Ford F-550 Service Bulletins (2014)

160 manufacturer communications on file.

• August 31, 2021•Document ID: 10201089

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  21N02

  Date Added:

  September 5, 2021

  Manufacturer:

  FORD

  Summary

  This program extends the coverage of the front nitrogen oxides (NOx) sensor for twelve months of service, beginning on the date the powertrain control module (PCM) is reprogrammed under emissions recall 21E01. This program oly applies if a front NOx sensor fault is detected and it is related to a diagnostic trouble code (DTC) P2201 identified after 21 E01 has bee performed.

  Associated Products (21)

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  Associated Documents

  • DownloadMC-10201089-0001.pdf↗
• May 18, 2021•Document ID: 10194421

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

  Mfr Comm. #:

  SSM 49805

  Date Added:

  June 1, 2021

  Manufacturer:

  FORD

  Summary

  Some 2011-2021 vehicles equipped with a diesel engine may have engine oil in the exhaust after turbocharger replacement for various reasons. To correct the condition, remove the exhaust and stand the exhaust up with the turbocharger inlet side facing down using a suitable drain pan. Allow the exhaust to drain for at least 24 hours and reinstall. Do not perform a manual exhaust regeneration.

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  Associated Documents

  • DownloadMC-10194421-0001.pdf↗
• March 17, 2021•Document ID: 10189759

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  21N06

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles Selective Catalyst Reduction System Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the SCR. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this SCR fault previously masked by the software error and can light the MIL if faults are found to be present

  Associated Products (21)

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  Associated Documents

  • DownloadMC-10189759-0001.pdf↗
• March 17, 2021•Document ID: 10189758

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  21N05

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Rear NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front or rear nitrogen oxide (NOx) sensor or in the Selective Catalyst Reduction (SCR) system. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

  Associated Products (21)

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  Associated Documents

  • DownloadMC-10189758-0001.pdf↗
• March 17, 2021•Document ID: 10189757

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  21N02

  Date Added:

  April 3, 2021

  Manufacturer:

  FORD

  Summary

  Certain 2013-2016 Model Year F-Series Super Duty 6.7L Diesel and 2015-2019 Model Year Transit 3.2L Diesel Vehicles – Front NOx Sensor Warranty Extension In all of the affected vehicles, the onboard diagnostic (OBD) system initially contained a software error that prevented illumination of the malfunction indicator light (MIL) if a certain fault was present in the front NOx sensor. Since the PCM was reprogrammed under Emissions Recall 21E01, the OBD system is now able to detect this NOx sensor fault previously masked by the software error and can light the MIL if this fault is found to be present

  Associated Products (21)

  2019 Ford Transit2018 Ford Transit2017 Ford Transit2016 Ford F-2502016 Ford F-3502016 Ford F-4502016 Ford F-5502016 Ford Transit2015 Ford F-2502015 Ford F-3502015 Ford F-4502015 Ford F-5502015 Ford Transit2014 Ford F-2502014 Ford F-3502014 Ford F-4502014 Ford F-5502013 Ford F-2502013 Ford F-3502013 Ford F-450+ 1 more
  Associated Documents

  • DownloadMC-10189757-0001.pdf↗
• January 27, 2021•Document ID: 10186678

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 49495

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  Some 2005-2021 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

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  Associated Documents

  • DownloadMC-10186678-0001.pdf↗
• January 6, 2021•Document ID: 10186567

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 49430

  Date Added:

  February 4, 2021

  Manufacturer:

  FORD

  Summary

  2011-2021 F-Super Duty and 2016-2021 F-650/F-750 vehicles equipped with a 6.7L engine may exhibit a high/elevated idle condition. During prolonged idle time, vehicles may experience this high/elevated idle to reduce buildup of unburned hydrocarbons from the SCR system. The powertrain control module (PCM) estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 revolutions per minute (rpms) for ambient temperatures near 26C (80F) and may increase to as high as 1200 rpms at -40 C (-40F). These elevated idle periods can last from 20-40 minutes, depending on ambient temperatures. During power take off (PTO) use and already using idle set point control, the elevated speed is disabled. It is required that the operator monitor the vehicle and adhere to the Exhaust Filter warning messages.

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  Associated Documents

  • DownloadMC-10186567-0001.pdf↗
• August 11, 2020•Document ID: 10179325

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 49065

  Date Added:

  September 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2011-2020 F-Super Duty, 2015-2019 Transit, 2016-2021 F-650/F-750 and 2018-2020 F-150 vehicles equipped with a 6.7L, 3.2L or 3.0L engine may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P207F, P20EE, P229F, P2201 and/or P24AE. This may be a result of using aftermarket cleaning liquids or tools for the exhaust gas recirculation (EGR) cooler or intake. Ford does not recommend the cleaning of diesel intakes or EGR coolers using any aftermarket tool that injects a cleaning foam or liquid substance into the EGR cooler or intake. Using these types of fluids can result in sodium poisoning of the NOx and particulate matter (PM) sensors resulting in degraded operation and permanent damage to the after treatment system. Use of these cleaning tools may void the emissions warranty of the hot end after treatment exhaust system and the attached emissions sensors.

