Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10818514January 6, 2016
POWER TRAIN
POWTER TRAIN TCM MODULE; REPLACED ON 8/4/15 WITH 49427 MILES. VEHICLE WOULD NOT SHIFT OUT OF GEAR. ALONG WITH HESITATION WHILE DRIVING IN RESIDENTIAL AREA. VEHICLE WAS BROUGHT TO FORD DEALERSHIP AND THE TCM WAS FOUND DEFECTIVE. MODULE WAS REPLACED AND PROGRAMMED TO LATEST "STANDARDS" .ON 1/4/2015 POWER TRAIN TCM MODULE REPLACED WITH 55488 MILES. CAR WORKED FINE THE DAY PRIOR THEN WOULD NOT START THE FOLLOWING MORNING IN GARAGE. REMOVED BATTERY AND HAD IT TESTED AT AUTO STORE AND IT TESTED GOOD. VEHICLE HAD TO BE JUMPED TO START. THEN WARNING CAME ON DASH SHOWED TRANSMISSION FAILURE HAVE SERVICE. BROUGHT VEHICLE TO FORD DEALERSHIP AND FOUND THAT TCM MODULE WAS BAD. SERVICE DEPT ALSO STATED THAT THE BATTERY WOULD HAVE TO BE REPLACED DUE TO BAD CELL. THE BATTERY WAS TESTED EARLIER IN THE WEEK AND FOUND TO BE PROPERLY CHARGED. OK'D THE BATTERY REPLACEMENT THEN WAS NOTIFIED THE STARTER WAS NOW BAD. SERVICE ATTENDANT DID NOT DIRECTLY ADMIT TO THE TCM MODULE CAUSING THESE OTHER ISSUES BUT ADVISED TO KEEP ALL RECEIPTS DUE TO CLASS ACTION AGAINST FORD. ATTENDANT ALSO STATED THAT SOME VEHICLES HAVE HAD THE TCM REPLACED 3-5 TIMES. WARRANTY HAS ONLY BEEN EXTENDED TO 100,00 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818293January 6, 2016
POWER TRAIN
THE CAR JUST STARTS MAKING A GRINDING NOISE AND THE GEARS SLIP OUT OF PLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817644January 4, 2016
STEERING
I HAD STARTED MY CAR AND WAS BACKING OUT OF A PARKING SPACE AT HEB AND I NOTICED THAT I DID NOT HAVE POWER STEERING, THIS HAPPENED BEFORE WHILE I WAS TRYING TO BACK OUT OF MY DRIVEWAY, I RESTARTED THE CAR AND THE STEERING WAS BACK, NOW I'M AFRAID TO DRIVE MY CAR. FORD NEEDS TO ADDRESS THIS ISSUE BEFORE SOMEONE GETS HURT OR WORSE DEAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817362January 2, 2016
POWER TRAIN
TCM FAILURE, UPHILL ASSIST FAILURE, NO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817262December 31, 2015
ELECTRICAL SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE ON THE HIGHWAY AND USING CRUISE CONTROL VEHICLE FAILS TO MAINTAIN SPEED. THE CRUISE CONTROL ABRUPTLY SHUTS OFF WITHOUT WARNING AND DRIVER HAS TO TAKE OVER. THE VEHICLE MAINTENANCE LIGHT TURNS ON/OFF PERIODICALLY. DEALER HAS INVESTIGATED AND DIAGNOSED THIS AS THE WIRING HARNESS UNDER THE PASSENGER SEAT SHORT CIRCUITING AND CAUSING POWER ISSUES. I BELIEVE THIS MAY BE RELATED TO THE EXISTING WIRING ISSUE AT THE MICHIGAN PLANT (HTTP://WWW.CLICKONDETROIT.COM/CONSUMER/RECALLS/FORD-RECALLS-160000-FOCUS-ESCAPE-MODELS-FOR-WIRING-PROBLEM). MAY BE RELATED TO REPORTS OF SUDDEN POWER LOSS IN FOCUS ELECTRIC VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816923December 30, 2015
STRUCTURE:BODY
