Ford Fiesta Complaints

3,175 consumer complaints on file.

#10824669February 6, 2016
POWER TRAIN
MY 2012 FORD FIESTA HAS A SERIOUS, ONGOING LIFE-THREATENING ISSUE. THE VEHICLE SHUDDERS WHEN ACCELERATING AND CAUSES ME TO LOSE COMPLETE CONTROL OF THE VEHICLE WHICH HAS NEARLY CAUSED MY ONE-YEAR OLD SON AND I TO BE IN MULTIPLE ACCIDENTS. I HAVE HAD THE TRANSMISSION REPLACED ON THREE DIFFERENT OCCASIONS YET THE PROBLEM CONTINUES TO OCCUR WHICH TELLS ME THERE IS SOMETHING SERIOUSLY WRONG WITH THE PRODUCT AND NO MATTER HOW MANY NEW TRANSMISSIONS THEY INSTALL, THE ISSUE WILL ALWAYS EXIST. ONE TIME THIS PROBLEM OCCURRED WHILE ATTEMPTING TO MERGE ONTO A FREEWAY. I BEGAN MERGING AND ALL THE SUDDEN THE CAR SHUDDERED AND WOULD NOT MOVE FORWARD NO MATTER HOW HARD I PRESSED ON THE GAS. I HAD COMPLETE LOSS OF CONTROL OF THE VEHICLE AS ONCOMING CARS GREW CLOSER AND CLOSER TO HITTING MY SON AND I. IF THE CAR BEHIND ME DID NOT SLAM ON THEIR BRAKES WE WOULD HAVE CAUSED A MAJOR ACCIDENT. ON A SEPARATE OCCASION I WAS ATTEMPTING TO MAKE A LEFT TURN ON A GREEN LIGHT AND THE CAR MOVED FORWARD AND TURNED JUST ENOUGH TO PUT MY SON AND I IN HARMS WAY AND THEN STOPPED AND DID THE SHUDDER THING CAUSING ME TO LOSE CONTROL OF THE VEHICLE NOT ABLE TO MOVE FORWARD. I AM SCARED TO DRIVE IT AND FEEL LIKE I AM PUTTING MYSELF, MY SON AND OTHER VEHICLES AT RISK EVERY TIME I HAVE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824543February 5, 2016
ENGINE, POWER TRAIN
THE CAR JERKS, GRINDS AND SHAKES AS THE CAR STARTS TO PICK UP SPEED. WHAT HAPPENS ALL THE TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824143February 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
I BOUGHT THE CAR IN SEP 2015. ABOUT TWO WEEKS AFTER HAVING THE CAR, I NOTICED THE CAR WOULD STALL/SHAKE/JOLT BETWEEN 20-30 MPH. IT GETS TO THE POINT WERE THE JUST DOES NOT ACCELERATE AT ALL. THIS IS A HUGE CONCER FOR SAFETY OF MYSELF AND MY FAMILY. I HAVE DONE RESEARCH AND IT SEEMS LIKE FORD IS DOING NOTHING ABOUT. THIS IS NOT SAFE DRIVE. FORD NEEDS TO FIX THE PROBLEM. I AM NOW STUCK WITH A LEMON THAT NOBODY WANTS, AND NOW IM STUCK MAKING PAYMENTS ON A CRAP CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824265February 4, 2016
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2015 FORD FIESTA. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD GASKET FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE FRONT DRIVER AND PASSENGER SIDE SHOCKS WERE LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. THE CONSUMER STATED ABOUT TWO WEEKS AFTER BRINGING THE VEHICLE, THE DRIVER'S SIDE DOOR AND THE BACK PASSENGER'S DOOR HANDLES STARTED PEELING. THE DEALER SUGGESTED FOR THE CONSUMER TO BUY TOUCH UP PAINT, AS THEY WOULD NOT REPAINT THE HANDLES. THE TRANSMISSION SEEMED TO SWITCH HARD BETWEEN GEARS AND LUNGED FORWARD FROM FIRST TO SECOND GEAR. AFTER HAVING THE HEAD GASKET REPLACED, THE VEHICLE DRIVES HOT AND SHAKES AT HIGH SPEEDS. THE TRANSMISSION GEAR SHIFT BEGAN STICKING WHILE MOVING IT FROM DRIVE, TO REVERSE TO PARK. THE CONSUMER REQUESTED A REFUND FOR COST OF THE VEHICLE. UPDATED 06/22/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824256February 4, 2016
UNKNOWN OR OTHER
I PURCHASED A VEHICLE WHICH CAME WITH SOME RECALLS SO FAR I'VE HAD 3 MY NEWEST ONE IS THE TRANSMISSION CLUTCH WHICH IS VERY DISTRACTING AND ANNOYING AS I DRIVE I WAS AT ONE POINT READY TO GIVE IT BACK TO THE DEALERSHIP I NEED IT FIXED DO I CAN GO ON VACATION BUT IT SEEMS A VERY LONG TIME IF A WAIT SINCE I HEARD BACK FROM THE DEALERSHIP THIS WAS ADDED ON AS A RECALL BUT WHY IS IT I DON'T SEE IT LISTED UNDER YOURS I ALSO GOT NOTHING ON THE AIR BAG BUT I SEE IT ON YOURS AND OF COURSE I KNEW ABOUT THE LATCH FOR DOOR I GOT A NOTIFICATION ON THAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824024February 3, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 40 MPH TRAVELING UP A HILL, THE VEHICLE JERKED HEAVILY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 51,225.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824129February 3, 2016
STEERING
BROUGHT CAR IN FOR A POPPING/GRINDING NOISE IN FRONT OF CAR WHEN TURNING AT LOW SPEEDS ENDED UP REPLACING LOWER STEERING SHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823406February 1, 2016
AIR BAGS, VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:HORN
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE DOOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT CUT THE AIR BAG OFF AND DROVE THE VEHICLE TO THE RESIDENCE. THERE WERE NO INJURIES REPORTED. THE CONTACT STATED THAT THE HORN, THE AIR BAG, AND CRUISE CONTROL WERE NO LONGER OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823497February 1, 2016
UNKNOWN OR OTHER
MY CAR HAS HAD A SHIMMY/SHAKING AT 20-30 MPH. I WAS TOLD IT WAS THE COMPUTER NEEDING RESET NUMEROUS TIMES. THE CAR, MONTHS LATER, WENT IN FOR A NEW CLUTCH AND THEN IT STARTED TO CUT OUT AT 30 MPH AND ENGINE LIGHT CAME ONE. I WAS TOLD 3 DIFFERENT THINGS THAT MIGHT BE WRONG. THE CAR CUT OUT GOING UP STATE ST. IN TOWN GOING ABOUT 30 MPH. CARS BEEPING AND GOING AROUND ME. WAS SCAREY. TOOK CAR BACK TO DEALERSHIP AND HAS BEEN THERE SINCE NOVEMBER 27, 2015. I HAVE NO CAR AND NO OPTIONS SINCE CAR IS A YEAR OLD. SOMETHING NEEDS TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823194January 30, 2016
AIR BAGS
TAKATA RECALL AIRBAG WARNING INDICATOR ILLUMINATES DAILY. MY VEHICLE NOT INCLUDED ON THE RECALL LIST. IT ILLUMINATES WHETHER ITS MOVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823224January 30, 2016
ENGINE
I BOUGHT A BRAND NEW 2014 FORD FIESTA FEBRUARY 14TH, 2014. GREAT CAR, GREAT MPG, ECT... I STARTED HAVING A JERKING MOTION WHENEVER I ACCELERATED ABOUT 3 MONTHS INTO OWNING MY CAR. I'VE BROUGHT MY CAR IN TO GET THE TRANSMISSION MODULE AND CLUTCH FIXED 4 TIMES ALREADY AND HAVE GOTTEN NOWHERE. PENSKE FORD KEPT TELLING ME IT WAS "WITHIN FACTORY LIMITS" AND THE CLUTCH WAS BACKORDERED AND THAT I "DIDN'T NEED IT ANYMORE". I RETURN MY CAR TO SERVICE ABOUT A MONTH AGO TO BE TOLD THAT I REALLY NEED A CLUTCH AND HAVE FOR SOME TIME! AGAIN, CLUTCH IS BACKORDERED WITH NO ETA. MY CAR NOW IS UNABLE TO ACCELERATE AT ALL WHEN I AM MERGING INTO ON COMING TRAFFIC AND IT IS NOW A SAFETY CONCERN. FORD REFUSES TO TAKE RESPONSIBILITY FOR THEIR VEHICLE THAT I AM PAYING MONTHLY ON. AS FAR AS I'M CONCERNED THEY'VE LOST A CUSTOMER AND WILL BE CONFRONTED WITH MANY LAW SUITS ON THIS ISSUE. I FEEL THAT ANYONE WITH THIS YEAR MAKE AND MODEL FEEL THE SAME WAY. THANKS FOR CARING ABOUT YOUR CUSTOMERS SAFETY FORD...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823014January 29, 2016
POWER TRAIN
THE TRANSMISSION HAS A HARD TIME SHIFTING, IT JERKS, GRINDS AND SHAKES A LOT. THE DEALER HAS REPLACED THE CLUTCH, TRANSMISSION MODULE, AND THE WHOLE TRANSMISSION TWICE. IT HAPPENS MOSTLY IN TRAFFIC AT LOWER SPEEDS, AND NOT IT IS HAVING PROBLEMS IN HIGHER SPEEDS. I HAVE ALMOST HIT A FEW PEOPLE BECAUSE IT WILL SUDDENLY JERK FORWARD WHEN IT SHIFTS VIOLENTLY. NOTHING FORD OR OTHER MECHANICS HAVE DONE TO FIX IT HAVE HELPED, AND CARMAX JUST LAUGHS AND SENDS ME AWAY WHEN I GO BACK TO THEM. THIS CAR HAS HAD THIS PROBLEM EVERYDAY SINCE I GOT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823061January 29, 2016
ENGINE
TL* THE CONTACT OWNED A 2011 FORD FIESTA. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE ENGINE FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822729January 28, 2016
ENGINE
THERE IS A PROBLEM WITH THE TRANSMISSION. AFTER DRIVING 10 MILES OR SO THERE IS A CRUNCH NOISE WHEN ACCELERATING. DO NOT FEEL COMFORTABLE DRIVING. I HAVE WENT TO THE DEALERSHIP AND THEY STATED THERE ISN'T A PART AVAILABLE FOR THE PROBLEM. IT HAS GOTTEN WORSE OVER THE PAST 13 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822822January 28, 2016
POWER TRAIN
WHILE DRIVING, VEHICLE SHUDDERS AND HESITATES WHEN ACCELERATING. LURCHES FORWARD AT TIMES WHEN STOPPED. BUCKS WHILE SHIFTING (TRANSMISSION IS THEIR POWERSHIFT AUTOMATIC). ONE TIME THE TRANSMISSION COMPLETELY DISENGAGED WHILE DRIVING ON THE PARKWAY DURING A SNOWSTORM, LEAVING IN A VERY DANGEROUS POSITION. HAD TO TURN THE CAR OFF AND ON SEVERAL TIMES TO GET TRANSMISSION TO "RESET". AT TIMES, WHEN RELEASING BRAKE FROM STATIONARY POSITION, CAR WOULD SHUDDER EVEN BEFORE APPLYING THE THROTTLE. TRANSMISSION CONTROL MODULE HAS BEEN CHANGED OUT TWICE IN THE LAST 15 MONTHS OF PURCHASING THE CAR FROM THE DEALER AS "CERTIFIED PRE-OWNED". LAST TCM CHANGE, THE CAR HAD SAME ISSUES AS SOON AS I LEFT SERVICE DEPARTMENT. CALLED SERVICE ADVISER AS SOON AS I GOT HOME AND HE SAID I HAD TO DRIVE THE VEHICLE 1000-12000 MILES FOR THE TRANSMISSION TO "GET USED TO THE WAY I DRIVE". NEEDLESS TO SAY, AFTER 2000 MILES, THERE HAS BEEN NO CHANGE IN CONDITION. TAKING VEHICLE BACK FOR THE 5TH TIME FOR CONTINUED PROBLEMS. I HAVE RECENTLY INQUIRED ABOUT A CLASS ACTION LAW SUIT AGAINST FORD MOTOR COMPANY BEING FILED IN CA REGARDING THESE SAME ISSUES FROM OTHER FORD FIESTA OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822965January 28, 2016
POWER TRAIN
TRANSMISSION STUDDERS AND HESITATES IN LOWER GEARS WHEN TURNING OR PULLING UP TO PARKING AREA SLOWLY. TRANSMISSION HAS BEEN SERVICED BY FORD 3 TIMES BUT WE ARE NOW WAITING 8-12 WEEKS FOR ANOTHER SET OF CLUTCHES MEAN WHILE IT IS GETTING WORSE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822466January 27, 2016
POWER TRAIN
TAKATA RECALL I RECENTLY PURCHASED A 2014 FORD FIESTA AUTOMATIC AT A FORD DEALERSHIP IN ELIZABETHTON TN, THE SALESMAN TOOK ME FOR A DRIVE AROUND THE PARKING LOT, THE CAR ONLY HAD A LITTLE OVER 19,000 MILES ON IT WITH ONE OWNER.... BUT NOW I RELEASE WHY THE OWNER TRADED THE CAR IN, AFTER YOU DRIVE IT FOR A FEW HOURS THE TRANSMISSION REALLY ACTS UP.... I HAVE ALMOST BEEN HIT FROM THE REAR TWICE NOW WHILE DRIVING IT, CAUSE IN FIRST AND SECOND GEAR THE CAR SHAKES LIKE THE WHOLE FRONT END IS FALLING APART, AND WILL NOT TAKE OFF FOR A FEW SECONDS WHILE DOING THAT. SO WITH THIS CAR YOU HAVE TO MAKE SURE NOTHING IS COMING FOR A LONG WAYS BEFORE YOU PULL OUT, CAUSE IF YOU THINK YOU CAN PULL OUT IN A HURRY FORGET IT CAUSE YOUR SHAKE ALL OVER IN THIS CAR, AND SHUDDER BEFORE IT ENGAGES TO TAKE OFF.... A VERY DANGEROUS CAR THAT SHOULD OF NEVER BEEN RELEASED BY FORD TO SALE TO THE PUBLIC.... THIS CAR AND ANY LIKE IT THAT FORD HAS PUT OUT TO SALE SHOULD ALL BE RECALLED AND MADE TO PUT A REAL TRANSMISSION IN THESE CARS, BEFORE SOMEONE GETS KILLED, CAUSE NOW I AM AFRAID TO EVEN DRIVE THIS CAR CAUSE OF HOW IT ACTS UP..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822317January 26, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER SIDE DOOR FAILED TO LATCH. THE CONTACT HAD TO FASTEN THE DOOR WITH A ROPE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822349January 26, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SHOOK AND HESITATED WHILE SHIFTING INTO GEAR. THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-FLASHED. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE ON ACCELERATION FROM A STOP. THE CONSUMER STATED THE CLUTCH WAS REPLACED THREE TIMES. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 04/14/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821908January 23, 2016
AIR BAGS
MY CAR WAS NOT PART OF THE AIRBAG RECALL, SO I DID NOT WORRY ABOUT IT. A FEW DAYS AGO I WAS IN AN ACCIDENT, THE DAMAGE WAS SIGNIFICANT AND THE CAR TOTALED, THERE WERE SEVERAL HITS AS THE CAR WAS BEING BOUNCED FROM ONE VEHICLE TO ANOTHER AT HIGHWAY SPEED, ONE OF THOSE VEHICLES BEING A SEMI. NOT A SINGLE AIRBAG DEPLOYED AND AS A RESULT ALL THOSE IN THE FIESTA GOT INJURED, ONE HAD TO BE TAKEN TO THE ER/ICU AND REMAINS IN A BAD CONDITION.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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