Ford Focus Complaints (2002)

971 consumer complaints on file.

#10165598August 15, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION ON MY 2002 FORD FOCUS WITH 60,000 MILES LOCKED UP WHEN I PUT THE KEY IN. WHAT I THOUGHT WOULD BE A FAST TRIP INTO THE POST OFFICE LEAD TO A SIX HOUR EVENT OF TRYING TO GET MY CAR STARTED, CALLING FORD, AND AAA., TO MAKE MATTERS WORSE IT WAS DURING A THUNDERSTORM. AFTER SIX HOURS MY CAR WAS TOWED TO A LOCAL MECHANIC WHERE THE IGNITION WAS WORKED ON FOR A COSTLY PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164834August 7, 2006
TIRES
DT*: THE CONTACT STATED THE FRONT PASSENGER SIDE TIRE TREAD SEPARATED FROM THE TIRE, DESTROYING THE FRONT CONTROL PANEL OF THE VEHICLE. THE TIRE INDICATED THE RECOMMENDED PSI AS 34 AND IT HAS BEEN KEPT TO THAT STANDARD. THE TIRE WAS APPROXIMATELY ONE YEAR OLD WHEN THIS INCIDENT OCCURRED. THERE WAS NO ABNORMAL BULGING AND THE VEHICLE HAD NO VIBRATION. THERE WAS ALSO NO MORE THAN 15000 MILES ON THE TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164860August 7, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, SUSPENSION:FRONT:WHEEL BEARING, STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
MY 2002 FORD FOCUS SE WAGON HAS HAD INNUMERABLE PROBLEMS. FIRSTLY..MELTING BATTERY CABLES DUE TO POOR AND FAULTY WIRING THAT COULD HAVE CAUSED AN EXPLOSION OF THE BATTERY HAD I NOT HAD TO PAY TO GET IT FIXED ALONG WITH PURCHASE OF TWO NEW BATTERIES THANKS TO THE MELTING BATTERY CABLES CAUSING A SHORT IN THE SYSTEM. IT SUBSEQUENTLY KILLED THE ALTERNATOR WHICH HAD TO BE REPLACED. IT ALSO SUBSEQUENTLY KILLED THE THERMOSTAT AND THE SOLENOID SWITCH WHICH CAUSED OVERHEATING AND DYING PROBLEMS WITH THE CAR WHILE DRIVING. MOST RECENTLY THE PASSENGER SIDE WHEEL BEARING WENT OUT AND WAS CAUSING DRIVING PROBLEMS UNABLE TO CONTROL CAR. NOW MORE RECENTLY, IT HAD TO HAVE A FAULTY TIE ROD PLACED WHICH NEARLY CAUSED ME TO HAVE AN ACCIDENT. AND AS OF LAST FRIDAY, ITS BACK IN THE SHOP AGAIN THIS TIME FOR ENGINE STALLING AT 65 MILES PER HOUR WHICH NEARLY CAUSED YET ANOTHER ACCIDENT BECAUSE I WAS PASSING ANOTHER CAR AND MINE SUDDENLY BEGAN VIBRATING SO BAD AND THEN LOST POWER AND I HAD TO STRUGGLE MY WAY TO THE MEDIAN. THIS CAR IS DANGEROUS AND FORD REFUSES TO DO NOTHING ABOUT IT. I HAVE PAID OUT NEARLY 2000.00 ON ALL THESE PROBLEMS WHICH WERE SIMILAR TO ISSUES ALREADY RECALLED AND YES I AM MAD. I HAVE CALLED FORD AND COMPLAINED BUT TO NO AVAIL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163960July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163967July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
