Ford Focus Complaints (2002)

971 consumer complaints on file.

#10211165December 7, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT WAS UNABLE TO START THE VEHICLE WHEN HE INSERTED THE KEY INTO THE IGNITION. THE STEERING WHEEL LOCKED. THE MECHANIC STATED THAT THE INTERNAL COMPONENTS OF THE IGNITION LOCK CYLINDER FAILED. THE STEERING COLUMN AND LOCK CYLINDER ASSEMBLY WERE REPLACED AND THERE WERE NO FURTHER OCCURRENCES. THE CURRENT AND FAILURE MILEAGES WERE 75,378. UPDATED 03/14/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210853December 5, 2007
SUSPENSION, TIRES
THE 2002 FORD FOCUS SE COMFORT WAGON HAS BEEN A CONTINUAL PROBLEM OF NOT STAYING IN ALIGNMENT (NAMED THE REAR WHEELS WORST THAT THE FRONT) FOR MORE THAN 5000 MILES BEFORE NEEDING ADDITION ADJUSTMENTS. TIRES HAVE LASTED LESS THAN 20,000 MILES (REGARDLESS OF MANUFACTURER) BEFORE TOTALLY WORN OUT AND NEEDING REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209496November 20, 2007
ELECTRICAL SYSTEM:IGNITION
MY KEY WONT TURN IN THE IGNITION MOST OF THEM TIME LEAVING ME STUCK AND IN A DANGEROUS POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209569November 20, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE FRONT PASSENGER SIDE DOOR WILL NOT OPEN OR UNLOCK. THE DOOR IS COMPLETELY STUCK. THROUGH ONLINE RESEARCH, THE CONTACT DISCOVERED SEVERAL COMPLAINTS, BUT NO RECALLS. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209240November 17, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHEN THE REAR WINDOW, (BOTH), IS RAISED OVER A PERIOD OF TIME,(3-5 YRS), THE UPPER CABLE RETAINER ON THE WINDOW ELEVATOR,(ITS MADE OF PLASTIC), BREAKS OFF ALLOWING THE WINDOW TO DROP DOWN. THIS IS BOTH A SECURITY& A SAFETY ISSUE. I HAVE OLD PARTS I'VE REPLACED THE RIGHT REAR ELEVATOR IN 4/07 NOW THE LEFT HAS FAILED.(11/07). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208472November 8, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DAMAGE TO DRIVER'S SIDE POWER WINDOW MECHANISM FAILING TO RAISE AND/OR LOWER WINDOW GLASS IN VEHICLE. WINDOW OPERATOR REQUIRES GREASE TO OPERATE PROPERLY WHICH WAS NOT PRESENT AFTER CLOSER EXAMINATION OF PARTS. PARTS WERE DAMAGED BEYOND REPAIR AND ARE IN NEED OF REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207958November 5, 2007
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS THE IGNITION LOCKED UP AND THE KEY WOULD NOT TURN TO START THE CAR. THIS HAPPENED IN 9/2004 AND AGAIN 11/2007. BOTH TIMES WE WERE STRANDED, HAD TO HAVE THE CAR TOWED, AND IT COST ALMOST $400 BOTH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208313November 2, 2007
SUSPENSION, TIRES, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
2002 FORD FOCUS ZTS FIRESTONE TIRES WITH FLAT SPOTS. CUSTOMER STATES THAT THE FLAT SPOTS WOULD MAKE A NOISE AT CERTAIN SPEEDS. MECHANIC TOLD THE CONSUMER THAT THEY NO LONGER CARRIED FIRESTONE TIRES AND THEY COULDN'T HELP HIM. *KB THE CONSUMER WAS ABLE TO GET THE TIRE PRO-RATED, HOWEVER THE NEW TIRES STARTED TO EXPERIENCE CUPPING. THE REAR VIEW MIRROR WAS LOOSE, THE SWAY BAR BUSHINGS, FRONT LINK PINS, REAR SUSPENSION BAR, REAR SIDE BRACKET AND FRONT STRUTS WERE ALL REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206226October 18, 2007
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2002 FORD FOCUS ZX5 AND MY IGNITION LOCKED UP. DEALER SAID IT IS NOT ON ANY RECALL LIST AND THEREFORE I NEED TO PAY TO HAVE A NEW IGNITION CYLINDER PUT IN IT. COST IS $200-250. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205967October 17, 2007
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
MY FOOT PAD ON MY CLUTCH PEDAL BECAME SLIPPERY DUE TO LEAKING HYDRAULIC FLUID OUT OF MY CLUTCH MASTER CYLINDER ON MY 2002 FORD FOCUS ZX3. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205883October 16, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN HESITATING , SURGING, AND THEN LOST ALL POWER. THE VEHICLE WAS PULLED OFF THE ROAD BEFORE IT COMPLETELY SHUT OFF. THE VEHICLE RESTARTED AFTER BEING PARKED FOR A WHILE. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE UNLESS IT WAS PAID FOR BY THE CONTACT. THE DEALER ALSO STATED THAT THE FUEL DELIVERY MODULE FAILED. THERE WAS AN INVESTIGATION (EA02022) THAT WAS OPENED AND CLOSED. THE CURRENT MILEAGE WAS 125,000 AND FAILURE MILEAGE WAS 71,380 UPDATED 3/4/08 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205556October 13, 2007
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
HAVE A 2002 FORD FOCUS THAT HAS HAD THE STEERING WHEEL LOCKED UP AGAIN. LAST TIME I WAS ABLE TO TURN THE WHEEL HARD ENOUGH TO GET THE KEY TO TURN AND START THE CAR. THIS TIME NO SUCH LUCK. RIGHT NOW IT'S SITTING IN THE PARKING GARAGE AT WORK. GUESS I'LL HAVE TO CALL SAM PACKS FORD TO COME FIX $$$$$. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204111September 25, 2007
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT STRUT COIL SPRING BROKE AT APPROX. 45,000 MILES CAUSING THE FOCUS TO BECOME UNDRIVABLE. IF THE BROKEN SPRING WOULD HAVE GOTTEN INTO THE TIRE, IT WOULD HAVE ALSO DESTROYED THE TIRE. THE COIL SPRING IT'S SELF COULD NOT BE REPLACED. THE STRUTS MUST BE REPLACED IN PAIRS. BOTH FRONT STRUT ASSEMBLIES WERE REPLACED AT A COST TO ME OF $595. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202987September 14, 2007
ENGINE AND ENGINE COOLING
FORD FOCUS 2002, 69,000 MILES. ON 8/22/07 DRIVING ON THE FREEWAY MY CAR STALL IT WAS TOWED AWAY. FORD CALLED ME AND TOLD ME IT COULD BE MY ENGINE THAT'S RUINED DUE TO THE TIME CHAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202489September 11, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR PASSENGER WINDOW REGULATORS FAILED ON MY 2002 FORD FOCUS SE WAGON OUTSIDE OF WARRANTY. THE WINDOWS WERE NEVER ABUSED / MIS-USED IN ANY WAY. THIS IS AN OBVIOUS DESIGN OR MANUFACTURING FLAW, YET I HAD TO PAY FOR THE ENTIRE COST OF REPLACING THE REGULATORS. FORD WAS REQUESTED TO PROVIDE SOME ASSISTANCE BUT DECLINED TO OFFER ANY. *JB UPDATED 03/05/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202107September 6, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
THE CAR WAS RUNNING HOT HAD TO USE A/C TO KEEP THE FANS TO COOL CAR I TOOK CAR TO MY MECHANIC AND HE FOUND THAT THE SWITCHES FOR THE FANS AND THE REST OF THE CAR WAS BURNED OUT AND WOULD HAVE CAUSE A FIRE IF I HAD NOT BROUGHT THE CAR FOR A CHECKUP IT WOULD HAVE CAUGHT ON FIRE AND I AM 3 MONTHS PREGNANT. 2002 FORD FOCUS .THE MECHANIC HAD TO REPLACE THE SWITCH AND THE WHOLE WIRE SYSTEM IT COST ME $225.00 I AM SCARED IF I DID NOT TAKE THE CAR FOR A CHECKUP TO SEE WHY THE FANS WERE NOT WORKING I DON'T WANT TO KNOW WHAT WOULD HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201728September 3, 2007
WHEELS:HUB
2002 FORD FOCUS ZX5- ONE OF THE CENTER CAPS ON THE 16" WHEELS FELL OFF WHILE DRIVING THE VEHICLE. THE CAPS ARE DEFECTIVE SINCE THE TABS THAT HOLD IT ONTO THE WHEEL SEEM TO JUST BREAK OFF (CHEAP). THE CAP COVERS THE LUG NUTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201591August 31, 2007
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT PLACES THE KEY IN THE IGNITION, THE KEY FAILS TO TURN AS IF THE STEERING WHEEL IS LOCKED. HOWEVER, THE STEERING WHEEL IS NOT LOCKED. THE DEALER STATED THAT THE FAILURE IS DUE TO A FAILED MECHANISM INSIDE OF THE STEERING COLUMN, WHICH IS COMMON IN VEHICLES OF THIS YEAR, MAKE, AND MODEL. THE IGNITION REPAIR WOULD COST AN ESTIMATED $350. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200882August 27, 2007
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS ARE DEFECTIVE FOR THE TWO REAR WINDOWS IN MY 2002 FORD FOCUS. THE FIRST INCIDENT OCCURRED ABOUT A YEAR AND A HALF AGO WHEN THE BACK LEFT WINDOW JUST FELL WHILE THE VEHICLE WAS BEING DRIVEN. THE WINDOWS ARE NEVER LOWERED SINCE WE LIVE IN FLORIDA AND ALWAYS USE THE A/C. THE SAME THING HAPPENED TO THE RIGHT REAR WINDOW ABOUT 6 MTHS AGO. THIS IS OBVIOUSLY A MANUFACTURER'S DEFECT AND SHOULD BE COVERED UNDER A CAMPAIGN OR SPECIAL POLICY. THIS HAS NOT BEEN REPAIRED SINCE THE COST IS EXCESSIVE AND SHOULD BE COVERED BY FORD. FORD SHOULD STEP UP AND RELEASE A SPECIAL POLICY TO COVER THIS UNNECESSARY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199323August 11, 2007
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2002 FORD FOCUS SE 4 CYLINDER SHUTTING DOWN WHILE DRIVING. DASH BOARD GOES OUT AND THEN THE ENGINE SHUTS DOWN. BATTERY WAS REPLACED AND IT IS STILL DOING IT. SOMETIMES IT STARTS BACK UP IF I LET IT SIT FOR AWHILE, BUT SOMETIMES I HAVE TO GET IT JUMPED. VERY UNSAFE AND SCARY WHEN IT SHUTS DOWN WHILE DRIVING ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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