Ford Five Hundred Complaints (2007)

199 consumer complaints on file.

#10574385March 24, 2014
STRUCTURE:BODY, SERVICE BRAKES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THERE WAS AN INTERNAL LEAK ON THE PASSENGER'S SIDE OF THE VEHICLE. THE SOURCE OF THE LEAK WAS UNKNOWN. THE CONTACT HAD THE VEHICLE REPAIRED IN 2007 FOR THE SAME FAILURE WHERE THE DEALER DIAGNOSED AN IMPROPER WELDING HOWEVER, THE ISSUE RECENTLY RECURRED. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER FOR INSPECTION OR REPAIRS. THE CONTACT ALSO STATED THAT THE BRAKES, AIR CONDITIONER AND MOTOR MOUNTS HAD ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564211February 13, 2014
POWER TRAIN
CHECK SYSTEM LIGHT ON. TURN OFF MOTOR AND LIGHT GOES OFF INTERMITTENTLY. TAKEN TO DEALERSHIP AND TOLD "MECHATRONICS UNIT" WITHIN TRANSMISSION NEEDS TO BE REPLACED. ONLY 45,000 MILES ON CAR AND WITHIN 60,000 MILE WARRANTY, BUT OVER THE 5 YR WARRANTY TIME LIMIT. NHTSA SITE SHOWS SYSTEMIC PROBLEMS WITH POWERTRAIN ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559060January 8, 2014
STEERING
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING BEGAN PULLING TO THE RIGHT ACCOMPANIED BY AN ABNORMAL CLUNKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. APPROXIMATELY 28,000 MILES AFTER THE RACK AND PINION WAS REPLACED, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553851November 26, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE, ENGINE
WRENCH INDICATOR LIGHT CAME ON AND CAR BEGAN TO SPOTTER AND SURGE. THE NEXT DAY I TOOK IT TO THE FORD DEALERSHIP AND THE WRENCH LIGHT AND CHECK ENGINE CAME ON. CAR STALLED OUT 2 TIMES ON THE WAY TO THE DEALER. DEALER WANTS $950 TO REPLACE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551378November 7, 2013
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED THEN THE VEHICLE PRODUCED A LOUD NOISE AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE VEHICLE WAS DIAGNOSED WITH AN ISSUE WITH THE TRANSMISSION BUT THE EXACT DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 126,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550005October 29, 2013
ENGINE
ENGINE MOUNTS , ANTI TORQUE MOUNTS , BROKE OR LOOSE. ENGINE SHIFTS A GOOD 12 INCHES TOWARDS FIREWALL. VEHICLE HAS 45000 MILES, AND IS 5 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535565August 15, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE ACCELERATION WHILE DRIVING A VARIOUS SPEED. THE WRENCH WARNING ICON WOULD ILLUMINATE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER CLEANED THE THROTTLE BODY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE DEALER ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534792August 11, 2013
POWER TRAIN
THIS FORD 500, LIKE THOUSANDS OF OTHERS I SEE AFTER RESEARCHING THIS ISSUE, HAS A LUNGING PROBLEM.... I MUST DEPRESS THE BREAK PEDAL FULLY IN ORDER TO KEEP THIS CAR FROM JUMPING OUT OF THE GARAGE. WE HAD A NEAR MISS WITH A PEDESTRIAN WALKING THEIR DOG. WE NOW BACK INTO THE GARAGE AS TO HAVE FULL VIEW OF OUR SIDEWALK. THIS IS A HORRIBLE WIDE SPREAD PROBLEM WITH THESE VEHICLES. THE PROOF IS ALL OVER THE INTERNET. WHAT IS FORD WAITING FOR? I HAVE SEVERAL PAYMENTS ON A CAR THAT HAS AN EXTREMELY DANGEROUS DEFECT ASK ANY OTHER FORD FIVE HUNDRED OWNER. WHAT IS THE ANSWER TO THIS PROBLEM? IT IS A MAJOR SAFETY ISSUE!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521240June 23, 2013
ENGINE, POWER TRAIN
MY 2007 FORD FIVE HUNDRED IS ACTING UP. WHEN YOU PUT IT IN REVERSE OR DRIVE IT REVS UP AND JUMPS. I HAVE TO MAKE SURE I HAVE MY FOOT FIRMLY ON THE BRAKE SO IT DOESN'T CAUSE A SERIOUS ACCIDENT. NOW IT IS STARTING TO REV UP AND JUMP WHEN IM SITTING AT A STOP SIGN. THIS PAST FRIDAY I WAS SITTING AT A STOP SIGN AND IT REVVED UP AND JUMPED AND ALMOST CAUSED ME TO REAREND A CAR IN FRONT OF ME. IS THERE A RECALL ON THIS PROBLEM. I REALLY NEED THIS FIXED BEFORE IT GETS WORSE AND IT KILLS ME OR I KILL SOMEONE ELSE. WHEN YOU ARE SITTING WITH THE CAR IN GEAR WITH THE AIR CONDITIONER OFF THE RPM NEEDLE WILL MOVE WITHOUT GIVING IT ANY GAS. IT SHOULD NOT DO THIS. PLEASE HELP ME AND LET ME KNOW IF THEIR IS A RECALL ON SOMETHING THAT COULD CAUSE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516095June 10, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT RECEIVED A CUSTOMER SATISFACTION LETTER FOR THE CLEANING OF THE THROTTLE BODY AND TOOK THE VEHICLE TO THE DEALER FOR THE REPAIR. THE CONTACT STATED THAT THE CLEANING, THE THROTTLE FAILED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 