Ford Focus Complaints (2003)

977 consumer complaints on file.

#10314004February 24, 2010
ELECTRICAL SYSTEM
I AM A WOMAN WHO WAS LEFT SITTING WHEN MY IGNITION LOCKED UP AND THE KEY WOULD NOT TURN IN MY 2003 FORD FOCUS. I CALLED TRIPLE A AND HAD THE VEHICLE TOWED TO THE DEALER FOR REPAIRS AT A COST OF $278.00 I HAVE SINCE DISCOVERED THAT THIS IS A PROBLEM THAT APPARENTLY HAS NOT BEEN FIXED BY FORD AND COULD EASILY HAPPEN AGAIN. OF COURSE, THIS WOULD RESULT IN ANOTHER LARGE AMOUNT OF OUT OF POCKET EXPENSE FOR A NEGLECTING ACT OF FORD. IT SEEMS TO BE A COMMON EXPENSIVE PROBLEM THAT SHOULD HAVE A RECALL. IT'S A DANGEROUS THING FOR ANYONE TO BE LEFT SITTING WITHOUT A FUNCTIONING VEHICLE, LET ALONE A WOMAN BY HERSELF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313538February 24, 2010
SUSPENSION:FRONT
THE FRONT PASSENGER SUSPENSION SPRING SNAPPED CAUSING A BLOW OUT OF THE TIRE ON MY 03 FORD FOCUS, VEHICLE WAS TAKEN TO DEALERSHIP WHO ADVISED THAT THE RECALL FOR THIS PROBLEM ON THIS VEHICLE WAS NO LONGER IN EFFECT AS THE VEHICLE WAS MANUFACTURED SOME 3 MONTHS AFTER THE CLOSE OUT OF THE RE-CALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312491February 21, 2010
SEATS
I HAVE A 2003 FORD FOCUS. SINCE I HAD THE CAR FROM 2004 ON, I HAVE HAD TO REPLACE THE DRIVER SIDE FRONT SEAT BECAUSE THE SEATS DRIVER DOOR SIDE BACK WELDING FAILED. THE BROKEN WELDING CAUSES THE SEAT TO TWIST TO THE RIGHT. SEAT WAS REPLACED AT MY COST AND REPLACEMENT ALSO BROKE AT THE SAME PLACE. DEALER REFUSES TO ACKNOWLEDGE ISSUE. I BELIEVE THAT MAY HAVE ALSO BEEN A MAJOR CONTRIBUTING FACTOR TO A RECENT INJURY OF MY LOWER BACK SINCE I HAD NOT RECEIVED ANY TRAUMA FROM ANY OTHER SOURCE THAT I AM AWARE OF. A CURSORY REVIEW OF THE INTERNET TURNS UP DOZENS OF COMPLAINTS FOR THE SAME ISSUE. PLEASE NOTE THE DATE PROVIDED FOR THE INCIDENT IS THE APPROXIMATE DATE THE SECOND SEAT BROKE. THE FIRST ONE BROKE IN 2006. BOTH SEATS ARE AVAILABLE FOR YOUR INSPECTION SHOULD YOU WANT TO REVIEW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10312039February 19, 2010
ELECTRICAL SYSTEM:IGNITION
2003 FORD FOCUS IGNITION. WE TRIED 3 KEYS AND THE IGNITION WILL NOT TURN. WE DID A LITTLE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM. OVER 116 SO FOR THAT HAVE SUBMITTED SUCH COMPLAINTS ABOUT THIS VEHICLE. RECALL NECESSARY!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311841February 18, 2010
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE IGNITION. HOWEVER, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO THE SECURITY SYSTEM; PASS SECURITY SWITCH. THE REPAIR PART WAS ORDERED. THE VEHICLE HAS NOT BEEN REPAIRED DUE TO THE UNAVAILABILITY OF THE PART. THE CONTACT HAD CONCERN OF THE SAFETY ISSUE INVOLVED. THE FAILURE MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311307February 17, 2010
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS SEDAN AND THE IGNITION LOCKED UP ONE DAY AND WOULDN'T START. IT WASN'T THE STEERING COLUMN LOCKING AND I HAD TO CALL AAA THINKING I'D NEED TO GET TOWED. THE AAA GUY ACTUALLY TOLD ME THIS WAS A VERY COMMON FORD PROBLEM AND THAT I WAS LUCKY I WASN'T STRANDED TOO FAR. I WAS FINALLY ABLE TO START THE CAR BY HITTING THE KEY WITH A SMALL TOOL TO "UNLOCK" THE IGNITION. I'VE TRIED LEAVING THE KEY IN THE IGNITION TO PREVENT THE PROBLEM HAPPENING AGAIN, WHICH MAKES ME FEEL UNSAFE, BUT THE PROBLEM OCCURS EVERY TIME I TAKE THE KEY OUT AND MADE ME WORRIED ABOUT BEING STRANDED OR PAYING TOWING COSTS. I FINALLY TOOK THE CAR TO THE FORD DEALER AND IT IS GOING TO COST ME ALMOST $500 TO GET THE IGNITION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305934February 4, 2010
