Ford Fiesta Complaints

3,175 consumer complaints on file.

#10914393October 7, 2016
POWER TRAIN
THE VEHICLE SHUTTERS, HESITATES UPON ACCELERATION AND ALSO LURCHES YOU INTO TRAFFIC. YOU CAN HARDLY CONTROL THE VEHICLE. TERRIFYING TO DRIVE. THIS IS A RECURING ISSUE THAT TYPICALLY HAPPENS AT INTERSECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914173October 6, 2016
ENGINE, POWER TRAIN
WHEN I TAKE OFF FROM A STOP THE ENGINE CHUGS, JERKS, CHATTERS, AND GRINDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914289October 6, 2016
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
LOST ALL THROTTLE/POWER TRYING TO ACCELERATE ONTO HIGHWAY FROM DEAD STOP. COASTED TO THE SHOULDER WHILE THE CAR IDLED. RESTART THE CAR AND PROBLEM GOES AWAY TEMPORARILY. CHECK ENGINE LIGHT/CODE SAYS THROTTLE BODY ACTUATOR CONTROL SYSTEM STUCK CLOSED (P2112).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914322October 6, 2016
ENGINE
VEHICLE LOST POWER CHECK ENGINE LIGHT CAME ON ANF A YELLOW WRENCH LIGHT ALSO DID COME ON THIS OCCURED ON THE TURNPKE AT HIGH SPEED SHUT ENGINE DOWN RESART WRENCH LITE GONE BUT BARELY DRIVABLE CODE READER SAYS DEFECTIVE THROTTLE BODY FORD HAS RECALLED ONE AND HALF MILLION CARS FOR THIS ITS DANGEROUS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10913885October 5, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913937October 5, 2016
POWER TRAIN
CAR WAS PURCHASED BRAND NEW IN 2010 AND WITHIN A YEAR CAR BEGAN HAVING ISSUES WITH ACCELERATION, DECELERATION, BUCKING, JERKING, GEAR CHANGES AND JUST ERRATIC SHIFTING. CAR WILL NOT ACCELERATE TO MERGE WITH TRAFFIC ON THE HIGHWAY AND WILL STALL WHEN STOPPING. WE BEGAN COMPLAINING TO THE DEALERSHIP (METRO FORD SCHENECTADY NY) WITHIN A YEAR AFTER PURCHASE AND HAVE COMPLAINED MULTIPLE TIMES AND JUST GET SHRUGGED OFF AND TOLD THAT IT'S NORMAL FOR THE DUAL CLUTCH. LAST MONTH 09/16 THE TCM FULLY WENT AND WAS REPLACED AND WHEN I WENT TO PICK IT UP IT WAS BUCKING AND SHUTTERING AND REVVING UP TO 2500 RPM WITHOUT ME EVEN BEING ON THE GAS PEDAL AT ALL AND THEY INSIST THIS IS NORMAL DUE TO THE REFLASH AND WILL EVEN OUT AFTER DRIVING FOR A WHILE WHICH IS INSANE TO ME THAT I SHOULD HAVE TO DRIVE A JERKING AND SHUDDERING ERRATICALLY SHIFTING VEHICLE ON THE HIGHWAY TO WORK PRAYING MY CAR DOESN'T CAUSE AN ACCIDENT. THIS ONGOING ISSUE FOR 6 YEARS NOW HAS DRAINED ME AND DETERRED ME FROM EVER WANTING TO OWN ANOTHER FORD EVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914045October 5, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE AND SERVICE NOW INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LINE FROM THE ACCELERATOR PEDAL WAS CAUSING RESISTANCE. THE TECHNICIAN REPLACED THE TERMINAL KIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 70,383.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911061October 2, 2016
SUSPENSION
