Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10215741January 23, 2008
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD TO REPLACE MY 2000 FORD FOCUS IGNITION 4 TIMES IN THE 7 YEARS I'VE HAD THIS CAR. THE FIRST WAS IN 2001 THEN THE LAST WAS 2007. I CAN NOT KEEP FIXING THIS PROBLEM WHEN IT COST ME OVER $500.00 I WAS QUOTED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215579January 21, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
THERE HAS BEEN AN ONGOING PROBLEM WITH MY IGNITION SWITCH IN MY 2000 FORD FOCUS. THE STEERING COLUMN SEEMS TO LOCK UP ON ME AND THE KEY WONT TURN TO UNLOCK IT. THIS PROBLEM HAS BEEN ONGOING FOR A WHILE NOW. I KNOW I AM NOT THE FIRST PERSON THIS HAS HAPPEN TO. I JUST HOPE SOMETHING CAN BE DONE ABOUT THIS. FORD WANTS ALMOST 400.00 DOLLARS TO FIX THIS PROBLEM AND IT ISN'T EVEN A GUARANTEED FIX. I DON'T THINK THIS IS RIGHT FOR FORD TO CHARGE THAT KIND OF MONEY FOR SOMETHING THAT WILL HAPPEN AGAIN DOWN THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215532January 21, 2008
SUSPENSION
IN APRIL 2002 THE LOCAL FORD DEALER PERFORMED THE 2000 FORD FOCUS WHEEL BEARING SAFETY UPGRADE AT 19,000 MILES. IN OCT 2005 THE RIGHT FRONT WHEEL BEARING WAS REPLACED AT 59,000 MILES AND NOW WE NEED TO REPLACE THE RIGHT REAR WHEEL BEARING AT 79,000. IT APPEARS THAT FORD HAS NOT FIXED THE PROBLEM WITH THEIR SAFETY UPGRADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215384January 18, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION SWITCH FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214071January 7, 2008
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2000 FORD FOCUS. HE STATED THE KEY WOULD ONLY TUNR THREE QUARTERS OF THE WAY WHEN INSERTED INTO THE IGNITION. IN ADDITION, HE HAS SOMETIME HE HAS TO SHIFT THE VEHICLE INTO NEUTRAL TO TURN THE IGNITING. AS A RESULT, THE VEHICLE WOULD NOT START IMMEDIATELY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213975January 6, 2008
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVER SIDE FRONT COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213745January 4, 2008
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS ZX3 2000 - KEY GETS STUCK IN THE IGNITION AND YOU ARE UNABLE TO START THE CAR.*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213554January 3, 2008
STEERING:LINKAGES
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 35 MPH, THE FRONT END OF THE VEHICLE VIBRATED AND THERE WAS A ROARING SOUND COMING FROM THE FRONT OF THE VEHICLE. AS OF JANUARY 3, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS A RECALL FOR THE STEERING: LINKAGES (NHTSA CAMPAIGN ID # 02V289000) HOWEVER, THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. THE FAILURE MILEAGE 126,950 AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213509January 2, 2008
UNKNOWN OR OTHER
BRAKES FAILED WHICH CAUSED CRASH. THE VERY DAY BACK BRAKES WERE FIXED, THE FRONT BRAKES THEN WENT OUT WITHIN A MONTH, RESULTING IN ALMOST ANOTHER ACCIDENT. EVEN THOUGH FORD RECALLED THIS BACK IN 2000, (BOUGHT CAR IN 2005) THEY ARE REFUSING TO FIX IT. THERE HAVE BEEN 14 TOTAL RECALLS, ALL SEEM TO BE WRONG WITH MY CAR TOO. I SHOULD HAVE DONE MY HOMEWORK PRIOR TO BUYING BUT WHY WAS ANYONE EVEN ABLE TO SELL THIS TO ME CONSIDERING ALL THE RECALLS?*CN