THE FIRST WEEK OF ME PURCHASING MY CAR AT GARNET FORD IN CHADDSFORD, PA, I NOTICED I WAS HAVING PROBLEMS WITH MY CAR NOT STARTING. THIS HAS ONLY CONTINUED TO HAPPEN MORE. ALSO, MY CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. THE CAR WILL START RIDING ROUGH AND SHAKING INDICATING THE CAR IS GOING TO STALL. I BROUGHT THIS TO THE DEALERS ATTENTION ON MANY OCCASIONS AND THEY TOLD ME THAT BECAUSE THE PROBLEM WAS INTERMITTENT AND THEY COULD NOT RE-CREATE THE PROBLEM THERE WAS NOTHING THEY COULD DO TO CORRECT IT. THESE ARE PROBLEMS THAT STARTED DURING THE FIRST WEEK OF ME OWNING THE CAR. THE CAR WAS GIVEN TO ME THIS WAY AND GARNET FORD IS SAYING THE PROBLEM IS WITH MY IAC AND THROTTLE BODY STICKING BUT THOSE TWO THINGS ARE AGE RELATED PROBLEMS AND I ADVISED THEM THAT THIS PROBLEM HAS BEEN HAPPENING SINCE DAY ONE. THEY HAVE REFUSED TO LOOK INTO THIS PROBLEM FURTHER AND THEY ARE NOT TAKING RESPONSIBILITY FOR WHAT IS HAPPENING TO MY CAR. I'M VERY UPSET WITH GARNET FORD FOR GIVING ME A CAR WITH THESE PROBLEMS AND I EXPECT THEM TO LOOK INTO WHAT IS CAUSING THE PROBLEM AND FIX IT ON THEIR DIME NOT MINE. IF THIS DOES NOT HAPPEN, I WILL SEEK OTHER WAYS AT GETTING THEIR ATTENTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163961July 31, 2006
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I AM HAVING PROBLEMS WITH MY CAR NOT STARTING ON OCCASION. ALSO, THE CAR SEEMS TO WANT TO STALL AT TIMES UPON SLOWING DOWN OR WHEN I'M STOPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163717July 25, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2002 FORD FOCUS STALLED WITHOUT WARNING. MECHANIC REPLACED FUEL PUMP ASSEMBLY AND FUEL PUMP RELAY. *KB ***NAR*** *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163220July 23, 2006
UNKNOWN OR OTHER, SUSPENSION, POWER TRAIN
1. I WAS DRIVING MY 2002 FORD FOCUS WAGON BACK FROM A CAMPING TRIP AND I WAS GOING ABOUT 60 MPH ON THE FREEWAY 2. ALL OF A SUDDEN THERE WAS A "CRACK"/"BANG" FROM THE BACK OF THE CAR, DRIVERS SIDE, THE CAR CONTINUED WITHOUT JOLTING/SWERVING (I.E. NO AFFECT TO THE DRIVING OF THE VEHICLE), HOWEVER, AFTER ANOTHER FEW MILES THE REAR DRIVERS SIDE WHEEL WAS MAKING A HIGH PITCHED SOUND, PLUS CRACKING, PLUS SOME JOLTING AS THE BEARING REALIGNED ITSELF AT TIMES. I STOPPED THE CAR AND THE HEAT FROM THE WHEEL WAS INCREDIBLE, ONE COULD HAVE FRIED AN EGG ON IT (THIS WHEEL WAS MUCH HOTTER THAN THE OTHERS). UNFORTUNATELY THIS HAPPENED ON A STRETCH OF ROAD WHERE THERE ARE NO TOWNS, NO CELL PHONE SIGNAL, ETC, I WAS FORCED TO DRIVE THE CAR TO A TOWN, MAX OF 40 MPH ON A 60 MPH STRETCH OF ROAD, I HAD A BABY IN THE CAR AND WAS SCARRED THAT SOMETHING WOULD HAPPEN TO HER. IN THE TOWN, I LEFT THE CAR, HAD TO CALL A FRIEND TO DRIVE ME HOME. I MUST SAY IT WAS THE MOST UNPLEASANT FEELING IN THE WORLD. IN ADDITION, THIS HAPPENED ON A SATURDAY NIGHT, WHERE ALL CAR SHOPS ARE CLOSED! 3. REPAIR SHOPS OPEN TOMORROW, THE REPAIR IS YET TO TAKE PLACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10163084July 21, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, IT WAS UNRESPONSIVE. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE THEY DETERMINED A CONNECTOR IN THE IGNITION NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162492July 16, 2006
