Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #10258522February 12, 2009ELECTRICAL SYSTEM
YESTERDAY, FEB. 11, 2009, I CAME HOME FROM SCHOOL, PARKED, AND TURNED OFF MY CAR(2000 FORD FOCUS) ONLY TO FIND THAT MY KEY WOULD NOT COME OUT OF THE IGNITION. SO IN TURN I JUST LEFT THE KEY THERE OBVIOUSLY AND WENT IN MY HOUSE. FOLLOWING DAY BEFORE SCHOOL I TRY ONCE MORE TO REMOVE THE KEY, NO LUCK, I DRIVE TO SCHOOL, PARK, TURN OFF CAR AND AGAIN TRIED REMOVING THE KEY AND ONCE AGAIN NO LUCK. LATER ON I CAR PULLED WITH MY FRIEND IN HIS CAR TO WORK, AFTER WORK HE DROPPED ME OFF AT MY CAR TO GO HOME. I GET IN MY CAR ONLY TO FIND THAT NOW IT WONT EVEN START. I CALLED MY FRIEND WITH MY CELL PHONE THAT I WAS BLESSED TO HAVE AND HE CAME BACK SO I WAS SPARED FROM BEING STRANDED. WE HOOKED UP THE CABLES TO JUMP THE CAR AND NO LUCK WHAT SO EVER, ALL WE MERELY GOT WAS A NICE CLICKING SOUND. THE BATTERY WAS DEAD, ALL BECAUSE THE KEY COULD NOT BE REMOVED FROM THE IGNITION THANKS TO FORD'S SELFISHNESS AND NOT ISSUING A RECALL. ALL IN ALL MY CAR REMAINS IN THAT PARKING LOT AND I AM LEFT WITHOUT A CAR. THANK YOU FORD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10257791February 7, 2009ENGINE AND ENGINE COOLING
2000 FORD FOCUS ENGINE FIRE ON THE WAY TO WORK AT 4 AM. BY TIME THE FIRE DEPARTMENT GOT THERE IT WAS FULLY IN FLAMES. BURNT EVEY THING BUT THE TRUNK BEFORE IT WAS PUT OUT. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10257802February 7, 2009STEERING
THE STEERING COLUMN LOCKED. DEALER SAYS THE TUMBLER LOCK FELL APART SO A NEW LOCK AND KEYS ARE NECESSARY. MID 400 DOLLAR COST. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10257671February 6, 2009ELECTRICAL SYSTEM
THIS MORNING I TRIED TO START MY CAR TO GO TO WORK AND FOR THE SECOND TIME IN FOUR YEARS THE KEY WOULD NOT TURN IN THE IGNITION. I HAVE READ THERE ARE OTHERS HAVING THE SAME ISSUE WITH THE FOCUS AND YET THERE HAS BEEN NO RECALL AND THE PART THAT WAS REPLACED LAST TIME CONTINUES TO HAVE TO THE SAME ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10257509February 4, 2009ELECTRICAL SYSTEM:IGNITION
FOR THE SECOND TIME IN THE PAST TWO WEEKS THE KEY WILL NOT TURN IN THE IGNITION IN MY FORD FOCUS. THE FIRST TIME IT HAPPENED IT TOOK ME ABOUT 5 MINUTES OF CONSISTENTLY JIGGLING THE KEY AND STEERING WHEEL SIMULTANEOUSLY TO GET THE KEY TO TURN. SINCE THIS HAS OCCURRED THE SECOND TIME I HAVE HAD NO SUCCESS IN BEING ABLE TO GET THE IGNITION TO BUDGE AND MY CAR IS NOW UNABLE TO START. I HAVE ATTEMPTED MANY OF THE SUGGESTIONS FOUND ONLINE AND NOTHING HAS WORKED. I AM REPORTING THIS PER THE SUGGESTION OF A DISCUSSION BOARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10257132February 2, 2009VEHICLE SPEED CONTROL
I HAVE A 2000 FORD FOCUS THAT THE CRUISE CONTROL CABLE STARTED STICKING WIDE OPEN. AFTER INSPECTION I FOUND THE CABLE HAD WIRES IN THE CABLE HOUSING BROKE AND WAS CAUSING THE THROTTLE TO STICK OPEN. THE CRUISE CONTROL WOULD OPEN THE THROTTLE WHILE ACCELERATING AND WOULD NOT RELEASE. I NOW HAVE THE CABLE DISCONNECTED FROM THE CRUISE CONTROL FORD WANTS OVER $100 TO FIX THE PROBLEM. IT IS A FAULT TO THE CABLE AND SHOULD BE RECALLED. WHY WANT THEY ISSUE A RECALL ON THIS CAR. I COULD OF BEEN KILLED FROM THE STICKING THROTTLE CABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10255998January 22, 2009AIR BAGS:FRONTAL
