Ford F-150 Complaints (2002)

821 consumer complaints on file.

#10551426November 7, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE TRAVELING 15 MPH, THE FUEL TANK SUPPORT STRAPS FAILED AND THE FUEL TANK BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE STRAPS HAD FAILED DUE TO RUST. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V385000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550986November 5, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT THE WINDSHIELD WAS LOOSE AND ALLOWED RAIN WATER TO ENTER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550599November 2, 2013
ENGINE
#4 SPARK PLUG BLEW OUT OF THE ENGINE. STRIPPING THE THREADS FROM THE BLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546340October 1, 2013
ENGINE
I WAS DRIVING ABOUT 60 MPH ON A COUNTY ROAD WHEN THE NUMBER 3 SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. I WAS ABLE TO STOP SAFELY, BUT THE INCIDENT SCARED MY 5 YEAR OLD DAUGHTER. BECAUSE OF THE PLUG BLOWING OUT ME AND MY DAUGHTER WERE STUCK ON THE SIDE OF THE ROAD FOR ABOUT AN HOUR IN THE FLORIDA SUN WAITING ON SOMEONE TO COME AND GET US AND THE TRUCK. I CALLED AROUND AND SEVERAL REPAIR SHOPS STATED IT WOULD COST ME BETWEEN $700 AND A $1000. AFTER DOING EXTENSIVE RESEARCH ONLINE I DISCOVERED THIS IS A MAJOR PROBLEM FOR THE 5.4 TRITON ENGINE. I CALLED FORD AND THEY SAID THE REPAIR COST WOULD BE ON ME TO FIX. I FEEL THAT THERE NEEDS TO BE A RECALL BECAUSE OF THIS DEFECT IN THE CYLINDER HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545242September 24, 2013
STRUCTURE:BODY
I HAVE A 2002 F 150 AND THE BED SUPPORT RAILS AND BED FLOOR ARE COMPLETELY RUSTED AWAY AS WELL AS THE FRAME RAILS. I AM AFRAID THE BED WILL COME OFF AT HIGHWAY SPEED AND CAUSE A WRECK. FORD HAS GOT TO KNOW THERE IS A PROBLEM WHY ARE THEY NOT ADDRESSING IT? I KNOW SEVERAL PEOPLE WITH THE SAME STYLE TRUCK WITH THE SAME PROBLEM, I BOUGHT A PICKUP TRUCK TO USE AS A TRUCK AND NOW I AM AFRAID TO BECAUSE WHO KNOWS WHAT WILL FALL OFF THE TRUCK DUE TO ALL OF THE RUST. TOYOTA HAD A MAJOR RECALL BECAUSE OF THIS SAME ISSUE, WHY DOES THE GOVERNMENT NOT MAKE FORD DO THE SAME THING??? I HAVE HAD PICKUPS IN THE PAST THAT WERE A LOT OLDER THAT DID NOT RUST LIKE THIS. MAKE FORD FIX THE PROBLEM BEFORE A BED FLIES OFF AND CAUSES AT MINIMUM A WRECK AT WORST A DEATH. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10544376September 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT HE HEARD A LOUD BANGING NOISE COMING FROM UNDER THE HOOD. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE SPARK PLUG HAD BECOME LOOSE AND HAD EJECTED FROM THE CYLINDER HEAD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 106,800. ...UPDATED 11-12-13 *BF ACCORDING TO THE INVOICE, THE #2 SPARK PLUG BLEW OUT OF THE HEAD. THE VEHICLE WAS REPAIRED. UPDATED 11/19/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10538391September 2, 2013
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE ALREADY REPLACED 2 WINDOW REGULATORS FRONT AND BACK PASSENGER NOW MY FRONT DRIVER IS ABOUT TO GO OUT EACH TIME IT COST ALMOST $300.00 TO FIX IT. I CANNOT AFFORD THIS AND FEEL IT IS A FORD PROBLEM OF DEFECTS. AND SHOULD BE PAID AT THEIR EXPENSE. AS I SEEN MANY COMPLAINTS FROM FORD CUSTOMERS OF THIS PROBLEM. PLEASE HELP FORD CUSTOMER RESOLVE AND FIX THIS. THANKS [XXXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537946August 29, 2013
FUEL/PROPULSION SYSTEM
FUEL TANK STRAPS RUSTED THRU THE GAS TANK, FORD REPLACED THE STRAPS, BUT WOULD NOT COVER THE GAS TANK. THE FRAME, ROCKER PANELS, CAB & BED ARE RUSTED THRU, WILL NOT PASS INSPECTION AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537268August 26, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, HE ATTEMPTED TO INCREASE SPEED VIA THE CRUISE CONTROL STEERING WHEEL CONTROLS. AFTER REACHING THE TARGET SPEED, THE VEHICLE CONTINUED TO ACCELERATE AND THE CRUISE CONTROL FAILED TO DEACTIVATE. THE CONTACT SHUT OFF THE VEHICLE TO REGAIN CONTROL. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 72,899.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532090July 26, 2013
ENGINE
AFTER STARTING ENGINE, SPARK PLUG #2 BLEW OUT OF CYLINDER HEAD. DAMAGING COIL WITH A LOAD EXPLOSION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525057July 16, 2013
ELECTRICAL SYSTEM
THE TRUCK WAS PARKED IN THE DRIVEWAY AND CAUGHT FIRE AND WAS TOTALED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10524760July 14, 2013
ENGINE
SPARK PLUG EJECTION WHEN ACCELERATING FROM A STOP. THIS IS THE 3RD (THIRD) PLUG THAT HAS BLOWN OUT IN THE PAST YEAR. THIS IS THE FOURTH REPAIR DUE TO THE FIRST REPAIR USING A "REPAIR KIT" THAT THE LOCAL DEALERSHIP RECOMMENDED TO THE MECHANIC. THIS REPAIR KIT AND COIL PACK BECAME OVERHEATED AND BLEW OUR AFTER ABOUT 2 MONTHS OF RUN TIME. IT SOUNDS LIKE THE THIN ALUMINUM HEADS IS THE SOURCE OF THIS PROBLEM. IS THERE ANY RECALL OR CONCERNS FROM FORD ON THIS PROBLEM. I DO NOT THINK I AM ALONE WITH THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510898May 7, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, FUEL SYSTEM, GASOLINE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE REAR PORTION OF THE FRAME IS ROTTEN TO THE POINT THAT THE LET SPRINGS HANGERS ARE READY TO BREAK OFF THE FRAME AND THE SPARE TIRE HOLDER IS ALSO READY TO FALL OFF. I JUST REPLACED THE REAR SPRING SHACKLES DUE TO THE WERE ALSO ROTTEN AND BROKE. THE GAS TANK STRAPS WERE ALSO A PROBLEM DUE TO RUST BUT FORD THOUGH ENOUGH OF THE PROBLEM THERE WAS A RECALL ON THAT, TOYOTA HAD A PROBLEM WITH RUSTED FRAMES AND DID A MASSIVE RECALL ON THAT ISSUE. WHY HASN'T FORD DONE THE SAME THING? THE FRAME SHOULD BE THE LAST THING ONE NEEDS TO WORRY ABOUT WITH ANY VEHICLE. THE TRUCK CURRENTLY HAS 146000 MILES AND NOW WE NEED TO FIGURE OUT WHAT THE NEXT MOVE WILL BE WITH THIS VEHICLE. REPAIR IT, JUNK IT OR TRADE IT ????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509331April 23, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE HEARD A LOUD NOISE AS THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE VEHICLE WAS SHUT OFF AND RESTARTED HOWEVER, THE ENGINE ROARED ABNORMALLY LOUD AND EXHIBITED A REDUCTION IN ENGINE POWER. THE CONTACT FOUND A SPARK PLUG SITTING ON TOP OF THE ENGINE, WHICH APPEARED TO HAVE BEEN EJECTED FROM THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT NO ASSISTANCE WOULD BE OFFERED. THE FAILURE AND CURRENT MILEAGE WAS 149,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10509159April 22, 2013
ENGINE
WHILE DRIVING ON MO HWY 150, I HEARD A LOUD POPPING NOISE COMING FROM THE ENGINE COMPARTMENT. I IMMEDIATELY PULLED MY 2002 FORD F-150 KING RANCH 4WD, TO THE SIDE OF THE ROAD AND TURNED OFF THE MOTOR. UPON OPENING THE HOOD I DISCOVERED THE #3 ENGINE CYLINDER SPARKPLUG WAS GONE! AFTER TOWING THE VEHICLE HOME I CONTACTED MY FORD DEALER TO HAVE THE MOTOR FIXED. THE REPAIR BILL WAS $865.00. I WENT ON THE WWW AND DISCOVERED THAT THE FORD MOTORS ARE NOTORIOUS FOR THIS PROBLEM. FURTHER, IF THE PLUG WOULD HAVE STRUCK THE FUEL LINE JUST ABOVE, A FIRE MIGHT HAVE ENGULFED THE VEHICLE. I FEEL THE FORD MOTOR COMPANY SHOULD RECALL ALL THE VEHICLES WITH THIS 5.4 MOTOR AND REPLACE ALL PARTS EFFECTED BY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10508427April 16, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHOOK AND WOBBLED VIOLENTLY THEN FUEL SPEWED FROM THE ENGINE. THE FAILURE RECURRED NUMEROUS TIMES OVER THE COURSE OF FIVE YEARS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SPARK PLUG COILS WERE REPLACED. THE FAILURE RECURRED EACH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE 226,330.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505634April 9, 2013
FUEL/PROPULSION SYSTEM
THE VEHICLE WAS TRAVELING AT HIGHWAY SPEEDS WHEN THE GAS TANK FELL OUT. THE TANK STRAPS HAD RUSTED THROUGH DROPPING THE TANK. THE TANK CUT OPEN FROM SKIDDING ON AN INTERSTATE EXPRESSWAY RELEASING 23 GALLONS OF FUEL. FORD DEALERSHIP INSPECTED AND SAID THE STRAPS ARE UNDER RECALL AND WILL REPLACE, BUT WILL NOT REPLACE THE TANK. THE TANK IS ONLY DAMAGED DUE TO FAULTY STRAPS WHICH FORD HAS IDENTIFIED AS PROBLEMATIC. THE FAULTY STRAPS BY FORD HAVE RESULTED IN A LARGE FINANCIAL LOSS DUE TO TOW, CLEANUP, GAS LOSS, TIME.... AND FORD ESTIMATES $800 FOR A NEW GAS TANK. THIS IS A SEVERE HAZARD AND THANKFUL NOBODY WAS INJURED. I BELIEVE THE NEXT PERSON MAY NOT BE SO FORTUNATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507127April 4, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT WHILE THE VEHICLE WAS UNOCCUPIED, IT IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS COMPLETELY DESTROYED. PRIOR TO THE FAILURE, THERE WAS A BRAKE FLUID LEAKAGE. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V388000 (VEHICLE SPEED CONTROL). THE CONTACT EXPERIENCED THE SIMILAR CONSEQUENCE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10505571April 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2002 FORD F-150. THE CONTACT STATED THAT AFTER DRIVING AND PARKING THE VEHICLE FOR APPROXIMATELY 15 MINUTES, THE CONTACT FOUND THAT THE VEHICLE HAD CAUGHT ON FIRE. PRIOR TO THE INCIDENT THE CONTACT HAD NOTICED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE POLICE AND FIRE DEPARTMENT WERE CONTACTED AND A REPORT WAS FILED. THE VEHICLE WAS LATER TOWED BUT WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THEM THAT THERE WERE RECALLS ON THE VEHICLE THAT WERE NEVER SATISFIED, BUT THE CONTACT WAS UNSURE OF WHICH RECALLS WERE OPEN ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 160,000. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10504825March 28, 2013
SEAT BELTS
THE DRIVER'S SIDE SEAT BELT BUCKLE UNLATCHES SPONTANEOUSLY. THERE ARE MANY COMPLAINTS ON THIS SITE THAT DESCRIBE THE EXACT SAME PROBLEM WITH SEAT BELTS IN THIS TRUCK MODEL. UNBELIEVABLY, FORD WILL NOT REPAIR THIS OBVIOUS SAFETY HAZARD AT IT'S EXPENSE. I BELIEVE THAT THERE SHOULD BE AN OFFICIAL RECALL OF THESE VEHICLES FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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