Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10183560February 26, 2007
ELECTRICAL SYSTEM:IGNITION
IT HAD BECOME HARDER AND HARDER OVER THE COURSE OF A COUPLE OF MONTHS TO TURN THE KEY IN MY IGNITION. THEN ONE NIGHT AFTER WORK, I PUT THE KEY IN THE IGNITION AND IT WOULD NOT TURN AT ALL. I CONTACTED AAA, AND THEY SENT OUT A LOCKSMITH THE NEXT DAY. THE LOCKSMITH HAD TO COMPLETELY REPLACE THE IGNITION BECAUSE, ACCORDING TO HIM, CERTAIN PIECES WERE BROKEN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183149February 21, 2007
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
TL* - THE CONTACT OWNS A 2001 FORD FOCUS ZX3. THE CONTACT PURCHASED THE VEHICLE ,AND TWO WEEKS LATER THE HEAT STOPPED WORKING. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS, AND THEY DID AN INCOMPLETE REPAIR JOB. THE DEALER GOT THE HEAT TO WORK BUT IT ONLY WORKED WHEN THE CONTACT TURNED THE HEAT ON HIGH. THE CONTACT STATED THAT ON A REALLY BAD SNOW DAY SHE SMELLED RUBBER BURNING AND TURNED THE HEAT OFF AND OPENED THE WINDOW. SHE HAD TO SHUT THE WINDOW AND TURN THE HEAT BACK ON, AND WHEN SHE DID FUMES BEGAN TO GATHER IN THE VEHICLE, AND THE ENTIRE VEHICL WAS FILLED WITH SMOKE. THE CONTACT CONTINUED TO DRIVE HOME WHEN THE CAR SHUT DOWN ENTIRELY. FORD AND TOYOTA GAVE HER THE RUN AROUND CONCERNING REPLACING THE VEHICLE AND A TRADE IN. THE CONTACT WAS INSTRUCTED TO CONTINUE USING THE VEHICLE WHILE A TRADE IN WAS BEING NEGOTIATED. WHEN THE CONTACT WENT TO SIGN NEGOTIATION PAPERS SHE WAS DECLINED. *AK THE CONSUMER STATED AFTER PICKING UP THE VEHICLE, ALL THE LIGHTS ILLUMINATED, THE CONSUMER WAS TOLD IT WAS FIXED. THE SALESMAN TEST DROVE THE VEHICLE AND IT CUT OFF IN THE MIDDLE OF THE STEET. UPDATED 03/30/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182847February 17, 2007
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILED, PREVENTING CAR FROM STARTING. KEY WOULD GO INTO IGNITION BUT WOULD NOT TURN. I WAS STRANDED IN PARKING GARAGE UNTIL A TOW TRUCK THAT COULD REACH IT WAS LOCATED. IGNITION CYLINDER REBUILT, NEW KEYS CREATED, TOTAL COST $550. DEALER KEPT OLD PARTS. THIS IS THE SECOND FAILURE OF THE SAME PART. IT WAS FIRST REPLACED IN OCTOBER 2003. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182742February 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DRIVING ON HIGHWAY, 45 MPH...5:30 AM MST...NO INDICATION OF ANY PROBLEM. VEHICLE DRIVING SMOOTHLY, NO SPUTTERS AND NO INDICATOR LIGHTS. DROVE MY SON TO HIS WORKPLACE APPROXIMATELY 20 MILES AND ON THE WAY HOME, VEHICLE SIMPLY STALLED, JERKED AND AS I STEPPED ON THE GAS....NOTHING. CARS SWERVED AROUND ME AS I STRUGGLED TO PULL OFF TO THE RIGHT. I WAS NEARLY HIT BY THREE DIFFERENT VEHICLES. IT WAS VERY DARK AND I WAS ALONE IN THE CAR. I MANAGED TO WALK TO A GAS STATION/STORE AND CALLED MY DAUGHTER. HER HUSBAND HELPED ME TOW THE VEHICLE TO KEARNS AUTO CENTER