TAKATA RECALL FORD FOCUS 2012 PASSENGER REAR DOOR NO LONGER CLOSES AS LATCH WILL NOT ENGAGE, THIS HAPPENED WHILST STATIONARY LUCKILY, THE REAR DOORS ARE RARELY USED AND FOR A 3 YEAR OLD CAR THIS IS A POOR FAILURE. HAD TO USE ROPE TO BIND DOOR TO DRIVERS REAR DOOR AS I HAD TO GET VEHICLE BACK HOME. EXTREMELY DANGEROUS SITUATION AND AM GLAD IT DID NOT HAPPEN WHILST DRIVING OR BRAKING. CONTACTED CLOVIS FORD DEALERSHIP AND BASICALLY THEIR RESPONSE WAS IT'S NOT IN WARRANTY SO YOU'RE ON YOUR OWN. REGARDLESS OF ALL THE FIESTA AND FUSION RECALLS WITH SIMILAR ISSUES YOU THINK THEY WOULD BE AT LEAST SLIGHTLY INTERESTED IN HELPING WITH THIS MATTER. POORLY CONSTRUCTED SAFETY LOCKS IN MY MIND. POOR SHOW FORD AMERICA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816935December 30, 2015
STEERING
MY PROBLEM FIRST STARTED WITH THE STEERING WHEEL LOCKING UP UPON START OF VEHICLE AT RANDOM TIMES. I COULD PUT THE VEHICLE IN FORWARD OR REVERSE AND DRIVE BUT THE WHEEL WOULDN'T TURN. I WOULD TURN THE CAR OFF AND ON TO GET THE WHEEL TO FINALLY START TURNING. AFTER A FEW DAYS OF THAT, I STARTED NOTICING PROBLEMS WITH THE STEERING AT HIGH SPEEDS. WHILE DRIVING DOWN THE FREEWAY I WAS HAVING TROUBLE MAINTAINING A STRAIGHT PATH. I WOULD HAVE TO CONSTANTLY MAKE MICRO ADJUSTMENTS TO CORRECT MY PATH. THEN I STARTED NOTICING THAT AT CERTAIN POINTS WHILE DRIVING 65+ MPH THAT MY WHEEL WOULD HAVE SPOTS THAT WERE DIFFICULT TO TURN. FOR EXAMPLE TO MERGE FROM LEFT LANE TO RIGHT LANE WOULD REQUIRE EXCESSIVE FORCE AND THEN WOULD GET EASY AGAIN. THIS IS NOT SAFE, IT WAS SNOWING OUT AND THE JOLT OF THE VEHICLE THAT RESULTS IN MY CORRECTIONS CAUSED ME TO SLIDE AND ALMOST LOOSE CONTROL AT TIMES. IF A WEAKER PERSON WAS DRIVING THE VEHICLE THEY MIGHT NOT BE ABLE TO OVERCOME THE STEERING ISSUES. I CANT TAKE THE CAR ON 55+ MPH ROADS ANYMORE BECAUSE THE STEERING IS SO BAD I AM CONSTANTLY CORRECTING AND FIGHTING THE POWER STEERING. MY CAR IS CURRENTLY IN THE FORD SHOP AND THEY SAID ITS A $1700 FIX WITH NO RECALL/WARRANTY FROM FORD. SEEMS LIKE THERE IS AN AWFUL LOT OF ISSUES WITH THIS STEERING SYSTEM THAT ALL SOUND THE SIMILAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816668December 29, 2015
STEERING
I JUST STARTED TO HAVE AND ISSUE WITH A POWER STEERING MALFUNCTION ON MY 2012 CAR THE WHEEL LOCKED MAKING DIFFICULT TO MOVE IT OR MAKE IT TURN VERY DANGEROUS ISSUE THAT CAN CAUSE A SERIOUS ISSUE FOR THE PUBLICS SAFETY FORD NEED TO BE ACCOUNTABLE FOR THIS MANUFACTURE DEFECT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816833December 29, 2015
STRUCTURE:BODY
THE TRUNK LID OPENS WHILE DRIVING. IT HAS HAPPENED ABOUT 7 TIMES DRIVING AT VARIOUS SPEEDS INCLUDING HIGHWAY SPEEDS. I HAVE BROUGHT IT TO THE FORD DEALER TO CHECK FOR PROBLEMS. NO PROBLEM IS EVER FOUND BUT IT CONTINUES TO HAPPEN. NOTE THE ONLY WAY TO NORMALLY OPEN THE TRUNK IS WITH THE REMOTE. I HAVE TRIED USING THE SPARE KEY TO DETERMINE WHETHER IT IS THE REMOTE SENDING A SIGNAL WHILE DRIVING BUT THE PROBLEM OCCURS WITH BOTH KEYS. MY SUSPICION IS THERE IS SOME RF SIGNAL WHICH IS CAUSING THIS TO OCCUR. THE LATCH IS FINE AND FORD CONFORMED NO ISSUES WITH THE LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816431December 28, 2015
