Ford F-250 Complaints (2002)

401 consumer complaints on file.

#10267185April 28, 2009
ENGINE AND ENGINE COOLING
I WAS DRIVING WHEN A LOUD POP AND WHAT SOUNDED LIKE A LARGE EXHAUST LEAK CAME FROM UNDER THE HOOD. OPENED HOOD AND FOUND COIL PACK AND SPARK PLUG LAYING ON TOP OF THE VALVE COVER. VEHICLE STALLED AND DIDN'T WANT TO START. TOOK TO REPAIR FACILITY WHERE THE RETAPPED SPARK PLUG CYLINDER ADDED HELI COIL NEW SPARK PLUG AND COIL PACK TWO WEEKS LATER THE ENGINE STARTED MAKING A LOUD GURGLING NOISE WHICH HAS YET TO BE DIAGNOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266226April 21, 2009
TIRES:TREAD/BELT
TL*THE CONTACT OWNS A 2002 FORD F250. THE VEHICLE HAS COOPER DISCOVERER ATR TIRES, SIZE 265/75/R16. THE CONTACT STATED THAT THE TWO FRONT TIRES WERE EXPERIENCING HEAVY TREAD SEPARATION. THE TWO REAR TIRES WERE BEGINNING TO CRACK AS WELL. HE BELIEVES THAT THE AMOUNT OF WEIGHT THAT IS PLACED ON THE FRONT TIRES HAS CAUSED THEM TO SEPARATE. HE TOOK THE TIRES BACK TO THE DEALER FROM WHERE THEY WERE PURCHASED, BUT THEY WERE NOT WILLING TO REPLACE THE TIRES. THE CONTACT STILL HAS POSSESSION OF ALL FOUR TIRES AND BELIEVES A RECALL SHOULD BE ISSUED. THE CURRENT AND FAILURE MILEAGES WERE 21000. UPDATED 05/11/09. *LJ UPDATED 05/11/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265064April 13, 2009
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD F-250. WHILE DRIVING 70 MPH, THE CONTACT NOTICED FROM THE REAR THAT THE VEHICLE HAD A LEAK. WITHIN SECONDS, HE NOTICED SMOKE COMING FROM A VENT AND UNDERNEATH THE HOOD. HE PULLED OVER AND HAD THE PASSENGER CHECK UNDER THE VEHICLE, WHERE HE NOTICED DRIPPING. THE PASSENGER PROCEEDED TO REMOVE THE CONTACT FROM THE VEHICLE BECAUSE HE WAS IN A WHEEL CHAIR. SECONDS LATER, THE VEHICLE CAUGHT FIRE. A FIRE REPORT WAS FILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VIN CHECKED FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL), BUT THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY WILL HAVE SOMEONE INSPECT THE VEHICLE; HOWEVER, THEY WERE UNSURE IF THE CAUSE OF THE FIRE WILL BE INVESTIGATED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10263106March 25, 2009
ENGINE AND ENGINE COOLING
DRIVING IN MY CAR AND I HEARD A THUMP AND SOME SMOKE APPEARED FROM HOOD. WHEN I RAISED THE HOOD OF THE CAR I NOTICED A SPARK PLUG HANGING IN WHICH THIS IS A FORD F250 2002. TOOK IT TO THE SHOP AND THEY TOLD ME THAT ALL FORD TRUCKS HAS BEEN DOING THIS. NOT FAIR THAT THERE IS NO CLASS ACTION LAWSUIT AGAINST THEM THIS COULD HAVE HAPPENED TO ME WHILE I WAS ON THE EXPRESS WAY AND CAUSED SOME MAJOR PROBLEMS. WHAT CAN I DO BECAUSE IT IS BOUND TO HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252302December 19, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE DRIVING LESS THAN 65 MPH, THE CONTACT SMELLED BURNING OIL. HE THEN NOTICED SMOKE UNDERNEATH THE HOOD AND OIL DRIPPING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE HEAD GASKET WAS LEAKING. THEY WOULD NEED TO DISASSEMBLE THE ENGINE AND REPLACE THE HEAD GASKET AT THE ESTIMATED COST OF $2,800-$4,000. THE MANUFACTURER WAS NOTIFIED AND COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 121,000 AND CURRENT MILEAGE WAS 122,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10251392December 10, 2008