MY MOTHER WAS PARKED IN THE CAR AND MOVED THE GEAR ACCIDENTALLY TO DRIVE RATHER THAN REVERSE TO BACK OUT OF HER PARKING SPACE AND PUSHED ON THE GAS WHICH INEVITABLY WENT FORWARD INSTEAD OF BACKWARDS AND HIT A CURB AND BARRIER, APPROX. 4-5 FT. IN FRONT OF HER. THIS CAUSED THE DRIVERS & PASSENGER AIRBAGS TO DEPLOY WHICH DESTROYED THE WINDSHIELD. NOW THE CAR WAS NOT OBVIOUSLY GOING FAST AT ALL AND THERE IS NO WAY THESE BAGS SHOULD HAVE DEPLOYED. VERY BAD SITUATION. WE HAD TO PAY $250.00 TO REPLACE THE WINDSHIELD AND ARE CURRENTLY GETTING PRICE QUOTES TO REPAIR THE AIR BAG SYSTEM WHICH SO FAR, EXCEEDS THE VALUE ON THE CAR... *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10255147January 15, 2009ENGINE AND ENGINE COOLING
2000 FORD FOCUS STALLS ON RIGHT HAND TURNS ONLY THE PROBLEM HAS BECOME A PROBLEM NOW. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254846January 13, 2009WHEELS
TL*THE CONTACT OWNS A 2000 FORD FOCUS. SPORADICALLY, THE CONTACT WOULD HEAR A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE ALONG WITH A VIBRATING SENSATION. UPON FURTHER INSPECTION, HE NOTICED THAT THE REAR DRIVER'S SIDE WHEEL AND BRAKE DRUM ASSEMBLY WERE ABNORMALLY LOOSE. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V303000 (WHEELS:LUGS/NUTS/BOLTS); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 129,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254853January 13, 2009ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE KEYS HAVE BEEN STUCK IN THE IGNITION FOR OVER A WEEK AND CANNOT BE REMOVED. HE WENT TO A LOCKSMITH AND THEY REPLACED THE IGNITION AT THE COST OF $125; HOWEVER, THE FAILURE WAS STILL NOT CORRECTED. HE CALLED FORD CUSTOMER SERVICE AND WAS INFORMED THAT NOTHING COULD BE DONE TO ASSIST. THE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254360January 9, 2009LATCHES/LOCKS/LINKAGES, STEERING, EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS IGNITION CYLINDER FAILED TWICE IN 4YRS. THIS LAST TIME I WAS STRANDED IN THE COLD, BY MYSELF AT 1AM. MISSING WORK, SPENDING MONEY ON TOWS, PARTS AND LABOR ADDS UP. NOT TO MENTION THE DANGER INVOLVED WITH BEING STRANDED, ALL BECAUSE YOUR KEY WONT TURN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253989January 6, 2009ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH LOCKED UP. THE KEY WOULD NOT TURN IN THE LOCK. REQUIRED TOW IN AND DEALERSHIP TO REPLACE THE IGNITION SWITCH @ $600. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10254052January 6, 2009UNKNOWN OR OTHER
DRIVING TO WORK 4 AM- HEAR A CLICK; ENGINE GOES DEAD; ROLL TO SIDE OF ROAD; GET OUT OF CAR AND SEE SMOKE AND FIRE COMING OUT OF THE BOTTOM OF ENGINE. WITHIN 4 MINUTES CARE IS IN FLAMES... TOTALLY BURN BY TIME THE FIRE DEPARTMENT GOT TO SITE ALL THAT WAS LEFT WAS THE REAR END// NO INJURIES LUCKILY I WAS ABLE TO GET OUT OF THE CAR. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10253709January 4, 2009ELECTRICAL SYSTEM:IGNITION
ON THE FORD FOCUS, THE KEY WON'T TURN IN THE IGNITION. THE IGNITION LOCK NEEDS TOTALLY REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253726January 4, 2009ELECTRICAL SYSTEM:IGNITION
CAR KEY WON'T TURN IGNITION SWITCH. TRIED BOTH KEYS. EACH ONE IS ABLE TO BE PUT IN THE SWITCH BUT THE SWITCH STAYS LOCKED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253742January 4, 2009LATCHES/LOCKS/LINKAGES