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816542December 28, 2015
STEERING
STEERING WHEEL LOCKED (EVEN THOUGH I HAD PLENTY OF FLUID). LUCKILY I WAS PULLING OUT OF MY DRIVEWAY. IF I HAD BEEN ON THE ROAD, THIS COULD HAVE BEEN A VERY SERIOUS MATTER. I WAS TOLD I NEEDED A GEAR ASY - STE AND IT WAS A $1142.15 FIX. THE CAR IS NOT THAT OLD AND I ONLY HAVE $50K MILES ON IT. PLUS I NEEDED BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816587December 28, 2015
STRUCTURE:BODY
DAUGHTER WAS DRIVING AND THE DRIVER DOOR LATCH FAILED AND THE DOOR WOULDN'T STAY SHUT. DEALERSHIP SAID DEFECT IN DOOR LATCH. SAID THERE IS A RECALL BUT ONLY FOR FUSION & FIESTA MODELS. 2 MONTHS LATER SAME HAPPENED TO DRIVER SIDE BACK DOOR. AGAIN TOLD BY FORD NOT COVERED, HOWEVER THEY DID REIMBURSE 2 OTHER 2012 FORD FOCUS OWNERS FOR SAME ISSUE. WHEN I PRESENTED FORD WITH THIS INFO, THEY SAID THEY WERE NOT GOING TO COVER THIS SAFETY DEFECT AT THIS TIME....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816367December 27, 2015
STRUCTURE:BODY
TODAY, WHILE PUTTING SEVERAL THINGS IN THE BACK OF THE CAR, MY WIFE NOTICED THAT THE REAR DRIVES SIDE DOOR WOULD NOT CLOSE. UPON FURTHER INVESTIGATION, IT APPEARS THAT THE LATCH OF THE DOOR IS NOT FUNCTIONING PROPERLY AND THE DOOR IS NOT ABLE TO BE CLOSED. IT IS CURRENTLY SITTING, UNDRIVEABLE, IN THE GARAGE. THIS VEHICLE IS MY DAILY DRIVER. LUCKILY, I AM ABLE TO DRIVE MY WIFES CAR THIS WEEK AS SHE IS STILL OFF FOR THE HOLIDAY. FROM WHAT I HAVE SEEN, THE FAILURE OF THE LATCH IS A COMMON PROBLEM ON OTHER FORD VEHICLES AND HAVE BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811510December 21, 2015
POWER TRAIN
CAR HAS CONTINUOUSLY SHUDDERED WHEN TRYING TO SHIFT BETWEEN GEARS. AT TIMES THE CAR WILL ALMOST COME TO A COMPLETE STOP AS IF IT CAN NOT FIND WHAT GEAR IT NEEDS TO BE IN TO MOVE FORWARD. HAPPENS IN ALL SCENARIOS, COLD WEATHER, WARM WEATHER, AND AT ALL SPEEDS. MORE RECENTLY CAR HAS FAILED TO START AND SHUDDERS HAVE BECOME MORE VIOLENT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811516December 21, 2015
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL FOR THE CLUTCH AND TRANSMISSION, WHICH DID NOT PROVIDE A PERMANENT REMEDY TO REPAIR THE CONDITION OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES BEFORE NOTIFICATION OF THE MANUFACTURERS RECALLS AND THEY HAD NOT BEEN ABLE TO REPLICATE THE FAILURE AND PROVIDE A REPAIR SOLUTION AFTER SEVERAL REPAIRS. THE CONTACT CONTINUED TO EXPERIENCE THE CLUTCH FAILING TO CHANGE OVER INTO THIRD GEAR AND THE VEHICLE HAD A STRONG HESITATION. THE VEHICLE ALSO RANDOMLY STALLED AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810651December 16, 2015
ELECTRICAL SYSTEM, POWER TRAIN
