Ford F-250 Complaints (2016)

291 consumer complaints on file.

#11472980July 8, 2022
ENGINE, UNKNOWN OR OTHER
Check engine code P2002. Dealer indicated the diesel particulate filter needs replaced. Found Ford Customer Satisfaction Program 20M06 which based on the description covers the issue but Ford says 20M06 is not attached to my VIN even though it represents the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472987July 8, 2022
STEERING
Writing about the so called "death wobble" of the steering wheel. It happens over 50 mph and when hitting even smallest pot hole or a bump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472165July 2, 2022
STEERING, SUSPENSION
My truck regular experiences violent shakes when I hit bumps in the road when traveling over 45MPH. I was on a bridge today and had to slow traffic to less than 30mph to control the shakes. The last 4 times I have entered the freeway at a specific entrance I have experienced the violent shakes, requiring me to enter the emergency lane to gain control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471027June 26, 2022
SUSPENSION, STEERING
My vehicle violently shakes when hitting even the most minute bump in the road, known to some as the "death wobble." I took it to the dealership to inspect and Ford will not fix it, unless I pay. It is a safety issue and in the last month, I've had four instances where I have stopped traffic behind me while the truck was shaking and it literally bounced its way into another lane. I am a service member and I'm pretty sure if I am injured, the military will sue Ford for the hospital bill. The problem has been reproduced and confirmed by Ford. There are no warning lights or warning before it occurs, other than I know to drive real slow and not hit bumps. It cannot be trusted on the highway, so I avoid it now. The first time it happened was in 2021 and I've talked to Ford since, but there is no safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467981June 7, 2022
STEERING, SUSPENSION
On approximately 26 May 2022 I was driving down an entrance ramp to I-77 and the front end of the truck started shaking very severely -- violently. This was without any warning and I had never experienced anything like this before on this vehicle, or any other vehicle I had ever driven. I took my foot off the gas and pretty much coasted to the side of the road to a stop. I caught my breath, suspected there was an issue with the shock absorber, and slowly accelerated again and merged onto the interstate and drove the rest of the way home. There were no more similar instances like this for several days. When I got back to my RV I check the shock and could see no problems. On 5 June I went to a local Firestone Service Center for an alignment check and to see if they could find a problem. They made minor corrections to the alignment; told me they could find not problems, even though they told me the tech said there was a lot of vibration at about 55 MPH when he took it for a test drive; and then advised me to take it to a Ford dealer for review. On my drive back to my RV I experienced about 4 more instances of very severe and violent front end shaking of the truck, typically when I was at 55 MPH or faster. In each case the shaking would not stop until I pulled over and came to a stop. On Monday, 6 June I visited two Ford dealerships and one independent repair shop to try and get an analysis and fix. I have been able to make an appointment for 8 June. During the drive back to my RV on the 6th I experienced 3 more vibration events. One of these was as I was decelerating and exiting the interstate and was traveling at about 45 MPH. This front end vibration shakes the front end of the truck and steering wheels extremely bad. I was able to maintain control but it would not take much to send the truck into a sideways skid. From what the Firestone tech told me I believe they were able to confirm the vibration issue, but they did not communicate the severity very well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465440May 20, 2022
SUSPENSION
Dealership called it the Death Wabble. Driving 65 and truck started shaking uncontrollably. Slowing down stop the problem. Has happened twice in the last 2 weeks. Ford said its a know problem, but my truck is not covered for repairs.????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462872April 30, 2022
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Ford F-250 Super Duty Crew Cab (Diesel) - Purchased new in October 2016 - Problem first appeared Nov 2017 and has recurred at least 6 more times. - Description: At irregular intervals, all of the dashboard warning lights and system warnings (incl. check engine, electric, oil pressure, tire warning, ABS, select-trac, etc.) go off. At that time, all gauges (except gas) fail including speedometer. The vehicle continues to run, but without working gauges, etc. If the vehicle is turned off, it will not start - at least not immediately. After some period of time, ranging from 20 minutes to overnight, the vehicle will again start, but may start flashing the same codes and warnings again. As previously mentioned, this problem has existed since 2017 and occurs at unpredictable times. - Vehicle has been serviced by 3 different Ford dealers, none of which have been able to resolve the problem