Ford Focus Complaints (2017)

907 consumer complaints on file.

#11496198December 6, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated that after her daughter refueled the vehicle, the vehicle experienced rough idling and then stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was then taken to the dealer, and the dealer informed the contact that the recall repair had previously been performed. The vehicle was not repaired a second time. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496242December 6, 2022
POWER TRAIN
My husband and I bought a 2017 Ford Focus in April 2017. It had 9 miles on the car. within 6 months after purchase we had to get the automatic/manual clutch replaced. Then two more times after that within the next year. We still have the problems with that part. Which is recalled but my VIN number does not show it as a recall. Then last year in Fall 2021 we took the car in for oil change and engine light on and found out the Canister Purge Valve for the gasoline had failed and needed to be replaced. Which is also under a recall and of course my VIN number shows nothing. My car will not start after I put gasoline in it and I have to push my gas pedal to rev it up then when I put it in drive and to hit gas pedal it dies. So why cant I get these parts fixed on my 2017 Ford Focus when they are clearly a recall. I also have documentation at home and at the dealership where everything has been completed since we have gotten the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495450November 30, 2022
FUEL SYSTEM, GASOLINE:DELIVERY
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the check engine warning light illuminated, and the vehicle would not properly accelerate while depressing the accelerator pedal. Additionally, after refueling, the vehicle would not immediately start. The vehicle was taken to the local mechanic and the local dealer who diagnosed that the purge valve was faulty, causing the fuel tank to become deformed. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494740November 23, 2022
POWER TRAIN
My car only has 41000 miles on it and there is a transmission issue causing the car to move in unsafe ways, either it doesn’t accelerate to merge safely or it lurches forward sometimes even with the brake applied. My car is only 9 weeks outside the factory powetrain warranty. I don’t feel it is right I need to pay $3000 in repairs for a car with 41K miles and just over 5 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494597November 22, 2022
UNKNOWN OR OTHER
Transmission stopped working at 63,777 miles. I was in a freeway when this occurred. Car had to be towed back home. Repair shop wants $8800 to put in a new transmission. Ford extended the warrantee up to 2016 models but refused to extend the 2017 model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494320November 20, 2022
POWER TRAIN
2017 Ford Focus SE with automatic transmission. It shutters when taking off from a complete stop or at low speeds shaking the whole car. With it being hesitant taking off it just isnt safe if you're ever in a situation where you need to get out of the way of an incident. The clutch wears out way to fast. It needs a whole different transmission instead of Fords dual clutch powershift transmission that should have been perfected before putting them into so many cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11494225November 19, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
Car was at highway speed and was given light input to change lanes. With light input, the engine accelerated in an uncontrolled manner, revving to maybe 5000 rpm. The driver had to slam on the brakes to counteract. Result was a rear-end collision with the car in front (Route 95 near Laurel, MD). For what it is worth, the car also gave an "overheating" alarm for the Powershift DCT transmission even though no such alarm had ever appeared previously. So first time alarm on the transmission and the following day this incident with the unintended acceleration. These could be unrelated, but could also be related. With the overheating transmission issue, the car was left sit for 10 minutes and then drove normally. Car also drove normally after the accident. No further abnormal acceleration issues.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11494006November 17, 2022
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while at a stop light, the "transmission overheating" message was displayed, and the vehicle suddenly stalled. The vehicle was taken to the local mechanic who diagnosed that the transmission control module and transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493288November 12, 2022
POWER TRAIN
this car with 38k on it has a transmission failure. it was very dangerous. the car lost its reverse gear and won't stay in its forward gears. it will jump in and out of drive down to low and then to nothing. i guess this could happen at any time during owning or driving this car. you could be going 70 and the transmission could fail. it would cause a wreck that might kill many on a busy road. there are no parts for this to be fixed. some back order of the computer chip. now i have a low mile car with no way to fix it. plus, this can happen at any time. ford should look into a fix for this problem. i know that there is a recall for the 2016. it should include the 2017 as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493185November 11, 2022
POWER TRAIN
Hi I have ford focus SEL 2017 which I bought in jan02,2020 and since two week my car not get enough power to run while in drive mode sometimes it’s stop middle of road and when press has paddle it not move forward now since one week it getting transmission is overheating stop for 5 minutes now it’s show engine light on dashboard I think it’s I feel like my car transmission slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492938November 9, 2022
ENGINE
The contact owns a 2017 Ford Focus. The contact stated that after a routine oil change at the local dealer, while driving approximately 45 MPH, the oil warning light illuminated, and an abnormal sound was heard coming from the front of the vehicle. The vehicle was inoperable and was towed to three different independent mechanics; however, the failure could not be duplicated. The vehicle was then towed to a local dealer, where it was diagnosed that the oil belt and the engine needed to be replaced. The vehicle remained at the local dealer awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492784November 8, 2022