ELECTRICAL SYSTEM:IGNITION
I'M UNABLE TO TURN THE KEY IN THE IGNITION SWITCH, WHICH LEFT ME STRANDED AT WORK AFTER 5:00PM AT NIGHT. WHEN THIS HAPPENS, THE CAR BECOMES INOPERABLE UNTIL REPAIRS ARE MADE. THIS DID HAPPEN TO ME ONCE BEFORE AROUND 09/2009. I HAD MY CAR TOWED TO A LOCKSMITH AND THEY WERE ABLE TO FIX IT. THEY TOLD ME THIS WAS A KNOWN ISSUE WITH MY CAR. I LOOKED THIS ISSUE UP ONLINE AND THERE ARE THOUSANDS OF PEOPLE WHO ARE HAVING THE SAME ISSUE WITH THE FORD FOCUS. THIS ISSUE SHOULD BE RECTIFIED BY FORD THROUGH A RECALL. I CALLED FORD CUSTOMER SERVICE AND THEY SAID ALL WE CAN DO AT THIS POINT IS LOG YOUR CALL. BECAUSE OF THIS ISSUE I'VE BEEN STRANDED TWICE IN THE PM. THIS IS A SAFETY ISSUE THAT SHOULD BE RECTIFIED BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303313January 30, 2010
ELECTRICAL SYSTEM
MY 2003 FORD FOCUS WITH ONLY 40,000 MILES ON IT WOULD NOT START. APPARENTLY THE IGNITION HAS A DEFECT LEAVING ME STRANDED AT WORK. AS A SOLDIER THERE ARE MANY PEOPLE THAT RELY ON ME TO BE AT A CERTAIN PLACE AT A CERTAIN TIME. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. APPARENTLY THE DEFECT IS WIDELY REPORTED FOR FORD FOCUS YEARS 2000 TO 2003. IT COULD COST ME DEARLY IF I WAS STRANDED IN WEATHER, A REMOTE LOCATION WITHOUT A CELL PHONE, OR IF MY BABY WAS SICK AND NEEDED TO BE RUSHED TO THE ER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302353January 26, 2010
ELECTRICAL SYSTEM
TO WHOM IT MAY CONCERN,RECENTLY I WAS STRANDED ON THE ROAD LATE AT NIGHT WHEN THE IGNITION SWITCH ON MY 2003 FORD FOCUS FAILED TO TURN OVER. I LATER FOUND OUT THIS IS AN ALL TOO COMMON PROBLEM WITH THE FORD FOCUS. AS A FEMALE STRANDED ALONE THIS COULD HAVE LED DIRE CONSEQUENCES! NOW I FIND THAT THE FORD DEALERSHIP WANTS TO CHARGE ME SOME$500 TO REPAIR THE SWITCH..TO BE PUT IN JEOPARDY THEN CHARGED AN OBSCENE AMOUNT FOR THEIR DESIGN FLAW IS OUTRAGEOUS. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302088January 24, 2010
ELECTRICAL SYSTEM:IGNITION
MY DAUGHTER HAS BEEN STRANDED SEVERAL TIMES IN HER 2003 FORD FOCUS. SHE CANNOT TURN THE KEY IN THE IGNITION. THE DEALER IS GOING TO CHARGE $800 TO FIX THIS COMMON PROBLEM AND WE DO NOT HAVE THAT KIND OF MONEY. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301669January 21, 2010
ELECTRICAL SYSTEM:IGNITION
NO EVENTS TO INDICATE A POTENTIAL PROBLEM. THE FAILURE, OCCURRING NOW SPORADICALLY AND W/O WARNING, RESULTS IN AN INABILITY TO TURN THE IGNITION LEAVING US STRANDED FOR THE UNSAFE AND SILLY REASON OF BEING UNABLE TO TURN THE KEY. NO OLD PARTS WERE AVAILABLE AND CLOSE TO 400 DOLLARS LATER, THE MECHANIC REPLACED THE IGNITION. HOWEVER, ONLY ONE MONTH AFTER HAVING IT REPLACED, THE IGNITION FAILED TO START AGAIN (IT IS IMPOSSIBLE TO RETURN THE KEY) AND ALAS, THE PROBLEM CONTINUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300456January 20, 2010
ELECTRICAL SYSTEM
IGNITION IN 2003 FORD FOCUS FAILS TO WORK. KNOW ISSUE WITH FORD FOCUS WHICH SHOULD BE A RECALL ISSUE DUE TO POTENTIAL SAFETY FACTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299864January 15, 2010
ELECTRICAL SYSTEM:IGNITION
TL*THE CONTACT OWNS A 2003 FORD FOCUS. WHENEVER THE CONTACT ATTEMPTED TO START THE VEHICLE, THE CONTACT NOTICED THAT THE IGNITION AND STEERING WHEEL SUDDENLY LOCKED AND COULD NOT BE MOVED ONCE THE KEY WAS TURNED TO THE LOCK POSITION. THE KEY ALSO COULD NOT BE REMOVED FROM THE IGNITION. THE DEALER STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 60000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299716January 14, 2010
