Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10021109June 5, 2003
VEHICLE SPEED CONTROL:LINKAGES
THROTTLE CABLE STUCK WIDE OPEN, HAD TO USE "PARK" TO STOP THE VEHICLE. FOUND RECALL ONLY ON 2000 FORD FOCUS MODELS WITH SPECIFIC VIN NUMBERS. CALLED FORD, SAID DID NOT APPLY, HOWEVER IT HAPPENED TO ME. DEALER DOES NOT HAVE PARTS ON HAND, NO GUARANTEE OF SAFETY IN THE FUTURE. FORD MOTOR COMPANY DOES NOT TRUELY LISTEN TO COMPLAINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022101June 3, 2003
STEERING:LINKAGES
WHILE DRIVING STTERING BOLTS LOOSENED, MAKING IT HARD TO STEER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022102June 3, 2003
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING AT ANY SPEED AND NO WARNING THE VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022125June 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AND WITH NO WARNING THE VEHICLE WILL STALL AND IT WILL BE HARD FOR CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022227June 3, 2003
SUSPENSION
THE CONSUMER SUSPECTS THERE IS A PROBLEM WITH THE SUSPENSION. THE TIRES WEAR OUT VERY FAST. VEHICLE HAS BEEN TAKEN TO THE DEALER FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020982June 3, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
ENGINE CUTTING OUT ON 2000 FORD FOCUS WHILE DRIVING. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022056June 2, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
AFTER SITTING DOWN IN THE DRIVER'S SEAT THERE WAS A LOUD POP. VEHICLE BACKED UP, AND THE FRONT DRIVER'S SIDE OF THE VEHICLE COLLAPSED. COIL SPRING PUNCTURED THE DRIVERS SIDE TIRE. CAUSE WAS UNKNOWN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020815May 31, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DRIVER'S SIDE FRONT COIL SPRING BROKE WHILE BACKING CAR OUT OF DRIVEWAY 10 MPH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021902May 30, 2003
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING AND WITHOUT WARNING THE BRAKES FAILED RESULTING IN AN ACCIDENT. DEALER NOTIFIED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021957May 30, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION SWITCH WOULD NOT TURN WHEN PLACING KEY INTO STARTER SWITCH HAD BROKEN. DEALER HAD REPAIRED VEHICLE TWICE. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020714May 29, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN I STARTED MY CAR TO GO HOME FROM WORK I STARTED TO SMELL GAS. I DIDN'T THINK MUCH OF IT UNTILL I GOT HOME. WHEN I TURNED THE CAR OFF, I LIFTED THE HOOD THINKING THERE WOULD BE A PROBLEM IN THERE. I COULD HERE WHAT SOUNDED LIKE SOMETHING BOILING. THEN I WALKED AROUND THE CAR UNTILL I GOT TO THE GAS TANK. THATS WHERE I COULD REALLY SMELL THE GAS. I LOOKED UNDER THE CAR AND THERE WAS GAS DRIPPING FROM THE GAS TANK. MY CAR ONLY HAS 24000 MILES ON IT, AND ONLY A MONTH OUT OF WARRANTY. SO I HAD THE CAR TOWED TO A LOCAL GARAGE THINKING THAT MAYBE IT WAS JUST A CRACK IN THE FUEL LINE. WHAT WAS FOUND OUT IS MY CAR HAS A PLASTIC GAS TANK AND HAS BROKEN AT THE SEAMS. THE BOILING NOISE I HEARD WAS THE GAS SPITTING ON THE EXHAUST. THE MECHANIC SAID I WAS LUCKY THAT THE CAR DID NOT CATCH ON FIRE. SO I CALLED FORD TO SEE WHAT THEY COULD DO SINCE IT WAS OBVIOUS THAT THE GAS TANK WAS FAULTY. THEY SAID THEY WOULD NOT DO ANYTHING UNTILL I GOT THE CAR TO MY FORD SERVICE STATION. I WILL HAVE TO CALL THEM AND SEE WHAT THEY WILL HAVE TO SAY. I HOPE I DON'T HAVE TO PAY FOR FORDS MISTAKE. HOW CAN THEY EXPECT A PLASTIC GAS TANK TO LAST, WHEN MINE HAS BUSTED AT ONLY 24000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020612May 28, 2003
ENGINE AND ENGINE COOLING
I HAVE GAS LEAKING UNDER THE CAR AND IS SPRAYING ON THE ENGINGE. WAS TOLD NOT TO DRIVE CAR. LOST A HALF TANK OF GAS WITHIN 2 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021702May 28, 2003