and in most cases, duplicate the issue . However, problem has been tentatively identified as a problem with the BCM (body control module) located behind the passenger side kick plate. One dealer allegedly replaced the BCM (in Feb 2020), but the problem has recurred 3 more times. - At present, the current dealer has advised that there is a huge backorder for the BCM (exceeding 1200 orders) as well as a "stop sell" order which they tell me is Ford's way of saying "even if you have this part in stock, you can't sell it" because it's likely defective. The service manager said there are no other sources of this part (aftermarket, etc.). - Because of the lack of reliability of the vehicle and the safety issues of driving without a speedometer and other necessary gauges, as well as the unknown damage that might be done to the engine, I believe the vehicle is a safety hazard to myself and others. - Based on internet reports, this is a fairly widespread problem with similar reports affecting Ford trucks from 2012 - 2016 and possibly others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11459237April 1, 2022
SUSPENSION, POWER TRAIN, STEERING
THE TRUCK HAS THE DEATH WOBBLE. I HAD DEALER BALANCE DRIVESHAFT 2X, AS WELL AS, THE DEALER ADJUSTED THE ALIGNMENT AGAIN... THE TRUCK IS STILL EXPERIENCING SUSTAINED STEERING WHEEL OSCILLATION AND I AM AGAIN EXPERIENCING THE DEATH WOBBLE, LESS THAN 1,000 MILES AFTER THE MOST RECENT REPAIR. IT IS VERY UNFORTUNATE THAT CONSUMERS PURCHASE 50K+ DOLLAR TRUCKS AND SO MANY PEOPLE ARE NERVOUS DRIVING THEM DOWN THE ROAD. FORD KEEPS THE MONTRA UP OF SUCH AS THE FOLLOWING: CONTINUOUS IMPROVEMENT. REVIEW THE DATA, THE DATA WILL TELL THE STORY. CHANGE POINTS. ROOT CAUSE AND PERMANENT COUNTERMEASURES. I HAVE REVIEWED THE HISTORICAL F250 CREW CAB 4X4 COMPLAINT DATA ON THIS SITE (NHTSA) AND THE DATA DOES TELL A STORY. THAT STORY IS VERY CLEAR THAT FORD IS NOT CONTINUOUSLY IMPROVING THE DEATH WOBBLE ISSUE ON THE SUPER DUTY, INSTEAD IT HAS GOTTEN WORSE. THERE HAS BEEN A CHANGE POINT WITH THIS FOURTH GENERATION F250. (2017,2018,2019) AS OF 11/21/19 THE FOURTH GENERATION F250 SUPER DUTY HAS HAD MORE NHTSA SUSPENSION AND STEERING COMPLAINTS FOR THE DEATH WOBBLE THAN THE PREVIOUS TWO GENERATIONS COMBINED. (9 YEARS. SECOND GENERATION 2008-2010 AND THIRD GENERATION 2011-2016) THE CURRENT REPAIRS (COUNTERMEASURES) ARE NOT EFFECTIVE AND ARE NOT PERMANENT. THIS CAN CLEARLY BE SEEN IN THE DESCRIPTIONS OF THE COMPLAINTS ON NHTSA. THE REPAIRS EITHER DO NOT FIX THE PROBLEM AT ALL OR ARE ONLY A TEMPORARILY BAND AID FOR THE ISSUE. THIS IS TRULY A SAFETY CONCERN AND TO DATE NOTHING HAS BEEN IMPLEMENTED TO CORRECT THE ISSUE. PLEASE, OPEN AN INVESTIGATION AND FORCE FORD TO PERMANENTLY ADDRESS THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458715March 28, 2022
SUSPENSION, UNKNOWN OR OTHER
What has been name “death wobble “ that occurs in Ford F 250 trucks and other. Where the front end of vehicle and steering wheel shakes violently making vehicle almost impossible to control until you bring vehicle to a stop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453804February 24, 2022
ENGINE, UNKNOWN OR OTHER
My engine light has come on as a result of an emissions problem. I have taken my truck to Ford service dept. 5 times, each time, they make an adjustment and claim there is nothing else to be done. How can I resolve this problem?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452962February 19, 2022
STEERING, SUSPENSION
When driving my 2016 Ford F250 Diesel at 70MPH I hit a bridge transition on Interstate 24. It had a bumpy transition between the road and bridge itself. The trucks front end started shaking violently and the steering wheel was difficult to control from shaking side to side. At first I thought that I blew a tire or that one of my front wheels was about to come off. I hit the brakes to try and get the shaking to stop to no avail. I had to slow down to about 20 mph before the shaking stopped. In the meantime there was a semi behind me that almost rear ended me and had to swerve violently to avoid rear ending me because I had braked unexpectedly. The road conditions were wet with moderate rain and 60 degrees F. I continued driving and it happened 3 other times in the same trip. Two of the other times happened at a rough bridge transition and once was when I hit a pothole at highway speed. Because the truck is a heavy duty truck, I often pull a trailer loaded with granite (up to 26000 lbs GVW. That Day I was carrying a 9500 lb forklift on the trailer transferring it to a jobsite which made bringing the truck slowing down even more dangerous. The next day I called the Ford Dealership to tell them of the problem and the service writer said "oh, you got the Death Wobble". That sounds horrifying in and of itself. I asked him if Ford takes care of this and he said "no, I don't see any recalls on it." This is something that Ford absolutely should take care of. I don't know what causes it, but it is terrifying when it happens and I feel lucky that that 80,000 lb semi didn't devour the back of my trailer and truck. I have scheduled a service appointment to look at the problem but I have little confidence after reading about this issue online that Ford will take any responsibility for this issue. I feel that this is something Ford should be FORCED to fix. Sincerely CONCERNED/SCARED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451789February 13, 2022