STEERING
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPER DUTY. WHILE MAKING A LEFT TURN AT APPROXIMATELY 10-15 MPH, THE STEERING MADE AN UNFAMILIAR NOISE. THE CONTACT WAS UNABLE TO MOVE OUT OF THE INTERSECTION. WITHIN SECONDS, PINS BEGAN TO LOOSEN FROM THE GEAR BOX. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SHREDDING OF THE BOLTS CAUSED THE PINS TO SEPARATE FROM THE STEERING GEAR BOX. THE VEHICLE WAS REPAIRED AT THE COST OF $932. THE FAILURE AND CURRENT MILEAGES WERE 105,662. UPDATED 1/8/09 *CN THE CONSUMER STATED HE SAW A BOLT FLY OUT INTO THE INTERSECTION. THE HEAR BOX WAS NO LONGER ATTACHED TO THE FRAME. UPDATED 01/14/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251042December 8, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F250. THE CONTACT STATED THAT THE SPARK PLUGS BLEW OUT OF THE HOLE, WHICH CAUSED OIL TO SPRAY ONTO THE TOP OF THE ENGINE. THE FAILURE COULD CAUSE AN ENGINE FIRE. HE CALLED THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THEY FURTHER STATED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 160,000. UPDATED 2/2/09 *CN UPDATED 02/04/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250339December 1, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE DRIVING LESS THAN 70 MPH, THE CONTACT HEARD A THUMPING NOISE UNDER THE HOOD. HE NOTICED THAT THE SPARK PLUG WIRES WERE LOOSE AND THE NUMBER 3 CYLINDER SPARK PLUG WAS DETACHED. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT FORD WAS EXPERIENCING ISSUES WITH ALUMINUM HEADS CAUSING THE SPARK PLUGS TO FAIL. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248918November 16, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPARK PLUG EJECTED FROM #3 CYLINDER HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244505October 6, 2008
TIRES, TIRES:TREAD/BELT
2 YOKOHAMA GEOLANDER AT TIRES WITH LESS THAN 30,000 MILES HAD TREAD SEPARATION CAUSING $7000 WORTH OF BODY DAMAGE. THE SEPARATIONS WERE SEPARATE OCCASIONS WITHIN 3 WEEKS OF EACH OTHER. FIRST FAILURE WAS ON A FREEWAY AT APPROX 65 MPH. A SUDDEN SEVERE VIBRATION FOLLOWED BY A TREAD SEPARATION OF THE RIGHT REAR TIRE. A LOT OF BODY NOISE WAS HAPPENING AS THE NOT-QUITE-SEPARATED TREAD FLAILED AROUND THE WHEELWELL AS WAS SLOWING AND CAUSED SIGNIFICANT DAMAGE TO BODY AND REAR BUMPER. SECOND OCCASION WAS APPROX 3 WEEKS LATER WHILE PULLING A 5 HORSE TRAILER WITH 2 HORSES ON BOARD. THIS OCCURRENCE ALSO WAS ON A FREEWAY AT APPROX 60MPH. WHILE DRIVING DOWNHILL AND ROUNDING A RIGHT HAND TURN, THE LEFT REAR TIRE TREAD SEPARATED AND CAUSED A SWERVE INTO THE LANE TO THE LEFT BEFORE SLOWING AND REGAINING CONTROL OF THE VEHICLE. BOTH TIRE CASING APPEARED TO HAVE FAILED IN THE SAME WAY AND THEY WERE PURCHASED AND MOUNTED TOGETHER SO HAD EXACTLY THE SAME MILEAGE ON THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244143October 1, 2008
STEERING
THE POWER STEERING PUMP PULLEY POPPED OFF THE PUMP SHAFT AFTER A BLOWOUT OF THE LEFT FRONT TIRE ON MY 2002 FORD F250 DIESEL PICKUP TRUCK. THE PULLEY APPEARS TO BE PRESSED ONTO THE PUMP SHAFT. I SUSPECT A PIECE OF TIRE TREAD HIT THE PULLEY OR EXCESS STRESS CAUSED BY THE BLOWOUT CAUSED IT TO POP OFF THE SHAFT. THE RESULT IS AN IMMEDIATE LOSS OF STEERING. I AM INTERESTED IN KNOWING IF THIS HAS HAPPENED IN OTHER SIMILAR VEHICLES. THANK YOU, THOMAS HUEBNER *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10242969September 19, 2008
ENGINE AND ENGINE COOLING
2002 FORD F-250 PICKUP WITH A 5.4 LITRE ENGINE. SPARK PLUGS KEEP BLOWING OUT OF THE ENGINE. THE FORD SERVICE DEPARTMENT TELLS ME THEY SEE THIS OFTEN AND THEN PRESENT ME WITH A $400.00 BILL EACH TIME A SPARK PLUG BLOWS LOOSE. I'VE RECENTLY LEARNED THAT THIS CAN ALSO RESULT IN AN ENGINE FIRE BECAUSE THE COMPRESSED GAS AND AIR MIXTURE ARE BEING BLOWN THROUGH THE SPARK PLUG HOLE, WHILE THE LOOSE PLUG CONTINUES TO FIRE NEARBY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242803September 18, 2008
SERVICE BRAKES, HYDRAULIC, STEERING
I EXPERIENCED A LEAK IN THE POWER STEERING HOSE FROM THE POWERSTEERING PUMP TO THE HYDRABOOST ON MY 2002 FORD F250 WHILE DRIVING IN THE MOUNTAINS PULLING A 30FT. 5TH WHEEL TRAILER. I HAD TO USE 1 GALLON OF FLUID TO RETURN 90 MILES. ACCORDING TO ANOTHER MECHANIC, THIS IS A COMMON FAILURE AND IS DUE TO POOR DESIGN AND ENGINEERING THIS HOSE IS CARRIED BY THE LOCAL DEALER AND THEY INDICATED THAT IT HAS A HIGH FAILURE RATE. THIS FAILURE RESULTS IN LOSS OF POWERSTEERING AND POWER BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241698September 10, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPER DUTY. THE CONTACT STATED THAT THE BOLTS ON THE EXHAUST MANIFOLD SNAPPED OFF ON THREE DIFFERENT OCCASIONS. THE FAILURE WAS BROUGHT TO HIS ATTENTION BY HIS MECHANIC DURING ROUTINE MAINTENANCE. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 79,000 AND FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 10/20/08. *LJ UPDATED 10/20/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240481August 31, 2008
ENGINE AND ENGINE COOLING, EQUIPMENT:MECHANICAL
ON AUGUST 30, 2008 MY 2002 F-250 BLEW THE NUMBER 2 SPARK PLUG OUT OF THE CYLINDER HEAD. DUE TO THE HOLIDAY WEEKEND I HAVE TO WAIT TILL TUESDAY TO GET AN ESTIMATE ON HOW MUCH IT WILL COST TO REPAIR IT. I HAVE SEARCHED THIS PROBLEM AND FOUND THIS TO BE COMMON AMONG FORD PRODUCTS. FORD NEEDS TO SET THIS AS A RECALL ITEM. FORD BACK YOUR PRODUCT UP YOU CHARGE ENOUGH FOR THEM........ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237587August 10, 2008
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
DRIVING MY 2002 FORD F-250 W/A 5.4L TRITON ENGINE WITH 80K MILES, #3 CYLINDER SPIT OUT ITS SPARK PLUG AND STRIPS THREADS . VEHICLE STALLED, BROUGHT TO FORD DEALER AND INCURRED $3,800.00 ENGINE REPAIR. THIS IS ABSOLUTE BS!, FORD IS WELL AWARE OF THOUSANDS OF THESE DEFECTIVE CYLINDER HEADS, AS THEY PROFIT FROM THIS VERY EXPENSIVE REPAIR ($3,800.00). MY COMPLAINT IS THAT THERE OUGHT TO BE A RECALL AS THERE ARE THOUSANDS OF VICTIMS OF THIS DEFECTIVE FORD PRODUCT. IT'S A SAFETY ISSUE, I STALLED ON A MAJOR HIGHWAY AND THE SPARKPLUG IS RIGHT UNDER MY FUEL RAIL. PLEASE DON'T TELL ME THIS IS ANOTHER INEFFECTIVE/COSTLY GOVERNMENT AGENCY, SURELY THE NHTSA IS DOING SOMETHING ABOUT THIS WELL KNOWN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236648August 1, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2002 FORD F250 SUPER DUTY. WHILE BACKING THE VEHICLE OUT OF THE DRIVEWAY AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE VEHICLE DID NOT STOP. THE EMERGENCY BRAKE WAS APPLIED, BUT THE VEHICLE STILL WOULD NOT STOP. THE TRAILER THAT WAS BEING PULLED WHIPPED AROUND AND STRUCK THE SIDE OF THE VEHICLE, WHICH CAUSED MAJOR DAMAGE TO THE TRUCK AND THE TRAILER. THE CURRENT MILEAGE WAS 71,000 AND FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10235626July 24, 2008
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F250 CREW CAB 4X4 SHORT BOX, 5.4L V-8 GASOLINE ENGINE JUST UNDER 92000 MILES. ON 7/21/2008 MERGING ON THE EXPRESSWAY UNDER HEAVY ACCELERATION, A LOUD BANG WITH SPRING POPPING SOUND WAS HEARD FROM THE ENGINE FOLLOWED BY THE DISTINCT ODOR OF EXHAUST AND UNBURNED GASOLINE. VERIFIED THROTTLE CONTROL AND CONTINUED TO DRIVE WITH LOUD NOISE COMING FROM ENGINE. DROVE 4 MILES TO WORK TO SAFELY INSPECT THE PROBLEM. NOTED THAT THE EXHAUST Y-PIPE WAS SEPARATED FROM THE DRIVERS SIDE EXHAUST MANIFOLD. ASSUMING THAT IT WAS JUST A FAILED MANIFOLD BOLT, DROVE ~20 MILES TO THE DEALERSHIP TO HAVE IT LOOKED AT. RECEIVED THE CALL THAT THE NUMBER 6 SPARK PLUG WAS EJECTED FROM THE HEAD. UPON THE DEALERSHIPS INSPECTION, FOUND THAT THE THREADS WERE STRIPPED OUT OF THE HEAD. THE SPARK PLUG THEN ARRESTED IN THE IGNITION COIL WHICH WAS SEPARATED FROM THE HEAD DUE TO FAILURE OF ITS MOUNTING FLANGE. THE IGNITION WIRE HELD THE COIL AND PLUG ON THE ENGINE. THERE WAS ZERO GAP NOTED ON THE SPARK PLUG ELECTRODE WITH ANTI-SEIZE COMPOUND ON ONLY ABOUT .5" OF THE SPARK PLUG THREAD. THUS SUGGESTED THAT ONLY .5" OF THREAD ENGAGEMENT WAS PRESENT FROM THE FACTORY ORIGINAL PLUGS (I.E. THE SPARK PLUGS WERE NOT REPLACED SINCE THE RECOMMENDED REPLACEMENT INTERVAL IS 10 YEARS 100000 MILES). ADVISED THAT AT A MINIMUM A HEAD NEEDED TO BE REPLACED, BUT THAT AN ENGINE MAY BE A BETTER ECONOMICAL CHOICE SO THAT BOTH HEADS ARE REPLACED AND THIS DESIGN ISSUE COULD BE OVERCOME (THE NEWLY REMANUFACTURED ENGINE IS SUPPOSED TO HAVE LARGER THREAD ENGAGEMENT AT APPROXIMATELY .75"). ENGINE REPLACED TO INSURE THAT THIS FAILURE WOULD NOT OCCUR ON ONE OF THE OTHER CYLINDERS IN THE HEAD THAT WOULD NOT BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233725July 10, 2008
TIRES:VALVE, TIRES
VALVE STEM ON LEFT REAR TIRE OF FORD F250 FAILED. FAILURE OCCURRED WHILE ENTERING PARKING LOT SO SPEED WAS LESS THAN 10 MPH. TEMP WAS AROUND 108. TIRE REPLACED WITH FULL SIZE SPARE. TIRE WAS A MICHELIN XRADIAL LT LT265/75R16. MARKING ON VALVE STEM WAS TR 600. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233735July 10, 2008
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2002 FORD F-250 SD. WHILE PLACING AIR IN THE TIRE, THE CONTACT DISCOVERED CRACKS IN THE SIDEWALLS OF EACH TIRE. THERE WAS NO RECALL REGARDING THIS FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 26,000. UPDATED 07/31/08.*LJ UPDATED 08/05/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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