Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11545271September 18, 2023
STEERING:RACK AND PINION
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 10-15 MPH, the vehicle experienced a loss of power steering assist. The power steering assist warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 48,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545277September 18, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 35 MPH, the vehicle ceased to accelerate as designed. The contact pulled over to the side of the road where the transmission overheated warning light was illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transmission clutch failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544438September 14, 2023
POWER TRAIN
Bought this 2014 Ford Focus from a used dealership for my 16 year old daughter's 1st car. Within a week of owning the car noticed the car had a hesitation going from a stop sign intersection stop to pulling out would not pickup speed but has a forced hesitation before eventually gaining speed. My daughter was also at a intersection one day when the car slipped and jerked as a result in sudden or delayed vehicle acceleration nearly causing an accident. We have a engine light code that was showing as well during the first week of owning the car and it reads as: Transmission code P090C-00 Clutch B Actuator Control Circuit Low. The Actuator part was replaced and the car continues to have the same problem and the engine light continues to go on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544497September 14, 2023
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving from a complete stop, the accelerator pedal was depressed, but the vehicle jerked and hesitated to respond. The check engine warning light was illuminated. The contact stated that the failure recurred while driving. The contact stated that on several occasions, the vehicle failed to respond upon depressing the accelerator pedal, causing the contact to pull to the side of the roadway. The vehicle was taken to the dealer and an independent mechanic, where unknown repairs were completed; however, the failure recurred. The contact received notice of Ford Campaign Number: 14M02. The vehicle was taken to the dealer, where it was diagnosed that the TCM and the transmission had failed and needed to be replaced. The dealer informed the contact that the TCM would be covered under the campaign; however, she would be charged a repair and labor fee for the transmission clutch replacement. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544541September 14, 2023
LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Focus. The contact stated that upon attempting to close the driver's side rear door, the door failed to latch securely. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543846September 11, 2023
ELECTRICAL SYSTEM, EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the radio was making an abnormally loud cracking noise whether the vehicle was started or turned off. The contact stated that radio fuse was hot to the touch. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542864September 6, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the transmission control module failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the vehicle failed to shift into reverse. Additionally, while driving at an undisclosed speed, the vehicle stalled, and the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the transmission control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was included in the Customer Satisfaction Program Campaign Number: 14M02 however, the parts to perform the repair were on backorder. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542070September 1, 2023
STEERING
Steering gear box failure. Open recall 14s18 for same month and year manufactured but Ford declines to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541489August 29, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was taken to an independent mechanic where it was diagnosed with evap purge valve failure. The contact was informed that the evap purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) had expired. The contact stated that there was two parts to the recall repair being completed and only one part was completed. The failure mileage was approximately 112,665.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540602August 24, 2023
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2014 Ford Focus. The contact stated that after refueling the vehicle, the vehicle routinely failed to start, but would restart after 15-20 minutes. The contact stated that the failure had been a recurring failure. The check engine warning light was illuminated. The vehicle was taken to a local Pep Boys, where it was diagnosed and determined that the Evaporative Emission Control (EVAP) System had failed. An unknown dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540335August 23, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while reversing at 3 MPH, the contact heard an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was diagnosed by the dealer, and it was confirmed that the clutch shudder was the cause of the failure. The vehicle was repaired but the failure reoccurred. The manufacturer was made aware of the failure and confirmed that the vehicle was not under warranty. The failure mileage was approximately 50,001.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540050August 22, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS, ELECTRICAL SYSTEM:IGNITION:COIL
The contact owns a 2014 Ford Focus. The contact stated while driving 25 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle was towed to a dealer. The vehicle was diagnosed, and the mechanic confirmed a failure with the clutch and ignition coils. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540072August 22, 2023
FUEL/PROPULSION SYSTEM
Check engine light came on due to the code P0442. It was caused by a faulty purge valve, which my car was already recalled due to this. To my knowledge the valve was replaced. The check engine light is on again, same code. The purge valve was replaced again, but the engine light did not turn off. Upon further inspection, the fuel tank is deformed. The purge valve defect can cause the fuel tank to be vacuumed in on itself, and there happens to be another recall on this issue. My car is not part of this recall. Not only is the check engine light on for the deformed fuel tank, but my MPG number does not match up with the amount of mileage I actually have left. There needs to be another recall with the cars that were not in the original group recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539371August 18, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that on several occasions while stopped at a traffic light, the accelerator pedal was depressed, and the transmission shifted gears rough. The check engine warning light was illuminated. The contact stated while driving up an incline, there was a delay in acceleration while the accelerator pedal was depressed. Additionally, the contact stated that the vehicle failed to start. The vehicle had to be jumpstarted. The contact stated that the vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced due to the clutch shudder failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that Customer Satisfaction Program: 14M02 and Customer Satisfaction Program: 19N08 had expired. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539464August 18, 2023
STEERING
AsI drive down the road my car swerves back and forth hard to control the steering wheel. This has happened several times and gets worse every time. Very scary to drive down the road I took it to a mechanic he said that it was the rack and pinion part on the car. He also said that there was a recall on it in 2014, I have only had this car since 2018 so I don't know if it was fixed in the recall. This car is very dangerous to drive. The traction light came on and has not gone off since, also a message comes up that Hillside assist start not available . Would like to have this problem fixed if it a recall. I don't feel safe traveling in it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538572August 15, 2023
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated while operating the vehicle, the message "Extreme Heat, Park Vehicle" was displayed. The vehicle was parked and after lifting the hood, the contact noticed extreme heat coming from the engine compartment. The following day after driving and parking the vehicle anti-freeze was leaking from underneath the vehicle. The vehicle was towed to the local dealer who determined that the anti-freeze was leaking from a hole in the radiator. The contact was informed that the radiator needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 81,409.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538592August 15, 2023
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that after stopping at a traffic light, the vehicle failed to accelerate. The check engine warning light was illuminated. The contact shut off and restarted the vehicle. The contact then drove to the residence; however, the vehicle failed to restart the following day. An independent mechanic arrived at the residence to replace the battery; however, the failure recurred. Another independent mechanic arrived at the residence to replace two unknown sensors, but the failure persisted, with the transmission overheating and the check engine warning lights illuminated. The vehicle was towed to a third independent mechanic, who referred the contact to a transmission specialist. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538327August 14, 2023
ENGINE
The contact owns a 2014 Ford Focus. The contact stated while driving approximately 65–70 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was pushed to the side of the roadway. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538449August 14, 2023
STEERING
The contact owns a 2014 Ford Focus. The contact stated that after restarting the vehicle, the “Power Steering Failure" message was displayed, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537951August 11, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated that the fuel gauge was displaying an incorrect reading on the instrument panel, with the check engine warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was performed, and the purge valve was replaced. Despite the repair, the check engine warning light remained illuminated. The vehicle was taken to an independent mechanic to be diagnosed the vehicle with a defective purge valve and a defective fuel tank. The mechanic then informed the contact of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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