Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11504574January 30, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION
I was driving home from work and the transmission just stopped shifting completely and I almost was Tboned in the street because of this my husband had to push the car out of the road so i contacted the ford dealer here because there was a recall on my transmission for that very thing and they said that they dont have to fix it unless i pay for it because it has 160,000 miles on it nevermind the fact that i just got the car less than 3 months ago . I am really upset and considering calling the media in an my attorney
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504254January 29, 2023
ENGINE
There is a CSP recall on shudder clutch. The car shudders to the extreme and sometimes doesn't shift into second or third gear for 2-3 seconds nearly causing accidents while merging onto highways several times. I contacted I have taken it to the Ford dealership 3 times and called Ford and now want to acknowledge that that is the problem, but unfortunately the warranty has expired. I have been dealing with this for two years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503978January 27, 2023
POWER TRAIN
The transmission shudder is so significant that I cannot merge onto streets (city speeds or highway speeds) without causing traffic to slow down. There is a significant delay between the gear disengaging and the next gear engaging, all while shutter with sounds that feel like the car is falling apart. It started years ago, and it continues to this day. It continues to get worse and we are unable to sell this vehicle due to the safety concerns. No warning lights/check engine lights are illuminated on the dashboard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504059January 27, 2023
STRUCTURE:BODY
Was told parts still backoreded. Door latches present safety hazard
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503827January 26, 2023
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated while the vehicle was stationary at a traffic light and depressing the accelerator pedal, the vehicle started jerking and shuddering. The contact stated no warning light was illuminated. The contact continued to experience the failure while driving to his destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle a second time to the local dealer in August of 2018, where it was diagnosed with needing the manual clutch and transmission pressure plate to be replaced for the second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle for the third time to the local dealer on November 15, 2019, where it was diagnosed with needing the clutch assembly to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle to an independent mechanic and was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The contact took the vehicle back to the local dealer on January 26, 2023 and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 46,718.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503249January 23, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated while accelerating and experienced rough shifting. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502558January 19, 2023
ENGINE, SUSPENSION, POWER TRAIN
My car is still at the dealership (CrossRoads Ford ,of Indian Trail, NC). The vehicle has been there since 11/22/22. The Service Department keeps telling me they are waiting on a Recall Part to come in and have not given me anything else. The car will not drive, and they advised it was a Recall Part, but the system shows all Recall has been repaired? I need my car back- I have already paid 3 months for a car payment, on a car that is still sitting in the Service Department there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501522January 12, 2023
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that on numerous occasions while the accelerator pedal was depressed, the engine hesitated to respond then the vehicle stalled. The contact was able to restart the vehicle. The contact stated that while accelerating the vehicle inadvertently decelerated. The transmission fault warning light and an unknown warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clutch needed to be replaced. Other unknown failures were found. The contact was made aware of the NHTSA Campaign Number: 18V350000 (Fuel System, Gasoline) however, the parts to do the repair was unavailable. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501190January 11, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle was shaking abnormally while shifting gears. The failure was persistent. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the clutch needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The contact stated that the warranty expired so no financial assistance was offered at the time of the repair. The clutch was replaced and the shuddering seems to have stopped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501347January 11, 2023
ENGINE
I went to get into my car and it wouldn’t start. I called a tow truck to have it brought to my mechanic. It wouldn’t go in reverse once it did start. My mechanic thought it was the transmission module. I had it towed to Walls Ford Deslership. They stated it was the shift stuck in my transmission. Somehow it controls the power, etc. my car only has 51,000 miles on it and was past the 6 year warranty. It cost me $2,550 to fix it. I believe with all the transmission issues on the Ford Focus vehicles, this issue should have been covered and not paid out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500293January 5, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while pulling out of a parking lot on a level surface, the RPMs revved up, the vehicle hesitated to respond and made an abnormal sound as it was shifting from first gear to second gear. The power train warning light was illuminated. The contact slightly released the accelerator pedal and was able to continue driving while the vehicle was in first gear. The contact stated that the failure reoccurred while making a right turn on an incline. The contact continued driving and the vehicle gradually shifted into second gear while driving uphill. However, the failure persisted. Additionally, the contact stated that the transmission clutch was previously replaced on 5 occasions due to the vehicle lunging forward and shuddering while shifting from first to second gear. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500393January 5, 2023
ENGINE
The rpm of the car all of a sudden felt like it was being forced just to accelerate. When I get to certain velocity the cars rpm shuts up and then come down again. After that it started saying that the transmission was getting over heated and that I needed to stop safely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499785January 2, 2023
POWER TRAIN
My 2014 Ford Focus which I have had for 6 years has developed a problem with the Powertrain Control Module. This is a known problem with the car, and Ford extended the warranty for 10 years. I have been waiting 8 months now for the part which is still on backorder, with no estimate of when the part will be available. I can no longer drive the car because the car violently jerks when accelerating and almost comes to a complete stop. I can temporary fix the problem following online instructions, but it last only a day. I am afraid to drive the car because the jerking/hesitation might result in an accident. Ford does not seem to be addressing their responsibility with this dangerous issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499801January 2, 2023
STEERING
Driving down road car said power steering loss pulled over and restarted car and then said steering loss lost full steering going down highway at 70
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499603December 30, 2022
UNKNOWN OR OTHER
Car just stopped on a 5 lane highway while waiting at traffic light. Car just stopped and would not go forward. All lights came on. Police officer helped get car off of highway and pulled Into a business parking lot. Mechanic looked at vehicle, police officer also looked as well as a few others. Noone could get car started. Friend ended up having to take my 16 yr old son home. This is holiday weekend so dealership not open until next year. Car will need to be towed to dealership for repairs. Car is not recognizing any drive reverse etc...is not safe to drive. All lights came on on the dashboard. Check engine oil light etc...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499453December 29, 2022
POWER TRAIN, STEERING, UNKNOWN OR OTHER
When trying to accelerate, it hesitates. Not sure if it’s a transmission problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497615December 15, 2022
FUEL SYSTEM, GASOLINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the vehicle would shudder while accelerating. There was no warning light illuminated. The contact had taken the vehicle to the dealer on multiple occasions where the clutch assembly and PCM (Power Train Control Module) were replaced under warranty after each failure. The failure persisted, with the check engine warning light illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was notified of the failure and informed him that the vehicle was not under recall or warranty. The vehicle was not repaired. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497494December 14, 2022
POWER TRAIN, UNKNOWN OR OTHER, ENGINE
The entire car is a a safety issue. From the breaks and door latches, to the fuel system, electrical system, to the transmission. The 2014 Ford Focus SE needs to ne recalled aand taken off the roads.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497204December 13, 2022
UNKNOWN OR OTHER
Car does jerking on initial gears and stall, Rpm increases/decreases suddenly. Engine lights on. Air bag error for driver seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497147December 12, 2022
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH and depressing the accelerator pedal, the vehicle shuddered, jolted, and hesitated to respond. The check engine warning light was illuminated. The contact veered to the side of the road, turned off and restarted the vehicle. However, the failure persisted. Additionally, the contact stated that the failure also occurred while shifting into a lower gear. The contact stated that the failure had been reoccurring increasingly while driving. The vehicle was taken to the dealer where the transmission dual clutch was replaced under an unknown recall in 2019. However, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact stated that she had been informed that the transmission dual clutch was previously replaced in 2016 by the previous owner. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline. The failure mileage was approximately 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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