FRONT SHOCKS SHOT BOUNCING DOWN THE ROAD AND RADIATOR MOUNTS LOOSE DEALER CHANGED SHOCK AND I ADDED GROMENTS TO TOP RADIATOR MOUNTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910507September 29, 2016
FUEL/PROPULSION SYSTEM
MY VEHICLE HAS AROUND 40K MILES AND THE THROTTLE BODY HAS GIVEN OUT AND REQUIRES REPLACEMENT. THIS PART HAS BROKEN ON SO MANY FORD VEHICLES THAT THE DEALER STATES IT IS ON BACK ORDER FOR 3 MONTHS. WE HAVE NO ESTIMATED TIME OF AVAILABILITY FOR THIS PART, YET THIS PROBLEM IS NOT COVERED BY A RECALL OR CUSTOMER SATISFACTION PROGRAM (CSP) FOR THIS PARTICULAR MODEL, HOWEVER IT IS COVERED BY A CSP FOR OTHER FORD VEHICLES. SYMPTOMS: DRIVING ON A CITY HIGHWAY AND VEHICLE LOOSES POWER AND STALLS OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910072September 27, 2016
POWER TRAIN
OUR 2011 FORD FIESTA STARTED EXPERIENCING PROBLEMS WHILE DRIVING. IT WAS NOT SHIFTING PROPERLY AND RUNNING REALLY JAGGED AT TIMES. ALSO THE CHECK ENGINE/TRANSMISSION LIGHT CAME ON. ON WEDNESDAY SEPTEMBER 14, 2016 I TOOK IN THE CAR TO OUR LOCAL FORD DEALER COLLEY FORD IN GLENDORA,CA. THEY TOLD ME IT WAS PROBABLY THE TRANSMISSION CONTROL MODULE THAT HAD TO BE PROGRAMMED. I CALLED THE NEXT DAY AND THEY TOLD ME IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND THEY WOULD HAVE TO ORDER ONE. WE WENT IN ON SEPT 26, 2016 AND THEY SAID THEY HAD NOT RECEIVED THE PART YET. ITS BEEN ALMOST TWO WEEKS AND WE HAVE NOT HAD THE CAR BECAUSE FORD HASN'T DELIVERED THE PART TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10909844September 26, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
I PURCHASED A 2013 FORD FIESTA I PURCHASED ON DECEMBER 23, 2015 AT THE LAUREL, MARYLAND CARMAX STORE. ON SATURDAY, SEPTEMBER 24TH, I WENT TO JIM COLEMAN TOYOTA TO BUY A TOYOTA PRIUS. THEY EXAMINED MY FORD FOR ITS TRADE-IN VALUE. THE MANAGER, WHO WAS A FORMER CARMAX MANAGER, EXAMINED THE CAR AND INFORMED ME THAT MY FORD FIESTA HAS UNIBODY DAMAGE. THE REAR DRIVER'S SIDE AS BE REPLACED. THE CAR HAS UNIBODY DAMAGE WAS NOT DISCLOSED TO ME WHEN I PURCHASED THIS CAR ON DECEMBER 23, 2015. I PURCHASED THE CAR FOR $14,000, WHICH IS FAR ABOVE THE BLUE BOOK VALUE OF $9,419. IN MARCH 2016, I BOUGHT THE CAR TO CARMAX IN LAUREL FOR OVERHEATING. THE HEAT PUMP WAS REPLACED FOR $250. ADDITIONALLY, ON SEPTEMBER 15TH, I PAID FOR REPAIRS AT THE CARMAX GAITHERSBURG STORE. THE REPAIRS WERE FOR THE FOLLOWING: 1-FRONT PASSENGER DOOR LATCH;2-TRUCK LATCH; AND 3-HORN I WAS CHARGED $250 TO REPAIR CRITICAL SAFETY FEATURES. WHILE THE CAR WAS IN GAITHERSBURG, THE BATTERY DRAINED. THE CAR DOOR COULD NOT CLOSE, SO THE INTERIOR LIGHTS REMAINED ON. I REPORTED THE DOOR LATCH PROBLEMS ON MONDAY, AUGUST 29TH. THE CAR WAS IN PARK. MY SISTER AND I WERE TRYING TO LEAVE FOR CHURCH AND THE DOOR WOULD NOT CLOSE. HOWEVER, I WAS NOT GIVEN AN APPOINTMENT UNTIL SEPTEMBER 8TH IN GAITHERSBURG AND SEPTEMBER 13TH IN LAUREL. THAT WAS QUITE A LONG TIME TO WAIT FOR SUCH A CRITICAL ISSUE. I WOULD HAVE NEVER PURCHASED A CAR WITH UNIBODY DAMAGE HAD IT BEEN DISCLOSED. TO BE CHARGED FOR A RECALL ITEM THAT SHOULD HAVE BEEN REPAIRED PRIOR TO PURCHASE, IS UNCONSCIONABLE. I AM TOTALLY OUTRAGED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10909750September 26, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE RPMS ACCELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,766.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908797September 22, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 20 MPH, THE FRONT PASSENGER DOOR BECAME AJAR WITHOUT WARNING. THE CONTACT WAS UNABLE TO SECURELY CLOSE THE DOOR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908001September 19, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME FAILURES AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908053September 19, 2016
POWER TRAIN
THIS PROBLEM SHOWED UP ON THE FIRST DAY WE PICKED UP THIS BRAND NEW 2015 FORD FIESTA WITH LESS THAN 25 MILES ON THE ODO. WHILE WE WERE TURNING AT AN INTERSECTION AS WE LEFT THE MAIN HIGHWAY AND ENTERED THE SIDE STREET THE TRANSMISSION WENT INTO NEUTRAL. THE RPMS WENT UP TO OVER 4000 BUT THE TRANSMISSION NEVER ENGAGED. THE CAR THAT WAS BEHIND US AS WE WERE TURNING HAD TO STOP SUDDENLY TO KEEP FROM HITTING US AS WE COASTED OFF TO THE SIDE OF THE ROAD. AS THE CAR ALMOST CAME TO A FULL STOP THE TRANSMISSION ENGAGED HARD AND JUMPED FORWARD AS IF I HAD SLAMMED IT INTO GEAR. THIS HAS HAPPEN MANY MORE TIMES WITH MY WIFE, SISTER AND MYSELF AS DRIVER. EACH TIME WE WERE ALMOST HIT FROM EITHER ONCOMING TRAFFIC OR THE VEHICLES FOLLOWING US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907428September 18, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, FUEL SYSTEM, GASOLINE
TO WHOM IT MAY CONCERN, MY NAME IS [XXX] AND I AM WRITING THIS COMPLAINT ABOUT A 2011 FORD FIESTA SE I PURCHASED AT A PRIVATE DEALER ON JULY 1, 2016. THE CAR STARTED RUNNING VERY STRANGE AFTER A WEEK I EXPERIENCE VERY RUFF RIDES. SO I CALLED FORD COMPANY IN MCDONOUGH GA. THE PERSON I TALKED TO SAID THAT IT WAS ON RECALL AND FOR ME TO BRING IT IN, I DID. THEY KEPT IT OVER NIGHT TO UPDATE THE TRANSMISSION AND OTHER PROBLEMS CAUSING ME TO PAY FOR A RENTAL WHICH I FELT SHOULD HAVE BEEN PAID BY THE DEALER OR FORD MOTOR COMPANY. I DID ASK THE DEALER IF THEY KNEW THE CAR WAS ON RECALL AND THEY SAID NO! I ASK QUESTION AFTER QUESTION, THE OWNER EVEN DROVE THE CAR HIMSELF AND SAID THAT<S THE WAY THE CAR RUNS. I ALSO HAVE PROBLEMS WITH THE DOOR LOCKS, SPEED,SPEEDING UP ON IT<S OWN, TRANSMISSION, HESITATION, USING MORE GAS, AND SOUNDS RUFF WHEN TRANS GET VERY HOT. I NOW HAVE TO TAKE IT BACK ON 9-19, 2016 I GUESS FOR MORE TESTING. I HAVE NOTIFIED THE DEALERSHIP ABOUT THIS. I AM VERY STRESSED ABOUT THIS BECAUSE I HAVE A LOAN FOR $7000+ FINANCED. IS THERE ANY HELP OUT THERE TO GET THIS RECTIFIED THIS PROBLEM. I NEED MY CAR FOR TRANSPORTATION. WHICH ME LUCK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907330September 17, 2016
ENGINE
CAR STALLS WHEN DRIVING, USUALLY WHEN FOOT IS TAKEN OFF GAS PEDAL, IE WHEN COMING TO A STOP. THOUGHT IT WAS BECAUSE OF A FAULT WITH THE AC COMPRESSOR (WHICH HAS BEEN A PROBLEM SINCE THE CAR WAS NEW). COMPRESSOR WAS REPLACED IN JULY AND CAR WAS STILL STALLING SO RETURNED TO DEALER ON 9/16/16 AND WAS TOLD IT WAS THE ELECTRONIC THROTTLE BODY FAILING. WAS TOLD IT WAS AN 'UNCOMMON' ISSUE. DID RESEARCH AND FOUND THE 'CUSTOMER SATISFACTION" (RECALL) OF OVER A MILLION FORD VEHICLES FOR THIS ISSUE, BUT OF COURSE NOT ANY FIESTA'S. HAVE JUST FOUND MULTIPLE COMPLAINTS FOR THE SAME VEHICLE AS MINE WITH THE SAME ISSUE. I WILL BE CONTACTING FORD DIRECTLY BUT BASED ON MY EXPERIENCE TRYING TO GET MY DEDUCTIBLE WAVED FOR THE AC REPAIR I DON'T EXPECT MUCH. THEY ARE THE WORST COMPANY FOR CUSTOMER SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906997September 15, 2016
STRUCTURE:BODY
FRONT PASSENGER DOOR FLEW OPEN WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MILES PER HOUR. ALL DOORS WERE LOCKED AT THE TIME. THE DOOR WILL NO LONGER CLOSE PROPERLY. THE INCIDENT NEARLY LED TO AN ACCIDENT AND DRIVER HAD TO PULL OVER TO THE SIDE OF THE ROAD TO TRY AND CLOSE THE DOOR. APPARENTLY THE CURRENT RECALL DOESN'T COVER OUR SPECIFIC 2014 FORD FIESTA EVEN THOUGH MANY 2014 FIESTAS ARE COVERED BY THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907043September 15, 2016
STRUCTURE:BODY
I HAVE A 2012 FORD FIESTA AND TODAY I WAS DRIVING WITH MY 3 YEAR OLD GRANDDAUGHTER IN HER CAR SEAT IN PASSENGER SIDE REAR SEAT,I WENT AROUND A CURVE AND HER DOOR FLEW OPEN,I AM AWARE OF THE FORD RECALL AND IT IS GOING TO THE DEALER TOMORROW,THE ISSUE TO ME IS THE LATCH IS PLASTIC AND THAT'S CAUSING THE PAW SPRING TO WEAR OUT AND BREAK.THIS COULD HAVE BEEN BAD,THE DEALER SAID THEY WOULD REPLACE THAT DOOR LATCH,WHAT ABOUT THE OTHER 3 DOORS THEY HAVE TO BE FAULTY TOO.I DO NOT TRUST THIS CAR ANYMORE SINCE I SEEN THAT THE LATCHES ARE PLASTIC.I THINK YOU NEED TO TAKE A CLOSER LOOK AT THIS PROBLEM BEFORE SOMEBODY IS KILLED WITH DOORS FLYING OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905928September 12, 2016
POWER TRAIN
THE VEHICLE HAS BEEN IN THE SHOP 4 X SINCE PURCHASE FOR EITHER THE CLUTCH OR TRANSMISSION, IT HAS BEEN IN REPAIR MORE THAN IN MY DRIVEWAY AND I AM GETTING NOWHERE WITH FORD OR THE REPAIR CENTER. THIS CAR HAS STALLED IN TRAFFIC,WON'T START,DRIFTED BACKWARDS. THIS HAPPENS ON CITY AS WELL AS HIGHWAYS. IM IN FEAR OF LOSING MY LIFE IN THIS CAR OR HURTING SOMEONE ELSE. I BELIEVE THE DESLER THAT SOLD ME THIS CAR KNEW ABOUT THE DEFECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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