Ford F-250 Complaints (2002)
401 consumer complaints on file.
- #10193893June 21, 2007ENGINE AND ENGINE COOLING:ENGINE
2002 FORD F-250 5.4L SPARK PLUG LOOSENED AND BLEW OUT OF CYLINDER HEAD. 3RD PLUG FROM THE FRONT ON PASSENGER SIDE. STRONG SMELL OF GASOLINE. BROKE THE COIL OVER PLUG, COULD HAVE BROKEN THE FUEL RAIL AND RESULTED IN FIRE. REPAIR COST NOT YET AVAILABLE - WILL ATTEMPT TO FIX MYSELF AS OUT OF WARRANTY. CRUISE CONTROL ALSO NOT WORKING BUT THIS TRUCK NOT INCLUDED IN PAST RECALL - CONCERNED ABOUT FIRE HAZARD IN CRUISE CONTROL ALSO.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10192343June 3, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE HAS QUIT RUNNING ON SEVERAL OCCASIONS, ENGINE JUST DIES, HAS BEEN HAPPENING FOR ABOUT 6 MONTHS PERIODICALLY. ON JUNE 2 2007 ENGINE QUIT 3 TIMES IN A HALF HOUR TIME PERIOD,REPLACED CAMSHAFT SENSOR AT MY EXPENSE WARRANTY EXPIRED ON JAN 1 2007. I HAVE READ OF SEVERAL COMPLAINTS ABOUT THESE SENSORS ON THE INTERNET AND WOULD LIKE TO SHARE MINE ALSO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10191067May 17, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAD 2 OCCURRENCES OF THIS PROBLEM. BOTH TIMES CAMSHAFT POSITION SENSOR FAILED , CAUSING LOSS OF CONTROL.(ENGINE DIED IN TRAFFIC. 2002 FORD F-250 7.3L DIESEL. EXTREME SAFETY HAZARD , ESPECIALLY SINCE THESE TRUCKS WERE FOR HEAVY TOWING WHICH I DID FROM TIME TO TIME. SEEMED TO BE WIDESPREAD PROBLEM NEEDING TO BE ADDRESSED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10191080May 17, 2007ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VEHICLE SPEED CONTROL:CRUISE CONTROL
1ST CRUISE CONTROL QUIT WORKING. 3 WEEKS LATER A NEW PROBLEM BEGAN. TO START VEHICLE I HAD TO TURN KEY TO ACCESSORY, MOVE GEAR SHIFT FROM PARK TO NEUTRAL, THEN TURNED KEY THE REST OF THE WAY TO START. AFTER ARRIVING ANYWHERE COULD NOT LEAVE VEHICLE IN PARK AND COULD NOT MOVE GEAR SHIFT BACK TO DRIVE. I HAD TO TURN VEHICLE OFF AND RESTART IT WITH THE ABOVE PROCEDURE. WITHIN A WEEK AFTER THE SHIFTING PROBLEM BEGAN I COULD NOT SHUT OVERDRIVE OFF. THEN, 2 DAYS LATER WHILE LEAVING HOME , THE SMELL OF AN ELECTRICAL FIRE AND BELLOWING WHITE SMOKE EMINATED FROM STEERING COLUMN. THIS FIRE OCCURRED ON MAY 13, 2007. VEHICLE WAS TOWED AT MY EXPENSE TO THE DEALER FROM WHICH IT WAS PURCHASED, LAIRD-NOLLER FORD IN LAWRENCE, KS AT A COST OF $110.00. IT WAS CURRENTLY STILL IN THE REPAIR SHOP AT ABOVE DEALERSHIP, WHO INFORMED ME THAT THE FUSE PANEL SHORT-CIRCUITED AND MELTED AND HAD TO BE REPLACED AT A COST OF APPROXIMATELY $670.00, BRINGING MY COST TO OVER $780.00. THE DEALERSHIP THEN CALLED ME ON MAY 17, 2007 AND INFORMED ME THAT THE CRUISE CONTROL STILL DID NOT WORK AFTER FIXING THE FUSE PANEL. THEY TRACED DOWN THE PROBLEM WITH THE CRUISE CONTROL, AND IT NEEDED A NEW MODULE AT A COST OF OVER $350.00 WHICH THEY BELIEVED IT TO BE THE PRIMARY SOURCE OF ALL OF THE AFOREMENTIONED PROBLEMS. THEY DENIED THE CRUISE CONTROL RECALL WAS PART OF THE PROBLEM, AND REFUSED TO PAY ANY OF THE COST ON THIS PART AND THE ENSUING DAMAGE CAUSED BY THIS DEFECTIVE PART. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10190930May 16, 2007ELECTRICAL SYSTEM
