Ford F-350 Complaints (1991)

31 consumer complaints on file.

#10550537November 1, 2013
TIRES
ABOUT AUGUST 2012 I WAS INFORMED BY PETTIS TIRES, CORDELE, GA. THAT THE TWO TIRES I HAD BOUGHT FROM THEM HAD BEEN RECALLED. FOR APPROX. ONE YEAR WE TRADED PHONE CALLS AND NO PROGRESS WAS MADE. I CALLED BF GOODRICH CUSTOMER SERVICE AND WAS TOLD TO GO TO SEARS AUTO IN ALBANY, GA. THAT LASTED ABOUT THREE WEEKS, SAID THEY WERE UNABLE TO GET REPLACEMENTS. CALLED CUSTOMER SERVICE AGAIN THEY SENT ME TO SUNRISE FORD, SYLVESTER, GA. SUNRISE SAID THEY WOULD REPLACE THEM IF THEY KNEW THEY WOULD BE REIMBURSED. SO FAR NO AGENCY HAS BEEN WILLING TO GET THE REPLACEMENTS OR ARE UNSURE ABOUT REIMBURSEMENT. I WAS EVEN TOLD BY PETIS TIRES IN CORDELE, GA. TO WAIT AS LONG AS I CAN BECAUSE THESE ARE FREE MILES ON BAD TIRES. THE ORIGINAL LETTER FROM BF GOODRICH IN JULY 2012 RECOMMENDED GETTING THESE TIRES OFF THE ROAD AS SOON AS POSSIBLE BECAUSE OF "TREAD LOSS AND/OR RAPID AIR LOSS RESULTING FROM TREAD BELT SEPARATION". NOT MY IDEA OF GETTING FREE MILES ON RECALLED TIRES. TWO CALLS TO CUSTOMER SERVICE, THREE RECOMMENDED DEALERS, AND NO CALLS BACK, NO TIRES. NO PROBLEM, THESE ARE FREE MILES. CUSTOMER SERVICE BF GOODRICH 1-800-637-5527. PETTIS TIRE, CORDELE GA. 229-273-1153. FOR ONE YEAR THEY WOULD NOT ACKNOWLEDGE MY REQUESTS. SAID THEY WOULD CALL THEIR SUPPLIER. PROVIDED THE REASSURANCE THAT THESE ARE FREE MILES. SEARS AUTO CENTER, ALBANY GA. 229-434-4328. I DROVE 1 HOUR BECAUSE ON THE PHONE HE SAID HE COULD TAKE CARE OF IT. THREE WEEKS LATER HE WAS STILL BEING SENT THE WRONG TIRES FROM HIS SUPPLIER. SUNBELT FORD, SYLVESTER, GA. 229-776-7691. DID NOT KNOW OF ANY RECALL, WILL CALL BACK. NEXT DAY THEY ASSURED ME THERE WAS A RECALL. THEY WOULD NOT ACT UNTIL THEY WERE SURE THEY WOULD BE REIMBURSED. FURTHER CALLS WENT NOWHERE. IN THE ORIGINAL RECALL NOTICE OFJULY 2012 BF GOODRICH SUGGESTS THAT IF "BF GOODRICH RETAILER FAILS OR IS UNABLE TO PROVIDE THE SERVICE AS DESCRIBED ABOVE WITHOUT CHARGE...YOU MAY SUBMIT A COMPLAINT TO THE ADMINISTRATOR NHTSA". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404296June 3, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1991 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED WHERE THE CONTACT EXAMINED THE VEHICLE AND NOTICED ONE OF THE DUAL FUEL TANKS WAS FULL AND ONE WAS EMPTY. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 93V125000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121913May 23, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: CONSUMERS STATES THE BRAKES FADE. CONSUMER STEPS ON THEM AND THEY GO DOWN TO THE FLOOR SLOWLY. IT DOESN'T DO ANY GOOD TO PUMP THE BRAKES, IT IS ALMOST IMPOSSIBLE TO HAVE VEHICLE STOP COMING DOWN A HILL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007482February 14, 2003
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE CAUGHT ON FIRE DUE TO MALFUNCTION OF ALTERNATOR IN THE ENGINE COMPARTMENT.*JB *TS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#8014166July 17, 2002
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
VEHICLE HAS TWO FUEL TANKS, AND ONE OF THE TANK HAS A DAMAGED CHECK VALVE. FRONT TANK FILLS UP REAR TANK, AND WILL LEAK GASOLINE OUTSIDE OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873311October 18, 2000
TIRES
PE00-040; FIRESTONE, STEEL TEX, R4S 23585R16LT ORIGINAL EQUIPMENT WITH F350 VAN FORD, 1991. FRONT DRIVER'S FIRESTONE STEELTEX R4S (P235 85 R16) TIRE EXPLODED AND SHREADED INTO PIECES. *AK THERE WAS DAMAGE TO THE VEHICLE BECAUSE OF THE TIRE FAILURE, ALL 4 TIRES AND SPARE TIRE STARTED TO DEVELOP CRACKS AND GOT WORSE EVERY YEAR. THE CONSUMER REPLACED THE FAULTY TIRES. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733827October 9, 2000