  Associated Products (58)

  2021 Ford F-6502021 Ford F-7502020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford F-1502019 Ford F-2502019 Ford F-3502019 Ford F-4502019 Ford F-5502019 Ford F-6502019 Ford F-7502019 Ford Transit2018 Ford F-1502018 Ford F-2502018 Ford F-3502018 Ford F-4502018 Ford F-550+ 38 more
  Associated Documents

  • DownloadMC-10179325-0001.pdf↗
• March 9, 2020•Document ID: 10172972

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 48619

  Date Added:

  April 2, 2020

  Manufacturer:

  FORD

  Summary

  SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active and the original keys cannot be accessed to disable the perimeter alarm. This concern would most often occur when a customer loses keys and the dealership is attempting to program new keys to the vehicle. The Workshop Manual (WSM), Section 419-01A Perimeter Anti-Theft Alarm - System Operation and Component Description has been updated to inform of the Controller Area Network (CAN) Protection Strategy. Follow the procedure outlined to prevent replacement of the Body Control Module (BCM) on CAN Protection Strategy equipped vehicles when original keys are lost and perimeter alarm is active. Refer to the WSM for further detail on the CAN Protection Strategy. Lost keys and replacement of BCM for lost keys is non-warrantable.

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  2020 Ford Ecosport2020 Ford Edge2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502020 Ford Fusion2020 Ford Mustang2020 Ford Transit2020 Ford Transit Connect2020 Lincoln MKX2020 Lincoln MKZ2019 Ford Ecosport2019 Ford Edge2019 Ford Escape2019 Ford Explorer2019 Ford F-1502019 Ford F-2502019 Ford F-350+ 131 more
  Associated Documents

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• January 29, 2020•Document ID: 10170992

  Service Bulletin/Repair Instructions
  SUSPENSION

  Mfr Comm. #:

  SSM 48494

  Date Added:

  February 4, 2020

  Manufacturer:

  FORD

  Summary

  Some 2005-2020 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

  Associated Products (64)

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  Associated Documents

  • DownloadMC-10170992-0001.pdf↗
• August 19, 2019•Document ID: 10164598

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 48139

  Date Added:

  September 9, 2019

  Manufacturer:

  FORD

  Summary

  Some remanufactured 6.7L diesel engines recently installed in 2011-2014 F-Super Duty vehicles may exhibit a lack of power with engine oil temperature (EOT) exceeding 125Å’C (257Å’F) under loads. This may also be accompanied by REDUCED ENGINE POWER being displayed in the message center and the coolant temperature gauge indicating H. This symptom may be due to a missing metering cup plug in the upper oil pan causing reduced oil flow through the oil cooler. Remanufactured engines built on 1-Mar-2019 and through 13-May-2019 may be affected. If a vehicle exhibits this concern, use the Report a Vehicle Concern link at the bottom of the OASIS tab and submit a report. Include the engine serial number and engine build date in the report. The dealership may be contacted for further details and possible repair direction.

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  Associated Documents

  • DownloadMC-10164598-0001.pdf↗
• August 9, 2019•Document ID: 10164508

  Service Bulletin/Repair Instructions
  VISIBILITY:GLASS, SIDE/REAR; VISIBILITY

  Mfr Comm. #:

  SSM 48130

  Date Added:

  September 6, 2019

  Manufacturer:

  FORD

  Summary

  Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid can attack the glass and cause visual distortion and/or discoloration on the outer surface which cannot be removed by further cleaning. If this type of distortion is found, inspect the area of the glass that is covered by the cowl and/or molding. The portion of glass that is covered by the cowl or molding will not be affected by the acid. Hydrofluoric acid damage is not a defect in material or workmanship and is not a warrantable condition.

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  Associated Documents

  • DownloadMC-10164508-0001.pdf↗
• August 7, 2019•Document ID: 10164497

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 48123

  Date Added:

  September 6, 2019

  Manufacturer:

  FORD

  Summary

  For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA and negative battery cable clamp BT4Z-14450-BA are available for this type of repair. Do not cut or shorten the battery cable, instead carefully remove the affected battery cable clamp and clean the cable end as necessary to preserve wire length. Some rework may be necessary for some vehicle environments. Bend the new positive battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

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  Associated Documents

  • DownloadMC-10164497-0001.pdf↗
• June 17, 2019•Document ID: 10162082

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 48044

  Date Added:

  July 8, 2019

  Manufacturer:

  FORD

  Summary

  Some 2011-2019 F-Super Duty vehicles equipped with a 6.7L engine may come in for scheduled maintenance on the engine mounted fuel filter. When reconnecting a fuel line quick connect fitting back onto the engine mounted fuel filter housing, push the connector all the way onto the fuel filter connection port. For some vehicles, you may need to depress a retainer clip to lock the quick connect port into place. Once the fitting is latched fully onto the connection port, pull straight backward on the fuel line to verify it is fully latched onto the connection port. Do not bend the fuel line connection when pulling to verify it is connected. Refer to Workshop Manual sections 310-00 for details on quick connect fittings.

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  Associated Documents

  • DownloadMC-10162082-0001.pdf↗
• May 14, 2019•Document ID: 10160885

  Service Bulletin/Repair Instructions
  SUSPENSION; SUSPENSION:FRONT:WHEEL BEARING

  Mfr Comm. #:

  SSM 47979

  Date Added:

  June 6, 2019

  Manufacturer:

  FORD

  Summary

  Some 2005-2019 F-Super Duty 4x4 vehicles operated in extreme dust, mud or tar sand conditions may exhibit accelerated 4x4 vacuum hub seal and or wheel bearing wear as a result of harsh operating conditions. A knuckle seal shield kit is now available for customer purchase. The kit is designed for severe duty and is non warrantable. The knuckle seal shield kit GC3Z-54024A38-A includes an installation instruction sheet

  Associated Products (60)

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  Associated Documents

  • DownloadMC-10160885-0001.pdf↗
• May 10, 2019•Document ID: 10160931

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SSM 47976

  Date Added:

  June 7, 2019

  Manufacturer:

  FORD

  Summary

  On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/transmission alignment dowel pins are present as well as the engine crankshaft dowel pin, if equipped, when installing the transmission. Failure to adequately lubricate the converter hub greatly increases the likelihood of the flexplate cracking in the future. Missing dowels may cause a misalignment issue also resulting in a premature failure. Refer to Workshop Manual (WSM), Section 307-01.

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  Associated Documents

  • DownloadMC-10160931-0001.pdf↗
• May 9, 2019•Document ID: 10160871

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  TSB19-2143

  Date Added:

  June 5, 2019

  Manufacturer:

  FORD

  Summary

  Some 2011-2016 F-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit a lack of power and/or illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0299 in the powertrain control module (PCM). This may be due to the charge air cooler (CAC) outlet tube assembly becoming disconnected at the throttle body or a separation at the CAC tube crimp clamp. To resolve this concern, follow the Service Procedure steps to replace the CAC outlet tube assembly.Follow the service procedure steps to correct the condition.

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  Associated Documents

  • DownloadMC-10160871-0001.pdf↗
• April 26, 2019•Document ID: 10159494

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SSM 47948

  Date Added:

  May 7, 2019

  Manufacturer:

  FORD

  Summary

  SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts. When specified in the WSM, the turbocharger oil supply filter must be replaced whenever the turbocharger or the turbocharger oil supply tube are replaced. Turbocharger bearing failure may occur if oil starvation occurs due to a restricted filter.

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  Associated Documents

  • DownloadMC-10159494-0001.pdf↗
• April 26, 2019•Document ID: 10159489

  Service Bulletin/Repair Instructions
  EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 47850

  Date Added:

  May 7, 2019

  Manufacturer:

  FORD

  Summary

  Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the proper diagnosis of this compressor, the EVDC control valve tester has been developed and is available from Rotunda (339-EVDC100). A tester has been provided to each U.S. dealership free of charge with shipments completed 19-Apr-2019 (reference EFC07013 on FMCDealer.com). This tester will help reduce the potential for misdiagnosis and unnecessary compressor replacement. Make sure that this tester is used for warranty repairs and document the test results in the Technician Comments field. Refer to the Rotunda catalog for a video and user manual which provide detailed operating instructions.

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  Associated Documents

  • DownloadMC-10159489-0001.pdf↗
• March 22, 2019•Document ID: 10156600

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  SSM 47886

  Date Added:

  April 3, 2019

  Manufacturer:

  FORD

  Summary

  Some 2012-2016 F-Super Duty vehicles may exhibit a battery cable clamp corrosion concern at the positive battery terminal. It is not necessary to replace the complete battery cable harness CC3Z-14300-A for this concern. Positive battery cable clamp BT4Z-14450-AA is available and can be used to replace just the corroded terminal. Do not cut or shorten the battery cable, but instead remove the corroded battery cable clamp and clean the cable end as necessary. Bend the new battery cable clamp as needed and crimp it to the existing battery cable. Make sure to use heat shrink tubing over the battery cable to battery cable clamp connection. Obtain the heat shrink tube locally.

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  Associated Documents

  • DownloadMC-10156600-0001.pdf↗