2002 FORD F250 DIES WHILE DRIVING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190259May 9, 2007POWER TRAIN
WHEN PULLING AWAY FROM STOP AT A RED LIGHT, TRUCK HESITATED, THEN ENGINE JUST DIED. WAITED A MOMENT, THEN RESTARTED ENGINE AND IT DID THE SAME THING. RESTARTED THE ENGINE AGAIN AND WAS ABLE TO RETURN HOME. NEXT DAY I PURCHASED A NEW CRANK POSITION SENSOR AND HAVE YET TO EXPERIENCE A SIMILAR PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190347May 9, 2007ENGINE AND ENGINE COOLING
I HAVE A FORD F-250 7.3 LITER DIESEL TRUCK THAT HAS STRANDED ME, MY WIFE AND FAMILY TOO MANY TIMES DUE TO FORD P/N F7TZ-12K073-A SENSOR-CAMSHAFT FAILURE. I HAD TO PURCHASE FIVE OF THE SENSORS AT $100 PLUS, AND HAD ONLY 59,000 MILES ON MY TRUCK. I JUST ORDERED TWO P/N F7TZ-12K073-B SENSOR-CAMSHAFT BECAUSE THE CURRENT SENSOR FAILED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10190151May 8, 2007ENGINE AND ENGINE COOLING
#3 SPARK PLUG BLEW OUT OF THE HEAD. FIRST HAPPENED IN 2004 FORD SERVICE ACTED LIKE HE NEVER SAW IT BEFORE AND DIDN'T KNOW A SOLUTION . I HAD A HELI COIL INSTALLED, IT HAPPENED 3 MORE TIMES BEFORE THE LAST TIME, I HAD ALL PLUGS HELI COILED .WELL WHEN #3 BLEW OUT AGAIN ON 4-14-07 AND COULD NOT BE REPAIRED AGAIN. I WAS TOLD THE ENTIRE ENGINE SHOULD REPLACED AS PREVIOUS PROBLEMS HAD CAUSED EXCESSIVE CYLINDER WEAR. IT WAS BEING DONE TODAY. TOTAL OUT OF POCKET $ 7,000 PLUS 16 LOST DAYS OF WORK RENTAL FEES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10189805May 4, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
VEHICLE IS A 2002 FORD F-250 W/ 7.3L DIESEL ENGINE. THE CAM POSITION SENSOR (CPS) FAILED. WHEN IT FAILS, THE ENGINE STALLS. THIS MEANS THAT A NEARLY 7400 POUND VEHICLE SUDDENLY HAS NO POWER, INCLUDING LOSS OF POWER STEERING & BRAKES. THE REPORTED INCIDENT DATE IS THE DATE OF THE FIRST FAILURE (HAPPENED AT A STOP LIGHT). THE SECOND FAILURE HAPPENED ABOUT 1 YEAR LATER (WHILE DRIVING). WHEN PURCHASING A REPLACEMENT CPS, THE PARTS GUY SAID THEY SELL A LOT OF THESE (AS IN THEY FAIL OFTEN). *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189584May 2, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I HAVE A 2002 FORD F250 POWER STROKE DIESEL TRUCK. THE DIESEL ENGINE JUST SHUTDOWN AS I WAS DRIVING ON A MAJOR ROAD IN MEMPHIS TN. I LOST POWER STEERING AND BRAKES BUT WAS ABLE TO AVOID AN ACCIDENT BECAUSE I MUSCLED THE STEERING WHEEL AND THE BRAKES TO GET MY TRUCK OFF THE ROAD INTO A PARKING LOT. FORTUNATELY I WAS IN THE OUTSIDE LANE AND NOT TRAVELING AT 65 MPH OR THE ACCIDENT COULD HAVE BEEN VERY SERIOUS. I AM TOLD THAT THE PROBLEM IS THE CPS ALTHOUGH I JUST FOUND THAT