PARKING AID MALFUNCTION ERROR: WHILE DRIVING 65 MPH ON A 3 LANE HWY, THE PARKING AID MALFUNCTION ERROR APPEARED WHICH CAUSED THE CAR TO COMPLETELY SHUTDOWN. FORTUNATELY I WAS ABLE TO COAST TO THE SIDE OF THE ROAD WITH NO POWER STEERING, NO POWER BRAKES WITHOUT ENGINE POWER. PAM MESSAGE KEPT APPEARING AND CAR WOULD NOT START. VEHICLE HAD TO BE TOWED TO DEALER. FORD IS AWARE OF THIS PROBLEM AND FIXED THE VEHICLE UNDER WARRANTY VIA TSB# 15-0101 3068 W40. FORD EVEN EXTENDED THE WARRANTY FOR THE TRANSMISSION CONTROL MODULE TO 10 YEARS 150,000 MILES. TO HAVE A CAR COMPLETELY SHUTDOWN WHILE DRIVING 65MPH ON A 3 LANE HIGHWAY IS VERY DANGEROUS AND LIFE THREATENING. ESPECIALLY ON A HIGHWAY WITH CARS WHIZZING BY AT 60-70 MPH. WHY ISN'T THIS TCM PROBLEM UNDER RECALL? DOES SOMEONE HAVE TO BE KILLED BEFORE ANY ACTION IS TAKEN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810607December 15, 2015
UNKNOWN OR OTHER
WAS DRIVING DOWN THE ROAD WHEN MY DRIVER DOOR OPENED.. THE DOOR WILL NO LONGER LATCH AND ITS VERY UNSAFE TO HAVE THAT HAPPEN SOMEONE CAN GET HURT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810611December 15, 2015
STRUCTURE:BODY
LATCHES ON REAR LEFT DOOR BROKE. NOT EVEN 2 WEEKS LATER LEFT DRIVER SIDE LATCH BROKE. TH FOCUS HAS THE EXACT SAME LATCHES AS THE FIESTA AND FUSION WHICH BOTH HAVE RECALLS, BUT THE FOCUS DOES NOT. THE CAR WAS NOT IN MOTION, BUT NOW WHEN I DRIVE I HAVE TO HAVE THE DOOR TIED TO THE OTHER DOOR, SO IT DOES NOT FLING OPEN. I ALSO GOT PULLED OVER IN BETWEEN THESE TWO WEEKS AND WAS CITED FOR DRIVING AN UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810031December 14, 2015
STEERING
ELECTRONIC POWER STEERING ASSIST FAILS INTERMITTENTLY TYPICALLY UPON STARTING OF THE VEHICLE. SOMETIMES THE PROBLEM GOES AWAY AFTER SEVERAL MINUTES OF HARD STEERING, OTHER TIMES TURNING OFF THE IGNITION AND THEN BACK ON RESETS THE ISSUE. ONCE IT APPARENTLY HAPPENED TO MY SON WHILE OPERATING THE VEHICLE AT HIGHWAY SPEEDS. VERY DANGEROUS SITUATION AND FORD NEEDS TO ADDRESS IT AS A COVERED SAFETY RECALL ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809867December 13, 2015
STEERING
THE FIRST TIME, THE POWER STEERING FAILED ON MY DAUGHTER'S 2012 FOCUS WHILE TRAVELING 70 MPH DOWN THE INTERSTATE. I HAD TO HAVE THE STEERING RACK REPLACED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY AND FORD CLAIMED THERE WAS NO KNOWN ISSUE WITH THIS. LESS THAN 10,000 MILES LATER IT HAS FAILED AGAIN, LUCKILY THIS TIME THE CAR WAS MOVING SLOWLY ON CITY STREETS, STILL FORD CLAIMS THERE IS NOT A PROBLEM WITH THIS. EVEN AFTER ALL THE COMPLAINTS AND INFORMATION FLOODING THE INTERNET ABOUT IT AND A CLASS ACTION LAW SUIT BEING FILED, THEY STILL CLAIM THERE IS NOT A PROBLEM. SADLY, IT APPEARS THAT SINCE DEAD MEN TELL NO TALES, THE DEATH QUOTA HAS NOT BEEN DOCUMENTED ENOUGH TO REQUIRE A RECALL. I HAVE NO DOUBT THAT IF THIS FAILURE HAPPENED ON A RURAL ROAD WITH SHARP CURVES, AN ACCIDENT WOULD BE ALMOST UNAVOIDABLE. I HAVE SPOKEN WITH FORD ON MULTIPLE OCCASIONS REGARDING THIS AND THEY CONTINUE TO DENY ANY PROBLEMS WITH THE FOCUS, ALL THE WHILE RECALLING MULTIPLE OTHER CARS WITH THE SAME STEERING ASSEMBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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