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS SEDAN MANUAL TRANSMISSION WITH 80,000 MILES. WITH NO WARNING THE ENGINE ACTS AS IF IT IS GOING TO STALL, VEHICLE HESITATES, JERKS AND SPUTTERS. THIS LITERALLY CAUSES THE VEHICLE TO JOLT FORWARDS AND BACKWARDS AND SHAKES THE PASSENGERS INSIDE THE VEHICLE. THIS IS A VERY SCARY EVENT, ESPECIALLY AT 70+ MPH SPEED OR WHEN IN TRAFFIC. HIGHLY CONCERNED THAT THE VEHICLE IS GOING TO SIMPLE SHUT OFF WHILE ON INTERSTATE 95 WHICH COULD BE DEADLY. THE FORD DEALER WHERE THE VEHICLE WAS PURCHASED AND MAINTAINED HAS RUN A DIAGNOSTIC TEST THAT SHOWED NO ABNORMALITIES. THE FOLLOWING WEEK THE KEY WOULD NOT TURN AND THE VEHICLE HAD TO BE TOWED WITH IGNITION/STEERING REPAIRS. THE VEHICLE WAS RE-EXAMINED WHILE AGAIN IN THE SHOP AND DRIVEN AGAIN BY THE SERVICE TEAM AND THEY WERE UNABLE TO PROVIDE A USEFUL DIAGNOSIS OF THE ENGINE HESITATION PROBLEMS. WE NEED A RESOLUTION TO THIS PROBLEM AND IT APPEARS THAT NO ONE CAN APPROPRIATELY DIAGNOSE THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162319July 13, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MY 2002 FORD FOCUS WITH 80,000 MILES STALLS WHEN GOING HIGH SPEEDS, AND IT HAS HAPPENED 5 TIMES, TO DATE. THE LAST TIME I WAS GOING 55 MPH ON AN ENTRANCE RAMP TO THE FREEWAY, WITH OVER 1/4 TANK OF GAS WHEN THE ENGINE STALLED, VEHICLE LOST POWER, INCLUDING POWER STEERING. I HAD TO SLAM ON THE BRAKES AND STOP IN "V" WHERE ROAD SPLIT, CAME VERY CLOSE TO HAVING AN ACCIDENT. TOOK IT TO FORD DEALERSHIP AT RECOMMENDATION OF FORD, DETERMINED IT WAS THE FUEL PUMP. THE FIRST PERSON WE TALKED TO AT FORD SAID THEY WOULD FIX IT ONCE WE TOOK IT IN AND PAY FOR DIAGNOSTIC, THE SECOND PERSON WE CALLED AT FORD AFTER TAKING IT IN SAID IT IS OUR RESPONSIBILITY TO REPLACE THE PART. I AM EXTREMELY CONCERNED ABOUT THIS PROBLEM, IT IS A MAJOR SAFETY HAZARD TO LOSE STEERING AND POWER AT HIGH SPEEDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162200July 12, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
DT*: THE CONTACT STATED THAT THE VEHICLE STARTED, BUT OPERATED AS IF IT WAS OUT OF GAS. THERE WERE NO VISIBLE LEAKS OF ANY KIND, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER DETERMINED THAT THE FUEL PUMP HAD A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162139July 11, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2002 FORD FOCUS IGNITION PROBLEM. KEY WILL NOT TURN. MY DAUGHTER, 17 YEARS OLD WAS STUCK IN PARKING LOT, LATE IN THE EVENING! THIS HAS HAPPENED ON SEVERAL OCCASIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161951July 10, 2006
EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK WAS JAMMED ON MY FORD FOCUS 2002 AND I HAD TO REPLACE IT TWICE SO FAR. IT COST ME CLOSE TO $400 CANADIAN. I ONLY HAVE 40,000 MILES ON IT . THIS HAS BEEN SUCH A FREQUENT EVENT. FORD IS NOT TAKING ANY RESPONSIBILITY YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161625July 6, 2006