128,000 AND THE CURRENT MILEAGE WAS 130,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512768May 20, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE REVVED. ADDITIONALLY, WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE WOULD HAVE TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503812March 20, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ACCELERATING FROM A TRAFFIC STOP, THE TRANSMISSION FAILED TO OPERATE WITH A SUDDEN INCREASE OF ENGINE RPMS. THE VEHICLE WAS COASTED DOWN AN INCLINE AND THEN THE TRANSMISSION BEGAN TO OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500922March 1, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE SHIFTING FROM NEUTRAL TO DRIVE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS BUT THE CONTACT WAS NOT GIVEN A DIAGNOSIS AS TO WHY THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE CRASH. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,840. UPDATED 4/24/13 *CN UPDATED 06/04/2013*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10498429February 17, 2013
STRUCTURE
THE PAINT IS BUBBLING UP ALL ALONG THE LOWER EDGE OF THE HOODLINE. THERE ARE NO CHIPS. DEALERSHIP LOOKED AT THE HOOD AND EXPLAINED THAT THE HOOD IS MADE FROM ALUMINUM AND CAN CORRODE. THE DEALERSHIP THEN POINTED OUT SEVERAL OTHER AREAS OF CORROSION UNDER THE HOOD THAT ARE NOT VISIBLE FROM THE HOOD TOP. DEALERSHIP SAYS THIS IS NOT COVERED AFTER THE 3YR/36,000 MILE WARRANTY OR THE 5YR/UNLIMITED RUST. TO FIX THE ONE SPOT WAS QUOTED OVER $100. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493767January 22, 2013
POWER TRAIN
WHEN PUT INTO DRIVE OR REVERSE THE WHOLE CAR LURCHES FORWARD AND COULD CAUSE AN ACCIDENT IF YOU ARE NOT CAREFULLY. THIS SEEMS TO BE A VERY COMMON PROBLEM. GOING TO TAKE IT TO THE DEALERSHIP AND SEE WHAT THEY SAY IS WRONG. BUT THIS SHOULD DEFINITELY BE LOOKED INTO BY FORD BEFORE SOMEONE GETS HURT OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492928January 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 25 TO 65 MPH, THE INTERIOR LIGHTING AND INSTRUMENT PANEL LIGHTS SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS FOUND THAT THE SOFTWARE NEEDED TO BE REPROGRAMMED AND THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489216December 19, 2012
VEHICLE SPEED CONTROL, POWER TRAIN
AT VERY LOW SPEEDS (EXAMPLE IN A PARKING LOT) TRYING TO PARK THE CAR IT WILL SURGE REALLY HARD EVEN WHEN FOOT IS ON BRAKE.. MAKES PARKING VERY DANGEROUS.. I ALMOST HIT A PERSON AND ALMOST WRECKED INTO ANOTHER CAR ANOTHER TIME.. WHEN SHIFTING FROM PARK TO REVERSE WITH FOOT ON BRAKE THE RPMS GO AWAY UP AND IT IS AS IF SOMEONE IS FLOORING THE GAS PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482595October 29, 2012
VEHICLE SPEED CONTROL, ENGINE
I PUT MY CAR IN REVERSE TO BACK INTO A PARKING SPACE AND THE CAR ENGINE ACCELERATE AS IF IT I WAS ON THE GAS PEDAL GOING 50, EXCEPT I WAS ON THE BRAKE. IF I AM SITTING AT A RED LIGHT THE CAR ENGINE ACCELERATE I NOTICED THAT THE RPM NEEDLE WILL GO UP TO 3 SOMETIME 4 IF I AM NOT CAREFUL TO KEEP CONTROL OF THE CAR IT WILL TAKE OFF SO I HAVE TO BE CAREFUL TO KEEP MY FOOT ON THE BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479736October 11, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE IN REVERSE THE VEHICLE LUNGED BACKWARD AND CRASHED INTO A MAILBOX. THE FAILURE RECURRED CONSTANTLY WHEN THE VEHICLE WAS PLACED IN DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THERE WAS A FAILURE WITH THE TPS SENSOR WITHIN THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10476511September 20, 2012
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
THE VEHICLE SURGES/LUNGES FORWARD/BACKWARD WHEN GOING FROM PARK TO REVERSE/DRIVE WITHOUT ANY GAS BEING APPLIED. WHEN BRAKE IS APPLIED THE VEHICLE STILL DOESN'T STOP AND I HAVE NO CONTROL OF THE CAR WHEN IT HAPPENS. THE CAR MAINLY DOES IT WHEN THE AIR CONDITION IS ON, BUT WILL DO IT OTHER TIMES AS WELL. THE CAR HAS SHUT OFF TWICE WHILE DRIVING WITH THE WRENCH LIGHT APPEARING ON THE INSTRUMENT CLUSTER. WHEN I TRIED TO RESTART THE CAR IT SHUT OFF AGAIN. WHEN I TURNED THE AIR CONDITIONING OFF THE CAR STOPPED SHUTTING OFF. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED BY FORD, BEFORE SOMEONE GETS SERIOUSLY HURT. I'M HAVING TO PAY OUT $800 FOR A PART THAT HAS BEEN REPORTED BY THOUSANDS OF OTHER FORD OWNERS. FORD NEEDS TO RECALL THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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