UNKNOWN OR OTHER
Shudder upon acceleration due to faulty clutch pack. even when replaced under warranty the faulty clutch presents the same problem. Causes all kinds of UNKNOWN problems when the car fails to accelerate and/or the clutch assembly fails. Problem has been confirmed multiple times by Ford Dealer. Been inspected by the manufacturer- FORD and deemed unsafe and needing immediate repair. No warning lamps, messages, etc. Car will just do that with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492153November 3, 2022
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2017 Ford Focus. The contact stated that while driving at various speeds, the vehicle was shuddering while accelerating. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed her that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to replicate the failure. The contact stated that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was contacted and referred her to the NHTSA Hotline for assistance. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491927November 2, 2022
UNKNOWN OR OTHER
I am requesting an investigation as to the matter at hand; this letter contains all specifics as related to the vehicle and from the time of purchase to now. The vehicle is currently not in operable conditions and it can be identified as a 2017 Ford Focus SE 4 Cylinders 2 2.0L DI DOHC 122 CID. There was a lawsuit for this car prior and there was a judgment rendered for issues with the vehicle, new issues have arisen since the lawsuit. On or about 9/19/2022 however on or about 10/9/2022 Plaintiff began experiencing issues with the car. On or about 10/16/2022 a mechanic diagnosed the car with having issues of P07A3 and P2872 and that labor would be about $600.00 not including parts. Subsequently, the vehicle is not currently running. If you request more information from me I can send it, however, please redact any sensitive information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491691October 31, 2022
ENGINE
While driving, the ROM is unstable and jumps from 1 to 3 then all the way to zero when pressing the brakes preparing to make a stop. The car then starts to shudder excessively and then basically shuts down in the middle of the highway. The oil and battery light would come on. I would have to quickly place the car in park, and turn the car back on. Once I turn the car on, the oil and battery light turns off and the engine light stays on until it is brought to the ford dealership. This situation has happened about four times. Each time it is an issue with a pressure sensor but when the dealership goes in to check, they don’t find anything wrong. The car had stopped in the middle of the highway multiple times, slips and jerks during the smallest acceleration, and consistently shudders when breaking or idle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491131October 27, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2017 Ford Focus. The contact stated that the vehicle was shifted into drive(D) and he depressed the accelerator pedal; however, the vehicle shifted into Limp Mode then inadvertently lunged forward. The contact stated that the vehicle then failed to exceed 60 MPH. The contact stated that the next day after the vehicle was started, the transmission fault service light illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline to submit a complaint. The failure mileage was approximately 108,372.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490151October 20, 2022
POWER TRAIN
Transmission slipping, stalling, jerking.needs a clutch pack and some other stuff. One of the codes said transmission friction element "A" stuck on. This is a 2017 model the 2012-2016 ford focuses was recalled the Fords DSPS power shift transmission. The they installed the exact same transmission in the 2017-18 models even though they had lawsuits/recalls. But the 2017 are having the same issues and won't fix the issue!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489972October 19, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated that after refueling the vehicle, the vehicle would not immediately start-up. The contact stated that several attempts were needed to restart the vehicle. The vehicle would idle rough after start-up. The contact would depress the accelerator while the vehicle was in park(P) and rev the engine to 3,000 RPM before the vehicle would operate normally. The contact stated no warning lights were illuminated. The contact stated that the failure to start up after fueling was intermittent; however, the failure occurred more frequently. The contact stated that while starting the vehicle he had to depress the accelerator pedal down for a minute or two and take several attempts to start the vehicle. The contact had taken the vehicle to a local dealer who diagnosed that the canister purge valve needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer had been informed of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11489642October 17, 2022
POWER TRAIN
The transmission is not functioning properly. The vehicle experiences jerking, slipping, bucking, sudden and/or delayed acceleration, and transmission failure. There is a check engine light and a transmission failure warning sign that comes on. This is a safety hazard as the car does not accelerate reliably and will temporarily stall in the middle of intersections, highways, onramps, etc. I talked to several mechanics who say that this is likely due to a PCM issue. I brought it to a Ford dealership to check into, but they could not run a diagnostics test because there was no recall associated with my VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488742October 11, 2022
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while operating the vehicle, the message "transmission too hot pull over" suddenly displayed, and moments later the vehicle shut off. After eventually restarting the engine, the vehicle was driven to the nearby fuel station and later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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