NEAR WHERE THE CAR HAD STALLED. THE FUEL PUMP HAD TO BE REPLACED. MANAGER ADVISED THAT THE FUEL PUMP SHIELD WAS A 2002 ADDITION, EVEN THOUGH VEHICLE WAS SOLD AND MANUALS DISTRIBUTED WAS FOR A 2001 FORD FOCUS. THE SHIELD HAD ALLOWED GAS TO LEAK UNTIL IT TOTALLY DESTROYED THE FUEL PUMP ITSELF. THERE WAS NO DISCLOSURE, VEHICLE WAS BOUGHT BRAND NEW WITH 8 MILES SHOWING. MANUAL AND CARE SCHEDULE WAS FOR THAT OF A 2001. VEHICLE MILEAGE AT THE TIME OF INCIDENT WAS 47,312 MILES...FORD CUSTOMER SERVICE, AND TWO DEALERS IN THE SALT LAKE CITY AREA WERE NOTIFIED OF THE SITUATION, NONE HAVE RESPONDED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182446February 13, 2007
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* - THE CONTACT CALLED REGARDING THE 2001 FORD FOCUS. THE CONTACT STATED THE VEHICLE WOULD NOT START. THE CONTACT HAD THE BATTERY REPLACED, AND TWO DAYS LATER THE VEHICLE WOULD NOT START. HE LIFTED THE HOOD, AND SAW SMOKE COMING FROM THE BATTERY CABLE. THE CABLES MELTED. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE BATTERY CABLE AND THE HARNESS WERE REPLACED. THE FAILURE MILEAGE 102,000. THE CONTACT WAS TOLD THERE WAS A RECALL FOR THE BATTERY CABLE. THE CONTACT CALLED THE MANUFACTURER, AND WAS TOLD THE VEHICLE WAS NOT A PART OF THE RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182284February 11, 2007
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I OWN A 2001 FORD FOCUS SE AUTOMATIC: MY IGNITION LOCK AND THE STEERING WHEEL ARE JAMMED. IT IS A VERY RECENT DEVELOPMENT AND I AM FINDING OUT THAT I MAY HAVE TO PAY HUNDREDS OF DOLLARS TO FIX IT, WHICH I AM VERY UNHAPPY ABOUT SINCE IT WOULD HAVE BEEN PREVENTED BY A RECALL OF THE VEHICLE. I STILL HAVE NO IDEA HOW I AM GOING TO FIX IT AND I MIGHT HAVE TO END UP TOWING THE CAR WHICH WILL COST EVEN MORE AND I DON'T HAVE ENOUGH MONEY TO DO THAT, BUT IF I LEAVE IT ON MY STREET THEN I WILL GET A PARKING TICKET. SHAME ON YOU FORD FOR NOT ISSUING A RECALL, WHAT AM I SUPPOSED TO DO? ANOTHER PROBLEM WITH MY FOCUS IS THAT THE REAR PASSENGER SIDE WINDOW BROKE IN 2005. THE MOTOR GOT JAMMED AND BROKE OR SOMETHING, BUT NOW MY WINDOW WON'T ROLL UP AND MY CAR IS GETTING RAINED INSIDE OF, AGAIN THANKS FORD FOR NOT ISSUING A RECALL ON THAT PROBLEM, WHICH IS A PROBLEM THAT EVERY FORD FOCUS OWNER THAT I KNOW HAS. I WILL NEVER BUY A FORD AGAIN, AND I WILL TELL EVERYONE THAT FORD'S SUCK!!!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182033February 8, 2007
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