SUSPENSION
The truck has a furious shake and wobble on the front end suspension after running into a bump, the wobbling is so extreme that the only way that I stopped it was to step on the brakes and bring the truck to a sudden stop, making the traffic behind me to come sudden stop or even possibly causing a rear end collision, it happened to me in the middle of crossing a river bridge, I thought that I was going to loose control and crash into the bridge and fall in the river. I called the Ford dealer and they said that they did not know of a recall or a problem with the suspension of my F250 and to bring into the dealer for inspection, the first it did occurred was around January 15 and twice after that, there were no signs or warnings to warn me about it just started to wobble after I entered the bridge
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448267January 20, 2022
STEERING, SUSPENSION
There is a problem called death wobble with our 2016 F250 truck. Driving down the highway and you hit a dip going over a bridge or a hole in the highway and it starts to wobble and you can hardly control it, you can not apply brakes because it feels like it is going to turn over with you. We use this truck in the roofing business and if we had had the trailer behind it there would have been an accident because there was traffic around us but have been able to stop before an accident. There is always two or three worker riding in the truck and they were scared to death. I do not want someone to be killed because of this problem. I called the dealership were I purchased it and they are telling me I have to pay for the repair. I know there is a class action lawsuit against ford for this problem and don't feel I should have to pay for the repair. I have had two independent service center check it and there is no problem except the wobble they have both driven it and both told me it is the death wobble. It has not been inspected by the manufacturer because they said they would charge me to do that. There is no warning sign that this is going to happen. It happens if your speed is o 65 to 70 miles an hour. I have contracted Ford Motor Co and was advised to write a letter to the office in Dearborn, MI and I will do that when I finish this report. I feel like there should be a recall on this problem before someone is killed or seriously injured from it , if they have not already been. This had happen several time in the last week. I am giving you the last date it happen below.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448068January 19, 2022
SUSPENSION, STEERING
Driving 65mph on I40 hit a transition area of the pavement and the truck began the shake violently almost unable to control truck due to the shake. Had to come to a complete stop to make it stop. Happened again when I hit the next bump. I have read this is referred to as the death wobble. It is very scary and could cause an accident even loss of life due to an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447252January 12, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ENGINE
Diagnostic Trouble Code P21B0 Reductant level sensor C circuit high I know several people that have had this same issue concerning the DEF tank assembly costing close to $1000. A recall was issued for earlier models but doesnt cover my truck that now has this same issue. It's this type of failure that makes owners of diesel vehicles contemplate deleting these pollution reducing systems. Please consider an expanded recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446594January 7, 2022
STEERING, SUSPENSION
The front suspension shakes violently after encountering an irregularity in the road commonly referred to by the f250 community as " the death wobble".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446068January 3, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
The reductant heater (DEF heater) has went out. Ford will not honor the 5 year/ 60,000 miles power train warranty or the 8 year/ 80,000 mile emissions warranty to repair the issue. According to web sources dealerships maintain a regular supply of these heaters as they replace 5 to 6 a week in the winter. My truck is 4 years and 58,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445316December 28, 2021
STEERING
I have experience severe steering oscillation on numerous occasions. The vehicle has 48755 miles as of 28 DEC 21. This condition occurs at highway speeds when driving over a rough road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444973December 26, 2021
STEERING
Have been experiencing Wobble of death multiple times driving on the highway. Very scary. Having to stop or slow down quickly in heavy traffic. The Last time was 3 times in 15 minutes on 12/26/21. This happened on IH 10 leaving Beaumont. No warning signs or messages. Just started shaking violently.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441935November 29, 2021
STEERING
Both Control Arm bushings and Steering Stabilizer have both failed causing a severe Death Wobble at highway speeds. This condition has nearly caused an accident on 4 separate occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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