UNKNOWN OR OTHER
PAINT CRACKING UNDERNEATH CLEAR COAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161272July 3, 2006
ELECTRICAL SYSTEM
DT: THE CONTACT STATED WHILE DRIVING 20-25 MPH ON A MAJOR ROADWAY, THE VEHICLE BEGAN TO JERK AS IF IT WERE GOING TO STALL. THE ACCELERATOR PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO TRAVEL THROUGH AN INTERSECTION HOWEVER IT EVENTUALLY COMPLETELY STALLED. THE VEHICLE WOULD NOT RESTART AND ALL THE LIGHTS ON THE DASHBOARD WERE COMPLETELY DARKENED. A NEW BATTERY WAS INSTALLED BY THE CONTACT AND THE VEHICLE DRIVEN HOME. ABOUT FOUR HOURS LATER, THE VEHICLE BEGAN TO JERK AGAIN AND STALLED. THE VEHICLE STALLED FOUR TIMES THROUGHOUT THE DAY. WHEN THIS OCCURRED WITH THE VEHICLE ABOUT A YEAR AGO, THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THE CABLE WIRE WAS NOT CONNECTED PROPERLY. THE CONTACT EXPRESSED THAT THE CABLE WIRE MAY NOT BE THE PROBLEM AND WILL CHECK TO SEE IF THE ALTERNATOR MAY BE THE SOURCE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161315July 3, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED, WHILE DRIVING OVER A BUMP IN THE ROAD, AT 45 MPH, THE SUSPENSION FAILED, CAUSING THE WHEEL TO BEND ON IMPACT WITH THE ROAD. THE BENT WHEEL AND ALL SHOCKS WERE REPLACED. THE DEALER INFORMED THE CONTACT OF A SERVICE BULLETIN CONCERNING THE SUSPENSION DIRECTING THE DEALER TO REPLACE SPRINGS ONLY IF BROKEN. WHEN THE MANUFACTURE WAS CONTACTED, REPLACEMENT SPRINGS WERE OFFERED AT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160764June 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHEN TURNING ON MY 2002 FORD FOCUS ZX3, IT TENDS TO HAVE A VERY ROUGH IDLE, SPUTTERING AND STALLING. I HAVE REPLACED THE FUEL FILTER, SPARK PLUGS, SPARK CABLES, PCV VALVE AND MY IGNITION COIL. BUT EVEN AFTER ALL OF THAT MY CAR STILL SPUTTERS, STALLS AND HAS A ROUGH IDLE....I DON'T KNOW WHAT TO DO, BEING A COLLEGE STUDENT OUT OF MY HOME STATE OF MICHIGAN. I HAVE TAKEN IT TO AUTO ZONE AND HAD IT HOOKED UP TO THE CODE READER AND THE ATTENDANT SAID EVERYTHING WAS FINE... THIS IS MY LAST STRAW.. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160606June 23, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED THE IGNITION SWITCH LOCKED UP. THE KEY FIT IN THE KEY SLOT BUT KEY AND STEERING WHEEL COULD NOT BE TURNED. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THAT THE IGNITION SWITCH HAD TO BE REPLACED. THE INVOICES FOR THE REPAIRS TO THE IGNITION SWITCH ARE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160341June 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ALWAYS KEEP MY CAR CHECKED REGULARLY, CHANGED MY BRAKES IN MARCH,BUT MY ABS JUST WENT DOWN; EVEN IF IT IS A DIFFERENT PART, I AM WONDERING IF IT IS NORMAL TO HAVE TO CHANGE THE ABS SO SOON, MY CAR HAS ONLY 46000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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