OUT TODAY. THE TRUCK HAS BEEN STALLING INTERMITTENTLY AT STOP LIGHTS AND SPUTTERING ON THE INTERSTATE SO I HAD A HARD TIME DIAGNOSING THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10189154April 28, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TRUCK STARTED CUTTING OFF RANDOMLY. TRUCK FINALLY QUIT RUNNING ON MAJOR STREET WAS ABLE TO GET IT OFF THE ROAD COASTING. CPS WAS REPLACED AND PROBLEM WAS CORRECTED. OLD PART MAY STILL BE AVAILABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188896April 25, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAM POSITION SENSOR FAILURE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188899April 25, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL, FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
I HAVE MY TRUCK AT THE DEALERSHIP TODAY AND AFTER DIAGNOSTIC THEY FIND OUT THAT MY PROBLEM IS CAUSED BY THE CAM SENSOR. MY PROBLEM START ABOUT TWO WEEKS A GO WHEN MY TRUCK JUST WITH NO ALERTS/LIGHTS JUST SHUT OFF ON THE MIDDLE OF THE ROAD BUT ON TUESDAY 24TH OF 2007 I WAS DRIVING ON AN SMALL ROAD I'M PULLING A 6X12 CARGO TRAILER WHEN MY TRUCK DID IT AGAIN BUT THIS TIME BECAUSE MY TRAILER ON THE BACK WAS VERY DIFFICULT TO DRIVE WITH NO POWER STEERING AND NO BRAKES. I DID A SEARCH JUST NOW AND FOUND OUT THAT IS A PROBLEM THAT FORD IS AWARE OFF AND THEY JUST DON'T WANT TO ADMIT PLEASE ADVICE ME TO WHAT I NEED TO DO. DEALER ESTIMATE TO FIX THE PROBLEM IS ABOUT $500.00 LABOR AND PARTS. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10188973April 12, 2007ENGINE AND ENGINE COOLING
FORD F250 TRUCK CUSTOMER STATES THAT FORD IS NOT STANDING BEHIND THE PROBLEM WITH THE SPARK PLUGS BLOWING OUT**CC THE CONSUMER STATED THE SPARK PLUG BLEW OUT OF THE MOTOR, WHICH REQUIRED REPLACEMENT OF THE ENGINE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10187298April 8, 2007ELECTRICAL SYSTEM:IGNITION
FAILURE OF CAM POSITION SENSOR ON 2002 F250 7.3 DIESEL SUPERDUTY. VEHICLE STARTED TO DIE FOR NO REASON AT RANDOM TIMES. TOOK VEHICLE TO FORD DEALER, AND THEY POINTED TO CPS. REPLACED CPS AT A COST OF $200 AND PROBLEM WENT AWAY. THOUGHT THE PROBLEM WAS FUEL RELATED TO BEGIN WITH UNTIL I WENT ONLINE AND FOUND THE FAILURE ON THE INTERNET ,AND THEN SUSPECTED BY THE DEALER. NO CODES READ.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10185531March 19, 2007ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I WAS DRIVING DOWN THE HIGHWAY AT APPROX 65 MPH WHEN ALL OF A SUDDEN I HEARD A POP AND LOST ENGINE POWER. I PULLED OVER AND LOOKED UNDER THE HOOD OF THE TRUCK AND OBSERVED A SPARKPLUG LYING IN THE ENGINE COMPARTMENT AND THE WIREHARNESS FOR IT WAS TORN LOOSE. IT WAS CLEAR THAT A SPARKPLUG HAD ROTATED LOOSE CAUSING IT TO COME OUT OF ENGINE WHICH CAUSED SUDDEN ENGINE FAILURE AT HIGHWAY SPEEDS. THE SPARKPLUG WHICH ROTATED LOOSE, TORE OUT THE LAST 3 THREADS OF THE SPARKPLUG HOLE IN THE CYLINDER HEAD AND