BOTH DOORS LATCH AND REMOTE CONTROL DON'T WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253215December 30, 2008ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
NEVER HAD ANY ISSUES WITH THE IGNITION BUT THEN ALL OF A SUDDEN MY KEY WONT TURN AND THE WHEEL LOCKS UP WHEN TRYING TO START THE CAR. HAVE NOT FIXED IT YET. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10252821December 26, 2008ENGINE AND ENGINE COOLING
MY HUSBAND AND I PURCHASED A 2000 FORD FOCUS FOR OUR 20 YEAR OLD DAUGHTER IN OCTOBER 2008, SO SHE WOULD HAVE A MEANS OF GETTING TO COLLEGE AND WORK. ON DECEMBER 22 2008 SHE WAS DRIVING WITH A FRIEND TO GO TO LUNCH WHEN SMOKE BEGAN COMING OUT FROM UNDER THE HOOD. SHE PULLED INTO A PARKING LOT AND GOT OUT OF THE CAR WHEN THERE WAS A LOUD POP AND FLAMES SHOT OUT,BLOWING OUT THE WINDSHIELD AND MELTING THE TIRES ETC. THE FIRE DEPARTMENT SAID IT WAS FAULTY ELECTRICAL WIRING CAUSING AN ENGINE FIRE. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10251912December 15, 2008LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
DUE TO A FAILURE OF THE POWER LOCK ACTUATORS IN A 2000 FORD FOCUS SE (S/W), THE PASSENGER DOOR AND THE REAR PASSENGER DOOR HAVE JAMMED DOOR LOCKS. THE DOORS CAN NOT BE OPENED ANY LONGER BY KEY, BY INSIDE DOOR OPENING HANDLE OR BY THE REMOTE FOB. THE CONSEQUENCES ARE THAT THE ONLY EGRESS FROM THE PARTICULAR CAR IS VIA THE 2 DRIVER SIDE DOORS, MAKING HALF OF THE CAR UNUSABLE. PASSENGERS WHO SHOULD ENTER VIA THE FUNCTIONING DOORS OF THE VEHICLE INTO THE SIDE OF THE VEHICLE WITH THE JAMMED DOORS DO NOT HAVE AN ESCAPE ROUTE IN CASE OF ACCIDENTS THAT INVOLVE THE FUNCTIONING SIDE OF THE VEHICLE. THIS IS AN EXTREMELY DANGEROUS SITUATION FOR ANY DRIVER OR PASSENGER. AN INTERNET SEARCH FOR "FOCUS JAMMED DOOR" OR "FOCUS JAMMED DOOR LOCK" RETURNS NUMEROUS INSTANCES OF THE SAME PROBLEM, OCCURRING ON ALL FORD FOCUS DOORS INCLUDING TRUNK/HATCH. DRIVERS ENTER THEIR VEHICLES THROUGH THE PASSENGER SIDE OR EVEN THROUGH THE TRUNK BECAUSE SOME DOOR LOCKS ARE JAMMED DUE TO FAILED POWER LOCK ACTUATORS, WITH ALL SAFETY-RELATED HAZARDS AND CONSEQUENCES. THE JAMMING CAN OCCUR AT ANY TIME; THERE IS NO WAY TO PREDICT IT AND TO TAKE PREVENTIVE MEASURES. A REPAIR IS EXORBITANTLY EXPENSIVE DUE TO THE FACT THAT THE DOORS CANNOT BE OPENED BY KEY OR DOOR OPENING HANDLE TO GAIN ACCESS TO AND REPLACE THE POWER DOOR ACTUATOR THAT IS THE CAUSE OF THE JAMMING. FORD IS NEITHER WILLING TO ACKNOWLEDGE THIS WIDESPREAD PROBLEM NOR PARTICIPATE IN THE COST OF REPAIRS, THUS FORCING PEOPLE TO TAKE UNACCEPTABLE SAFETY RISKS. BECAUSE OF THE SERIOUS SAFETY HAZARD THAT THE JAMMED DOORS PRESENT AND THE UNPREDICTABILITY OF AN OCCURRENCE OF THE PROBLEM, A SAFETY RECALL ACTION SHOULD BE INITIATED BY THE NHTSA TO FORCE FORD TO MAKE REPAIRS FREE OF CHARGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10251461December 11, 2008ELECTRICAL SYSTEM
2000 FORD FOCUS- THE IGNITION LOCKED UP, THE CAR CANNOT BE STARTED, THE STEERING WHEEL IS LOCKED AND IT CANNOT BE PUT INTO GEAR. AFTER LOOKING ON THE INTERNET, IT IS APPARENT THAT THIS IS A WIDE SPREAD PROBLEM WITH THIS YEAR, MAKE AND MODEL AND FORD IS IGNORING THIS AND LETTING THEIR CUSTOMERS PAY FOR AN OBVIOUS MANUFACTURER DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0