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10213284December 31, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 01I017000 (WHEELS:LUGS/NUTS/BOLTS) ONLY APPLIES TO THOSE RESIDING ON THE EAST COAST OF THE UNITED STATES. THE CONTACT STATED THAT HE IS ALSO EXPERIENCING THE SAME FAILURE WHERE HE RESIDES. THE FAILURE OCCURRED IN THE STATE OF WASHINGTON IN DECEMBER OF 2007 DURING MASSIVE FLOODS AND SNOW STORMS. HE TOOK HIS VEHICLE TO THE DEALER SEVERAL TIMES AND THEY CONFIRMED THE FAILURE. THE CONTACT NOTIFIED THE HEAD SALES DEPARTMENT AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE HE WAS NOT IN THE REGIONAL LOCATION AS THE RECALL STATED. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213194December 30, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION
TONIGHT (12/29/2007), FOR THE FOURTH TIME (SIX TIMES TOTAL), THE IGNITION SWITCH ON MY 2000 FORD FOCUS DIED, LEAVING ME STRANDED YET AGAIN. THIS TIME, I WAS LEFT STRANDED IN 12 DEGREE WEATHER FOR SEVEN HOURS. IT IS AMAZING I DIDN'T GET FROSTBITE - OR WORSE. I BOUGHT MY FOCUS IN 2002, WITH 52,000 MILES ON IT. THE PRIOR OWNER HAD REPLACED THE IGNITION SWITCH TWICE ON THE CAR - ONCE ABOUT 12,000 MILES (UNDER WARRANTY) AND ONCE ABOUT 42,000 MILES. I REPLACED THE SWITCH AT 58,000, 72,000 AND 102,000 MILES. CAR NOW HAS 137,000 MILES AND ONCE AGAIN, I'M GOING TO HAVE TO REPLACE THE [XXX] IGNITION SWITCH AGAIN, AFTER BEING ASSURED BY THE FORD DEALERSHIP THAT THIS WOULD NEVER HAPPEN AGAIN ("IT'S BEEN REDESIGNED, THE PROBLEM IS FIXED.") '!@#$%. THE FORD DEALERSHIP HAS SAID THAT EVERY SINGLE TIME I'VE HAD TO REPLACE IT, AFTER TAKING $300-$375 OF MY MONEY EACH TIME, AND SEVERAL THOUSAND MILES LATER, I'M HAVING TO REPLACE IT AGAIN! THE FORD DEALERSHIP WILL ONLY WARRANTY THE IGNITION SWITCH FOR A LOUSY 12,000 MILES. WHAT IS PARTICULARLY AGGRAVATING ISN'T THE MONEY SO MUCH AS THE CAVALIER ATTITUDE FORD HAS THAT THIS IS NOT A "SAFETY ISSUE." TELL THAT TO MY STILL-COLD BODY! YOU SIT FOR SEVEN HOURS IN A CAR, STUCK, UNABLE TO TURN THE HEAT ON, IN FREEZING TEMPERATURES. IS IT GOING TO TAKE SOMEONE DYING BEFORE FORD OWNS UP TO THIS PROBLEM? *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213089December 28, 2007
ELECTRICAL SYSTEM:IGNITION, STEERING:COLUMN
CRACKED IGNITION. JAMMED STEERING COLUMN. BOTH WERE REPLACED. OLD PART IS AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212304December 19, 2007
ELECTRICAL SYSTEM:IGNITION
MY DAUGHTER WHO IS 17 CAME OUT OF WORK AT 10 PM ON A SUNDAY NIGHT AND HER KEY WOULDN'T GO IN THE IGNITION OF HER 2000 FORD FOCUS. THUS SHE WAS STRANDED ALONE AFTER DARK IN AN EMPTY PARKING LOT. I FEEL THAT THIS IS A SAFETY ISSUE. NOT EVERYONE CAN AFFORD A CELL PHONE AND IF SHE HADN'T HAD ONE SHE WOULD HAVE BEEN IN REAL TROUBLE BECAUSE THERE IS NOTHING CLOSE TO WHERE SHE WORKS. WE STRESS ABOUT MAINTENANCE SO SHE WILL NOT BREAK DOWN AND SHE WILL BE SAFE. THIS SHOULD BE A RECALL. SHE HAS ONLY HAD THE CAR FOR THREE MONTHS AND THIS IS ALREADY THE SECOND PROBLEM SHE HAS HAD WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212345December 19, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 50 MPH, THE DRIVER SIDE REAR WHEEL AND BRAKE DRUM ASSEMBLY SEPARATED FROM THE VEHICLE AS DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS). FORD STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE VEHICLE WAS REPAIRED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 56,324 AND FAILURE MILEAGE WAS 38,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211983December 15, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE ON FORD FOCUS-LEFT ME AND MY DAUGHTER STRANDED AT THE DOCTOR'S OFFICE PARKING LOT. THE KEY WOULD NOT TURN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211529December 12, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING BROKE AND COULD HAVE CAUSED BAD ACCIDENT AND INJURY. COIL SPRING WHERE IT BROKE WAS RUBBING ON FRONT TIRE. FRONT END HAD BEEN NOISY AND WOULD SOUND LIKE SOMETHING BUMPING OR NOT CONNECTED WHEN ON ROUGH PAVEMENT OR SPEED BUMPS. HAD TO HAVE FRONT COIL SPRINGS AND STRUTS REPLACED, RE-ALIGNED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211752December 12, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE PURCHASED A 2000 FORD FOCUS LX. SHE WENT OUT TO HER VEHICLE AND THE IGNITION KEY WILL NOT TURN. WE HAVE TURNED THE STEERING WHEEL LEFT AND RIGHT TO GET THE IGNITION TO TURN. THE STEERING WHEEL IS ALSO LOCKED. I SEARCHED THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT THE IGNITION SWITCH AND HOW SOME PEOPLE HAVE HAD TO REPLACE THE PART MORE THEN ONCE. WHY DOES FORD NOT RECOGNIZE THIS PROBLEM IN A RECALL. I KNOW THIS IS 2007 BUT I THOUGHT FORD WAS USUALLY ON TOP OF THINGS. CAN ANYTHING BE DONE? I HAVE PRINTED UP NUMEROUS COMPLAINTS ON THIS TOPIC. SO WHAT IS BEING DONE IF ANYTHING TO CORRECT THIS PROBLEM. I HAVE BEEN UNABLE TO FIND A RECALL FROM FORD ON THIS PROBLEM. OUT OF ALL THE VEHICLES I HAVE OWNED I HAVE NEVER HAD TO REPLACE AN IGNITION SWITCH OR PART!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211169December 7, 2007
WHEELS:LUGS/NUTS/BOLTS/STUDS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING OVER 35 MPH, THE VEHICLE BEGAN TO MAKE A LOUD NOISE COMING FROM THE REAR WHEELS. THE DEALER STATED THAT THERE WERE NO FAILURES. THE VEHICLE WAS TAKEN TO THE DEALER FOUR MORE TIMES FOR THE NOISE. ON DECEMBER 7, 2007, WHILE DRIVING 55 MPH, THE DRIVER SIDE REAR WHEEL BEARING FAILED. THE VEHICLE WAS PULLED OVER AND TOWED TO A MECHANIC. THE MECHANIC INFORMED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/ BOLTS). THE DEALER STATED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED ON THE VEHICLE BEFORE IT WAS PURCHASED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210934December 5, 2007
ELECTRICAL SYSTEM:IGNITION
AS I LEFT WORK ON THE NIGHT OF 12/4/07, I ENTERED MY 2000 FORD FOCUS AND FOUND THAT I COULD NOT TURN THE KEY IN THE IGNITION. THE KEY WOULD NOT FULLY ENTER THE IGNITION CYLINDER AND THUS COULD NOT START THE CAR. AS SUCH, I WAS STUCK IN THE PARKING LOT WITH NO WAY TO DRIVE MYSELF HOME WITHOUT CALLING FOR A RIDE. LUCKILY, I WAS ABLE TO FIND SOMEBODY, EVEN THOUGH THERE WAS A STRONG WINTER STORM AT THE TIME. I HAD THE CAR TOWED TO A DEALERSHIP - THE TOW TRUCK DRIVER TOLD ME HE SEES THIS PROBLEM ALL THE TIME WITH THIS CAR AND GAVE ME SOME TIPS FOR HOW TO TRY TO GET THE KEY TO WORK (AT LEAST TEMPORARILY), BUT NOTHING WORKED AND HE TOWED THE CAR. THE DEALERSHIP TOLD ME THAT THEY NEEDED TO COMPLETELY REPLACE THE IGNITION LOCK CYLINDER, WHICH I HAD THEM DO. DOING RESEARCH ONLINE, I FOUND THAT THERE ARE A LARGE NUMBER OF PEOPLE THAT HAVE THIS ISSUE REOCCUR WITH THEIR FOCUS. I CALLED FORDS CUSTOMER CARE CENTER, WHO INFORMED ME THAT THERE WAS NOTHING THEY COULD DO TO ASSIST MY REPAIR (IN THE FORM OF AN EXTENDED WARRANTY OR GOODWILL REPAIR) AND REFERRED ME TO THIS SITE TO SEE IF THIS ISSUE MERITED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210813December 4, 2007
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHEN THE KEY WAS PLACED IN THE IGNITION, IT WOULD NOT TURN AT ALL. THE VEHICLE WAS TOWED TO THE DEALER AND THE IGNITION WAS REPLACED. THE CAUSE OF THE MALFUNCTION WAS UNKNOWN. PRIOR TO THE FAILURE, THE VEHICLE WAS EXPERIENCING DIFFICULTY STARTING AND THE KEY HAD TO BE TURNED SEVERAL TIMES. THE TRUNK LOCK FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 70,000 AND CURRENT MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus