Ford Fiesta Complaints

3,175 consumer complaints on file.

#11240226July 29, 2019
POWER TRAIN
THE CAR HAS HAD SEVERAL TRANSMISSION ISSUES, WITHOUT WARNING - THE CAR WOULD IDLE BY ITSELF WHEN I WAS PARKED OR AT A STOP SIGN. WHEN DRIVING THE CAR WOULD SPEED UP WITHOUT STEPPING DOWN ON THE GAS. IN RECENT REVIEWS IT LOOKS LIKE THE 2011 FORD FIESTAS HAS DEFECTED TRANSMISSIONS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240249July 29, 2019
POWER TRAIN
THE TRANSMISSION IN MY CAR HAS HAD SHUTTERING, AND I HAVE LOST ACCELERATION AT TIMES. THESE EVENTS HAPPEN WHILE THE CAR IS IN GEAR AND I AM DRIVING. I HAVE HAD THE CAR IN THE SHOP 3 TIMES FOR TRANSMISSION WORK. THE CLUTCH HAS BEEN REPLACED 3 TIMES, AND IT HAS HAD REPROGRAMMING SEVERAL TIMES. THE PROBLEM PERSISTS. I WAS TOLD I HAVE ONE MORE CLUTCH REPLACEMENT FROM FORD, THEN MY WARRANTY WILL EXPIRE. DOCUMENTATION CAN BE PROVIDED UPON REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240166July 28, 2019
POWER TRAIN
THE TRANSMISSION SHIFTS UNEVENLY IN LOWER GEARS AND CAUSES THE CAR TO SHUDDER WITH SLOWED ACCELERATION, THIS HAPPENS EVERY USE. SOMETIMES, THE CAR WILL NOT ACCELERATE AND IT SLIPS INTO NEUTRAL WHILE DRIVING, UPON PRESSING THE GAS PEDAL THE ENGINE REVS BUT THE CAR WILL NOT MOVE. THIS CAN HAPPEN AT ANYTIME WITHOUT WARNING. THE ONLY WAY TO CORRECT THIS IS TO PUT THE CAR IN PARK AND RESTART THE ENGINE. I BROUGHT THIS TO THE ATTENTION OF A LOCAL FORD DEALERSHIP, THEY PERFORMED MAINTENANCE TO THE TRANSMISSION, BUT THIS DID NOT REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235217July 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL, SUSPENSION
TAKARA RECALL I'VE OWNED THIS DEATH TRAP SINCE 2012 AND HAS HAD THE DUAL TRANSMISSION REPLACED AT LEAST TWICE.. IT HAS ALWAYS JERKED AND STALLED OUT ON ME WHILE TRAVELING THROUGH INTERSECTIONS, PULLING OFF FROM STOP SIGNS/RED LIGHTS, AND WHILE DRIVING UP HILLS. IT'S EMBARRASSING, BUT MOST OF ALL UNSAFE FOR ME, MY CHILDREN, AND OTHER DRIVERS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11235227July 27, 2019
POWER TRAIN
I RECENTLY PURCHASED THIS ONE FROM LOCAL DEALER HE SAID ALL IS GOOD. BUT TRANSMISSION IS NOT GOOD AT ALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235271July 27, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
FORD DEALERSHIP "FIXED" THE TRANSMISSION ON 7-24-19 EXCEPT IT'S NOT FIXED. AT A STOP WHEN PRESSING THE GAS THE CAR WON'T MOVE THEN SUDDENLY LAUNCH FORWARD RANDOMLY. IT ALSO STILL LOSES ALL ENGINE POWER WHILE DRIVING DOWN THE ROAD. THESE WERE THE SAME SYMPTOMS AS BEFORE THE "FIX". THIS ISSUE HAS CAUSED A MINOR ACCIDENT AS WELL. WE GOT LIGHTLY REAR ENDED WHEN A LIGHT TURNED GREEN, WE STARTED MOVING FORWARD AND AT ABOUT 7-10MPH WE LOST ALL POWER AND THE PERSON BEHIND US COULDN'T STOP QUICK ENOUGH. DAMAGE WAS MINOR, JUST SOME CHIPPED PAINT BUT IT COULD HAVE BEEN MUCH WORSE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11235316July 27, 2019
ENGINE
POWER SHIFTING CLUTCH ISSUE. FORD SOLD ME A DEFECTIVE MOTOR UPON SALE. THEN THEY TRIED TO BUY MY CAR FOR 1K INSTEAD OF FIXING IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235085July 26, 2019
ELECTRICAL SYSTEM
ELECTRICAL FUSE BLOCK INSIDE ENGINE COMPARTMENT IS RUSTED THROUGHOUT ENTIRE FUSE BLOCK. VEHICLE SPORADICALLY FAILS TO START, DRIVER SIDE HEAD LAMP DOES NOT WORK, AND AIR CONDITIONING IS BLOWING HOT AIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235099July 26, 2019
POWER TRAIN
VEHICLE HAS SURGED AT STOP SIGNS ON CITY STREETS AND AT TIMES ON THE HIGHWAY WILL SEEM TO LOSE POWER. THESE INCIDENTS HAVE NEVER RESULTED IN AN ACCIDENT, BUT IT SEEMS AS THOUGH THE TRANSMISSION IS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234690July 25, 2019
POWER TRAIN
PART 2: THIS IS THE SECOND PART OF THE COMPLAINT FOLLOWING THE TRADE-IN OF THE 2012 FOCUS I PURCHASED BRAND NEW...SO, SICK OF THE FOCUS ACTING UP ALL THE TIME, I TOOK IT BACK INTO JIM SNEAD FORD, WAYNESBORO, VA AND HE ENCOURAGES ME TO BUY A BRAND NEW FIESTA. I DID NOT COMPLAIN AS HE WAS MY SOLE MAIN GUIDANCE AND I THOUGHT I COULD TRUST JIM. ON 08/09/2013, I PURCHASE A BRAND NEW FORD FIESTA TRADING IN THE 2012 FORD FOCUS. JIM SNEAD ALLOWS ONLY $961 TRADE IN VALUE FOR THE FOCUS AND I LOST $23,690.68 ON DEPRECIATION AND MONTHLY PAYMENTS! I BUY THE FIESTA AND THE SAME THING HAPPENS AGAIN. THE CAR'S TIRES SPIN WHEN ACCELERATING FROM A FULL STOP THEN THE VEHICLE JUMPS OUT FORWARD. THE CAR RIDES ROUGH, IT BUCKS, IT MISSES, IT MAKES NOISES, IT SHUDDERS. THIS TIME I AM NOT VERY HAPPY NOR PLEASANT WITH MR. JIM SNEAD. I WAS A TEACHER, A WIDOW W/ TWO KIDS STILL DEPENDENT ON ME AND HERE HE SELLS ME ANOTHER 'CRAP', TERRIFYING CAR THAT SEEMS TO HAVE A MIND OF ITS OWN. OF COURSE, ACCORDING TO MR. SNEAD, IT IS MY DRIVING--NOT THE CAR. I NOTICE THAT THE SERVICE DEPARTMENT IS NOT WRITING UP MY COMPLAINTS EVERY TIME I BRING IT IN ABOUT THE TRANSMISSION-JUST LIKE THEY LEFT IT OUT OF MY COMPLAINTS WITH THE FOCUS.THE FIESTA RECEIVES ITS FIRST OF 3 TRANSMISSIONS A YEAR AFTER I PURCHASED THE CAR ON 09/23/2014. WHILE I AM DRIVING AROUND W/ THE SERVICE MANAGER SO HE CAN FEEL HOW TERRIBLE THE CAR RUNS, HE ADMITS TO ME THE CAR IS A BUNCH OF JUNK AND I NEED TO START READING UP ON IT. NOW THE FIESTA IS IN THE SHOP OFTEN AND MR. SNEAD AND I ARE NOT VERY FRIENDLY.I HAVE ALL THE SERVICE RECORDS, BUT I HAVE TO WRITE IN THE CAR IS RUNNING RAGGFED AS THE SERVICE DEPARTMENT WILL NOT PUT IT IN THE REPORT. I WANT MR. SNEAD TO BUY THE CAR BACK, BUT HE REFUSES.EVERY MONTH THAT ROLLS BY IS A DISASTER WAITING TO HAPPEN W/ THE FIESTA. ANOTHER 'DOLLAR BLEEDER', UNSAFE CAR!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234733July 25, 2019
POWER TRAIN
I HAVE OWNED THE CARE FOR 5 YEARS. AFTER THE FIRST 8 MONTHS, IT STARTED TO STUTTER WHEN PROCEEDING TO GO AFTER BEING STOPPED. I HAVE TAKEN IT TO MULTIPLE DEALERSHIPS TO ADDRESS THE PROBLEM. MOST OF THEM DID A RESET ON THE CODE. ONE SHOP SAID THAT HE WOULD REPLACE THE TRANSMISSION BUT MY EXTENDED WARRANTY ONLY COVERED INTERNAL LUBRICATED PARTS AND I HAVE A DRY CLUTCH. I HAVE HAD IT SERVICED BY REPLACING THE TRANSMISSION FLUID AND RESETTING THE CODE AGAIN. 2 MONTHS AGO, THE CAR WAS NOT SHIFTING CORRECTLY AND WOULD REV UP TO 4K RPM BEFORE SHIFTING INTO THE NEXT GEAR. I AM CURRENTLY WAITING FOR A REPLACEMENT TRANSMISSION FOR THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234741July 25, 2019
POWER TRAIN
TRANSMISSION SLIPPING HAD TO PAY $4000 DOLLARS TO REPLACE PICKED UP 7/16/2019 FORD DEALER TOLD ME WAS NOT COVERED UNDER EXTENDED WARRANTY. CAR WAS MAKING NOISE AS RPMS WAS INCREASING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234749July 25, 2019
POWER TRAIN, SUSPENSION, UNKNOWN OR OTHER
AT 232 MILES WE STARTED TAKING THIS CAR BACK TO THE DEALER FOR TRANSMISSION PROBLEMS, AND WERE TOLD THEY HAD NO CLUE WHAT WAS GOING ON, BEFORE 60,000 MILES THEY REPLACED THE TRANSMISSION OR DID SOFTWARE UPDATES NUMEROUS TIMES, ALSO AFTER 60,000 IT CONTINUED. IN ADDITION THE FRAME AND AXELS HAVE HAD SEVERAL ISSUES WHEN THE CAR HAS NEVER BEEN IN ACCIDENT. I WAS TOLD BY A FORD MECHANIC THE TRANSMISSION CAUSED THAT DUE TO THE SEVERE SHAKING CAUSED BY THE TRANSMISSION ISSUES. IN ADDITION THE AIR CONDITIONING HAD ISSUES OVER AND OVER AND THE ELECTRICAL SYSTEM ALSO HAD ISSUES AFTER RECALLS FOR SOMETHING TO DUE WITH THE BATTERY HARNESS, MY LIGHTS WENT OUT, MY RADIO STOPPED WORKING, MY AIR CONDITIONING SYSTEM AND MANY OTHER ODD ELECTRICAL THINGS HAPPENED AT THIS POINT THIS CAR SITS IN MY DRIVEWAY AND IS UNABLE TO BE DRIVEN BECAUSE OF SAFETY ISSUES, WHILE I WAIT AND HOPE THAT FORD IS FORCED TO DO A BUY BACK. I PURCHASED THIS CAR FOR MY DAUGHTER WHEN SHE WENT OFF TO COLLEGE IN THE HOPES SHE WOULD HAVE A SAFE RELIABLE CAR, IT HAS BEEN ANYTHING BUT THAT, SO MANY PROBLEMS OVER THE YEARS BUT UNABLE TO FINANCIALLY TO PURCHASE ANOTHER AND FORCED TO SPEND MONEY ON REPAIRS TO KEEP THIS ONE RUNNING. I AM SO UPSET THAT THEY KNEW BEFORE THEY EVER PUT THIS CAR ON THE ROAD THAT IT WAS UNSAFE JUST SO THEY COULD MAKE MONEY AT THE RISK THEY WERE PUTTING PEOPLE IN, THERE WERE SEVERAL TIMES MY DAUGHTERS CAR WOULD SHAKE STUTTER AND SLOW DOWN THAT SHE HAD TO PULL OFF THE ROAD TO AVOID CAUSING AN ACCIDENT.. I HAVE ALL OF THE WORK BILLS DO YOU WANT THOSE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234773July 25, 2019
POWER TRAIN
VEHICLE HAS RANDOM SUDDEN LOSS OF ACCELERATION WHILE IN MOTION, LURCHES AHEAD RANDOMLY, SHUDDERS AND SHAKES WHEN CHANGING GEARS, CAUSING LOSS OF CONTROL IN VARIOUS MOVING SITUATIONS. THIS HAPPENS REGULARLY IN ALL DRIVING CONDITIONS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11234820July 25, 2019
AIR BAGS, UNKNOWN OR OTHER
I PURCHASED THIS CAR AS A PRIVATE SALE FOR $4,000 DOLLARS, I HAD THE CAR LESS THAN A YEAR AND SUDDENLY THE CAR STOPPED ON THE HIGHWAY. COME TO FIND OUT THE TRANSMISSION IS NO GOOD. DOING SOME PRIOR RESEARCH BEFORE THERE WAS A RECALL ON THE 2011 FORD FOCUS AND FIESTAS ABOUT THE TRANSMISSION BEING NO GOOD. PRIOR BEFORE THE CAR STOPPED WORKING ALL TOGETHER I WAS DEALING WITH A LOT OF HESITATION THE CAR SHUTTING OFF IN SLOW DOWN TRAFFIC AND BUCKING. I ALSO DID CAR FAX AND FOUND OUT THAT THERE WAS INDEED A RECALL FOR THE TRANSMISSION. ALSO FINDING OUT RECENTLY THAT THE LATCHES FOR THE DOOR WAS RECALLED AND AS WELL AS THE AIR BAGS THAT HASN'T BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234846July 25, 2019
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
THE CAR HAS DIFFICULTY SHIFTING GEARS AND HAS TROUBLE ACCELERATING PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234885July 25, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING TRANSMISSION PROBLEMS INCLUDING THE CAR STALLING WHEN ACCELERATING WHILE TRYING TO COMPLETE TURNS IN TRAFFIC DURING TURN SIGNALS. I HAVE AT ONE POINT A SITUATION AT A STOP LIGHT WHERE BRAKES WERE APPLIED AND CAR WENT FORWARD UNEXPECTEDLY. ADDITIONALLY SINCE ALMOST THE BEGINNING OF THE VEHICLE IT HAS RUN ROUGH, SOMETIMES HAVING DIFFICULTY CHANGING GEARS, MULTIPLE INCIDENTS WHERE IT STALLED WHEN ACCELERATING ON INTERSTATE. HAD 2 DIFFERENT REPAIRS TO REVIEW PROBLEM, INCLUDING FORD COMPUTER FIX THAT WAS SUPPOSED TO HELP, BUT DID NOT. THIS HAPPENED MULTIPLE TIMES FOR THESE INSTANCES. INSTANCE I DEMOTED ON CALENDAR INVOLVED VEHICLE STALLING AT TURNS WHICH HAS HAPPENED MULTIPLE TIMES AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234892July 25, 2019
POWER TRAIN, UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN: I WAS A 24 YEAR OLD SINGLE FEMALE WHEN I WENT TO THE FOX FORD DEALERSHIP IN GRAND RAPIDS, MI IN EARLY 2012. WHEN I SAW THE FORD FIESTA IN THE SHOWROOM I THOUGHT IT WAS 'CUTE.' I TEST DROVE IT AND THOUGHT IT SOUNDED A LITTLE LOUD BUT DIDN'T REALLY KNOW ANYTHING ABOUT CARS SO I IGNORED IT AND TOLD THE SALESMAN I WANTED TO START THE PURCHASE PROCESS. I ENDED UP LEASING THE CAR IN MARCH 2012. BY SEPTEMBER 2012, I MOVED TO ARIZONA AND TOOK A JOB WITH CHILD PROTECTIVE SERVICES. I STARTED NOTICING MY CAR JERKED A LOT AROUND 20,000 MILES (EARLY 2013). WHENEVER I WENT IN FOR MY OIL CHANGE AT EARNHARDT FORD IN CHANDLER, AZ I MENTIONED THE SHUDDERING AND JERKING OF THE CAR. I WAS TOLD THIS WAS JUST A 'CHARACTERISTIC' OF THE CAR AND IT COULDN'T BE FIXED. I MENTIONED THIS MULTIPLE TIMES BUT WHEN THE TECHNICIAN WOULD LOOK AT THE CAR, IT WAS WORKING PROPERLY. THE CAR STARTED TO GET WORSE AND BEING A CHILDREN'S CASE MANAGER MEANT THAT I HAD TO DRIVE CHILDREN AROUND FREQUENTLY FOR MY JOB. I STARTED TO FEAR THAT I WOULD GET IN AN ACCIDENT WHEN TURNING SINCE THAT IS WHEN MY CAR WOULD SHUDDER AND STOP WHEN TRYING TO MAKE A TURN FROM A STOPPED POSITION. I KNEW THAT I NEEDED TO START DOCUMENTING THE ISSUES IN CASE ANYTHING WERE TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234887July 25, 2019
POWER TRAIN
A MONTH AFTER PURCHASE WHEN PUSHING ON THE GAS THE CAR WOULD NOT MOVE SOMETIMES WHILE OTHER TIMES IT WOULD ACCELERATE ON ITS OWN. WAS TAKEN BACK TO WAYNE AKERS FORD WHERE WE PURCHASED AND TOLD THAT IT WAS A TRANSMISSION ISSUE THAT COULD NOT BE FIXED UNTIL THE TRANSMISSION WAS COMPLETELY NON FUNCTIONING. HAVE CONTINUED TO HAVE ISSUES SINCE. THEN I BROUGHT IT TO AL PACKER FORD WEST AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AS THE SUDDEN ACCELERATION OR NO ACCELERATION WAS A KNOWN ISSUE WITH THE TRANSMISSION THAT THEY COULD NOT DO ANYTHING ABOUT. I WAS INFORMED THAT THE WARRANTY WAS EXTENDED FOR THE ISSUES BUT I WOULD HAVE TO WAIT UNTIL THE TRANSMISSION MET FORD'S DEFINITION OF DEFECT OR DEFUNCT. MY 17YR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234912July 25, 2019
SERVICE BRAKES, POWER TRAIN, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO LUNGE FORWARD WITHOUT WARNING. AT TIMES, WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL, THE VEHICLE WOULD STALL AND THEN SLOWLY PICK UP SPEED. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURES. THE CONTACT ALSO STATED THAT THE VEHICLE SHIFTED INTO NEUTRAL WHILE IN DRIVE, WHICH CAUSED THE VEHICLE TO OVERHEAT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GALPIN FORD (1000 SANDRETTO DR, PRESCOTT, AZ 86305, (877) 826-2935) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION. SINCE OWNING THE VEHICLE, THE CONTACT HAD THE TRANSMISSION CONTROL MODULE REPLACED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED THE REPAIR COST. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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