE CAR TO SHACK AND STALL OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342025July 29, 2020
STEERING
POWER STEERING FAILED ON 2015 FORD FOCUS. SAFETY ISSUE LOOSING STEERING CAPABILITIES DRIVING FROM ROAD INTO DRIVEWAY. STEERING ASSIST FAULTY MESSAGE APPEARED ON DASH. CALLED FORD MOTOR COMPANY AND SAID NO RECALL ON DEFECTIVE STEERING. TOOK TO FORD. DEALER AND QUOTED ME $2573 TO REPAIR. LUCKILY MY TEENAGE DAUGHTER WAS NOT TRAVELING ON HIGHWAY WHEN THIS OCCURRED. FORD NEEDS TO TAKE ACCOUNTABILITY ON THIS DEFECTIVE STEERING ISSUE BEFORE SOMEONE GETS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342034July 29, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
WHILE DRIVING HOME (FIVE HOUR ROAD TRIP) NOISES STARTED COMING FROM THE STEERING WHEEL. FELT LIKE IT WAS IS BINDING AND GRINDING. THIS ONLY HAPPENED WHEN THE VEHICLE WAS IN MOTION. HAPPEN ON THE HIGHWAY ON MY WAY HOME, LATER ON CITY STREETS, WHEN TURNING. I IMMEDIATELY TOOK MY CAR TO SAVANNAH TIRE TO SEE WHAT WAS WRONG. THE DX WAS RACK AND PINION. THEY COULD NOT REPAIR MY CAR. I WAS TOLD THAT MY CAR WAS UNSAFE TO DRIVE. THE PROBLEM STARTED AROUND THE FIRST OF JULY. MY STEERING NOT WORKING PROPERLY ON A FIVE YEAR CAR IS A PROBLEM, THIS MADE MY CAR UNSAFE FOR ME TO DRIVE. AT ANY TIME MY STEERING GEAR COULD HAVE WENT OUT CAUSING ME TO HAVE AN ACCIDENT HURTING MYSELF OR OTHERS. I COULD HAVE DIED. FORD HAS HAD STEERING ISSUES IN THE PAST ON MY CAR. THE CAR HAS HAD THREE RECALLS. ONE FORD RECALLED ON THERE OWN (STEERING ISSUES). I HAD TO GET THIS PROBLEM FIXED ON MY OWN PAYING THE AMOUNT OF $2,457.70 PLEASE FOR THE SAFETY OF OTHERS RECALL THIS, SO THAT FORD CAN TAKE RESPONSIBLY FOR THE SAFETY OF PEOPLE WHO HAVE BOUGHT THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341044July 23, 2020
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING WHILE DRIVING. ADDITIONALLY, THE VEHICLE HESITATED WHILE DRIVING WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE SPUTTERED AND THE RPM REVVED UP WHILE SWITCHING GEARS. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, MIAMI, FL 33015, 305-707-0141) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340072July 18, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS INSTRUCTED TO GO TO SERVICE CENTER WHEN MY FOCUS STARTS JERKING, STALLING, SHAKING, AND STALLING OUT. I HAVE BEEN AT TO MANY INTERSECTIONS WHEN MY CAR ALMOST STALLED OUT WHICH MADE ME FEAR OF MY SAFETY AND A FEW NEAR COLLISIONS. VEHICLE HAS BEEN STATIONARY AT LIGHTS AS WELL AS IN MOTION ON CITY HIGHWAYS AND ON T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339779July 16, 2020
ELECTRICAL SYSTEM
AFTER DRIVING THE VEHICLE AND PARKING, AFTER PUTTING IT IN NEUTRAL WITH THE E BREAK ON AND PRESSING THE ENGINE START STOP BUTTON TO TURN IT OFF, THE ENGINE SHUTS OFF BUT THE DISPLAY ON THE RADIO AFTER SITTING IN IT FOR A WHILE SAYS "TURN OFF IGNITION SAVING POWER" OR IF I GO TO GET IN THE CAR THE NEXT DAY IT SOUNDS LIKE IT'S DEAD THEN STARTS WITH EVERYTHING RESET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339503July 15, 2020
ENGINE
I WAS DRIVING TO WORK ON THE HIGHWAY AT 70 MPH AND THE TACHOMETER GAUGE STARTED BOUNCING AND THE THE ENGINE SHUT OFF. RIGHT BEFORE THE ENGINE SHUTOFF IT ACTED LIKE THE FUEL WAS VAPOR LOCKED AND THE ENGINE WAS NOT RECEIVING AN ADEQUATE AMOUNT OF FUEL. THE FUEL GAUGE SHOWED 1/2 TANK OF GASOLINE. MY CAR WAS FIXED LAST FALL BECAUSE OF A FUEL TANK RECALL. THE DEALERSHIP INSTALLED A CANISTER PURGE VALVE AND FLASHED THE TCM. BEFORE THE DEALERSHIP INSTALLED THE CANISTER PURGE VALVE AND FLASHED THE TCM I EXPERIENCED THE SAME PRIOR TO THE DEALERSHIP FIXING THE DECAL. NOW WHENEVER MY VEHICLE GETS AT OR BELOW A HALF OF A TANK ON MY FUEL GAUGE IT ACTS LIKE IT'S STARVING FOR FUEL AND IS GOING TO DIE OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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