ENGINE AND ENGINE COOLING
VEHICLE EITHER HESITATED TO ACCELERATE AND STALLED OUT OR JUST HESITATED TO ACCELERATE. THIS MADE STEERING AND BRAKING DIFFICULT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021730May 28, 2003
STEERING:LINKAGES
WHILE DRIVING, VEHICLE VIBRATED EXCESSIVELY WHICH CAUSED CONSUMER TO LOSE CONTROL AND COLLIDED INTO AN EMBANKMENT. DEALER ADVISED CONSUMER THAT TIRES WERE BAD. CONSUMER THEN RECEIVED RECALL 02V289000 REGARDING STEERING PINCH BOLTS THAT COULD CAUSE EXCESSIVE VIBRATION. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10020521May 26, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT COIL SPRING BROKE IN MY 2000 FORD FOCUS CAUSING THE SPRING TO COME DOWN ON THE TIRE WITH THE FULL WEIGHT OF THE CAR. THIS COULD HAVE CAUSED A MAJOR ACCIDENT. I CHECKED RECALLS AND THERE HAVE BEEN NONE FOR THAT SPECIFIC PART. THERE NEEDS TO BE AN INVESTIGATION SO THAT PEOPLE ARE NOT HURT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020532May 26, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I DRIVE A 2000 FORD FOCUS WITH 32,000 MILES ON IT. I WAS DRIVING ON THE HIGHWAY (I-44) AT 70 MPH SPEED WHEN THE SPRING ON THE STRUT OF THE FRONT PASSENGER TIRE BROKE. THE CAR SWIRLED, STARTED SMOKING, MADE SCREETCHING NOISE, AND WITH LOTS OF STRUGGLE AND DANGEROUS SWIRLS I PULLED UP ON THE LEFT SIDE OF THE 3-LANE INTERSTATE. IT WAS IMPOSSIBLE TO REMAIN IN THIS NARROW LANE BECAUSE THE DANGER WAS TOO HIGH, SO A POLICE OFFICER ESCORTED MY CAR ACROSS THREE LANES TO PULL IN INTO THE RIGHT SIDE OF THE HIGHWAY. AFTER MY CAR WAS TAKEN TO A REPAIR SHOP, I CONTACTED FORD MOTOR COMPANY TO REPORT THIS INCIDENT. FORD INFORMED THAT MY WARRANTY WAS UP A MONTH BEFORE THE INCIDENT AND THERE WAS NOTHING THEY COULD DO ABOUT IT. THEY SHOWED NO CONCERN REGARDING THIS DANGEROUS INCIDENT HAPPENING ON A 3 YEAR OLD VEHICLE. BESIDES THE TRAUMATIC EXPERIENCE AND THE REPAIRS, THIS CAN LEAD TO MORE INCIDENTS OF THIS KIND, BUT FORD CUSTOMER SERVICE SHOWED NO INTEREST IN THIS CASE. UNBELIEVABLE. LAWSUIT WAITING TO HAPPEN. I WILL NEVER BUY A FORD PRODUCT AGAIN. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019241May 24, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I AM AN OWNER OF A 2000 FORD FOCUS THAT HAS BEEN TO THE DEALER FOR 10 PROBLEMS/RECALLS. THE LATEST AND MY MAJOR CONCERN IS MY DAUGHTER WAS DRIVING DOWN THE ROAD AT A VERY LOW SPEED JUST AFTER LEAVING A PARKING LOT SHE HIT A VERY SMALL POTHOLE AND IMMEDIATELY THE CAR STALLED. LUCKLY A GENTLEMAN STOPPED AND HELPED HER GET THE CAR OFF THE SIDE. WE HAVE 40K MILES ON THE CAR. WE HAD THE CAR TOWED TO VICTORY FORD IN LAGRANGE GA. THE CAR WAS THERE FROM MAY 10-MAY 23 FINALLY REPAIRED AT A COST OF 670.00. MY CONCERN IS THAT I HAVE HEARD AND READ OF HUNDREDS IF NOT THOUSANDS OF THESE FUEL PUMP FAILURES AND AFTER MANY NICE BUT INEFFECTIVE ANSWERS FROM FORD I FEEL THAT SOMEONE WILL BE INJURED SERIOUSLY OR DIE DUE TO THESE FAULTY AND POSSIBLY DANGEROUS FUEL SYSTEMS. ALSO MY DEALERSHIP PREVIOUSLY WORKED ON THIS FUEL SYSTEM UNDER WARRANTY. AFTER FILLING THE GAS TANK THE ONLY WAY IT REGISTERED WAS AFTER SLAMMING THE CAR DOORS. THAT WAS REPAIRED IT SEEMS. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020353May 22, 2003
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING, THE RIGHT FRONT COIL SPRING SNAPPED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020328May 21, 2003
AIR BAGS:FRONTAL
WHEN THE DRIVER APPLIED THE BRAKES THE DRIVERS SIDE AIR BAG DEPLOYED. *NLM, RETURNED USPS, 2ND ATTEMPT MADE 06/14/07 FAILED. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020261May 21, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE DRIVING, THE TRUNK OPENED BY ITSELF, BECAUSE THE LOCK NO LONGER WORKED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus