Ford F-250 Complaints (2002)
401 consumer complaints on file.
- #10213275December 31, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
REPEATED FAILURE OF CAMSHAFT POSITION SENSOR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10211444December 11, 2007WHEELS:RIM
TL*THE CONTACT OWNS A 2002 FORD F-250 SUPERDUTY. WHILE INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE DRIVER SIDE FRONT TIRES METAL WAS SPLIT WHERE THE TIRE BEADS ATTACH TO THE WHEEL. THE SPLIT EXTENDED IN BOTH DIRECTIONS OF THE WHEEL. THE TIRE AND WHEEL WERE ALREADY BULGING. THE CONTACT PLACED THE SPARE TIRE ON THE VEHICLE. HE STILL HAS THE TIRE, WHEEL, AND PICTURES. HE PURCHASED ANOTHER PREMIUM ALUMINUM WHEEL. THE CONTACT NOTIFIED FORD AND SENT THEM PICTURES, BUT HAS NOT RECEIVED A RESPONSE IN SIX WEEKS. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 03/05/08. *LJ THE CONSUMER STATED TIRE AND WHEEL INSPECTED BY MANAGER OF DEALERSHIP AND THE VEHICLE WAS NEVER DAMAGED BY POTHOLE OR ACCIDENT. UPDATED 03/04/08 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10211033December 6, 2007ENGINE AND ENGINE COOLING
MY 2002 FORD F-250 SUPERDUTY (7.3 DIESEL) TRUCK BROKE DOWN WHILE COMING BACK FROM THE MOUNTAINS. CHECK ENGINE LIGHT....HARSH BANGING IN THE DRIVE TRAIN (ALMOST LIKE HITTING A HUGE POT HOLE AT HIGHWAY SPEEDS) AND THEN THE TRUCK DIED. MY TRUCK AND TRAILER HAD TO BE TOWED TO EAGLE COLORADO (THE NEAREST DEALERSHIP). SURE ENOUGH, AS I SUSPECTED AND HAVE SEEN FROM ABOUT TEN OTHER OWNERS OF THESE TRUCKS, IT WAS THE CAMSHAFT POSITION SENSOR. THE REPAIR WAS $237.56. I ONLY WRITE TODAY, BECAUSE MSN REPORTS THAT FORD IS FINALLY RECALLING THESE VEHICLES DUE TO THE CPS. HOW NICE OF THEM TO DO IT AFTER MOST OF US HAVE ALREADY BROKEN DOWN ON THE SIDE OF THE ROAD WITH THIS EXACT PROBLEM...I KNOW I AM ONLY ONE GUY AND I ONLY KNOW 12 OTHER PEOPLE WITH THIS ENGINE, BUT I THINK IT IS FUNNY THAT EVERYONE I KNOW WITH OVER 60K MILES HAS HAD THIS HAPPEN. MY TRUCK ONLY HAS 58K ON THE ODOMETER. SEVERAL OF US CARRY A SPARE CPS AND THE TOOLS TO REPLACE IT WITH US IN THE TRUCK AT ALL TIMES. IN CASE ANYONE WANTS TO KNOW, THEY SEEM TO FAIL MORE REGULARLY AFTER THEY HAVE BEEN REPLACED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10211055December 6, 2007SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
PICKUP IS A DIESEL F250, 2002, EXTENDED CAB. BRAKES OVERHEAT TOO EASILY AND ROTORS BECOME WARPED. WHEN RUNNING DOWN HILL AND HOLD BRAKES FOR EXTENDED PERIOD IT BECOMES NEARLY IMPOSSIBLE TO MAINTAIN CONTROL OF THE VEHICLE. PICKUP IS DESIGNED TO CARRY LOADS, AND TOW TRAILERS, BUT THIS OCCURS WITH VIRTUALLY NO LOAD. IT IS APPARENT THAT THE SAME BRAKES ARE USED ON LIGHTER WEIGHT PICKUPS (I.E. GASOLINE ENGINE F250'S) AND THE DIESEL VERSION SHOULD HAVE HEAVIER BRAKES. I HAVE NOTED THAT FORD RECOGNIZES THE PROBLEM IN THAT THEY HAVE BEEN INSTALLING MUCH LARGER BRAKE ROTORS ON THEIR NEWER DIESEL PICKUPS. I HAVE HAD TO PURCHASE AFTERMARKET BRAKES TO INCREASE THE COOLING ABILITY TO MINIMIZE THIS PROBLEM. FIRST TIME BRAKES WERE REPLACED WITH FORD ROTORS AND SAME PROBLEM OCCURRED ALMOST IMMEDIATELY. DATE, NUMBER OF FAILURES, ETC. LISTED BELOW ARE MISLEADING AS THIS IS A PROBLEM EVERY TIME I BRAKE. FORD SERVICE PERSONS AND PARTS PERSONS JUST SHRUG THEIR SHOULDERS AT ME WHEN I COMPLAIN!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10209249November 18, 2007ENGINE AND ENGINE COOLING
CAM SHAFT SENSOR FAILED WHILE 7.3 POWERSTROKE WAS A DEALER FOR SCHEDULED MAINTENANCE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10207848November 3, 2007ENGINE AND ENGINE COOLING
SEVERAL CAM POSITION SENSOR FAILURES . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206671October 23, 2007ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2002 FORD F-250 W/ 5.4 TRITON V8. ON THIS PAST SUNDAY, WHILE DRIVING AT 30 MPH, A LARGE BANG WAS HEARD FORM MY ENGINE. THE ENGINE BEGAN TO LOSE POWER AND SLOW. AFTER BEING TOWED TO MY LOCAL FORD DEALER TO BE CHECKED OUT, IT WAS DISCOVERED THAT A SPARK PLUG HAD BLOWN OUT OF THE CYLINDER HEAD ON THE RIGHT SIDE OF THE ENGINE. THE SERVICE MANAGER AT THE FORD GARAGE STATED IT RUINED THE CYLINDER HEAD AND NEEDS REPLACEMENT. THIS SERVICE WILL REQUIRE A LARGE AMOUNT OF WORK AND NEW PARTS TO COMPLETE. THE COST WILL BE $3400.00. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10206400October 20, 2007VEHICLE SPEED CONTROL
ANY RANGE OF RPM WHILE DRIVING & OCCASIONALLY WHILE IDLING MY TRUCK HAS STALLED AND ENGINE DIES. IT HAS, SO FAR, RESTARTED QUICKLY AND I CONTINUE ON MY WAY. THIS OCCURS IN HEAVY TO MODERATE TRAFFIC AND WHEN THE TRUCK DIES YOU LOSE POWER STEERING & POWER BRAKES. I HAVE BEEN TOLD TO REPLACE MY CPS (CAM POSITION SENSOR) BY A FORD MECHANIC AND I INTEND TO DO THAT TODAY. MY TRUCK IS NOT SAFE TO DRIVE IN IT'S CURRENT CONDITION OF RANDOM STALLING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10205040October 4, 2007ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I OWN A 2002 F-250 SD TRUCK WHICH HAS THE 5.4 TRITON ENGINE IN IT. ON SEPTEMBER 28,2007, I WAS DRIVING DOWN THE ROAD AND THE # 3 SPARK PLUG EJECTED OUT OF THE CYLINDER HEAD IN WHICH STRIPPED ALL THE THREADS IN THE CYLINDER HEAD AND THE SPARK PLUG. I HAVE THE SPARK PLUG. I AM HAVING THE PROBLEM REPAIRED BY AN INDEPENDENT AUTO SHOP. I HAVE DONE SOME RESEARCH ON THIS SITUATION AND FOUND THIS HAS HAPPENED ALOT FROM 1998 TO 2003. THE PLUGS ARE TAPERED AND THE PLUGS HAVE 12 THREADS , BUT ONLY 4 THREADS ARE THE CYLINDER HEAD WHICH MEANS THAT THE SPARK PLUG IS ONLY HELD BY 4 THREADS. I BELIEVE FORD MOTOR COMPANY HAS AN ENGINEERING FLAW AND SHOULD BE HELD RESPONSIBLE FOR THE COST OF THE REPAIRS. *TR UPDATED 02-13-08 *BF UPDATED 02/13/08 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10203530September 20, 2007SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SUSPENSION:FRONT:HUB
TL*THE CONTACT OWNS A 2002 FORD F250. WHILE DRIVING 65 MPH, THE CONTACT FELT A VIBRATION FROM UNDERNEATH THE VEHICLE. THE STEERING WHEEL SHOOK AND THE FRONT DRIVER SIDE TIRE DETACHED. THE VEHICLE DROVE OFF THE ROAD, CRASHED INTO SOME TREES, AND CAUGHT FIRE. BOTH THE DRIVER AND PASSENGER WERE INJURED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THERE WAS NO BLOW OUT OR LOOSE TREADS THAT MAY HAVE CAUSED THE FAILURE. THE INSURANCE INVESTIGATION CONCLUDED THAT THE TIRE SELF-DETACHED FROM THE VEHICLE BECAUSE THE HUB AND CALIPER WERE DEFECTED. THE FAILURE MAY HAVE ALSO BEEN DUE TO HEAT FRACTURE THAT CAUSED THE CALIPER TO FAIL. AFTER INSPECTING THE VEHICLE, A MECHANIC SUGGESTED THAT THE FAILURE MAY HAVE BEEN CAUSED BY BAD METAL. THE MANUFACTURED DISTRIBUTED A QUESTIONNAIRE, BUT THE CONTACT HAS NOT RECEIVED A RESPONSE FROM FORD. THE VEHICLE AND TIRE ARE IN STORAGE. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
- Crash:
- Yes
- Fire:
- Yes
- Injuries:
- 2
- Deaths:
- 0
- #10202759September 12, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAM POSITION SENSOR FAILED ON 2002 FORD F250 W. 7.3L DIESEL. WHEN THIS SENSOR FAILS YOU LOOSE ALL POWER ASSIST AND THE STEERING BECOMES VERY HARD AND BREAKS ARE AT BEST NO EXISTENT. I WAS ABLE TO GET THE TRUCK TO THE SIDE OF THE HIGHWAY AND NOT BECOME A HAZARD. REPLACE SENSOR WITH SPARE I HAD WITH ME DUE TO MULTIPLE FAILURES OVER THE YEARS MADE ME AWARE TO KEEP AN EXTRA WITH ME AT ALL TIMES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201885September 5, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
RE: NHTSA ACTION #: PE06011 I AM CURRENTLY EXPERIENCING THESE PROBLEMS RELATED TO CPS FAILURES AND WOULD LIKE TO ADD MY SUPPORT FOR A RECALL REQUEST. * UPDATED 12/12/07 *BF UPDATED 12/12/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10201191August 30, 2007UNKNOWN OR OTHER
FORD F250 7.3 POWER STROKE DIESEL CPS (CAM POSITION SENSOR) FAILURE ...TRUCK DIES WHEN COMING TO STOP AT INTERSECTION, ALSO DIED ONCE IN MIDDLE OF LEFT HAND TURN,COASTED OVER RAILROAD TRACK......REPAIRED ONCE WHILE UNDER WARRANTY 2 YEARS AGO(FAILED 3 TIMES PRIOR TO REPAIR) REPAIRED BY ME AFTER LAST INCIDENT DATE 8/16/07 (FAILED ONCE), REPLACED CPS WITH NEW ONE(NEW PART#.......IMPROVED PART????????? I HOPE)THIS IS A COMMON PROBLEM AMONG THE FORD 7.3 POWER STROKE DIESEL,CHECK OUT THE WEB FORUMS!!!! THIS COULD BE DANGEROUS BECAUSE WITHOUT THE MOTOR RUNNING THERE ARE NO BRAKES (HYDRO BOOST RUNS OFF POWER STEERING)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199906August 17, 2007TIRES:TREAD/BELT
WHILE TRAVELING DOWN THE INTERSTATE HIGHWAY AT 71 MPH MY RIGHT REAR B.F. GOODRICH ALL-TERRAIN T/A KO LT 285/75R16 122/199Q LOAD RANGE D TIRE TREAD SEPARATED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199555August 14, 2007TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2002 FORD F250 HD. THE VEHICLE HAS FIRESTONE STEELTEX RADIAL A/T TIRES, SIZE LT265/75R16. THE CONTACT NOTICED A BUBBLE ON THE SIDEWALL OF HIS FRONT PASSENGER TIRE. HE HAS NOTIFIED A FIRESTONE CONTRACTOR REGARDING THE FAILURE. THE NEWS REPORT ABOUT THE CHINESE TIRES INITIATED THE CALL REGARDING THE BUBBLE IN HIS TIRE. THE CONTACT WILL NOT REPLACE HIS TIRE UNTIL RECALLS DETAILS SPECIFIC TO HIS TIRE ARE AVAILABLE. THE PURCHASE DATE, TIRE PRESSURE AND DOT NUMBER WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 42,000. UPDATED 09/06/07. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10199416August 13, 2007EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ELECTRICAL SYSTEM
MY 2002 FORD F-250 SUPER DUTY TRUCK CAUGHT FIRE DUE TO THE BRAKE SWITCH RECALL PROBLEM. THE BRAKE SWITCH (UNDER THE HOOD) BURNED AND THE FUSE BLOCK (UNDER THE DASH) MELTED. THE CAB FILLED WITH SMOKE WHILE MY SPOUSE WAS DRIVING. THE SWITCH, FUSE BLOCK, AND CABLE END WERE REPLACED DUE TO THIS INCIDENT. *TR
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 1
- Deaths:
- 0
- #10197023July 20, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
MY 2002 FORD F-250 SUPERCAB DIESEL 7.3 STARTED WITH A MISS AS I DROVE DOWN THE HIGHWAY AND HAS GOTTEN PROGRESSIVELY WORSE. NOW IT DIES OUT AT LOW SPEEDS IN TOWN DRIVING LEAVING ME WITH NO BRAKES OR STEERING. I HAVE BEEN TOLD THIS IS A COMMON PROBLEM WITH THIS TRUCK CAUSED BY THE CAMSHAFT POSITIONING SENSOR BUT FORD ASSUMES NO RESPONSIBILITY. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY WHEN THE VEHICLE IS PULLING A LOAD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196054July 11, 2007ENGINE AND ENGINE COOLING:ENGINE:DIESEL
CAM POSITION SENSOR FAILURE ON 2002 FORD F250 POWERSTROKE DIESEL. 70 MPH ON INTERSTATE. LOSS OF POWER BRAKES AND POWER STEERING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196055July 11, 2007FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
LOSS OF FUEL PUMP AT HIGHWAY SPEED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10195230July 3, 2007ELECTRICAL SYSTEM
2002 F250 SD WOULD STOP ON ME. HAD CPS SENSOR REPLACED CORRECTED PROBLEM. NHTSA HAS A RECALL ON THIS PART.*A
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0