DESTROYED THE SPARKPLUG WIRE HARNESS. THE TRUCK WAS BROUGHT TO THE DEALERSHIP ON A FLAT BED TRUCK. THE CYLINDER HEAD HAD TO BE REMOVED AND A HELICOIL PUT IN TO REPLACED THE TORN OUT THREAD FOR THE FAILED SPARKPLUG HOLE. ALL SPARKPLUGS HAD TO BE REPLACED WITH NEW ONES. A NEW SPARKPLUG WIREHARNESS WAS INSTALLED. I OBSERVED THAT THE CERAMIC PORTION OF THE SPARKPLUG ROTATED INDEPENDANTLY OF THE TREADED PART OF THE SPARKPLUG BODY WHICH WOULD ALLOW ROTATION OF THE SPARKPLUG BODY INDEPENDANT OF THE CERAMIC PORTION. I DO NOT HAVE THE SPARKPLUG THAT ROTATED LOOSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184811March 12, 2007ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
I OWN A 2002 FORD F250 7.3L POWER STROKE DIESEL. ON 10-20-06 THE CPS FAILED IN A RAINSTORM. MY WIFE (7 MONTHS PREGNANT) WAS DRIVING AND WAS NEARLY INVOLVED IN A CRASH BECAUSE WHEN THE FAILURE OCCURRED ALL ELECTRONICS DIED AS DID THE MOTOR. THIS RENDERED THE POWER STEERING AND POWER BRAKES USELESS. THIS PROBLEM COULD HAVE CAUSED A FATALITY IF NOT TO MY WIFE BUT OTHER DRIVERS AS WELL. THE TRUCK STRANDED MY WIFE ON THE SIDE OF A COUNTRY ROAD FOR 2 HRS. WAITING FOR A TOW SERVICE. THE VEHICLE HAD TO BE TOWED AND THE CPS REPLACED BEFORE THE TRUCK WOULD RESTART. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10184656March 9, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 2002 FORD F250 WITH 100,000 FAILURE MILEAGE AT 55 MPH THE CONTACT HEARD A LOUD POPPING NOISE, THE VEHICLE WAS RIDING ROUGH AND IT STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO A DEALER, AND THEY STATED THAT THE SPARK PLUG BLEW OUT OF THE ALUMINUM HEAD. THE CONTACT WAS CONCERNED THAT THIS WAS A SERIOUS SAFETY PROBLEM. THE CURRENT MILEAGE WAS 140,000. *AK THE VEHICLE WOULD LOSE POWER WHEN THE SPARK PLUG FAILED. UPDATE 4/25/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10183746February 22, 2007POWER TRAIN
FORD F250 WITH TRANSMISSION PROBLEMS. CONSUMER STATED THAT HE IS EXTREMELY FRUSTRATED AND DISPLEASED WITH THE BUSINESS PRACTICES OF DEALER**CC THE VEHICLE WAS PURCHASED USED. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE IT WOULD NOT OPERATE IN REVERSE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM THEREFORE THE VEHICLE WAS TAKEN TO ANOTHER DEALER. THAT DEALER DETERMINED THAT THE PROBLEM WAS WITH THE TRANSMISSION. SINCE THE VEHICLE WAS UNDER WARRANTY THE CONSUMER TOOK IT BACK TO THE SALES DEALER. THEY CLAIMED THAT THEY WOULD NOT BE ABLE TO REPAIR THE VEHICLE BECAUSE OF AFTER MARKET ALTERATIONS. ALL ALTERATIONS WERE MADE PRIOR TO THE CONSUMER ACQUIRING THE VEHICLE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10183145February 21, 2007LATCHES/LOCKS/LINKAGES:DOORS:LATCH
INSIDE DOOR LOCK(4 DOOR 2002 FORD F250 PICKUP) CONTROL BUTTON(DRIVERS SIDE) DOES NOT OPEN LOCKS. ONLY THE REMOTE KEYLESS ENTRY WILL OPEN THEM FROM THE INSIDE.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0