ELECTRICAL SYSTEM:IGNITION
MY IGNITION WILL NOT TURN ON MY 2003 FORD FOCUS. THIS IS A KNOWN DEFECT (OR SO I HAVE BEEN TOLD BY FORD), YET IS NOT ON ANY RECALLS. IT NEEDS TO HAVE THE COMPLETE IGNITION REPLACED -- AT MY OWN COST! APPARENTLY THE PARTS ARE POORLY MADE AND THEY FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298824January 9, 2010
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2003 IGNITION PROBLEM. KEY WILL NOT TURN IN IGNITION. HAVE BEEN TOLD NO LONGER COVERED UNDER WARRANTY. IGNITION MUST BE REPLACED AT A COST OF OVER $450.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298509January 6, 2010
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK ON MY 2003 FORD FOCUS LOCKS UP AND THE KEY WILL NOT TURN IN THE IGNITION. IT STARTED OUT AS JUST STICKING A LITTLE BIT BUT WORKING AFTER TURNING THE STEERING WHEEL SEVERAL TIMES. IT ENDED WITH IT COMPLETELY LOCKING UP. I HAD TO HAVE THE CAR TOWED TO A SAFE PLACE AND A LOCKSMITH CAME OUT AND REPAIRED THE PINS IN THE IGNITION TUMBLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297961January 4, 2010
ELECTRICAL SYSTEM
I WENT TO PUT MY KEY IN THE IGNITION AND THE KEY WOULD NOT TURN WHILE IN THE IGNITION. THIS HAS HAPPENED ME APPROXIMATELY 3 TIMES. AFTER SEVERAL ATTEMPTS TO START MY CAR THE KEY FINALLY TURNS AND THE CAR STARTS. MY FEAR IS, THAT I MAY GET STUCK IN A BAD AREA WHEN TRAVELING AND WILL BE UNABLE TO START THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298021January 4, 2010
SERVICE BRAKES, HYDRAULIC
AFTER A TWO-WEEK VACATION, I WAS GOING TO DRIVE MY 2003 FORD FOCUS TO WORK. AS I WAS BACKING OUT OF THE GARAGE, I NOTICED THAT THE BRAKES WERE EXTREMELY SOFT. THE REPAIR SHOP THAT DIAGNOSED AND REPAIRED THE PROBLEM TOLD ME THAT I HAD A TOTAL FAILURE OF THE MASTER CYLINDER WHICH CONTROLS BOTH THE CLUTCH AND BRAKES. THEY ALSO SAID THAT THIS IS THE SECOND INCIDENT THAT THEY WERE AWARE OF. REPAIR INCLUDED A NEW MASTER CYLINDER AND REPLACEMENT BRAKE FLUID. I DO NOT KNOW IF IT WAS COINCIDENCE OR NOT, BUT THEY ALSO DISCOVERED THAT MY REAR WHEEL CYLINDERS HAD ALSO "EXPLODED." REPAIR REQUIRED CYLINDER AND DISC REPLACEMENT. OLD PARTS HAVE BEEN RETAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298130January 4, 2010
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK OF THE FORD FOCUS COMPLETELY JAMMED/LOCKED WITHOUT WARNING IN A QUESTIONABLE PART OF TOWN DUE TO SUBSTANDARD MANUFACTURING. I WAS STRANDED FOR OVER 3 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297334December 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS
TL* THE CONTACT OWNS 2003 FORD FOCUS. THE VEHICLE SLID ON AN ICE PATCH , WHICH CAUSED HER TO LOOSE VEHICLE CONTROL. THE VEHICLE SPUN AROUND SEVERAL TIMES AND THEN COLLIDED ON AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED. SHE RECEIVED INJURIES TO HER NECK, FEET, AND RIBS, THE PASSENGER RECEIVED INJURIES TO THE SPINE. THE INSURANCE COMPANY CONCLUDED THAT THE VEHICLE WAS COMPLETELY DESTROYED. ALSO THE IGNITION SWITCH HAD TO BE REPLACED AT AN EXPENSE OF $450.00. SHE ALSO PAID $300.00 TO REPAIR THE DOOR LOCKS. THE TRANSMISSION NEEDS TO BE REPLACED. THE SHERIFF REPORT NUMBER WAS 09004117. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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