Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11532365July 14, 2023
UNKNOWN OR OTHER
tHIS VEHICLE HAS BEEN REPAIRED FOR THE SAME ISSUE 3 TIMES AND STILL DOING THE SAME THING. SO OBVIOUSLY NOT PROPERLY REPAIRED, AND FORD HAS CLOSED THIS RECALL ON IT. I CALLED OVER THE CONCERN THAT IT IS STILL NOT PROPERLY REPAIRED AND WAS TOLD THERE IS NOTHING THEY CAN DO ABOUT IT. THEY OFFER NO HELP OR SOLUTIONS OTHER THAN, TOO BAD IT ISN'T REPAIRED PROPERSLY BUT IF I WANT IT REPAIRED IT WILL HAVE TO PAY. THIS IS A CONCERN THAT THEY CANNOT REPAIR IT PROPERLY AND STILL CLOSE THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531792July 12, 2023
ENGINE
There are 2 recalls listed for my vehicle, 1) the Transmission Control Module, and 2) the Transmission Clutch Shudder. I had brought my car in to the dealership a couple of years ago to ask about the two issues/recalls listed, as my transmission was overheating and I was unable to accelerate, and the engine shuttered when shifting between 1st and 3rd gear, and was told that the Transmission Clutch Shudder recall had expired and the active recall, the Transmission Control Module, could not be repaired due to parts being on backorder, and I was told that the parts for that specific recall were not longer being made. The clutch recall lasted for 7 years and/or to 100k miles, whichever came first. My car is under 100k, and I had gotten the car in 2017, but it is a 2014 model so that recall cannot be covered by the dealership. I have been informed, though, that the Clutch issue directly correlates to the function of the TCM (transmission), so without that issue being resolved, the TCM will continue to have issues. I understand that the warranty has expired for one recall, but since it directly correlates to the function of the other recall, it doesn't make sense to have one expire before the other. Without it resolved, my transmission runs the risk of overheating again, and in previous instances I have had to pull over on highways, on roads where there were no safe places to pull off, and delayed other drivers due to the cars inability to accelerate properly, which has occurred at stop signs and at traffic lights which poses a risk to my safety and others. The dealership has informed me that the issue is in relation to the two recalls, but again with one expired I am expected to cover it even though the issue lies with Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531922July 12, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while stopped at a stop light, the contact attempted to accelerate, and the vehicle lunged forward with the check engine warning light illuminated. The contact stated that the vehicle started jerking. The contact stated that the vehicle accelerated and then started operating normally. The vehicle was taken to the dealer and the dealer stated that the transmission might have failed; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530860July 7, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked. The vehicle was taken to the dealer; however, the vehicle was diagnosed or repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530969July 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Error p2196 and p1450 issue with PCM, EVAP and bank 1 sensor know issues and recalls on same year make and model st I have an se having same problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530566July 6, 2023
ENGINE
Oil cooler failed forcing engine oil in cooling system. ECU did not indicate any overheat, low oil pressure or check engine light. By the time the vehicle was parked and shut off no oil was left in the oil pan. Oil/coolant covered the passenger wheel well and tire/rim. Probably a good idea to have a bigger OEM oil cooler rather than using coolant to cool the engine oil. Oil cooler failure was confirmed by ASE certified mechanics. Oil/coolant could possibly cause loss of traction, overheat condition and total engine failure with no oil providing lubricant to internal components and the turbo. Total repair costs are $1200 for a part that is $100 or $250 in the aftermarket world. Repair cost could have been much higher if vehicle would have been running any longer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530062July 3, 2023
FUEL/PROPULSION SYSTEM
12-18 ford focus equipped with 2.0 GDI or 2.0 GTDI equipped with purge valve, failing causing gas tank deformation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529889July 1, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
This car has had the clutch fork, clutch and tcm replaced since ive owned it and continues to still produce the same scary issue erratically. When it's not throwing codes it's sticking in gears, shifting hard, accelerating on its own (( almost went through a drive through window when it did this last)) this car is going to cause an issue/wreck. I Will be driving yhis car and the focus looses power, no steering, no acceleration available during the main issue im addressing today. It will flash the engine light and the cluster will continue to flash for about 30 seconds and you have no choice but to stop or pull over. What's fascinating and scary each time , it throws different codes. Anywhere from one code to up to 13 codes. I now carry a code reader in my glove box. Took me one hour and 17 minutes to get 8 blocks home in a very small, non traffic, town four or five days ago. Sometimes you can clear the code(s) and be on your way right away until the next dreaded failure. Or sometimes as soon as you turn the car back on it goes right back into loss of power and throwing codes. Nothing particular sets this off, not heat or cold temperatures. Not running the heater or A/C. Not driving fast, slow or in-between. Not turning or driving straight. Not driving short distances or long distances. Nothing is the same to produce this issue. This was tested by not only myself, husband and two mechanics. Ofcouse each time the codes say something different, TCM,clutch,clutch forks, gas, you name it the code was thrown ,ect. Even after the money pit of fixing the supposed issue(s) we still continue to have the EXACT SAME VERY FRIGHTENING EXPERIENCE. Ford should eliminate these cars, crush them so nobody else falls victim to these failing known issues they've produced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529499June 29, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
The part that failed was the dual clutch. I was in traffic and my car did not want to accelerate after the stop it began to sputter then went to accelerate this happened more then once. It has been inspected and diagnosed for a worn clutch but I bought the car like that. No check engine light or anything has came on. I am financing this car and it sucks that I am not able to drive it if it was an emergency then I risk it and drive the car but the whole time I am scared because of the way it is struggles on the freeway and streets
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529541June 29, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the transmission. The contact stated that the sound increased while the RPM was ascending or descending. While driving, the vehicle jerked and shuddered. The vehicle failed to accelerate as designed. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 101,000. The contact stated the problem was the transmission and repairs were made at the owners expense. The contact is requesting to be reimbursed for the repairs to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529298June 28, 2023
POWER TRAIN
I was driving the car and RPMs dropped to 0 and car would not go. Has had issues shifting, slipping, stalling and shuddering for over a year. Paid for a transmission fluid flush AT A DEALER. Never helped the situation. Has been ongoing issue for over a year. Now after checking the VIN my car is NOT a part of the recall? This seems to be a wider issue with no resolution. Now I am without a car and without a fix
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528863June 26, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while operating the vehicle, the check engine warning light remained illuminated, and the vehicle would not properly accelerate from a stationary position. The vehicle was taken to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528951June 26, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle was vibrating and shaking while changing gear. The vehicle was taken to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed that the VIN was not included in the NHTSA Campaign Number: 13V523000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528440June 23, 2023
ENGINE, UNKNOWN OR OTHER
This car had transmission problems from the day I bought it. Then with less than 50,000 miles on it, it quit on the highway. I had it towed to the local Ford dealership where they charged me $150. to tell me the antifreeze had leaked into the engine and ruined the engine and it would cost me $9,000 to have it fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527928June 20, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving at undisclosed speeds, the vehicle was shaking abnormally without warning. The contact stated that after the transmission upshifted, the vehicle stopped shaking. The vehicle was not diagnosed or repaired. The manufacturer was not contacted or notified of the failure. The failure mileage was 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527377June 16, 2023
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated while depressing the accelerator pedal from a stop sign, the vehicle began to hesitate and jerk abnormally. The contact stated no warning light was illuminated. The contact was able to continue driving to her destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 151,580.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527082June 14, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while her father was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated her father pulled off the roadway and turned off the vehicle. The contact stated that her father could not shift the vehicle into park(P). The contact stated that he turned the vehicle off, set the parking brake, and waited for almost an hour. The contact stated that he was able to restart the vehicle and the transmission functionality resumed. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent, and her father had stopped driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The contact stated that the dealer had retrieved DTC code: P2027B (Powertrain Control Module). The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526524June 12, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated and jerked while depressing the accelerator pedal. The contact also stated that the vehicle failed to shift out of park after several attempts. An unknown warning light was intermittently illuminated. The vehicle was taken to several independent mechanics and a dealer who were unable to diagnose and determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526427June 11, 2023
POWER TRAIN, ELECTRICAL SYSTEM
My car if jerk when taking off. Horn stopped working and will not sound when you lock it with the key fob.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526169June 9, 2023
POWER TRAIN, UNKNOWN OR OTHER
There was a recall several years ago on my 2014 Ford Focus in regard to the dual-clutch system. The system has been replaced once already. The vehicle is now showing the same symptoms. I feel that Ford should be replacing the system again at no cost to me. I am afraid to drive the vehicle. I am a cancer survivor and also work full-time. I need access to a functional vehicle that is safe to drive. The contact stated Ford replaced the clutch once and the car is doing the same thing again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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