REAR WINDOW DOES NOT OPERATE AUTOMATICALLY EITHER FROM THE DRIVER'S MECHANISMS NOR THE ONE BY THE WINDOW. THIS IS THE SECOND WINDOW, THIS HAS HAPPENED TO. THE FIRST WINDOW, ALSO REAR ON THE DRIVER'S SIDE BROKE COUPLE OF YEARS AGO AND WE HAD TO HAVE IT FIXED AT THE TIME. SINCE THIS IS THE SECOND WINDOW, AND NOW THE DRIVER'S WINDOW IS STARTING TO SOUND LIKE IT'S GOING TO BREAK, I FEAR THIS SHOULD BE CONSIDERED A DEFECT, AND THE MANUFACTURER IS NOT USING PROPER MATERIAL TO ENSURE THE VEHICLE WORKS PROPERLY. BEING UNABLE TO OPEN AND/OR CLOSE THE WINDOW PRESENTS A HAZARD, THUS THIS MATTER SHOULD BE TAKEN SERIOUSLY BY THE MANUFACTURER AND FIXED AT THEIR AND NOT OUR EXPENSE, ESPECIALLY SINCE IT IS AN ONGOING PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181915February 7, 2007
ENGINE AND ENGINE COOLING:ENGINE
AT SEEMINGLY RANDOM TIME MY 2001 FORD FOCUS ZX3 STALLS. SO FAR THE STALL HAS ONLY HAPPENED WHEN AT A STOP, BUT SPUTTERING AND LOSS OF POWER RANDOMLY AT HIGHWAY SPEEDS HAS ME WORRIED ABOUT AN EMINENT STALL. I HAVE HAD THE FUEL FILTER CHANGED AS WELL AS THE EGR VALVE AND EGR PRESSURE FLOW SENSOR AND NOTHING HAS SOLVED THIS PROBLEM. *MN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181399February 2, 2007
ELECTRICAL SYSTEM:IGNITION
I WAS OUT SHOPPING AT NIGHT IN A DARK PARKING LOT AND WHEN I WENT TO MY CAR THE KEY WOULD NOT TURN I WAS LEFT STRANDED FOR HOURS UNTIL A TOW COULD COME GET MY CAR THE KEY WOULD NOT TURN IT WAS LOCKED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179035January 18, 2007
STRUCTURE
WATER LEAKS INTO PASSENGER FLOOR WHEN IT RAINS I HAVE HAD TO DEALER TWICE STILL NOT FIXED NOW WARRANTY HAS RUN OUT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178014January 7, 2007
ELECTRICAL SYSTEM:IGNITION
BOUGHT A 2001 FORD FOCUS (USED) FROM A ORIVATE PARTY. THE PERSON I BOUGHT IT FROM HAD THE IGNITION CHANGED TWICE AND IT HAS LOCKED UP ON ME IN LESS THAN A YEAR. I BOUGHT A CYLINDER AND KEY SET FROM AUTO ZONE AND CHANGED IT OUT MYSELF, $90 LATER THE CAR WILL NOT START BECAUSE OF THE ANTI-THEFT IN CAR AND I REFUSE TO TAKE IT TO MY LOCAL FORD DEALER (ARCENEAUX FORD). FORD SHOULD REPLACE THESE IGNITION CYLINDERS BECAUSE THEY ARE JUNK AND SEEM TO OCCUR OFTEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177750January 4, 2007
ELECTRICAL SYSTEM:IGNITION
TL* - THE CONTACT STATED THAT THE IGNITION CYLINDER SWITCH HAS SEIZED. HE COULD NOT PUT THE KEY IN THE IGNITION. THIS WAS THE FIRST TIME THE CONTACT HAD A PROBLEM WITH THE IGNITION SWITCH. THE VEHICLE HAS 40,000 MILES. THE CONTACT HAS NOT CONTACTED A REPAIR SHOP. HE WAS GOING TO CONTACT A LOCKSMITH. THE VEHICLE WAS OPERABLE ON 1/3/06. THERE WERE NO WARNING SIGNALS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177526January 2, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* - THE CONTACT STATED THAT IGNITION WILL NOT TURN WITH THE KEY. THIS HAPPENED FOUR TIMES , AND SHETOOK THE VEHICLE TO THE DEALERSHIP ON 1-3-07. THE CONTACT STATED THAT THE WEATHER WAS NOT A FACTOR, AND SHE WILL HAVE THE REPAIR ORDER FROM THE WORK DONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177147December 27, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2001 FORD FOCUS ZX3 HAS LOCKED UP ON NUMEROUS OCCASIONS, RENDERING IT IMPOSSIBLE TO START THE CAR, AS THE KEY WILL NOT TURN IN THE LOCK. EACH TIME THIS HAS HAPPENED TO ME IN THE PAST, I WAS EVENTUALLY ABLE TO START THE CAR BY JIGGLING THE KEY IN THE LOCK FOR UP TO TEN MINUTES. THIS TIME, HOWEVER, AFTER JIGGLING THE KEY IN THE IGNITION FOR A FULL FORTY-FIVE MINUTES, THERE WAS STILL NO GIVE IN THE IGNITION. I TRIED TURNING THE STEERING WHEEL TO EITHER SIDE AS HARD AS I COULD WHILE TURNING THE KEY, AND IT DID NOTHING TO FIX THE PROBLEM. AFTER FINALLY GIVING UP, I DID AN INTERNET SEARCH TO SEE IF THERE WAS SOME ADVICE ONLINE, AND I SAW RIGHT AWAY THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM WITH THEIR CARS. EACH TIME, IT TAKES THEM HAVING TO REPLACE THE IGNITION FOR A COST OF BETWEEN 200 AND 700 DOLLARS, ALL COSTS INCLUDED. I AM EXTREMELY CONCERNED THAT I WILL HAVE TO TAKE THE SAME COURSE OF ACTION, AS I DON'T KNOW WHAT ELSE I CAN POSSIBLY DO. I CAN'T EVEN HAVE A FRIEND PULL MY CAR TO THE DEALERSHIP, AS IT IS IMPOSSIBLE TO STEER IT IN ITS PRESENT STATE. I WILL HAVE TO PAY THE COST OF A PROFESSIONAL TOW-TRUCK AND THEN PAY THE DEALER TO REPLACE THE IGNITION ON TOP OF IT ALL. I UNDERSTAND THROUGH MY RESEARCH ONLINE THAT THE REASON THIS ISSUE HAS NOT BEEN DEALT WITH THROUGH A RECALL BY FORD IS THAT IT DOES NOT POSE "AN IMMEDIATE AND IMMINENT HEALTH RISK." THAT MAY BE SO, BUT IT CAUSES FORD FOCUS OWNERS, LIKE MYSELF, COUNTLESS AMOUNTS OF FRUSTRATION AND ANGER TO NOT BE ABLE TO USE OUR CARS. MY CAR IS NOW SITTING ON THE CURB OUTSIDE MY HOUSE, IN PERFECTLY DRIVABLE CONDITION IN EVERY WAY, AND I CAN'T EVEN TURN THE KEY IN THE IGNITION. IF YOU HAVE OTHER COMPLAINTS ABOUT THIS ISSUE, PLEASE LOBBY WITH ALL OF YOUR INFLUENCE TO HAVE FORD ADDRESS AND FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176721December 21, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER SIDE REAR WINDOW OPERATING CABLE MECHANISM BROKE. THIS WAS SHORTLY FOLLOWED (WITHIN A MONTH OR SO) BY THE FAILURE OF THE SAME MECHANISM IN THE REAR PASSENGER SIDE WINDOW. BOTH WINDOWS FAIL TO RISE AND ANY ATTEMPTS TO USE THE WINDOW SWITCHES ARE ANSWERED WITH GRINDING CRACKING SOUNDS. THE WINDOWS ARE CURRENTLY HELD UP USING COAT HANGERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10176762December 21, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONTINUALLY STALLING OF THE ENGINE VEHICLE WHILE DRIVING, HARD TO START AS IT WILL STALL DURING STARTUP. IT BEGAN JUST STALLING FOR A SECOND ABOUT ONCE A WEEK AT THE MOST. NOW WHEN I DRIVE IT, IT DOES IT ABOUT EVERY 10 SECONDS. IT HAS LEAD TO MY CAR FAILING TO SPEED UP, THE ENGINE KICKING AND STALLING WHILE DRIVING AND THE CAR ALTOGETHER FAILING TO DRIVE WHILE ON A BUSY HIGHWAY. IT IS NOW NEARLY UNDRIVABLE. THE CAR WILL BE LOOKED AT IN THE FOLLOWING WEEK BUT FORD SAYS THAT WHILE THEY HAVE RECALL FOR THE PROBLEM ON THE SAME YEAR AND MODEL OF VEHICLE, IT DOES NOT INCLUDE MY VEHICLE BECAUSE OF THE MANUFACTURED DATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175714December 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN I TRIED TO START MY 2001 FORD FOCUS THIS MORNING TO RETURN HOME, THE IGNITION LOCKED. I HAD THIS PROBLEM FIXED 2CE BEFORE WHILE UNDER WARRANTY. IT IS NO LONGER UNDER WARRANTY. WHEN I WENT ON THE WEB FOR INFO I SPENT HRS READING OF ALL THE OTHER CONSUMERS WITH THE SAME PROBLEM AND THAT FORD HAS DONE NOTHING TO SOLVE THIS. IT WAS SUGGESTED I WRITE TO THIS SITE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10175312December 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS: IGNITION KEY WILL NOT TURN AFTER INSERTION, SO THE CAR WON'T START. JAMMING KEY HARD INTO COLUMN AND MAYBE ROCKING THE STEERING WHEEL EVENTUALLY ENABLES THE KEY TO TURN AND START THE VEHICLE. INTERMITTENT, BUT NOW BECOMING MORE FREQUENT. LAST TIME IT TOOK 40 MINUTES TO START CAR - COULD BE PERSONAL DANGER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174536November 28, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER LOCKED UP AND I COULDN'T GET THE KEY IN. HAD TO HAVE IT DRILLED OUT AND REPLACED - $300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10174635November 28, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM
I OWN A 2001 FORD FOCUS ZTECH. MY CAR WAS STALLING AT RANDOM IN THE MIDDLE OF DRIVING AND FINALLY WOULDNT START AT ALL. I TOOK IT TO A DEALERSHIP. THEY SAID MY BATTERY CABLES WERE MELTED, SO THEY REPLACED THEM, REROUTED THEM, ALONG WITH MY CLIPS, ETC. THEY COULDN'T FIGURE OUT WHY MY CABLES WOULD BE LIKE THAT AND SAID THAT IS PROBABLY WHY MY CAR DOESN'T START ALL THE TIME, BUT THEY COULDN'T BE POSITIVE SO THEY RECOMMENDED THAT I REPLACE MY STARTER AS WELL. THEY CHARGED ME $998. THIS ALSO HAPPENED TO ME IN PREVIOUS YEARS. I WENT TO THE VEHICLE RECALL SITE AND SEE THAT FORD STARTED A RECALL IN 2003 ON THIS VERY SAME PROBLEM. WHY DIDN'T I RECEIVE RECALL INFORMATION ON MY CAR? I'VE STALLED BEFORE IN THE MIDDLE OF TRAFFIC LAST YEAR FOR THE SAME PROBLEM AND HAD MY BATTERY REPLACED. THIS HAPPENS TOO MUCH. I HAVE SMALL CHILDREN'S SAFETY TO WORRY ABOUT. WHAT BOTHERS ME IN ADDITION TO THAT IS THAT THE FORD DEALERSHIP THAT I USED SHOULD HAVE NOTICED THIS RECALL AND RELATED IT TO MY VEHICLE'S PROBLEM. I FEEL THIS IS A TERRIBLE SAFETY ISSUE, AND I CAN'T AFFORD TO KEEP GETTING NEW BATTERIES/CABLES AND STARTERS. ALSO, MY KEY KEEPS GETTING STUCK IN THE IGNITION, AND FORD WON'T DO ANYTHING ABOUT THAT EITHER, EVEN THOUGH MY DEALER SAID IT'S A VERY COMMON PROBLEM WITH THIS PRODUCT. THEY SAID IT WOULD COST ME AT LEAST $400 TO FIX IT. I'VE ALREADY GOTTEN STUCK AT A STORE TWICE. IT JUST WORKS WHEN IT WANTS TO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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