TIRES
BELT SEPARATION (DOT NUMBER: VDOR1WT410 TIRESIZE: 235/85R16)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869738September 6, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
THERE WAS A FACTORY DEFECT WITH BRAKES, IT TOOK SEVERAL YEARS FOR CONSUMER TO FIGURE OUT WHAT THE PROBLEM WAS. BRAKE PEDAL WENT TO THE FLOOR, AND PULLED A TRAILER. IT PULSATED, AND BRAKE PEDAL WENT TO THE FLOOR.*AK CONSUMER WAS IN A VEHICLE CRASH DUE TO FAULTY BRAKES. THE MASTER CYLINDER IS TOO SMALL AND WEAK FOR THE SIZE OF THE TRUCK. *YH
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#866827August 4, 2000
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK:SELECTOR DEVICES
VEHICLE HAS DUAL FUEL TANKS WHERE ONE TANK (BACK) WOULD OVERFLOW INTO THE OTHER TANK (FORWARD) WHEN ITS ALREADY FILLED & CAUSE A SPILLAGE OF FUEL. WHEN SWITCH TO FORWARD TANK ALONE, WOULD HAVE NO PROBLEM AT ALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862762May 31, 2000
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
WHILE VEHICLE WAS RUNNING OFF SECOND TANK, THE FIRST TANK WAS PUSHING FUEL OUT. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#721627April 18, 2000
FUEL SYSTEM, GASOLINE:DELIVERY
WE HAD THE FUEL PUMP REPLACED TWO TIMES, THE FIRST TIME WAS BECAUSE OF THE FUEL RUNNING BACK AND FORTH BETWEEN THE TANKS. THE NEXT TIME IS BECAUSE THE FUEL PUMP WAS FAULTY AND WOULD NOT SEND FUEL TO ENGINE PROPERLY, IT WOULD CUT OUT. NOW WE CAN'T USE TH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#860362April 14, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING THERE IS EXCESSIVE VIBRATION COMING FROM THE TRUCK. THIS IS DUE TO A DEFECTIVE PLATE CONVERTER IN THE TRANSMISSION. THIS HAS BEEN AN ONGONG PROBLEM SINCE 1993. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#845754August 24, 1999
FUEL SYSTEM, GASOLINE
WHILE DRIVING AT 65MPH FUEL VAPOR LOCKED , CAUSING VEHICLE TO CUT OFF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#545223April 27, 1999
STRUCTURE:FRAME AND MEMBERS
VEHICLE FRAME BROKEN BEHIND CAB. MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#825667July 21, 1998
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
DRIVING UP HILL AND DEPRESSING THE BRAKE PEDAL AND THE PEDAL WENT TO THE FLOOR, AND HAD NO BRAKING POWER. TOOK TRUCK TO THE DEALER, AND HAD THE CALIPERS/PADS AND DRUMS REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#812645June 2, 1997
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
RECALL # 93V125000, AFTER RECALL WORK WAS PERFORMED OWNER IS STILL EXPERIENCING THE SAME PROBLEM WITH FUEL TANKS. DEALER STATED THAT THERE IS NOTHING THEY CAN DO UNTIL MANUFACTURER CORRECTS RECALL REMEDY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#517214May 14, 1997
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#516169April 4, 1997
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#808659February 5, 1997
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
WHILE DRIVING SMELLED A BURNING SMELL AND THE HEADLIGHT SWITCH ELECTRICAL CONNECTOR CAUGHT ON FIRE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#513475January 9, 1997
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
V-BELT THAT OPERATES ALTERNATOR HAS TOO MUCH PLAY BETWEEN HARMONIC BALANCER AND ALTERNATOR. BELT JUMPS INTO ALTERNATOR FAN AND BREAKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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